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Loop Communications
1000 North Carolina Music Factory Blvd Suite C6, Charlotte, NC 28206, United States
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Comments
Da
Review №1

Outstanding service! Very knowledgeable and responsive.

El
Review №2

Excellent tech support! I really appreciate the thoughtful, courteous, and fast service.

Da
Review №3

Loop Communications provides great customer service. I have found that they are always prompt and efficient.

Ta
Review №4

Jon Wilcox provided excellent customer service today! He followed up with me to make sure everything on my account was set up exactly the way I needed it!

Mi
Review №5

Brandon was so patient and understanding. He worked so very hard to restore my services and I sincerely appreciate his efforts and transparency throughout the process. Thank you!

Sh
Review №6

Jon is always so helpful. Even though he is miles away, he takes the time to understand our needs. The service that he provides is always on top & meets our standards.

Ap
Review №7

Wonderful customer service, excellent support and quick response time.

Ch
Review №8

Thank you for the quick and easy help Loop. Its a real pleasure working with your team.

Ka
Review №9

We are happy that we switched to Loop for our phone system. The transition was smooth and painless. So many things can go wrong, but our Loop rep handled every step perfectly for us and even after the transition, they have been very responsive to our needs and change requests. Thank you!

La
Review №10

The customer service at Loop Communications is awesome! Each time I call to the customer service line, I’m always greeted by a professional. They are quick and efficient with each request that I make. What a great company to do business with! Thanks Zach!

Bl
Review №11

Loop Communications has some of the best, most responsive and professional support of any company we have worked with. They resolve our questions quickly and their support team always works with such a friendly, positive attitude. I enjoy that I frequently talk to the same people when I call in.

Hu
Review №12

Rebekkah (sp) was awesome and helped us a lot and was very patient with our rowdy group and answered all out questions, gave us some tips and pointers and we couldnt be happier to be with Loop Communications.

Co
Review №13

Amazing, issue solved within the hour or maybe even faster. This is the second time I have contacted loop with the same speedy solution. Thank you!!!!!!

Je
Review №14

Jon was so helpful. He contacted our IT department to try to get to the bottom of our connection issues. I really appreciate his hard work.

Ka
Review №15

Rebecckah did a great job helping me resolve the phone issue. Thank you!

Ma
Review №16

The best hosted VOIP provider to work with. Amazing service and support!

Li
Review №17

Another great customer service experience!

Sh
Review №18

Always prompt, professional, and courteous!

De
Review №19

Always a pleasure to work with a team who is efficient and helpful when in need. Thank you.

Ca
Review №20

Great service and support -- always friendly and responsive.

Ka
Review №21

Loop Communications is always quick to response and corrects the problem or request you may have!!!

El
Review №22

I work for a small not-for-profit school and reached out to various phone service providers for quotes. While I was advised that Loop Communications wouldnt be the best for us, I still appreciated that they went above and beyond the call of duty to help me make the right choice for our school. Thanks James!

Ry
Review №23

Corey was very helpful

La
Review №24

Good Job, very responsive to phone calls and emails.

Ba
Review №25

Courteous and patient!

Jo
Review №26

Excellent customer service

De
Review №27

Our company has 14 locations and our phone system is vital to our daily operations and growth. We had outgrown our previous phone system and was extremely frustrated fighting fires and not receiving the level of service we expect from our phone system provider. Loop Communications stepped in and was able to solve all our phone system problems and do so amazingly fast. James and his team always provide excellent customer service and are very proactive in addressing all our needs.

Gl
Review №28

Great

Ty
Review №29

Loop Communications provided the solution we were looking for and ensures our 13 locations operate at the level necessary to handle our high call volume and continued scheduling updates needed to run our business smoothly. They are prompt in answering and responding to our calls and requests and help troubleshoot potential problems.

Information
8 Photos
29 Comments
5 Rating
  • Address:1000 North Carolina Music Factory Blvd Suite C6, Charlotte, NC 28206, United States
  • Site:http://www.loopcommunications.com/
  • Phone:+1 800-586-0321
Categories
  • Telecommunications service provider
  • Business to business service
  • Telecommunications equipment supplier
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:7:30am–8pm
  • Thursday:7:30am–8pm
  • Friday:7:30am–6pm
  • Saturday:Closed
  • Sunday:Closed
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