Worst shop ever! They removed the glass from my 1976 Porsche and then left it outside for the rain to destroy the interior. They said they would remedy the issue but never did, also painted a 2001 F550 of mine and the body work started cracking/popping after two weeks of getting it back (they had the truck for over a year) and they also wouldnt do anything about it. Terrible company and very poor customer service/attitudes

Excellent Service, courteous, polite, outstanding staff. Work was done professionally and completed in just 4 days (left auto there on Thursday late afternoon, and it was ready Monday afternoon, looking like new. Its a 2002 Toyota Camry with over 150,000miles. I use it strictly for my sales territory which is in a 75 mile radius. I put between 35K to 40 K miles/yr on this vehicle, and I cannot afford to be without it. My income depends on its effective operation.The total cost were less than the Insurance quote, and I received some extra work and material at no charge. Hard to beat in this day and time.I will recommend Premo Auto Body to anyone who ask. The Owner, Anthony Mayo, is a professional in every respect, and treated me as one also. Thanks for their fine work.Respectfully,Robert B. Bob Brown

Needed a wire harness put in 2 moths ago, every other shop in Charlottesville could not help, and if they could the price was extremely high! Called Anthony and Brian and they told me they could do the job. But not only do the job, but charged me an offer I couldn’t turn down. Although it took a month to do, which is understandable they already had a lot of work in front of me but they did a great job! I would recommend this shop to everyone I know. And will bring my car back anytime I have any other issues with it. I rate this shop at 10 stars!!!

This is my second time with Premo. A few years ago, someone hit my former car and his insurance agent gave me a couple auto shops to choose from. I visited both and found Anthony in charge at Premo friendly, knowledgeable, professional and personable. I did not have a good feeling about the other place so I went with Premo. A good decision - Premo got my car done on time and it was good as new.This second time, I tapped my current car backing up in the dark. Ouch! A big scratch on the rear bumper which was pushed forward to overlap what was in front. Darn. I went back to Premo, almost crying. Anthony looked all around and lied right down on the ground to check from below. On D-Day, they gave the bumper a brand new coat of paint and fit it back to my perfectionist’s satisfaction. They also dropped me off at work. When I realized I had left my lunch bag in my car at Premo, the driver delivered it to me. After 5 p.m. the driver picked me up back to Premo to get my car. They were more like friends trying to help. I am a happy repeat customer. Many thanks, Premo!

Excellent service. Ive had them repair a couple of vehicles for me and each one was great. On time, and the vehicle looked like new. A friend who had a 66 Bel Air restored by them told me what great work they did, and Ive been using them ever since. The last one they did for me, last week, was a 2010 Nissan Altima which someone has ran into in a parking lot, smashing the door and front fender. The paint all matches, and the car looks like new. I highly recommend George Mayo and Anthony Mayo, the best auto body people I know.

Premo does the best repair work anywhere. I own several older high-end vehicles and Premo keeps them looking like brand new. Their collision repair service is superior as well. They do the job right.

Great, timely service and friendly staff! I work rotating shifts at UVA so I have limited time to spend without a car. Premo was great about working around my schedule and making sure I didnt have to go without my car! They let me stay at the shop while they fixed my car which was very convenient. They were more than fair with the price and the work they did was great. I would highly recommend them if you want quality work done in a timely matter and fair pricing! Thank you so much Premo!!

Took my 89 300 SE Mercedes to this shop after my insurance company totaled the car and I bought it back for $250. Passenger side of the car had been hit in rear door and all around rear wheel. Premo Auto Body assured me they could make it right and they certainly did and did it very well. Everyone who saw the car damaged has been amazed at how fantastic it turned out. I am very happy with both the final results and the price. Even after buying the car back from the insurance company and paying Premo Auto Body, I made money. You cant beat that!!!! The car is now over 25 years old and l get compliments weekly. Thank you Premo Auto Body!

Does good work when hes working. Can take up to a year to get your car fixed,if you got that long,ask the judge.

Anthony and the team at Premo Auto Body did an excellent job of fixing the work done by another local body shop. We have a classic vehicle that required lots of extra care and the team at Premo sure gave it! They have earned a customer for life. Thank you!

Ive had my fair share of bad car repair experiences, but my experience at Premo Auto Body was the worst. They made my car worse than before I brought it in, and they charged me over $200 for damages they caused (according to the itemized receipt they provided upon my request... their normal receipts arent itemized). When I first brought my car to them, I asked for a quote to fix a malfunctioning speedometer, but they replaced my speed sensor without my authorization and charged me over $200 for it. I didnt want to make it a big deal, so I just paid the bill. But their repair didnt work. The speedometer problem seemed exactly the same as when I brought the car in. I asked for a refund, but they refused, saying they could fix it, and charged me $50 more for an additional part which made the speedometer even worse. (They refunded the $50, but Im still trying to get the $200 back.) Ive been dealing with this situation for nearly 2 months. Theyve kept my car in their shop for a total of about 10 days. I think Ive been there at least 10 times because they dont respond to calls or emails. Im filing a complaint with the BBB and VA attorney general. My car isnt safe to drive without a functioning speedometer, and, although theyre polite in person, they havent taken any accountability for the fact that they charged me to damage my car.

Ive had good experiences with Anthony & Team and used them for multiple repairs and paint jobs. Very competitive pricing. Have had to point out a problem or two but theyve fixed it on the spot.

They replaced my door and painted two panels after an accident. The door is a little off so the paint is now chipping. There are fingerprints UNDER the clear coat and drips under the handle...not to mention they threw a bottle of bug spray in the drivers seat that stained it THEN threw it in the passengers seat. I took back once to fix and that is now chipping off. I have called four times and asked for a return call and have yet to get it. All I want is it done properly!!

I dont know how Premo handles body work, but they handled my car for some mechanical problem it had and they were incredibly dishonest and unprofessional. I first went there and the part they replaced broke a few months later. They said theyd replace it for free but when I asked for receipts for the supposedly new part, they tried to charge me. I will never go back there. somebody I know told me I should go there so I tried it out and that was a huge mistake.Like I said, somebody told me it was a good place, but its probably only good for work that you can obviously notice (like body work). For mechanical work, they were dishonest and took advantage of my lack of car knowledge.

Sitting at primo waiting on work that should have been done. Again. Every time I bring a vehicle here the work is not done correctly. Been here 6 or so times and every time its like this. Anthony says one thing and does another. Wouldnt bring my wheelbarrow here for them to fix. By far the worst place around. Save the hassle and take youre car somewhere else. Id leave zero stars but it wont let me.

If I could give ZERO STARS I most definitely would.To start, ANTHONY told me that he could fix a small dent and a few paint scratches in about 2 days. I dropped my car off on 10/03 in morning thinking that my car would ready or close to ready by 10/04. At 2:30 on 10/4 I had called 4 times before I had gotten through to someone. When I finally spoke with ANTHONY he told me on the phone that my car had a few more hours to go. (Which I was okay with) Then I called back around 4:30ish to see if I could get my car. ANTHONY tells me I can get my car but he had to look for a phone number for the person that hit my car and he will put me on HOLD FOR A FEW MINUTES. A few minutes turned into 2 HOURS. I was LIVID AT THIS POINT!!! How RUDE AND UNPROFESSIONAL IS THAT?? I decide to drive up to the shop. When I got to shop my car was parked on on the CURB and MY DRIVER SIDE WINDOW WAS DOWN!!!!( THANK GOD!! That I have a newer model car with a ANTI THEFT SYSTEM). I walk around to the side with the dent and the paint straches and the ONLY THING THAT WAS FIXED WAS THE SMALL DENT!! MY CAR WASNT EVEN PAINTED!! By the way ANTHONY WAS NO WHERE TO BE FOUND.I cant believe that this establishment has the BALLS to LIE like that. Why would ANTHONY tell me I CAN GET MY CAR, but in REALITY IT WASNT EVEN PAINTED. ANTHONY should have been a MAN and told me that he couldnt do it. INSTEAD ALL HE DID WAS FREAKIN LIE!!!!If you want to deal with LIARS, and NOT GET YOUR CAR FIXED, Then PREMO AUTO BODY SHOP is the place to go . I am definitely going to REPORT THIS.

Worst experience ever with a body shop. Staff has no knowledge, Owner is rude and jacks the price up on you. i had my car there and parts where taken off my car to repair another. The BBB was notified. and my car still is not fixed

Bestauto bodyshop in CharlottesvilleFast honest and fair ! Will be back for any automotive needs i have ! Thanks anthony thx premoautobody

I dont know why the people below rated it 5 stars, but I will definitely give it a 0 if there were this choice..(are they friends of Premo or what?)Worst service ever. I have personally been there 4 times because they never call me back or send me quotes via any method, and I wasted 5 days on waiting for their so-called call-back service, or the call-you-to-come-back-by-yourself service.Anthony, the manager of the office, always tried to overrun the price on everything!! 400% more on wheel painting work than my friends shop, not to mention the rest of services it provide. Well, if you are rich or dont know how to spend your money, Premo would be the best choice for you :)I am curious how people would think of cost of a 4-wheel-painting work. He asked for $350 for one wheel while my friend said $350 is enough to do all four! As I assume that for a good shop good price = good service, so for Premo it is extreme price = good service?The most ridiculous thing is that in an attempt to push me to buy his mechanical service on changing exhaust system, Anthony claimed that it would give a boost of 70 hps on my car. So…..I asked my engineer friend graduated from U of Illinois (Champaign), and he suggested that at most there would be a boost of 20 hps on my 240 hp car if I change the airintake and exhaust system……not to mention the parts of my friend’s car were used to fix another car in Premo……I will left the rest for you to think, is it good to choose Premo or no :)

The person on the front desk is the best

The original order was completed with only a minor delay. The work was ok, but there are some runs in the paint. They did not replace the detailing on the repaired parts, just left them lay on the front seat. Worse yet, they lost or failed to replace one of the trim panels. It has been 6 months and at least a dozen trips, 4 for scheduled appointments to have that piece replaced and I am still waiting. Anthony is either the most disorganized and poor manager around or an out and out liar. He has repeatedly scheduled a time to replace the part and when I get there he is not there and neither is the part. I have heard at least half a dozen excuses, but the part never gets there. I really dont think he has any intention of replacing something that was there when he started the job. Now for the last 3 weeks no one has answered the phone when I try to call. Either they are avoiding the number I am calling from or someone needs to pay attention to the office work. Messages have not been returned on at least 3 occasions, so I no longer bother. Very poor customer service. I very glad he is not the one restoring my 1950 vehicle.

Worst service ever the owners son yelled at me did not get my car to me when promised really pitiful