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East Ridge Fast Lube
3225 Broad St, Chattanooga, TN 37408, United States
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Da
Review №1

There will be a line--there always is, because this place is so good--but dont be dissuaded. The line moves quickly (particularly given how thoroughly they check out your vehicle when its your turn!). Great service, friendly staff, reasonable price (particularly with the Groupon).

cl
Review №2

Great bunch of people that work at East Ridge Fast Lube, Play Take Care of about 20 vehicles for us couldnt ask for better service.

Je
Review №3

Great place for all your oli needs! Super friendly staff and very knowledgeable. Ill definitely be back as soon as one of the trucks needs a good service.

No
Review №4

One of the best places to go for a oil change they are fast friendly and cost efficient especially if you use there Groupon deals

Ap
Review №5

Ive used the East Ridge Fast Lube since Ive moved back to Chattanooga - my mom recommended it because she always took her work vehicles here. Until today, I didnt know they owned another location on Broad Street. Id picked up my daughter from CCS, and my car started smoking so I turned in to get it looked at. I just knew this was going to cost a fortune. I was wrong, they repaired my radiator pump, gave me an oil change and recommended a school discount - I got out for $130. They even fed my pup a few dog treats and daughter a few suckers while they welcomed us to wait inside the shop. This business is simply honest and accommodating. Id recommend to anyone that owns a car.

Am
Review №6

The thing I love most about this shop was that they didnt try to upsell me on a million things. I went in for an oil change, they gave me some suggestions on what maintenance things I may want to do in the coming months but did not pressure me. As a young female often shops try to sell me things I do not need. Not here though. They were fast, professional and super nice! Will definitely be back!!!

St
Review №7

Professional service! Even had a dog bowl so my pup could have some water!

ka
Review №8

I love the speed and record keeping at East Ridge FastLube. They know and can print out all my oil changes. They change my oil fast and remember what kind of oil I keep in the car. They know when I need an air filter and seem to always fill up my tires. An oil change is like a revitalization for my car.

Li
Review №9

Recently had two of our vehicle serviced here. Very thorough and polite and no upselling. In and out in no time. Very positive experience

Ji
Review №10

Great, friendly services at reasonable prices. They solved am issue with my brakes that other places couldnt.

Da
Review №11

This place is phenomenal. I would say its way better than the jiffy lube I use at home in Iowa and they are cheaper! You can guarantee if I need service this will be the place I go to!

Do
Review №12

Very reasonable prices, I have been dealing with them for 10 years and have NEVER been sold ANYTHING that I did not need. I trust them completely!!!! If they say I need wiper blades, air filter or whatever, I just tell them to put it on I have NEVER felt ripped off or felt that I was being sold ANYTHING that I did not need (yes I said it twice). On several occasions, I have brought in Subarus of various years (1998-2013) as well as a Miata, and a 1958 Corvette and have had them serviced, checked out and repaired with no problems whatsoever. Apparently, their mechanic can work on any car on the road today (or yesterday) and it beats me how they were able to get him! Nice people, very helpful, and trustworthy. My 2003 Subaru with a Blown Head Gasket (per the Subaru Dealer) which was repaired for $1500 less than the dealers estimate and is still going up and down Lookout Mountain on a daily basis. Evidently, whoever owns this shop has figured out that repeat business beats a quick profit! I take all of my cars here first and only go elsewhere if they say that I should. First Class operation and I would give 6+ stars if I could.

su
Review №13

Reliable, honest, helpful. Just good people that work there.

Ti
Review №14

Very nice employees. Great experience here. Thanks

La
Review №15

Best people to ever look at and service my car

vi
Review №16

Experience was different on the second go around so I gave 3 stars. My first experience was purchased on Groupon and I paid a really good price. Second oil change I did not use Groupon but prices are definitely better than other places without Groupon. If you drive for Lyft or Uber they offer a BOMB discount which is why i went the second time, you just have to let them know before they start working on your car....it makes me wonder though because I have BOTH STICKERS in the top right corner of my windshield AND a lyft sticker in my lower left back windshield....and i didnt get my discount but the lady in the office did mention as she gave me my receipt that at the beginning if you do drive to tell them and I didnt. But the speed of service is dope. I went around 11am or 12pm on a Saturday and I was able to pull right in.

Se
Review №17

This place does great work and everyone is very nice. Getting windshield wipers done is a little expensive though.

de
Review №18

My new favorite oil change place. Fast, friend, ‘Fordable!

Ke
Review №19

This is where I take my work vehicle for routine maintenance. Their team is efficient and friendly, and I would recommend to anyone!

Re
Review №20

It was fast n done right

Jo
Review №21

Very good manager who truly cares. Shes awesome and VERY knowledgeable. And the staff is totally friendly and professional.

Ch
Review №22

Great staff. Fast service

Ca
Review №23

Quick service for a fair price and friendly staff.

Ka
Review №24

Oil change. Fast and curtious service. Will go again.

Le
Review №25

Done a Great Job & Fast

An
Review №26

Excellent service!

Co
Review №27

Extremely quick service, got my oil changed in 10 minutes on my way out of town, through the whole process they were incredibly kind and helpful. Midway through one of the guys noticed that my windshield wiper blades werent working properly so they fixed those for me as well. All in all a painless 15 minutes. I will definitely be a return customer.

Ph
Review №28

Quick cheerful service!

Ko
Review №29

Insanely quick! My wife told me they were quick and I clocked it. From drive up to finish it was 12 minutes 36 seconds and that was with a car in front of me. And very affordable

aq
Review №30

Great and kind guys. They really are there to give you quality service. The Jeep dealership said it would be $150 an hour to fix my broken side mirror. They fixed it up for less than $40. Very thankful for people who are there for their customers.

Je
Review №31

Theyre always so quick, friendly and helpful.

Jo
Review №32

I am just in town for a few days and came here for an oil change. I found extremely fast service and great staff. I would say that this is a bunch of good ole boys that did a great job. Thanks!

Aa
Review №33

Fast and insightful !!

Bi
Review №34

Fast, quality service every time. The crew is always polite and helpful. I dont go anywhere else for my oil changes now!

Ka
Review №35

Excellent service and super fast. Would recommend this company to almost anybody. Cheap prices for oil change.

La
Review №36

USE THESE PEOPLE AT YOUR OWN RISK!!!I went in to have my oil changed last week and 7 days later my oil is tar black. I dont think they changed it. I went in to speak with a manager and he (Glenn) comes out very rude asking what did I want him to do. I asked him could he look at the oil to get his opinion on it and he tells me he doesnt need to look at it. He said that since I drove 1500 miles that it would be dirty. I then asked him how did he know if I drove 1500 miles when he hasnt even looked at my mileage and that the oil wasnt just dirty, its black. He started raising his voice to me about how I drive my car and that it was nothing he could do and that he was busy. I asked him what was his store number and that I was calling corporate and he walked off saying he was privately owned and for me to have a good day.Its not so much just about the $50 I lost. Its the way he spoke to me and his attitude from beginning to end. On my way to the BBB now.

He
Review №37

Fantastic place! On vacation and have had a horrible time with a rental car. These guys got us in and out quickly. They were polite and very helpful!

Te
Review №38

Driving through Chattanooga headed to Atlanta, I stopped, hoping I could get in and out in an hour. I didnt really care how much it would cost for a high milage oil change... These guys crank it out in 15 mins! There was one person in front of me and I was blown away with how professional and kind they were. Wish I lived in Chatt cause it was super fast and was under $40 bucks! Get your oil changed there and get right back on the interstate taking a left outta there.

Da
Review №39

Quick service as always.

Gr
Review №40

Great place. Always have you in and out fast with great service! I have been taking my cars here since I moved to the area. I dont trust anyone else. After I saw a potential problem they offered to drive to my location and check out what might be wrong... ended up nothing was wrong, but they still offered if I needed peace of mind.

Do
Review №41

My daughter had a severe tire puncture and called us for help but we were out of town so I called Fast Lube and they were about to close but said they would stay open and get her taken care of! It took her a little longer to get there because she was driving slow and they got worried and they were going to go look for here because they knew the direction she was coming from...has anyone else ever given service like that before? NO! Thanks to everyone at FastLube for this experience and all the many years of oil changes and other mechanical needs met.

Sh
Review №42

A sister to the East Ridge Fast Lube business. If you know them than you know this place is just as great. Solid service, and very trustworthy.

BU
Review №43

The service and the costumer service is always up to par the associates are always ready to help you in anyway possible always very honest I recommend them to people all the time

Ma
Review №44

Had a problem with my brakes that two other mechanics missed. Their guy found the problem, and my brakes are working wonderfully.

Pa
Review №45

Always quick, professional service (10years). Thanks for no pressure straightforward oil change.

De
Review №46

I visited the mechanic (Mr.Lewis) and he is always upfront with the cost of the work before he do any work. I would recommend this shop to family and friends.

Mi
Review №47

A great place to get your auto serviced.

En
Review №48

Fair pricing and honest accessments

Ar
Review №49

Were speedy and no upsell! Appreciated it!!! Dan watch your head!

Ze
Review №50

Great people who knew my northstar cadillac engine where other competitors dont know how to treat my aluminum block. Done in 5 minutes too, and cheaper than competition by a mile

Jo
Review №51

Fast an professional i was in and out

Ra
Review №52

They really helped me with my car and all I paid for was the oil change! Great Service!!!!

Ja
Review №53

Customer service was excellent

Pa
Review №54

Great place to get your oil changed

Ma
Review №55

Went in for an oil change and was in and out in maybe ten minutes. Much cheaper than any other stores I have been to, and the workers were great- I definitely recommend!

Ma
Review №56

Fast service, good prices, kind workers. Great!

ca
Review №57

I wont go back again..Had oil change yesterday..was wanting my tires checked and was told they put air in my tires..I was sitting right up front and knew my tires werent checked. Lied to my face. Never will have my service again!

Je
Review №58

Great service every time.

De
Review №59

Fast oil change and great service

Tr
Review №60

Always fast

Ma
Review №61

Manager of this place has serious anger problems. Will never go back or recommend anybody to use them.

So
Review №62

Fast, professional, and reasonably priced.

Ma
Review №63

Great service. In addition to oil changes, they can repair flat tires

El
Review №64

Will be going back!

Je
Review №65

Good service. Us they have a certified mechanic!!!

Jo
Review №66

My favorite oil change place in town

Ch
Review №67

Great place quick service

Ha
Review №68

I recommend

Ri
Review №69

Quick and easy.

Mi
Review №70

AWFUL customer service. DO NOT GO HERE! Terrible terrible place.

An
Review №71

Fast, friendly service.

Je
Review №72

Fast and curtious.

Ni
Review №73

Fast, straightforward, friendly.

Ch
Review №74

Fast an Friendly Service Technicians

Ju
Review №75

Fast

Ba
Review №76

Great service

Jo
Review №77

Fast service, polite employees

Eb
Review №78

Staff is always super friendly and knowledgeable! Ive been coming here since I was in high school thanks to my dad. Even when I come home from Indiana I still get my oil changed at home 😊

Information
5 Photos
78 Comments
4.5 Rating
  • Address:3225 Broad St, Chattanooga, TN 37408, United States
  • Site:https://eastridgefastlube.com/
  • Phone:+1 423-752-0059
Categories
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–4pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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