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Road Haugs Moving & Storage
9711 David Taylor Dr #175, Charlotte, NC 28262, United States
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Mi
Review №1

Ive had pianos moved for us maybe 8 times over the years. This was by far the best. They were on time, professional, and definitely know pianos. I heard about them through the Steinway dealer which makes sense that they would only use the best.

Em
Review №2

My experience with Road Haugs has been excellent. Russell was quick to respond and work with my schedule. Shannon was very nice and answered all my questions. And Anthony, Matthew, and Dominique are super nice, conscientious, and hard workers! You cannot go wrong with this team! 5 star service!!!

Ga
Review №3

Road Haugs moved our seven foot Steinway Model B concert grand piano 135 miles. They were extremely meticulous, skillful, and professional. The piano arrived in perfect shape and is now happy in its new home.Road Haugs should be the first choice for anyway needing to move a fine piano.

He
Review №4

We hired Road Haugs earlier this month and they did a fantastic job! The crew got the job done faster then we expected too. Very professional company that obviously knows the ins and outs of moving. Will use again if we ever need movers!

Jo
Review №5

We were moving a whole house and this was our first time using professional movers. From start to finish the whole experience with this team was great. Russell and Shannon made scheduling smooth, estimate was very accurate, communication was clear, and they addressed all of our questions. The moving team was on-time, courteous and professional. They worked hard and quickly, didnt waste any time while at either property, and the final move time was an hour less than the quote. Additional expenses for special items had been described before-hand (tv boxes, etc.) so there were no surprises and the final cost was well under the quote which we appreciated.For our first move like this, we were very thankful for how stress-free and easy this team made it for us and we cannot recommend them enough.

Ja
Review №6

Anthony, Sam and Tony were fantastic! The were prompt and worked very diligently, even finishing earlier than original estimate. They were courteous and extremely careful when moving large items through the house. Overall great experience from quoting to the actual move. Would definitely recommend!

ro
Review №7

This is the funnest and smoothest move I have had, Floyd and his crew are just great people. The job is top class and professional.Thank you as well to Milt and Allen! If you want the smoothest move ever, this is it!! Thank you from Bolivia!

Bo
Review №8

Road Haugs rocks! Their professionalism, carefulness, promptness and friendliness are unmatched. They moved my family out, stored our goods and then delivered them to our new home. Nothing arrived broken or unaccounted for. No stronger team exists. Heavy furniture and large cement planters up and down stairs. Nothing was too heavy or cumbersome to move. I don’t know how they did it! Shannon in the office runs things like a Swiss watch. We were so fortunate to have them in charge. No need to shop around. Road Haugs is the best! And who doesn’t love the name?! I highly recommend them. Five stars all the way!

Je
Review №9

I was in a bind. A week before the end of the month I finally got a closing date on my new home. That was date was set one day before the end of the month and I needed to be out on the first. That meant I had a two day window to move and less than a week to find movers. With so little time, I called around and everyone was booked. Road Haugs saved me. They were able to fit me in and did so with great customer service and great people. I am so glad I found them. Now, I hope I dont move for a long time. But if I do, I will be calling Road Haugs to move me.

Tr
Review №10

Great moving experience! Chris B and his team were amazing!! The quote was extremely accurate. We had some difficult pieces to put together but they did it with ease! They worked very quickly. Overall excellent moving company and I would highly recommend using them

Te
Review №11

Russell and Shannon made virtual scheduling super easy coming from the Orlando area to Charlotte area. Also, Alejandro was very informative and his crew worked hard and efficiently! Having been less than one week out from major surgery with several pets to consider, these guys were awesome!

Ca
Review №12

Best move ever. Men polite caring of our things On time The men were so pleasant n fun to have in our house.

Ja
Review №13

Great experience from start to finish. Quickly responded with a very reasonable quote to move a Baby Grand Piano up to the mountains. Were flexible with scheduling, and arrived on time. Very professionally packed and loaded the piano in no time, and quickly unloaded at the destination. Extra care was taken on reassembly, even handling a minor repair.

Sc
Review №14

I can not say enough about this company. I have moved many times and have never had such a great experience. They are professional, on time, and take the greatest care of your valuable possessions. I guarantee you will have a great experience from the first phone call until your last piece of furniture is moved. I will never use anyone but them.

Le
Review №15

This company was absolutely fantastic to work with. Shannon handled all our details for the move and was professional, friendly, and knowledgeable. She also was transparent about time frames and expectations which was very much appreciated. The moving crew was great as well. They showed up on time, went over everything immediately and began loading. The crew worked diligently and quickly. We were very impressed with how much they were able to get done for our move. We would highly recommend this moving company to anyone looking.

Ma
Review №16

We had Road Haugs booked for a local move. I confirmed in the week prior that everything was set but day of the move the crew called and completely cancelled on us. We were scheduled for a morning move, the crew called and asked if we could do afternoon instead, we agreed because we understand things happen and then they never showed. We had to call them for an answer and it was basically, sorry cant come. They did have some management call and apologize but that does little to rectify the situation when you are planning completely around movers. We did a ton of research and sad to say the reviews did not add up to the level of service we received.

An
Review №17

Floyd and his team were A+. This was honestly the 1st move we have done, and weve moved over 10 times that we didnt have to worry about our movers. They made the experience fun and their performance can not be out done. Great service and punctual what more can you ask from movers?

De
Review №18

Great service. Had to move a big bar (like a drinking/pub bar) and a piano from Charlotte to Knightdale. Charged a reasonable amount, moved my furniture like it was nothing, and were super fast. Would recommend.

Vi
Review №19

This is absolutely the best moving experience weve had. Shannon and her team are top notch. Setting up the move was quick and easy. We did everything electronically, including the inventory list. Estimate was reasonable and accurate. Packers and movers were extremely careful. Loved that they can store the items at their facility until we have our plans in place.

Ly
Review №20

Highly recommend. Chris, Chris, Dave and Paul treated our belongings like their own. Worked very hard and fit our whole big load like a puzzle into the truck. Delivered in perfect condition. Nice guys. Whole experience exceptional and we feel very lucky to have found them. Started w Shannon in the office who quickly answered all of my emails, and then Joe, the owner, came out to give an estimate. Look no further. This is the company to use!

Jo
Review №21

Very professional, courteous and efficient. They moved furniture from two houses to one house in a very short time. Everything was wrapped and we didnt sustain any damage to any of our furniture.Would highly recommend them for any moving requirements.

Ma
Review №22

Hired to move a studio grand piano. Scheduling and quote easy and timely. Very competitive price. The three movers were on time, polite and very efficient. All wore masks throughout the contact. Would give highest recommendation to hire this company.

Ad
Review №23

Because of a scheduling conflict, we needed movers scheduled within 10 days. This was virtually impossible, but Shannon managed to find a cancellation slot for us and a group of 4 guys to make sure everything would go smoothly.We had two storage units full of appliances, furniture, media, and other things that needed to go into our new home. It took less than half a day for Chris and the rest of the crew to load everything on to one truck, gently guide everything into the new house, and wish us well for the weekend. This is my third move in two years, and although I hope I dont have to do it again any time soon, Road Haugs will be the first call we make when were ready to move again!

Ja
Review №24

I am rarely pleased by customer service these days, and it was so refreshing to work with this team. They took exceptional care of all of our items, meticulously wrapped everything, and were energetic and cheerful. Im glad we paid the expense to have someone move for us, but Im thrilled that I chose the right company to move us.

Ja
Review №25

I couldn’t have asked for friendlier, more professional gentlemen who moved a piano from my home to a church. They were spot on time, treated the piano like a baby and handled the move perfectly. They are now my go-to movers!

Ge
Review №26

Great moving experience! Shannon was very helpful in arranging the move. The quote was extremely accurate. And the movers, Marbin, Morris, & Roberto were very good at their jobs. They packed up everything efficiently and professionally, and they worked very quickly. Overall excellent moving company and I would highly recommend using them

M
Review №27

What a great experience! Chris, Paul and Dave were superb! My Steinway A was in good hands, as was the rest of my furniture. They were amazing and I would recommend them for all of your moving needs. Shannon was also great to work with, never too busy to answer my questions. Thank you, thank you for making my move go smoothly!!

Mi
Review №28

Fantastic experience with this company. We were skeptical of moving companys after our last experience with a company called All Seasons Moving. However, this entire process was great. We received a detailed quote, which was expected to take 5 hours. The men got the job done in 3 hours, saving me a lot of money. Very professional movers. Extremely nice guys. I would 100% recommend this company and I will definitely use them again for our next move.

Ca
Review №29

Road Haugs were excellent to work with from the estimation with Joe, the contract with Shannon and all of the movers! The were reasonable in cost and the movers were wonderful! They wrapped all pieces of our furniture for protection and they worked efficiently and effectively! Would highly recommend!

Li
Review №30

A little late on my review since we moved back early August-The company I bought my piano from said they were recommended for Moving pianos and also said they do full moves too- and I thought I can trust them to move a piano, I’m sure they can move everything else just fine-Floyd ran the team of guys- Allen TyroneMikeRitchieJpWe moved from about 6000 square feet over two days, furniture being disassembled and reassembled-Guys we’re there bright and early ready to go, and man they worked- really hard-No breaks, from sun up to sun down - I bought them lunch both days and they picked it up on the way to our new house and even beat me there to get started again-They ran the operation very professionally- they took great care of all of my items, wrapping and packing- to not get damaged in transport- not once did I feel like it was a group of guys just doing this for a weekend job or extra money- They were what I would epitomize as professional movers- I never felt like they were working the clock - when I say these guys worked hard it was literally every second for two days straight-Although they never complained, I wish I knew they didn’t use dolly’s to get boxes upstairs , I packed some pretty heavy and the guys carried them all by hand upstairs so I wish I could have made that part easier on them because they were already working so hard-Anyways , I would never use another company for moving - definitely ask for Floyd to run the group and if you can manage to get the rest of the guys too you won’t be disappointed-

Ma
Review №31

WE contracted our move with Road Haugs after previously contacting other movers as we made our move to Florida from North Carolina. They arrived as scheduled and worked efficiently and courteously to load our belongings into the truck. Less than 48 hours later, they arrived at our new place and unloaded without any issue. They even reconfigured my sectional sofa to fit our new home. We were immensely pleased with Road Haugs and would not hesitate to recommend them for a move.

Ch
Review №32

Excellent place to work! Shannon is the best and most professional dispatcher/manager Ive worked with in a long time! Joe is the most honest, transparent and fair owner Ive ever worked for! Also, the crews are a great group of guys that keep this company moving forward! All of the above mentioned is what makes Road Haugs the best moving company in the Charlotte area!

Ha
Review №33

The company was the best that we have used to move and would definitely recommend them to others.The team took their time to ensure to ensure no property was damaged and took care of all of our items and furniture, securely packing the larger pieces of furniture.All items were delivered and unpacked in pristine condition and we are very appreciative of all their hard work in assisting us with our move.Thank you.

M
Review №34

No consistency on pricing. Used this company a few times after having a great 1st experience.. & it only went downhill from there! Because of who we are, even making it easier or faster for them was a mistake! Don’t advise the female coordinator an estimated time it will take, nor being so honest with a complete detailed moving list.. She will use it against you & can be a sarcastic firecracker! She’ll challenge a customer with defensive authority AND say who we spoke to prior just has no clue what they’re talking about.. It is a shame because the backbone of the company is so respectful, caring & polite. When the one coordinating a move or estimate can trump what’s good..

Ro
Review №35

Do not use! Road Haugs continuously added up-charges and worst of all caused extensive damage to personal items and our Harley Davidson motorcycle. They refuse to repair or replace any of the items not following through with their own policy. The crew completely denies the fault in damaging the motorcycle and Road Haugs has no interest in settling the claim, answering emails, or any further communication. Road Haugs is clearly hoping we will just go away. There are several other companys out there and we feel strongly to warn others before they spend hard earned money to end up with damage property.

D
Review №36

Working with Road Haugs was a great experience from the initial estimate all the way through the move. Shannon did a great job on the estimate and coordinating the move and the movers who showed up to do the work were phenomenal. I highly recommend this company.

Je
Review №37

Road Haugs Moving & Storage was a pleasure to work with! Using them drastically reduced the stress of my move. I could not have done it without them. Their team was professional, organized, on time and were careful with my belongings. I will definitely rehire them if I move again. They are experts at what they do! Highly recommend and worth every penny!

Je
Review №38

Shannon was extremely helpful and great with timely communication and responses. The team assigned for my move was very professional and efficient. I would definitely recommend and/or use Road Haugs again.

Li
Review №39

Couldn’t have had a better experience. Got the job done under estimate of time & money. Very professional, knowledgeable guys who couldn’t have been more helpful! Showed up right on time and got right to work and didn’t stop until the job was done. Shannon in the office was a total professional and was very helpful in setting things up. Highly recommend!

Ka
Review №40

When I called, I needed to move my piano within a few days time period. They were able to fit my move in during that time frame. They did a great job! They arrived within the window of time given. The delivery was earlier than expected but they called to verify that the new time would be convenient. The guys doing the work were very pleasant and professional. Most importantly, my piano arrived in perfect condition! I would definitely recommend Road Haugs to anyone needing to move their piano.

Da
Review №41

We have used these guys 3 times to move a baby grand piano and twice to move our furniture. A great organization from the top down. I rarely write reviews, but these guys are the best!

Ch
Review №42

Very professional, courteous and competent. Moved a baby grand piano up four steps on porch and into the house across a sloped front yard. Respected my home and yard...and new floors. Very grateful for their help and strength.

Li
Review №43

Road Haugs was amazing! I sold my house right before quarantine started. They had great communication, they were right on target with their quote, and very quick and efficient! Chris and his crew moved me out of my house then back into my new house. They stored my things while I was waiting on my house to be built and it was so simple and easy. I couldn’t have asked for a better moving company!! Thank you Roadhaugs!

Mu
Review №44

This was one of the best companies to deal with, professional, responsive and well organized. They made my move look easy, the crew was very good and efficient, the supervisor Chris was great and did great job being in charge of the all the details.I highly recommend them and if I need to move I will certainly call on them to do the job.

Al
Review №45

These guys were absolutely amazing. They worked fast and handled our belongings with care at the same time. The guys were very nice, and even answered my daughters thousands of questions. They were both friendly and professional. Ms. Shannen at the office was very informative and quick to respond when I also had a bunch of questions! I would highly recommend this company.

De
Review №46

Road Haugs delivered two pianos for us - exceptional service! Highly recommend!

Sh
Review №47

Bruce gave us an estimate on a Monday and we were able to get a slot for the following Wednesday. Shannon, in the office, was great about getting info to us and answering questions. Floyd and his crew worked hard in some stifling heat and had a great attitude. Final price was just under estimate. Quality company.

Sh
Review №48

I have never had such an amazing experience with a moving company. They were very nice and professional, and also very quick at moving my furniture. I never thought moving could be so easy and stress free. I will recommend Road Haugs to everyone!!

Ti
Review №49

I contacted Shannon at Road Haugs to set up an appointment for someone to come out and give us an estimate. Bruce arrived within a few days and gave us a quick and fair estimate. The moving crew arrived at the designated time of our move, ready to get the job done. The guys were great, Chris, Joe and Dave. Friendly and very professional. A big thank you to all involved. We have moved several times in our lives, and, this move was, without a doubt, the best that we have ever had. Highly recommend anyone looking for the best, look no farther than Road Haugs.

Su
Review №50

We were extremely pleased with a recent piano move by Road Haugs and found the crew to be professional and capable; the move went smoothly with little disruption to all of us involved. They were very careful to protect not only the piano, but also the homeowners walls and stairs. Would highly recommend their services!

Kr
Review №51

Would recommend but was put off by the use of time on my dime being used for phone calls, smoking, and blaring loud music. Price was adjusted for a no-show crew man, not by much but it was something I guessc considering it took longer to move my items. Professionalism was lacking considering the price but crew was very nice.

Ca
Review №52

Jeff, Dave and Wendell were my movers. I found Road Haugs searching google and saw all of the great reviews. I have moved several times and I was very happy with my crew. These guys worked quickly and handled everything with care. I moved from a 3 bedroom 2 bath house with an office and 3 car garage to a 1 bedroom 1 bath apartment, so I had to make 3 stops to deliver items to different locations. These guys knocked it out of the park by getting it all done in 4 hours. I was impressed. Jeff, Dave and Wendell...my offer still stands...when you are in Waverly area, let me know because I owe you guys a couple beers. Thanks for the great job and I will use Road Haugs again for my next move.

Be
Review №53

Our experience with Road Haugs was excellent! Shannon in the office was helpful and courteous. Chris and his team were punctual and professional. They went above and beyond in handling our move. We would recommend this great company to anyone. Great job guys!

Te
Review №54

This is the second time I have used Road Haugs and they are awesome. Chris and his crew are so professional and attentive. I always feel safe and secure with Road Haugs and I know that my things are well taken care of.

Al
Review №55

Highly recommend Road Haugs. I needed my grand piano moved from one room in my home to another. The crew arrived on time and did a great job with the move. No issues at all.

Sh
Review №56

Chris was very professional and did an excellent job of making things as smooth as possible. Shannon in the office was also great to work with since we had to change moving days. I would highly recommend them for all your moving needs. And we had a tractor trailer Full and nothing big was broken!

Ra
Review №57

My experience was awesome from start to finish! Shannon worked with me to schedule my move on 10.12.19. The quote was good and Jeff, Charles and Demetrius were on time to meet me at my storage facility on time and ready to go. They only took 1 hr-2hrs. To get me moved and did a great job. They were all professional, knowledgeable and courteous. Fantastic team work, excellent service and care about my items. I will use them again and recommend anyone moving to use their services. Great job!

Ve
Review №58

I was very satisfied with my move by Road Haugs. They are expert piano movers and this was the second time they carefully moved my baby grand. Shannon was fantastic at getting everything scheduled and confirmed. Jeff and his team were phenomenal - they protected at-risk corners in my home with moving blankets, they wrapped every piece of furniture with care, they worked without taking any breaks, they stacked everything so neatly to maximize the truck space and ensure safe transport, they worked fast and had great positive attitude, despite the scorching heat outside. Then, after emptying my house and loading the truck, they offloaded and artfully stacked everything into my 10x20 storage unit! Oh, and they finished early!! If you need quality movers that will really take care of your things and work fast, ask for Jeffs crew!

An
Review №59

RH did a fabulous job of moving and storing our household items. Shannon was great at communicating the details and staying in touch each step of the way. We had to have our items stored temporarily for a week. Our belongings arrived intact. Jeff was awesome when it came to arranging and packing up our items. He provided excellent service and kept me informed on the whole process. I highly suggest RH and appreciate their amazing customer service.

La
Review №60

Chris and his team delivered a new baby grand piano to our home. The piano was to go on the second floor but due to the size of the piano and the layout of the stairwell it was not able to be carried up to the loft. Chris and his team rented a lift and came back and raised the piano to the second floor and got it set up and ready to play with no damage. They took special care of making sure the floors were not scratched and we were pleased. I highly recommend them.The above was in December 2019. Fast forward to August 2020, we were so pleased with the previous experience that we used Road Haugs to move our entire household contents to our new home in Waxhaw. They were on time, very courteous, took very good care of our furniture and made sure the piano was moved without any damage lowering it from the loft back to the first floor and then to our new house. Moving day is very stressful but it was made better by Shannon, Joe and their team. I highly recommend their company.

Ca
Review №61

I had hired movers who were unable to get my lengthy couch into the 2nd floor living space. I called Road Haugs Friday evening and they were very responsive to setting up a time and confirming that they could hoist my couch. We were able to schedule the hoist after only a couple of days and they were on time, fast, and very professional. I was so happy they could do it and wish I wouldve used them for all my moving needs. They respected and took care of my space.I would recommend them to anyone looking to move and have professional movers.

Sh
Review №62

I wouldve paid double for how convenient it was to have the team of guys move my stuff! We went to 3 locations and they were still done in less than 3 hours. So thankful for Road Haugs!

st
Review №63

Great moving company! Shannon was a big help with any questions. Even came in lower than estimate. The guys were so nice and polite. They worked hard.Furniture was wrapped up good and they even padded the staircase & doors so nothing in the house was damaged.Highly recommend!

Ro
Review №64

Chris, Dave, and Paul moved one piano out to a piano company and another across the living room. They were all three polite and workmanlike, and completed both tasks smoothly and quickly. We were completely satisfied.

Jo
Review №65

Road Haugs moved a 1,200 lbs marble statue from uptown Charlotte to south Charlotte. They crated it, used a hoist, navigated stairs and marble floors. They were on time, professional and careful.

Ma
Review №66

Excellent moving company! Their communication didnt skip a beat while I was booking my move. The movers showed up on time and were very efficient and made my move nearly seamless. Highly recommend to anyone seeking moving services!

Be
Review №67

I called Road Haugs because of the great reviews. I was not disappointed. My moving date and even the place changed several times and still they could not have been nicer or more accommodating. The guys took great care with some really fragile antiques and everything arrived and was placed in its destination in perfect condition. Four guys loaded me, four different guys unloaded me and every one of them was personable, polite, friendly and respectful of me and my stuff. I would definitely use them again

Pa
Review №68

Moving is so stressful! Shannon, Chris and his crews made it so much easier! I highly recommend this company! I could not be more pleased with the service and professionalism! Will definitely use again!

Ro
Review №69

Road Haug warriors are awesome. From my main point of contact Shannon to the crew that packed up my household items and then delivered it to our new location our experience was exceptional. Road Haugs are professional, courteous, flexible, dependable and were very easy to work with. Every member of the team that packed and unloaded our goods was friendly and pleasant to be around. I highly recommend Road Haugs for any move you may have whether local or across country. They are the best!!! They help take the stress out of moving.

Tr
Review №70

My move was simple. One bedroom and a living room UNTIL we got to my new destination. I didnt even think to make sure the sectional would fit up 3 flights of stairs (4 story town house/my couches were going up there). So of course they did not fit.Will and Joe improvised and were able to lift my sectional, from the ground to the rooftop patio, piece by piece, with a harness to the 4TH FLOOR! Even with all this they completed their job in a very timely manner.Needless to say, extremely please. Joe and Will, Ill be calling when I gotta get this stuff out of here! LOL!!!

C
Review №71

First class company. Highly recommend using them. On the admin side, Shannon was very sharp, thorough, and personable. Could not ask for more. And the movers – Joe and Joe – were very professional, respectful and worked carefully and quickly.I have used other companies to move our family before. I won’t call anyone else after this.

KA
Review №72

Very quick to come out and do estimate and schedule move. Quote was accurate without unexpected charges or overages. Crew was professional, friendly, worked hard without any breakages or missing items. I would highly recommend this company.

Wa
Review №73

The service was amazing. We were supposed to move from one apartment to another. The new apartment messed up our lease and we had to find another apartment on the fly. The team was so helpful to stay with us while we found our new place. They were so helpful and kind throughout the process. The two Joes were amazing people. I couldn’t think of two nicer and hardworking people. You guys saved a very difficult day.

Pa
Review №74

I used Road Haugs for moving and storage. Everyone I dealt with was very professional and very responsive to my questions and needs from start to finish. I also appreciated that they had a third-party vendor available to handle my washer/dryer and television deeds. Most places I spoke with did not have that. I enjoyed working with everyone I spoke with on the phone and met with at my home and would use them again. Thank you for doing a great job.

Ja
Review №75

Very pleased! They called to let us know their planned ETA. In a COVID world, they wore masks! (Other recent vendors have not!!!) They know their stuff (looked at the room and knew right where we wanted the piano to go!). They were pleasant but no-nonsense.

Tr
Review №76

The team was a pleasure to work with. Very courteous and took good care of our items.

Ti
Review №77

Best moving company I’ve used and I’ve moved around 20 times in the past 25 years Shannon was unbelievable stayed in touch gave updates move team showed up early got everything loaded and unloaded without any issues great team recommend using them

An
Review №78

Very professional, knowledgeable, and responsive. Road Haugs operate in excellence both in the office and on the road. Thank you for a great experience.

ja
Review №79

Road Haugs is by far the best moving company! Joe and his guys will take great care of you and your belongings! I highly recommend them! From start to finish they were great! And Shannon was always available to answer any questions or concerns I had.

De
Review №80

We moved on April 1. This crew was excellent! I can certainly see why the Piano stores highly recommend them. Tom and his crew really know the moving business very well. They are so professional and customer service oriented. What a fantastic job they did for us. Many thanks.Deborah and Robert Allen

T.
Review №81

Road Haugs provided excellent customer service! The office manager was friendly, responsive, and patient with all my questions about the moving process. The movers were friendly, punctual, and very careful with my items. They ensured all my furniture and belongings were handled with great care.

Da
Review №82

The Road Haugs crew (Bruce, Jeff & Matt) were running late, the driver called out. Bruce jumped in from the office, they arrived as communicated and, the best way to describe it was...they cared!! They packed, packaged and created cardboard walk walks in the two houses. The treated the furniture like we were royalty. Hard workers and they never lallygagged! Would recommend and use again!

Am
Review №83

I recently hired them to move and deliver an upright piano. This place was recommended by our piano instructor. Right from the time I contacted them, the whole process was so easy. Well coordinated and no surprises on prices. We were given a 2 hr window and got a call 30 min ahead to let us know they were on their way. They wrapped the piano, used blankets, secured it on the truck and delivered it with no damages. Will definitely do business again. Thank you Road haugs.

Ma
Review №84

They guys were absolutely amazing! Very nice and considerate of my home. They were able to move a baby grand piano upstairs! No damage at all to my house or the piano. Maybe some damage to their backs though. I was very impressed. Highly recommend this company!

Mi
Review №85

Extremely helpful office manager. No nonsense contract. Punctual; to the minute. Workers were courteous, had great personalities, hard working and helpful. Moving was a breeze with this crew.

Ja
Review №86

Very friendly staff and took care of all of our stuff. The estimate was very good as well.

Ju
Review №87

The guys did a great job moving my piano and other household goods to and from the garage when I had the hardwood floors refinished. They were professionals. I would highly recommend Road Haugs!

Ji
Review №88

Great movers, they did everything right including being on time, professional, right on budget and careful with our possessions. They moved my entire home into a storage unit and took the time to insure everything packed correctly and that boxes we requested at front of unit were there for our use, Thank you Road Haugs!!

da
Review №89

This is the team you need to hire for your next move!!!Hired Road Haugs to help me move my daughter out of state. They were professional, punctual, and top notch in their work, from beginning to the end. Ask for Chris and Elijah ....you will be glad you did!Thanks to them all items were wrapped carefully and delivered without a scratch!!

Wi
Review №90

We are completely satisfied with Road Haugs. We needed to move thinking we would need two companies; one for our grand piano and another for our furniture. Well, Road Haugs does it all. Polite, professional, strong. They know their business but will listen, consider, and advise. If they can move and protect your Steinway, they can move all your stuff. I hope not to move again but if I do it will be with Road Haugs.

St
Review №91

Allow me to justify the five stars. First of all, I actually went to their office (which I dont think anyone ever does) to talk about possibly securing their services for a move. I found them amongst other companies on google but they stood out because of the fact that they are a family business and a small business and yes had excellent reviews.I was met by Shannon and Bruce which was a joy. Shannon was extremely professional, helpful and respectful of my time as she provided all of the needed information in a concise manner. Additionally, before I even left her office she had already emailed. Im big on customer service and efficiency so it was a no brainer to go with them.The communication between scheduling the move and move day was seamless. In fact, I was the one who dropped the ball the day before as Bruce persevered to confirm the move. He was relentless in trying to reach me which I am so very grateful for. Keep your phones on the day before people!!!!Chris called when he was fifteen minutes away on move day, showed up as expected with a crew. The entire crew was professional, efficient with their time, helpful etc. I cant say enough about the good care they took of our things. When I say professional, they taught us a thing or two about moving.In fact, my husband and I own a business and were moving in a couple months. Im requesting Chris and the same crew. I dont know if its possible but Im sure going to try. You can trust these folks to take care of your things as if its their own. Well worth the money.

To
Review №92

Guys are very detail oriented. They took time to protect all our furniture with pads and our new home floors and stairs. All three guys were friendly, hard working guys and we would hire again next time. Thanks again for all your help, we truly appreciate it.

An
Review №93

Road Haugs did a great job! We moved an apartment and storage unit into a new house, and they were extremely professional. Great service, quality care, and quick! I would highly recommend them and would use them again!

Au
Review №94

Excellent from beginning to end. Shannon was awesome getting our quote. Bc of covid19 they did a contactless visit for quoting. Guys arrived on time and ready to work. You can tell they like each other and have a great team mentality. They wrapped each piece of furniture like it was a precious gift. Handled everything with care. Definitely would use again.

Ch
Review №95

Typically people reserve reviews for those companies that do them wrong in some way, but Im happy to say that Im writing for the opposite reason. Having moved a lot over the years, up and down the east coast, I can honestly say these guys are the absolute best movers Ive ever worked with, full stop. Friendly, professional and expert-level in every way. There is a reason the piano stores in town recommend these guys. If youre moving, use these guys. Its that simple.

Br
Review №96

Shannon and movers were very professional and nice nice to work with. Will definitely refer friends and family to use this company for their moving needs.

Ti
Review №97

They helped me move a 7 piano and had to assemble beyond normal. Great people - very professional and prompt. Very polite. Pleasure to work with.

Gr
Review №98

Great move! Thomas and crew did an outstanding job, on time, under budget, with a positive and upbeat attitude. And no casualties! They were very patient, even when we changed our minds a couple times about locating some things upstairs/downstairs. Thanks for a job well done.

Fr
Review №99

Great experience, loved their music too !Personable and took great care of my things .

Ti
Review №100

Shannon, Thomas and the crew at Road Haugs are AMAZING! They answered our inquiries faster than anyone else, showed up on time, worked hard, came in under budget, and didnt damage a thing. That is saying a lot since we have a 100 yr old HEAVY piano and wood floors in the new house. They handled everything so well I will be using them again the next time I move. Thanks Road Haugs!

Information
32 Photos
100 Comments
4.9 Rating
  • Address:9711 David Taylor Dr #175, Charlotte, NC 28262, United States
  • Site:https://www.roadhaugs.com/
  • Phone:+1 704-492-5311
Categories
  • Moving company
  • Moving and storage service
  • Piano moving service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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