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Junk King Charlotte
8425 Old Statesville Rd Unit 4, Charlotte, NC 28269, United States
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Ca
Review №1

The driver was nearly 90 minutes later than the end time I was given. I was given 11-1 pm and he didn’t arrive until 2:30. I traveled 30 minutes to get to the p/u site. And had no recourse but to sit and wait. It was not driver’s fault. He was over scheduled & did best he could. Very professional. The call center staff perhaps need better understanding of proper time allotments.

Ra
Review №2

Very professional and excellent service. They called prior to the appointment and prior to arrival. They also did a great job cleaning up after removing everything I wanted to get rid of. This is my second time using them, and I have already recommended Junk Kings to my friends!

Je
Review №3

Excellent work and great value. Very prompt and courteous! Ive used their services before and they never disappoint.

Ca
Review №4

Ive used this company three times in two different states. The crew is always friendly, professional, and super helpful. Ive never been disappointed with my experiences and recommend them to anyone considering junk removal.

Re
Review №5

Professional, courteous and quick! The two-man team did a great job and I will be calling again. Thank you!

Sh
Review №6

The fellows from Junk King were on time, friendly, and fast. I wish I had called years ago, instead of hanging onto things I don’t use. They have lightened my load, and I have less things to pack for my upcoming move.

Ru
Review №7

The gentlemen that came by to help us out we’re on time, courteous and efficient. They did a great job. I didn’t have to do a thing.

Ju
Review №8

Great experience! The team arrived on time and they were courteous professional and very careful not to damage anything. We were charged the price quoted which was competitive. We highly recommend Junk King if you have things that need to be hauled off!

Ma
Review №9

Fast service, nice crew. Volume slightly over estimated, but since area was an upstairs attic, we are happy with price.

gj
Review №10

So they showed in less than 24 hours after our call. 3 guys in the rain. Gave me a quote on the spot that was totally fair. Took them two loads to the dump.They were friendly. Professional. Quick.Will call them again. No doubt.

Cl
Review №11

The representatives were very communicative, courteous, polite, professional and fast. HIGHLY recommend.

Ro
Review №12

Old Mattress removal. Service was great! 10/10! They were efficient and very prompt

Lu
Review №13

Love them! Always available and always on time! Thank you!

An
Review №14

I received a text from Andre when they where on their way and the pickup was so easy and hassle free. Both gentlemen where so friendly and professional- I highly recommend this company!

Su
Review №15

Crew notified my when they were on the way and quickly hauled away everything from my garage. They did a good job. This was my second time using junk kings, I found them to be reliable both times.

Ma
Review №16

I have used Junk King several times. Excellent customer service. Respectable employees. Always courteous and on time. Appointments available. I highly recommend.

Rh
Review №17

Great company. I have used them 3 times now and will continue to use them for any furniture, junk, or donation removal. The customer service is quick and very kind. The guys that come out for the pickup are always so kind and professional. They are easy and careful while removing furniture so never any dings in walls or the furniture itself.

Je
Review №18

We were delighted to use Junk King. It was easy to schedule, they came on time, and were so pleasant. Calvin and his team mate made it look easy. I would rehire them in a heart beat

Sh
Review №19

These dudes rock. They did a great job and were great with my kids who loved helping them. Very fair pricing. Will definitely use them again.

Ke
Review №20

I was very pleased with their service. They were punctual, polite and worked efficiently. I’ve already booked them to come next week and remove some more junk!

Sa
Review №21

I had been looking around for an environmentally friendly way to dispose of my mattress and was pleased to find this place. I called to ask questions about their mattress disposal process and was told that they recycle as much of the mattress as possible - including memory foam. Within 24 hours I was able to schedule an appointment and have my mattress picked up. Would definitely recommend their services to anyone looking for a quick and painless way to remove an old mattress!

Ch
Review №22

They were on time, professional, and did a great job. Highly recommend them.

Gr
Review №23

On time, courteous and quick. Easy process with a free quote before they started work. I may have been able to get cheaper by shopping around but the simplicity with Junk King outweighed any benefit that effort would have taken. Would recommend and use again if I ever have the need.

Ba
Review №24

They called to ask if they could come earlier and then arrived when they said they would. Very friendly and polite. Removal was done quickly and was just what I needed.

Mi
Review №25

Very kind and polite crew. They took great care moving items from upstairs.A little more than I wanted to spend, but it was totally worth.I give them 5 stars

Ke
Review №26

Guys arrived on time and gave fair estimate. Loaded selected items swiftly, wasting no time. Will definitely use Junk King again if needed. Highly recommend!

He
Review №27

Called when they were supposed, gave me an estimate on cost and took it away. Easy way to get rid of unwanted stuff.

Es
Review №28

The two guys who picked up our stuff were very professional, efficient and personable and did a great job! They were very respectful of our property. This was the third time we have used them and will definitely again. Highly recommend!

L
Review №29

The 3 gentlemen who performed the yard waste removal were total professionals. They very efficiently got everything removed and loaded onto the truck in the rain. When they finished they asked me to inspect the yard and one gentleman offered my his arm so I would not slip on the wet slippery ground.I am very pleased with their work and I will be contacting Junk King in the future as I will be clearing more yard waste in the coming weeks. These young men are a credit to your company.

Je
Review №30

They removed a big, upright, antique piano. I’m not sure if this is typical for them, but the turnaround was unbelievably fast: I called at 9:45 am and the piano was gone by 11:10 am same day. It was as quick and painless as could be. Very efficient. Reasonably priced. I would definitely recommend them and use them again.

Me
Review №31

My appointment was set for 2pm they called and asked could they come early. Which was awesome!!! They were fast and very professional, also affordable. If I ever need furniture removed again I will be booking !!!

Ta
Review №32

Very professional, on time, and good fast work.

Sa
Review №33

Very professional service from start to finish.

Bo
Review №34

Curtis and Tony did an exceptional job removing very heavy furniture from a second floor in addition to being very prompt. Would definitely use again and certainly would recommend to others.

Ru
Review №35

Very courteous and on time! Did exactly what I needed them to!

So
Review №36

I scheduled for the afternoon because I was at work in the morning. The appointment was confirmed for between 2-4pm.The company did notgive me an estimate ofcost although I asked and listwd all that was to be picked up. They said they would tell me at the appointment. I was at work and did not have my phone with me in the morning. They went to my house at 9 am and wokeupmy husband-who was not feelimg weel and did not make the appointmemt and therefore dis not know what to do. Results: they took the trash and charged 300$. Very poor way to cimmunicate. If you cannot get a hold of your client then do not change the appointment at thelast moment and just show up. And charge-without having ever given an estimate first-to the person who called you to hire you!! I do NOT recommemd this company.

RA
Review №37

I used this service in April, and it was a horrid experience! If youre a woman, and youre single, or your man isnt around, wait until you can get a man around when they come, because women get taken advantage of price-wise (especially if youre African-American). I decided to use them to show support for the African-American community, but my family from deep south was right, if you want something done right go to the blah blah blah, but I ignored that advice and decided to pay them my funds.I requested for a sectional to be removed on the second floor of my apartment building. When they came knocking, they had bad attituteds, they barely spoke, and I had to speak to them in order for them to speak back, which was very unprofessional.The only person that was decent was the dark-skinned guy that handles the card transaction with the earphones in his ear, and I think he has short twists/plaits, or dreads, either way, he was the only nice person. The other guys acted as if they didnt want to be there, and they kept stepping out to talk amongst themselves barely talking to me (because Im a woman I guess), and came back in with a sky-rocketed price.One of the men whom barely spoke, went back down stairs, and stood by the truck...I guess to be even more anti-social. Either way, the whole situation was uncomfy.I WISHED theyd quoted me online like other people in these reviews, but they didnt before they came...I couldve declined the service before they came to my house. Because it was last minute, I paid $268.00 for them to remove one two-piece sectional to their truck. I had cash from the ATM to give them a tip, but with that price I just couldnt bring myself to do it, because it was over-expensive, and felt as if I was being taken advantage of, like some of the reviews from previous women on here that I ignored.I couldve gotten ALOT of items, more than just a two-piece sectional moved for that price with a moving company, but I know better next time. Where Im from, men dont take advantage of women like that, and will even go easy, but thats the price I pay for moving from the deep south to the southEAST.Word of advice: just use Two Men and a Truck, or another moving service because you can get alot of items taken care of with that price. I had movers come by a few days earlier, and I couldve asked them to take it, but I wanted to donate it...I tipped my movers very well because they were respectable when they pulled up in my subdivision after moving out of an apartment, unlike the Junk King guys.I wished I knew what I know now.

Jo
Review №38

Staff was professional, friendly and I would definitely recommend this service.

Am
Review №39

On time, fair, and professional! Team removed cardboard boxes/packaging material from a recent move quickly, within 30-40 minutes. Love that everything will be recycled if at all possible.

Ca
Review №40

I contacted Junk Kings via email over the weekend and was able to schedule furniture removal the very next week. The scheduling process was quick and easy. Even when I contacted them via email to provide additional instructions for pick up, I received a response immediately. When the gentlemen arrived they were very friendly and professional. It was raining the day they arrived but they all kept a positive attitude and moved my furniture quickly. They did provide pricing before they moved anything which was great. The price they quoted me to move my furniture was reasonable. I greatly appreciate Junk King from the start of process to the finish. If you are looking for junk removal, they are the way to go. Thank you

Do
Review №41

The guys were on time, very professional and did exactly what needed to be done.

Yv
Review №42

They were quick and professional. Will definitely be using them again !

Zi
Review №43

The service is fast and clean.

Cy
Review №44

Very efficient and timely. Will use again.

Je
Review №45

They got to my home earlier than promised which was nice. The guys were friendly and did a good job removing the items I had requested be taken. I would use them again. Quick and efficient.

Je
Review №46

It was super easy to set up an appointment and have them come to take my stuff away. They evaluated it while packing it up, gave me the estimate and I paid while they loaded the truck. Great professionalism and a service I felt would handle my removed items in a responsible way.

Wa
Review №47

The process for setting up an appointment online was quick and easy and the crew was friendly, polite and in/out on time and quickly

Ne
Review №48

They were quick and took everything I needed moved. Thank you!

Sa
Review №49

The crew that removed my washer and dryer was quick, professional and communicative before arriving. My experience with Junk King was great, and I’ll be sure to use them for future needs!

Sa
Review №50

These guys were awesome! I’ve always had the best luck with Junk King. On a rating between 1-10 I would give them an 11!

Da
Review №51

They are amazing! They were own time and very personable! Please support them!

ca
Review №52

This company was great! Made everything so easy! Curtis was Curteous & professional!

Da
Review №53

I used Junk King to remove a very large and heavy entertainment center. It was very easy to book the appointment on the Internet and get a quote on line.The two workmen arrived on time and were obviously experienced in moving large furniture. They moved the center in 15 minutes and were on their way. The two gentlemen were very polite and personable. I would hire this company again if the need arises and highly recommend their service.The price was exactly the same as the Internet quote.

Mi
Review №54

These guys were great! Carefully removed heavy furniture from upstairs, main floor, patio and garage taking special care not to damage walls or floors. Accurate estimate and reasonably priced. Would definitely use them again.

Jo
Review №55

I was quoted a price after filling out the online information of what I needed removed and I sent pictures of everything. I was quoted a price but when they showed up, they jacked price up by $237 more dollars!! Never again! I do not recommend at all.

Gr
Review №56

The two gentlemen that arrived to remove my junk were actually super early, but called well ahead of time to confirm that was okay. They were extremely polite, actually had a conversation with them.Pricing was extremely fair, less than I expected actually. Very very nice and hassle free. I will absolutely be using them again!

Cl
Review №57

Had an appointment at 4, but came early which was a great thing.....Very professional and did everything that was asked of them!

Ja
Review №58

Fantastic experience from start to finish. Booking an appointment was as easy as sending a text message. The guys that came were awesome and did a great job! Thank you!

Lo
Review №59

I clearly wrote in the description that we had items inside a shed and some stuff outside as well that needed to be taken. They arrived with a truck already have full...meaning everything in the shed was not taken because theyd have to do another trip? I would have preferred if they arrived a little later with an empty truck so we could put everything. The labor was fine they worked quick and efficiently but I dont understand why they didnt come with a clean slate, prepared to take items because now everything left in the shed we have to drop off ourselves.

Ta
Review №60

Ive never used a removal service before. Being in an apartment and on the second floor, its a challenge moving heavier items you no longer need down the stairs. This company is very professional and efficient in removing items. They were quick and respectful of my apartments property when picking up my items. They made it a priority to contact me when they felt they may be running late, given the timeframe originally quoted. Id definitely use them again and will share with others.Thank you!

Su
Review №61

Junk King removed our old dead freezer. They were prompt, very courteous, friendly and efficient. I will be using Junk King for all my removal needs.

Jo
Review №62

Team was quick and professional. Next day turnaround time on my request.

Ro
Review №63

Sean Jr and Carlos (forgive me if I got your name wrong) did a phenomenal job with our clean-out. Even though our job was small, they were very professional, respectful and personable. We will definitely recommend Sean Jr and Carlos to family and friends that looking for a removal company. Keep up the good work.

Je
Review №64

Took time to ensure we pointed out everything to be hauled away. Very courteous. Fair price. Excellent experience.

Ta
Review №65

This is the second time I have used their services!! Another happy customer for the second time! Guys kept me informed of the ETA time and came in got right done to business! I highly recommend:-)

An
Review №66

Best part of moving into my new house were these gentlemen removing all the boxes and giving me my garage back!!They were on time, efficient and friendly.Highly recommended. Man Cave soon come!

Rh
Review №67

I’ve used Junk King several times now and have always been impressed with their prompt and quick service. No job too big or too small and they make sure it’s done right. I recommend them to anyone who asks.

Yo
Review №68

Professional and personable!Highly rec

Je
Review №69

These guys made light work of removing a large treadmill from an upstairs room. They came in, took it apart and removed it within 30 minutes. I couldnt believe it! I was impressed with their efficiency, professionalism and pleasant demeanor. I was charged a very fair price. I definitely recommend Junk King.

An
Review №70

The team called ahead and arrived on time. They were nice and professional. They helped with dismantling a piece of workout equipment and filled their truck efficiently. I was hoping they would fit everything I wanted to dispose of in the truck and was pleasantly surprised that they did. Friendly, hardworking, and reliable. I will definitely contact and go with them again in the future.

Gr
Review №71

The guys were great. I got a call to let me know when to expect them. They gave me a fair price, and got to it immediately. The gentlemen are friendly and work efficiently. I will use Junk King again.Repeat customer. Used for the second time 8/10/20. Fair price, friendly and efficient. In and out fast.

El
Review №72

I can highly recommend this company. Everything was done quickly and efficiently. My expectations were exceeded: the team paid attention to details and had great attitudes.

Br
Review №73

This was a fantastic customer service experience. Everything from my initial phone call with Cassandra to the professional service by Shawn Jr and Curtis was top notch. You can tell they care about the customer experience. I will absolutely use them going forward for all my junk services and recommend them to my family and friends.

Ky
Review №74

Junk King did a great job w/ taking my couch. They were flexible with scheduling and the entire process was super quick, less than 20 minutes. Very pleased with the service

Ch
Review №75

These guys are great. Terendius has an awesome team that worked fast. I left a mess and they handled everything; saved me hours of my own time.

Am
Review №76

I scheduled the appointment online for next day junk pickup. My time was between 10am and noon--I got a call around 9:45 that the guys were on the way. Very prompt, easy to schedule. Ill def use them again!

An
Review №77

The guys who came to take my junk were very kind and professional. I live in an apartment complex and they made sure to double-check that they only took what I placed there so as to charge the correct amount. They were even able to come early and called to make sure that this was OK with my schedule before heading over. If I have a need again, I will use them again in a heartbeat.

Un
Review №78

I have used Junk King three to four times and each and every experience has been wonderful. All the guys are great. I absolutely love Jesse and Robert. An enjoyment to work with them. I am always smiling and laughing with them. They take their job and time serious and do a great job. Great company, no complaints and prices are reasonable with discounts. They took out a vending machine, queen size box spring, huge chair and more. Never a disappointment.

Ka
Review №79

The men came during their timeframe. They were very professional and I was given a great quote. I would definitely use them again.

Ly
Review №80

I cannot put in words how amazing they are! The gentlemen who came were extremely hard workers, very polite and professional. We are downsizing and had quite a bit to get rid of. Junk King was on time, removed everything they could, and had smiles on their faces the entire time. Highly, highly recommend!

A
Review №81

The experience was excellent! Very professional and quick moving. The price was also affordable....Will use again if ever needed.

Ke
Review №82

First of all, I sent in a picture of the couch and was quoted a price of $128.00 including taxes and disposable fees. The two guys came hours earlier than my confirmed time which was an inconvenience for me. They moved my one couch in less than 5 minutes marking up my wall. Then they shocked me by charging me $218.00. This was not the original price I was quoted.To be honest, I thought $128.00 was a bit steep. I have tried to reach a supervisor with no avail. I will never use this companys services again. They are scammers so please be AWARE!

Fr
Review №83

I had a last minute pick up request and everyone was so courteous and helpful. Reasonable pricing as well compared to other places! Took payment over the phone so that I did not have to miss work to wait for the pick up!

Sa
Review №84

Very professional and courteous staff!

ja
Review №85

Quickest, easiest way to get rid of 2 full sized mattresses. I set up an appointment yesterday and today they came and picked them up right on time. I will use this service again and would highly recommend it.

Jo
Review №86

The guys were wonderful and professional. I enjoyed speaking with them while they were loading the truck with my items. They worked very quickly and efficiently. I really appreciate them. Worth the money.

Ja
Review №87

Great experience! The guys were nice and on time! Price wasn’t bad. Would definitely use again!

De
Review №88

Showed up on time, got straight to work, completed the job quickly and professionally.

Ka
Review №89

I’ve used Junk King several times when we had a lot of stuff to get rid of, particularly furniture or other bulky items. They show up on time, load up the stuff and go - a wonderful service!

Tr
Review №90

Junk King made my day! Purging garage and outdoor patio furniture, they were professional, courteous, safe and timely. Would continue to use over and over! Thank you JK!!

To
Review №91

Quick, professional service. Scheduled online this morning and they had an opening for a pickup this afternoon!They kept me in the loop a couple of times to let me know that they we’re even a little ahead of schedule, which was great for me.One of my items was is pretty good shape and they said it would possibly be donated to a family who could use it, so thanks for that.Very good experience, will recommend Junk-King to others. Thanks again!

Sa
Review №92

This was my first experience using Junk King to take an old bedroom set away to make room for new furniture. I wanted to use a company that would be able to repurpose, donate and recycle as much of the furniture as possible - all of which they do. I scheduled online 5 days prior, was able to select a 2-hr time window that worked for me and they called me as promised within 20 minutes of arrival. I was impressed with how prompt, professional and respectful they were of my time and home, making sure to remove the items carefully around tight corners and being mindful of my floor and walls. I would definitely recommend them to anyone and plan to use them again as the entire process was seamless, affordable and pleasant!!!!

Na
Review №93

Really appreciate Shawn and his coworker coming out to pick up my heavy Sony flat panel TV, the old school one that is about 200 lbs! Didnt take them no time at all to get it out of my garage. Now my window was 4 to 6 PM and I got a text around 6:10 stating they were on their way. That was the only poor customer service issue.We have had that TV for 19 years and it still worked but was replaced by a much lighter flat screen.Thanks for helping me clean out my garage Junk King. This is the second time I have used you and I have been satisfied.

Ti
Review №94

They were a little pricey but got the job done quick and were professional

Yo
Review №95

They arrived within the time window and took several items. They were professional. Do make sure you ask for the price before they start. I got a higher price when done but he did give a fair reduction as a result. It always feels good to get rid of old junk. I would recommend them

Ba
Review №96

Crew members were polite, efficient, and professional. Would definitely recommend to anyone who needs this type of service!

NY
Review №97

Junk King Associates arrived to my House to do an estimate and they were able to take my Junk On the spot! They were friendly, Pleasant and Strong. I appreciate your Service. Thanks Junk King!

ma
Review №98

They texted me to tell me their arrival time. Then they looked at my junk, including a heavy old tv, and gave me a fair price. My stuff was removed and I’m thrilled! Highest recommendation!

De
Review №99

Do not look any further! Junk King Charlotte is an excellent company to haul your items away. The price is affordable and reasonable. Also, the crew was quick , courteous, and professional. This is definitely a company my husband I will use again.Thank you todays crew! Awesome job!!

Ki
Review №100

Easy to schedule via text. Schedule with Next day service. Courteous to ask if they could arrive ahead of schedule. Arrived as they stated they would. This is my second time using to clear out garage stuff.

Information
29 Photos
100 Comments
4.9 Rating
  • Address:8425 Old Statesville Rd Unit 4, Charlotte, NC 28269, United States
  • Site:https://www.junk-king.com/locations/charlotte?utm_source=gmb&utm_medium=local&utm_campaign=yext
  • Phone:+1 704-469-4815
Categories
  • Garbage collection service
  • Junkyard
  • Recycling center
Working hours
  • Monday:7:30am–10pm
  • Tuesday:7:30am–10pm
  • Wednesday:7:30am–9:30pm
  • Thursday:9am–8pm
  • Friday:7:30am–10pm
  • Saturday:7:30am–10pm
  • Sunday:7:30am–10pm
Service options
  • Online estimates:Yes
  • On-site services:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
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