Warm weather lawn owners beware. To be clear so you do not have to deal with the same frustration as I did, Natural lawn offers a fertilization service. A fertilization service that happens to occasionally spray weed control when it is < 85°F & not raining. So basically unless youre 1st on the route & its a cool dry day you arent likely to get weed control, throughout the summer. The weed control aspect is like chips & salsa at a restaurant it is a courtesy not an actual service that you pay for. The owner I spoke with had good customer service & was nice enough when I called to question the issue & later to cancel my subscription. The lawn is green however I feel that they should be more explicit about what their primary objective & service is (just fertilization) rather than billing themselves as a comprehensive lawn care service. In addition, the company I got to replace them is literally ½ the cost & their revisits are compulsory so it isnt your responsibility to chase them down or keep tabs to ensure they are actually applying weed control.**Update** 09/04 new company that offers FULL lawn care not just fertilization came out & treated lawn early this week & weeds are already getting under control.

These folks are very knowledgeable. They were able to transform my lawn from sad to lush within a few seasons, with non-toxic alternatives! Very responsive and able to postpone, cancel or reschedule as needed by text. Always excellent customer service!

I truly hope this review helps people decide to use another company. the guys who came out were great, but when you question the owners, or office staff, they completely lie, which is shocking to someone like me who takes accountability for my actions. We currently use the lawn service from this company then added mosquito services. We used the natural version of mosquito spraying, which means they come out more often. After the first spray my family was still getting bit, a lot! I called to get someone out to spray again and was told they would get it on the schedule in 5-7 days. Well, in between those 5-7 days we still had mosquitos. I called to cancel services and was told by Christine, Good luck with the mosquitos! Wow. Thanks for the good customer service. My local guy will come out next day.Update: Both the responses from the owner are lies, and for that alone I would HIGHLY NOT recommend NaturaLawn. Im actually shocked they wouldnt call me to figure things out, but continue to outright lie to make me look like it was my fault. They didnt even address my original complaint, and now have made a mountain out of a mole hill. If you are reading this review I have no reason to lie. I will now be canceling the lawn service too. I personally called on Friday June 11th, and called back on Wednesday June 16th to cancel. If you were going to come out Thursday June 17th, thats still 4 business days. I just looked at my phone records, so Im not a liar. We tried your mosquito services because we use your lawn service. But as a customer, I thought waiting 5-7 business days after being bit was kinda a long time. And you didnt say Good luck with the mosquito services (another lie ) you said Good luck with the mosquitos, which I replied, Thanks for the sarcasm. If you have something else youd like to say, please call me directly so we can iron this out, if I was a business owner Id want to understand what I could have done better. My review was based on the sarcasm I received for canceling services; very unprofessional. As is your response. and now Im giving you a one star.

I have been with this company for over 6 yrs. They couldn’t schedule my aeration on the dates that work for me even two months in advance?? Bad customer service!

Quinn did a great job today as always. I also want to thank everyone who has come out recently or answered my question when I have had concerns about certain areas of the lawn, everyone has been super helpful and very responsive!!!

Nate is a nice young man who is genuinely concerned about our yards health and appearance. He always greets me with a smile and is more than pleased to discuss any concerns I might have. His treatments are thorough and our yard looks great!

We have been using Natural Lawn for many years and recommend them to everyone! They are a fantastic company and the only one that we have gotten REAL and lasting results with. Their technicians are knowledgeable and timely. They are reasonably priced. And what is best is that our yard is BEAUTIFUL. Thank you for all you do!

I have been with Natural Lawn for a couple of month and I must say I am truly happy how my grass is coming out. I must say customer service and the staff that comes out to do your lawn is truly amazing. Today I was able to meet Mario and he was so helpful in explaining in detail what he was doing to my grass today. I must say every person that came and service my grass was extremely helpful in explaining what was being done to my grass. I wish I have taking pictures of before and after but I see a difference and it looks absolutely wonderful even my neighbor ask me who is treating my grass. Thank you NautaLawn

Very reliable company and theyve helped our grass look amazing. Quinn Long, our applicator, always provides detailed instructions for regular maintenance we can do to make our lawn as healthy as possible. They make having a nice lawn so easy!

We opt for all natural, non pesticide lawn care. Jared Plummer has been to our home many times and is always on time, efficient and polite. No complaints.

Mario and his team are doing a better job than I expected. I love how our lawn is coming out. Very grateful.

Natural Lawn has been working on my lawn for the past year. They were very candid in the beginning about how long it would take to improve my lawn (2-3 years) and explained the process of adjusting the pH balance. Since theyve started, my yard has significantly less weeds, is thicker and greener, and completely safe for my dog. My tech, Quinn, does a great job and leaves detailed notes about the visit, the progress of the work, and recommendations that I can carry out.

Mario is the technician that comes to treat our lawn and is always very courteous and kind. He listens to our concerns about our lawn and is always honest about the care it needs. We have been customers for about a year and a half and are extremely pleased with the service NaturaLawn provides.

I have used NaturalLawn for only two services thus far and have noticed a significant improvement in the appearance and health of the lawn. The great results as well as the satisfaction of knowing that only natural products are being used is very comforting.As a bonus my service tech, Nate, is very knowledgeable and friendly.

Mario is a regular provider and he always does a great job. I appreciate that he takes care with my gate to keep the dogs safe and I like NaturalLawns auto-billing feature.

We have found Natural Lawn of America to be very informative and responsive when it comes to our lawn care needs. They are always quick to respond if we have any questions, and John always goes the extra mile trying to help us improve the overall health of our lawn. Recently, Jared, one of their technicians, came by to treat our lawn. Not only was he extremely kind and professional, but he agreed come back later since I was in the middle of cleaning up my leaves. I so appreciated his willingness to be flexible and helpful. I would definitely recommend this company.

Ive been using Natural Lawn for over 15 years. THEY ARE THE BEST!! I know very little about my yard. They have educated me and kept my lawn beautiful at a cost that I can afford. Demario came out today and did a great job. Natural Lawn is worth a phone call to get a quote.Judy Papageorge

In the short amount of time that we’ve had them working on our lawn, the company and Quin have impressed us with their communication on when they’re coming out, flexibility to reschedule service dates, and detailed notes on how the lawn is doing.

Quin was so friendly and nice and knowledgeable! It’s people like Quin that make me love this company!

My lawn is truly looking beautiful and healthy. Demario did a great job today, as usual!

Have used Natural Lawn of Charlotte for seven years and have been very happy with the company, the staff and ownership. Our lawn looks great. I cut it myself and trim. They fertilize and aerate it. The key is to follow their directions and water it enough. You have to stay on top of some weeds. I just expanded to mosquito service and noticed the difference

Mario does a great job, is always very friendly and helpful

Mario was polite and explained the service well. They are very detail oriented and try to help in all ways.

Love the service and Nate was helpful and friendly. Hard to believe the yard turned from brown and down to green and clean after just a few treatments.

Nate did a great job of informing me about the visit

Ive used Natural Lawn for years. They do great work and always send great techs to do the work. Today Mario was our technicial and he was very personable and hlepful with my questions. Thanks Mario!

Quinn did a great job as always.

MArio did a great job explaining what the service would be done today. LAwn is looking great.

Quinn is awesome to work with, he always asks if we have any concerns and offers suggestions on how to help our lawn.

Nate came out on a scheduled service also took the time to try to help us find the watermain shut-off because of a slow leak we are having more than we have gotten out of the city of charlotte thanx for the above and beyond service

Tyler continues to provide great service.