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Audiology Services of Chattanooga, Inc.
6151 Shallowford Rd # 104, Chattanooga, TN 37421, United States
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Ka
Review №1

Dr. Parker was excellent during my visit. He was thorough and explained everything that he was going to do. He explained my options and explained if one didn’t work out like I wanted we would go to the next one. He was so very kind throughout. I was very impressed and happy I chose Audiology Services of Chattanooga. If you are looking for an audiologist that wants to help you go see Dr. Parker.

Ca
Review №2

I came in with concern for my ears after some discomfort, and Ken was super helpful. He has a super easy to approach personality, and made my visit very enjoyable. I was pleased with his straightforward help and the general patient first atmosphere of the office. Would def. recommend.

Ti
Review №3

My visit was pleasant. Ms. Ward conducted my hearing test/evaluation and the results were explained to me in a fashion where I could understand. She took time to make me comfortable and answer any questions I had. I am excited about my new care and treatment plan. Why go anywhere else?

Ja
Review №4

Our experience with Audiology Services of Chattanooga was AWESOME! My 87 year old Mothers hearing had been deteriorating over the past couple of years and we took her in for a hearing test and it was determined that she needed hearing aids. She wasnt completely on board about getting them at first. Cheryl Ward made everything so easy and made my Mother feel comfortable and at ease about everything. I cant say enough great things about our experience. Cheryl Ward is the BEST!

Ka
Review №5

The staff here was very nice & welcoming! They followed the CDC rules for Covid!! Cheryl Ward was fantastic. We talked like old friends & she was very thorough & informative. Made me feel very comfortable with the testing. She told me my hearing is starting to decrease some but that overall it was still okay & advised me she would like to check it again in 2 years. I already marked my calendar to call in April 2023! I highly recommend them!!!

Wa
Review №6

Not only was the office staff very warm and friendly, so were the other patients who visited while I was there for a free hearing test. Ms. Cheryl Ward, BC Audiology Technologist took more time with me due some unexpected findings. I recommend this entire crew to anyone in need of hearing medical expertise.

Jo
Review №7

Always a pleasure to visit with Cheryl and others in the office! They are professional, kind and proficient in audiology products. They treat clients like family.Extremely happy atmosphere.

Pe
Review №8

My interactions with staff & doctors have always beenproffessional, polite, & productive. I feel blessed to havefound Cheryl & her staff to take care of my hearing issues.They are always available & helpful.

Ru
Review №9

They are the sweet people you will meet!! Very happy with the service and mannerisms. Very caring. I tell everyone about them.

an
Review №10

The best all around tender care with the best considerate concern for patients Ive seen on a very long time. Will proudly recommend to all I know!

Jo
Review №11

The exam was very thorough provided by a very nice gentleman. He went above and beyond to explain my hearing and the various hearing aids that they can provide. My next test will be at Audiology Services.

Am
Review №12

Absolutely the most wonderful people! Everyone is very kind, helpful, and knowledgeable. Dr. Parker explains everything thoroughly on the front end including each test, procedure, and cost. I would recommend them to anyone in the world who is unsure of where to start or is just looking for a new audiologist.

Jo
Review №13

The experience was very positive, Dr Ward confirmed mu suspicions about hearing loss, and also she cares about how this might be affecting the patients life....Gave suggestions for solving this problem, or at least improving the condition, which is something I will consider.

gl
Review №14

Like their service pretty good.

Jo
Review №15

Excellent, quick and affordable service. Professional and proficient staff.

Ji
Review №16

I was doing a comparison shopping for a new Audiology Service. I made an appointment to come to this office mainly to ask questions and meet the Doctor. I was very impressed with the surroundings and the expertise of the Doctor and his staff. My shopping ended right there. The doctor adjusted my hearing aids. The technician conducted a hearing examination. I now have a doctor and a friend and shared my decision with both doctor and staff. The visit, efficiency and overall treatment was outstanding. The overall visit was most enjoyable and met all of myexpectations.

Br
Review №17

Dr Ward and their staff was absolutely wonderful would recommend 100%

Da
Review №18

Quality service, very friendly staff!

Da
Review №19

I have always had great service from all the personnel at Audiology Services of Chattanooga. I would definitely recommend anyone with hearing problems to them.

Jo
Review №20

Place was very Professional and guaranteed your satisfaction, it was all about service and care! They go the extra mile and do ear cleaning and canal imaging! Was completely impressed!

Gl
Review №21

The surroundings were relaxing, everyone was very friendly, showed genuine concern, and informative. Everything from your need to cost was detailed. The whole experience was great.

Ri
Review №22

I have experience with this office from when my mother was a customer and I brought her in for appointments. Everyone at the office is helpful and courteous and of course very professional. I look forward to being a regular customer.

Te
Review №23

Awesome place and Great customer service and overall service...I havent had a hearing test since I was a kid and had a nostalgic moment and there were other parts to the test that were easy and simple. I enjoyed my experience and recommended this place to everyone.

An
Review №24

Having a hearing impairment is difficult!I’ve been to several audiologists but this location was by far my best experience. For the 1st time I felt like someone really understood my daily struggles!!

Ro
Review №25

I was in desperate need for a hearing test for a new job that i was starting the next day and when I called at last minute to schedule at the end of the day I was told to come in and they would fit me in. What a blessing to know there are still businesses that are compassionate and caring. They are a blessing to all. I highly recommend them to anyone thats in need of super awesome customer care and hearing aids or test. I am so amazed in todays world of fast pace and your a number that there are still people of this character and compassion. Thank you again for your kindness and service. PS. They even stayed after hours to take care of me... God bless you. Robert

JA
Review №26

Dr. Parker is kind and compassionate and seems very knowledgeable when discussing all of my hearing issues.

Ju
Review №27

Ken is a genuine honest person, who makes you feel comfortable and walks you through the what and why of caring for your ears.I went to Kens office because I had some recent trouble flying on airplanes and wondered if it could be an inner ear issue, or maybe could even be resolved with a cleaning.Ken walked me through possible scenarios and tests on my ears.Excellent experience,Thank you for your help Ken!--- Justin

Je
Review №28

This office is full of top notch people. They really care about getting it right and making sure that I am completely satisfied. I would recommend them to anyone who needs an audiologist.

Ca
Review №29

Super friendly and knowledgeable in explaining everything to me. Great experience, I highly recommend.

Cl
Review №30

I have used Audiology Services of Chattanooga for many years. They have always been quick to meet my needs and to keep me updated with the latest technology. I am thrilled with my current hearing aids. Anytime I’ve had a need they have worked me in with minimal delay. The helpfulness and friendliness of the staff is amazing.

Ki
Review №31

This place was amazing.. fast and friendly..everyone there was very pleasant to talk to. The Dr was easy to understand..he explained everything to me as we went through the exam. I will definitely be going back to Audiology services of Chattanooga

Le
Review №32

Absolutely hands down the best people in the world !! I was nervous and scared. The doctor was very knowledgeable. Helped ease my anxiety. Absolutely Recommended. Thank you guys for taking great care of me.

Am
Review №33

Everyone here was very friendly and kind! It made me feel a lot better and much more comfortable. Waiting time and testing time was good as well!

Ro
Review №34

You only go around once in life, you always search for good; life-mate, friends, and professional service providers that are trustworthy. Audiology Services of Chattanoogas staff-Dr. Parker, and Cheryl Ward practice diligence in their attempt to deliver service excellence for their customers each and every day. Cheryl took the time necessary to resolve the issue I had with my instruments.The personnel who greet you at the door are very personable and respectful to all who enter. While going around once when you come across the right mix of personalities, with a concern and ability to see conflicts resolved, and the meetings are enjoyable it doesnt make ones next visit a chore, they will be waiting with a friendly smile and cater to your needs. I now go round hearing what I been missing

Do
Review №35

Fast, friendly, and fantastic people. Ive never enjoyed a Doctor appt so much

Kr
Review №36

My uncle fought getting hearing aids for years! Finally, he decided to go to Audiology Services of Chattanooga. He had an appointment with Dr. Ken Parker. He loved Dr. Parker and his staff and purchased hearing aids. Now my uncle can finally hear his family, friends, and surroundings. He is living life to the fullest thanks to Audiology Services of Chattanooga!! Thank you for all you do!!

Be
Review №37

Dr. Parker and his staff are very helpful. I went there to get my hearing checked because I had trouble hearing. Everyone was so happy to help me and was very kind. If you are having problems with your hearing I highly recommend Audiology Services of Chattanooga.

Lu
Review №38

Dr. Parker, Cheryl Ward, and staff are committed to finding the hearing aids that fit you best. They will work with you to find the best suited most comfortable hearing solution. Their staff is friendly, and welcoming. A great experience with great people.

Na
Review №39

It was a return visit for my husband as his hearing had declined and since his hearing loss is related to his previous employment he was entitled to new hearing aids. Cheryl Ward did an amazing job with him testing and fitting him with much easier to use hearing aids. We go back to get his new hearing aids next week and we cant wait. He keeps the TV so loud now that it is giving me problems. Thanks Cheryl

Sm
Review №40

They are very professional nice kind people. The professor was great! I would refer anyone to them. GREAT PLACE

D
Review №41

Audiology Services of Chattanooga came highly recommended! They deserve the praise. Everyone was helpful and friendly. I felt that they genuinely cared more about the individual than just promoting the products.

Dw
Review №42

My companys Health and Safety Officer made the arrangements to have my hearing tested. An audiology student conducted the testing. She was very pleasant and kind. Even though Dr. Parker didnt do the testing himself, he was very kind, considerate and took the time to talk to me afterwards. The staff was very friendly and helpful.

Ar
Review №43

Very helpful and friendly, they went over and beyond any audiology services I have used in the past , Would highly recommend them !

Ch
Review №44

Great experience there the other day. The Dr was very helpful and was very understanding of my families needs. Great service from start to finish.

Da
Review №45

Wow, amazed at the quick service and how competent, and friendly all the staff was during visits. Cheryl was excellent explaining all equipment and processes. Very fortunate to have found such a fine group!

La
Review №46

Always the kindest, best service from everyone there! NOT just for hearing aids. They supply with batteries and clean out eat wax and otherwise really care for their patients. The best!

Lo
Review №47

Friendly staff. Excellent service. Great doctor

Jo
Review №48

Ken parker is an awesome & caring person. Trust your ears to him.!!!

Ma
Review №49

Prior to my review, I looked at the many other reviews and found that I could not increase the many positive comments with any new comments of my own; except one negative comment about pricing. That lucky person had insurance that covered about 50% of the total price. Most people in our age bracket dont have any insurance coverage.Although the individual cost of $2,500 for each aid obviously includes some hidden services, I didnt find this fee excessively overpriced. I learned that Dr. Parkers services include continuous follow up visits for about 3 years for various reasons to maintain the integrity of the Starkey hearing aids. Although it started out with rechargeable batteries, my units were in need of a better recharge appliance to keep my batteries in good working order to which Cheryl Ward and Dr. Parker quickly provided that upgrade to the recharge appliance that is now working (under some trying conditions in my daily activities) wonderfully. I have had no problems with getting follow-up appointments to get to the best hearing aide service that I needed. I recommend them to anyone in need of hearing aides.

Da
Review №50

These guys are awesome! They are purely interested in the patients best interest. One family member felt that he needed a hearing aid and went to get it checked out and was told he did not need one at that time. This clearly showed they werent trying to sell anything or make money dishonestly. They have been great to menas well, helping me sort through confusing insurance policies and excellent personalized follow-up checkups. I have already recommended them to many other people and will continue to do so!

Je
Review №51

They were all great from the time you walk in till the time you leave. Very professional

Ru
Review №52

A very professional experience but very friendly and concerned about pleasing the customer. They make sure they are doing the right thing for you.

Le
Review №53

Excellent service and absolutely one of the kindest providers I have ever seen.

Ch
Review №54

Very knowledgeable pleasant accommodating doctor and staff. I will recommend them to any one needing hearing aids or screening.

La
Review №55

Dr. Parker is very kind, considerate and knows about audiology services. The staff was very friendly and helpful.

Do
Review №56

I went for a hearing test/evaluation. He was very professional, polite, & understood my needs. I will return.

Th
Review №57

Audiology Services of Chattanooga, Dr. Ken Parker and his staff, have always accommodated my schedule. Whether it was for a scheduled appointment, an impromptu visit, batteries, or other supplies, they always took care of my hearing needs with a friendly and professional attitude.

Ke
Review №58

Love my new hearing great service

St
Review №59

The Dr. was super nice and made sure I was taken care of.

Ad
Review №60

Very friendly and informative staff!

Gl
Review №61

25 plus years of great service to my wife and I, would recommend to anyone with any degree of hearing loss.

Di
Review №62

Dr. Ken Parker and his staff are number one in my opinion in Audiology services in the Chattanooga area. If you have a hearing problem, they should be your first stop for assistance.

Ru
Review №63

Frkendly people rate low because they are way overpriced. Range with 2500 insurance was still going to cost out of pocket over 2200.00

Al
Review №64

The wait to be seen isnt long and the doctor is so nice. Very patient and friendly.

Ma
Review №65

Very professional and friendly

St
Review №66

Great!

Information
21 Photos
66 Comments
5 Rating
  • Address:6151 Shallowford Rd # 104, Chattanooga, TN 37421, United States
  • Site:https://www.hearchattanooga.com/
  • Phone:+1 423-822-2359
Categories
  • Hearing aid repair service
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
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