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A-1 Carpet Cleaners
330 S Pantops Dr, Charlottesville, VA 22911, United States
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Ph
Review №1

We had A-1 clean our carpets prior to putting our house on the market. We have two dogs that make our carpets VERY dirty - you can easily tell which rooms they spend the most of their time in by the discoloration of the carpet. Setting up the appointment was quick and easy and Joe was able to come out the same week. Service was quick and efficient and the carpets look amazing! Would definitely recommend A-1 and would use them again! Before and after photos below.

Pa
Review №2

You won’t be disappointed using A-1 Carpet Cleaners! We needed services to clean our rental home and Joe did an awesome job! It looks clean, smells fresh and better than when we moved in! The price was reasonable and their equipment is the latest and greatest! Would recommend without hesitation.

Er
Review №3

Long review but it’s worth the read:I cannot say enough good things about A-1 Carpet cleaners. From the responsive scheduling to the thorough carpet and rug cleaning. We are in the military and have used many carpet cleaning companies around the US. We have 3 pets (cat + 2 large dogs) and 2 kids (potty training age and infant). We only rented this house for a year, but by the time we were ready to move out you could see outlines of all the furniture and the carpet was 10x darker in high traffic areas. Joe was so knowledgeable on what works and why. He didn’t try to upsell you on nonsense and he graciously gave me some discounts after discussing all the rugs and carpet needs. I rented a 1900sq ft house and ~1500 of it was carpeted. I knew this was going to be a dirty job. I even saw the water being drained after he was finished and let’s just say red clay dirt is not pet friendly.I warned Joe that this isn’t our first rodeo with renting and landlords often try to take our deposits. They claim that the pet odor is still too strong or they need us to pay for more cleanings (one made us clean 3x). He promised the carpets would look better than before we moved in and he was right!! I got a phone call that same week saying they were going to return our deposit and they were so thankful for how well we took care of their house. Mind blown is an understatement. Stop searching and just pick Joe!

Th
Review №4

Professional, timely, and under budget! Oh, and my carpets look amazing! We needed our carpets cleaned at a new home we purchased and A-1came highly recommended and I can see why. They did not disappoint.

Su
Review №5

I have used A-1 Carpet Cleaners for many years and have always been 100% pleased with their services. Joe is expert in removing stains of all kinds! After cleaning my upholstery recently, I thought I had new furniture! Besides being clean, it was all fluffy and full! Always thorough, friendly, and professional!

TY
Review №6

Fantastic work on a house that previously had a dog. Next day service, staff was knowledgeable, friendly, and professional. Would recommend for anyone looking to have carpets or rugs cleaned.

Li
Review №7

Bushman Dreyfus Architects has used A-1 for years and have always been thrilled with the job they have done. We are not easy customers, either - sometimes there have been more dogs than people in the office! It’s amazing how the carpets are completely clean and actually smell good after they are done. They are also a complete delight to work with. I wish everyone did their job as well as they do!

Di
Review №8

Amazing job! He arrived on time and when he finished, the carpets looked like new. We wouldnt hesitate to use this company again.

Ro
Review №9

I was incredibly impressed with the quality and efficiency of the equipment. It was fascinating to watch.Our heavily soiled carpet looks fantastic again. I highly recommend A-1 Carpet Cleaners. The technician was scrupulously attentive to all details. It was easy to book the appointment and the estimate was spot on.

He
Review №10

We would highly recommend A-1 Carpet Cleaners. Very easy to get In touch with and book an appointment. They arrived on time and gave me a good explanation of the services I needed. Our rugs and carpet look brand new. We are thrilled!

Je
Review №11

A-1 carpet cleaners did a fantastic job cleaning the carpets! The carpets look like new! They look better now than they did when we moved in. The price was more than reasonable! A great job for a fair price especially since this apartment is on the 3rd floor, Joe the owner was very professional and prompt. I would recommend Joe and A-1 Carpet Cleaners to anyone! Family and friends included!

Ye
Review №12

It’s been two weeks since A-1 Carpet Cleaners came and cleaned, and we are still enjoying the feeling of fresh and clean houseContacting the company was easy and efficient, the receptionist was very calm, friendly and knowledgeable, I really enjoyed talking to her!After service was scheduled, we received a detailed email on how to prepare, and a call from Joe before the visit with the exact time. Once arrived ( all safety precautions followed), Joe estimated the field of work and pointed out all the details about conditions of the carpet and possibility of removal of problem stains. Needless to say, we don’t have any problem stains anymore😁. The cost was very fair, Joe was very nice and patient with the family and a dog who unexpectedly ended up being home. Anyway, I strongly recommend A-1Carpet Cleaners.

Lo
Review №13

Joe runs a very professional business. He has been cleaning my carpet for 7 years. He’s always prompt, personable and courteous. Most importantly he gets my carpet completely clean. He’s a carpet magician. I would highly recommend A-1 Carpet.

Sa
Review №14

We are so happy with Joe! We had another company come out to our home and tell us that our furniture could not be cleaned due to the material. This other business also told us that to have our furniture dry cleaned would cost around $1000. After calling several companies, A-1 Carpet Cleaners was the only one to agree to come out and clean our couch and chairs. Joe was very professional and did a wonderful job, for less than half of what the other company said that cleaning would cost. I highly recommend this company!

Do
Review №15

Excellent service ! Removed old pet stains for good. Cleaned oriental rug too. A1 is the only service I trust to do an Excellent job for all my carpet needs.

Ka
Review №16

Joe did a great job cleaning our carpets and was able to remove tough stains. He was professional, friendly and punctual. I highly recommend A-1!

An
Review №17

I am absolutely thrilled with the services of this company. I honestly thought I would have to buy new carpeting for all my bedrooms, but Joe did an absolutely magnificent job. I could not have been more pleased. I highly recommend this company. Joe is a really great guy, very professional, all for the customer, and his work is second to none. If you need your carpets cleaned, look no further than A-1. They are the best. My carpets look brand new, and they are 14 years old. He’s amazing, I still can’t believe my carpets look so fantastic.

Ju
Review №18

Joe always does such an amazing job. We’ve used them multiple times now to clean our white couch . We have 5 animals so it can get incredibly dirty but he always makes it look brand new after. Beyond professional, excellent service, always on time. Highly recommend. Thank you again for another job well done!

Mi
Review №19

The folks at A-1 Carpet Cleaning are top notch. Very friendly, professional, & accommodating. I am always more than satisfied with the results of their labor & would reccomend them to anyone looking for a thorough cleaning of their carpets, rugs, or upholstery.

Sh
Review №20

Did a great job, very professional! Will use again.Highly recommend,

Jo
Review №21

Joe and his team were extremely kind and professional throughout the process, and we could not ask for a better finished product. After a year of dogs, Joe made the place look like new. Couldn’t be more grateful.

Am
Review №22

Weve had two great experiences with Joe and A-1. The quality is excellent, and he removed stains we never thought he could.

Ev
Review №23

We’ve only ever used A-1 Carpet Cleaning for cleaning the carpets in our house. Joe does a fantastic job - very thorough, reliable and professional. We’re always pleased with the results.

Br
Review №24

Joe worked harder than anyone ever has cleaning my carpets. He was able to remove pet stains that no other company removed. He did a great job! Thank you!

Al
Review №25

This was our second time using Joe and A-1 carpet cleaners- great service! Joe is great and thorough, which we really appreciate. We will use this company again!

La
Review №26

So professional and easy to work with, if you need a carpet cleaned in Charlottesville these are your guys!

Je
Review №27

The entire process, from first telephone query to completion of the cleaning, was handled quickly, professionally and pleasantly. My carpets needed special attention to address cat urine problems and Joe gave me all the information I needed to make decisions about the type of cleaning required. The service was very reasonably priced. I would definitely use A-1 again and recommend them to friends.

St
Review №28

Excellent service for an excellent value!! My carpets look new and Joe provided excellent service and education about carpet maintenance! Highly recommend!!

Sc
Review №29

Excellent work! Very thorough, professional, and punctual. The lady I talked to on the phone was very professional. She was able to give me a very well priced quote and schedule an appointment very quickly. When I made my appointment, I was given a time frame of when Joseph would arrive between 9:30am to 10:30am. He called me a day of the appointment to say he would arrive at 9:45am. He arrived in the driveway at 9:44am. I was impressed by his punctuality. I showed him what had to be done. He was professional and very courteous. He completed the job in 2 hours. He made sure that I was satisfied with his work before I paid him. Additionally, he pointed out areas on my carpet that contained stains/dirt that he was unable to remove because of the nature of the stain/dirt. Overall, I am extremely satisfied with A-1 Carpet Cleaners and highly recommend them to anyone!

co
Review №30

I called A-1 Carpet Cleaners bec/ my sofa had been in storage for months when I moved to Cville and it sprouted more than a few UNK spots. Also, I had smeared some squash into the seat, which really led me to think it was time to have professionals come in to take care of business.Michelle helped set up the appointment and it was super easy, received a confirmation email with preparatory instructions, and Joe with the giant white truck showed up on time. He took care of my butter yellow sofa and cleaned out all the crazy spots and a bunch of gratuitous pen marks all over. The original bright color seemed to have also returned! so Im really glad I called them to do right by my trusty couch. Now it smells nice too!I almost had them do tile and grout on the master bath but Joe made another recommendation that totally worked out. Saved beaucoup $$$. Adulting is hard. Dont over think it. Call A-1, extend the life of your furniture and carpet, support local business. Thankful for 2021!

Kr
Review №31

Did a thorough job on our new home carpet. And offed advice about dealing with puppy pee that should help with accident mitigation when we move in!

La
Review №32

Joe was great to work with. He honestly assessed our thin rugs and made the best recommendation for how to clean them, even though it meant losing some work himself.He did a fantastic job on our couch and the one rug we did decide to have him clean. He voluntarily cleaned the part of another rug nearby that he could access without moving heavy furniture.Very professional, kind, and quick.

De
Review №33

This was the best carpet cleaning service I have had. They have a professional truck, with the right equipment to do a stellar job. The owners professionalism, explaining issues/concerns, and then seeing the finished product blew me away. Avoid these other local carpet cleaners that show up in a van with a carpet machine and charge you for all this cleaning product, with stains showing back up in three weeks and go for A-1 Carpet Cleaners. I dont often right reviews, but I asked to write one for this small business owner. USE THIS SERVICE!!!

He
Review №34

We’ve previously used other carpet cleaners in Charlottesville with very disappointing results. A-1 puts them all to shame. Joe has cleaned the carpets in our rentals four times now. It’s actually kind of shocking how great they turned out. Highest of recommendations.

Ca
Review №35

I loved A-1 Carpet Cleaners (Joe) because they were very punctual, professional, courteous, extemely detail oriented and meticulous in their work. They got the trouble spots out of every carpet they cleaned and the carpets have never looked better! It has certainly helped brighten our home! I am so impressed with their service and great work and will be calling them the next time I need my carpets cleaned! I highly recommend them! Thank you so much, A-1 Carpet Cleaners!

Ga
Review №36

I am a contractor myself and its important to me that people do what they say they are going to do. Joe does just that. Great service and quality work. Very pleased with the outcome. Would highly recommend.

Wa
Review №37

Awesome service! All of my carpet was pristine after cleaning! Joe provides the best customer service available. He was prompt, knowledgeable, and took care of all my carpet needs from mold to pet stains. Thank you again. I will definitely be using his service again!

Ro
Review №38

I had A-1 clean a carpet in a rental I was leaving. The carpet had stains from the prior tenant that had resurfaced. They were able to get everything bright and clean without issue. Due to the professional equipment used the carpet dried quickly. I would use them again in a minute.

Mi
Review №39

Joe from A-1 Carpet Cleaners was fantastic! He gave a heads-up phone call to confirm the appointment and arrived promptly when he said he would (Original appointment window between 9:30am and 10:30am; he arrived around 9:50am). He was courteous and professional. We went upstairs to measure the carpeted rooms and it turned out to be $100 less than the quoted price. I also had two pieces of furniture cleaned and they look great. Throughout the whole process Joe was polite and professional in talking with me and answering my questions. Highly recommend checking them out.

El
Review №40

Joe and his team at A-1 Carpet Cleaners exemplify a job truly well done. They hit the mark and then some with their professionalism, high quality of work, efficiency, affordability, and service with a smile. Theres really no reason to look anywhere else for your carpet cleaning needs. I will definitely be calling A-1 for any future work I may need and I look forward to recommending them to my friends. They really do a great job!-- EC (a very happy Charlottesville customer)

ph
Review №41

Arrived on time and did an absolutely amazing job! This is a locally owned and operated business. They were slightly more than the other franchise quoted but I had a feeling locally owned and operated would be better and boy was I right! The franchises upsell you on a bunch of stuff and half the time theyre there theyre trying to sell you stuff. Not A-1! They quoted me over the phone and then did an amazing job and charged less than the quote because I had measured a little strong. I recommend this company to anyone that asks!

Em
Review №42

A-1 Carpet Cleaners is by far the best carpet cleaning business in Charlottesville, but also the best Ive ever worked with in ANY city! Joes expertise, professionalism, integrity and work ethic are outstanding, and his results impressive. He recently cleaned a twelve year old carpet in a home I purchased, which had stains from pets and was loaded with dog hair. After Joes cleaning, the carpet looks close to new!!

Gu
Review №43

A-1 Carpet Cleaners did a great job on my tile. It is an unbelievable difference and I cant believe I waited so long. It was a clean I could never achieve on my own. They were fast, efficient and quite informative. I learned things I probably should have known about my own flooring. Definitely a value service.-- Karen L

Br
Review №44

One of the best carpet cleaning jobs I have ever had. Unreal job what they got my carpets looking like after 9 years and 2 dogs. The quality of people from phone call to cleaning were excellent. He actually lowered the price when he got here because he said the dimensions were less than what I told them on the phone!!! How honest is that!! Friendly and on time. All I can say is if you need a carpet cleaned for a great price call. You will not be disappointed. Best in Class by far.

Ka
Review №45

Excellent work! My couch was so dirty thanks to our dogs! Joe was able to clean it better than any other company we used in the past. He is also very honest. I gave him more money than the price by mistake, and he came back to give me the extra $60 I gave him. So wonderful to work with good honest kind reliable people!

Da
Review №46

The best carpet cleaning jobs I have ever had. Unreal job what they got my carpets looking like after . The quality of people from phone call to cleaning were excellent. Extremely professional You will not be disappointed. Moved in my house 3 years ago and Joe made the carpet look better than when I moved in. Trust in me when I say Joe is the best at what he does. He gets the 2 thumbs up from me. I will recommend A-1 Carpet cleaners to anyone! It is worth it.

Kr
Review №47

I highly recommend calling A-1 Carpet Cleaning (Joe is the nicest guy) if you want amazing results. Not only do they provide great customer service and communication, they can clean and brighten your carpets on short notice. I had terrible deep stains of all kinds (pet urine, clay, paint, dirt, etc.). My white carpeting is spotless and I am blown away by the outcome. My carpeting looks brand new! Its a joy to come home again! Seriously, they could charge triple for the amazing results—theyre worth every penny! I will tell everyone to give A-1 a call!

Me
Review №48

Best carpet cleaning in town. Joseph has cleaned our carpets for the last 15years. I once tried to save a few dollars by trying a valpak coupon with a franchise company. Big mistake. My house smelled like smoke from the guys who did the cleaning and they cut every corner possible. A-1 provides the exact opposite of the franchise experience. He goes over the same area several times (not just once like other companies) to get it really clean. He takes great pride in great service and uses high quality products. Worth every penny. Hes fair, dependable, professional, friendly, and just great.

Sa
Review №49

Very good deep carpet cleaning for pet mess. Joe did a great job, very professional, polite, and respectful.

su
Review №50

Super, super service -- professional and punctual. And best of all, rugs look just great. Highly recommend.

Jo
Review №51

A-1 carpet cleaners were fantastic - friendly, prompt service and a great value. Joe managed to remove some really difficult stains and made our rugs look like new again.

Ev
Review №52

This was the greatest carpet cleaning experience ever. The price was phenomenal and I cant believe how clean my highly trafficked carpets ended up. I didnt even realize how dirty theyd become. I initially contacted A-1 due to the huge number of great ratings on Google. Those ratings are gone, but Im sure it wont be long before more come up.

Ca
Review №53

What an AWESOME experience! from the first conversation over the phone to walking though my door to find the cleanest carpet IMAGINABLE!!!!!!! my upstairs hall was SOOOOO DIRTY from renovations to my bathroom. they are SPOTLESS now! so awesome to come home after a very long day at work to find this amazing job well done! how often does anything EXCEED our expectations! thank you! thank you! thank you!

Ta
Review №54

Joe always does an excellent job on our carpets and tile. I have been using A-1 Carpet Cleaners for over 10 years and would never use anyone else. I highly recommend them.

Of
Review №55

Garland Ray is our guy to call when ever we need services for the homes we list and sell at Premier Virginia Properties. He is kind, courteous, professional, and is always eager to assist. A-1 Carpet Services usually goes out the same day you call them and are very reasonably priced. We would recommend Garland and A-1 Carpet Cleaners to others who are interested in this type of service, and often do with certainty that they too will get excellent customer care and be completely satisfied.

Sa
Review №56

Exceptional Service! We (Rug Rats) delivered a custom rug to a customer in the Charlottesville area that had a grease spot from concealed freight damage. It was a small job, but A1 responded quickly and took care of our customer making them happy AND helping Rug Rats from replacing the rug. Excellent service! This business comes highly recommended!

Ro
Review №57

I cannot believe how thorough Joe was in cleaning our carpet. My landlord deemed it necessary in our lease to have our carpets professionally cleaned, and I am glad that Joe showed up to the rescue. He went over our floors not once, twice, but three times in some areas! He was very easy to talk to and did just a fantastic job. The next time I must get my carpets cleaned, I will definitely be calling A-1.

Ra
Review №58

Excellent job and excellent service! Pet stains and smell gone! He was very accommodating if my schedule, he was on time, and he went above and beyond. I will most definitely call him again and I would highly recommend A-1 to my friends.~ Rachel, Charlottesville, Va

Su
Review №59

Joe did a great job! Carpets look great, and our old very used comfy sofa looks brand new! Would recommend and use A-1 again.

Na
Review №60

Carpet looks clean and nice. Very happy with overall experience!

Al
Review №61

My carpet was about as bad as it gets. Being so heavily sodded, replacement carpet was probably my best and only option. Decided to give A1 a call after seeing some good reviews on Google Plus. Talked to Michelle, told her what I needed done and she gave me a rough estimate over the phone, then preceded to set an appointment. Unfortunately on the appointment date I was at work all day and only my dog was home, Joe called me when he got there and I told him to put the dog on the back porch and see what he could do with my very dirty carpet. He told me he would take a look and get some measurements and call me back with a more exact price. Few minutes go by and of course he calls back, says that the carpet is pretty bad but he will do what he can, price is projected though to be more than originally estimated over the phone. I say okay go at it, not having high hopes for said dirty carpet. Couple hours go by and he calls me back and says okay Im done looks a lot better, also I let your dog back in. I say thanks a bunch, and wait to get out of work to check out what he was able to do. So I get home, open up my door and walk into the living room and turn on the lights. I am instantly rendered speechless at the sight of NEW carpet. But it wasnt new carpet, it was my OLD carpet that now looked brand new! I mean Im not a pessimist or anything but I did not expect Joe to be able to do much, the carpet was really that bad. He did an amazing job, wildly exceeding my expectations, and making me want to start telling everyone about him! And the fact that he does all the work himself? Who does that! He does because he wants every job to be at his standard. Which is a really high standard in my opinion, the best kind to have with a business like his. So anyways carpet looked amazing, expectations were exceeded, dog was skipping, etc...Oh and then he had to go and charge me for what I was originally told over the phone with Michelle, even though I gave the wrong dimensions to her. As a consumer, I am accustomed to being misled and lied to by big corporations and businesses that dont care about their customers, only money. A1 is a company that proudly stands away from that and makes their customers satisfaction come FIRST, above anything and everything else.~Alex from Charlottesville, VA

Ma
Review №62

A-1 does great work and most importantly he stands by his work. For the cost, he goes above and beyond compared to other carpet cleaners that we have used in the Charlottesville/Crozet area. I wont use anyone else after our experience. I was amazed at the amount of dirt that Joe was able to get out of our carpets.

Ad
Review №63

My carpet cleaning was scheduled for within a week of when I called. Joe showed up on time, cleaned my 900 sq feet of carpet in 1.5 hrs, took payment by credit card on the spot, easy as could be. Almost all stains came out of my 17-year-old carpet. No issues at all. They guy who is cleaning the carpet is the guy who owns the business.

Di
Review №64

ExcellentOne word to describe the initial phone contact, service, and follow up: excellent

Ka
Review №65

Timely, informative, and professional. Detailed explanation on the process for cleaning our sofa and carpet. Very satisfied with service and results. Will use again!

Jo
Review №66

I highly recommend this company. The carpet in one of my rooms was very dirty and stained. The owner, Joe was able to bring it back to life. I am truly amazed at how good it looks. He also cleared three rooms with ceramic tile. They look amazing too!!

Information
32 Photos
66 Comments
5 Rating
  • Address:330 S Pantops Dr, Charlottesville, VA 22911, United States
  • Site:http://www.charlottesvillecarpetcleaners.com/
  • Phone:+1 434-296-0667
Categories
  • Carpet cleaning service
Working hours
  • Monday:Closed
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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