I highly recommend Jake and Carolina Water Damage Restoration of Charlotte. We had a washing machine overflow on the second floor of our home. Jake came to our house and performed the demo and mold remediation himself very quickly. He is extremely responsive, professional, fair priced, and respectful. He was invaluable in helping us navigate the insurance claims process and subcontractors for repairing the extensive damage to our home. At one point, we thought our cat had escaped, and Jake insisted on helping us look for him. Great guy. I hope we do not have any water damage in the future, but if we do, Jake will be our first call without a doubt.

I cannot recommend this company enough! If you have any water damage issues, Jake from Carolina Water Damage and Restoration is the only person you need to call. Jake was at my house within 30 minutes of my first call. I had a leak in our 2nd floor laundry room that soaked through the ceiling, walls, and flooring on the 1st floor. Jake was quick to assess all of the damage and provided extensive photos/documentation for insurance. He even worked directly with the insurance company to make sure all the necessary repairs were covered.For the cleanup and restoration work, Jake was careful to protect all my belongings and he made sure I could live and work from home with as little interruption as possible. He organized every step of the project and was always responsive to calls and texts. He went above and beyond to get the project across the finish line, and I am incredibly thankful for all the work Jake and his team did on the house.

Recently a malfunctioning ice maker in the vacant residence above mine caused quite a flood in my condominium. I have been a registered architect for over 35 years. During this time I have acquired extensive theoretical and practical knowledge about the properties of construction materials and how water impacts them. Upon the advice of some industry contacts my first call was to Carolina Water Damage Restoration. After a very thorough interview I found they had the right answers and I was confident in hiring them.By the first night Carolina Water Damage Restoration of Charlotte had peeled back my soaked carpet, padding, and ruined laminate floors, opened up the flooded walls and ceilings, protected my expensive appliances, had installed a massive bank of fans and dehumidifiers, and had contacted my insurance adjuster. CWDR acted quickly and properly and not a single additional piece of my unit was lost beyond that which was damaged in the initial flood.Additionally, Carolina Water Damage Restoration had created an extensive photographic record of the damage and moisture meter readings in my home. This proved to be invaluable when my insurer grossly undervalued the scope of work and the cost to do it. The owner, Mr. Saliani was patient, professional, and had indisputable support for his pricing. Ultimately my claim was paid in full based on the evidence and the encyclopedia of documentation CWDR provided.CWDR kept me informed all along the way with photos, texts, and phone calls. The company works nights, weekends, and whenever your emergency happens. I have no personal or professional connection to this company and did not receive any discount or other consideration from them. I only hope to save others from what could have been a very big and long lasting headache had I gone with the wrong company. From my experience and in my professional opinion Carolina Water Damage Restoration works quickly, works professionally, and will have your back if the going gets tough with your insurance company. I highly recommend them for flood recovery services.Sincerely,Walter M. Yarosh, AIA

Jake was very professional. We received excellent work from him and his subcontractors at a very reasonable price. They were prompt and knowledgeable. I would definitely recommend his company.

CWDR did a phenomenal job on my parents house after we had late night plumbing issue that resulted in water damage through 3/4 of the house and the mitigation required drying out several rooms, flooring repair and carpet restoration. Jake works fast, efficiently and documented every step of his work which made it super easy to provide the information our insurance and warranty company needed to cover the cost. The house is a new construction and the builders have their own list of approved vendors, we were so impressed with Jakes work that recommended that they include CWDR in their list for future work. We couldnt be more pleased with how nicely everything was restored back to new. He made sure that despite all the work that needed to be done, that we still were able to function normally, which was a huge blessing given that everyone is staying home and quarantining these days.

I had the misfortune of a cable company disrupting my house water supply which resulted in a water hammer and later a water leak. I called several plumbers looking for emergency service as water leaked through an interior wall. The best offer was several days away. One recommended Jake and Carolina Water Damage. I called and had two people at my home within an hour. The leak was stopped nearly immediately and the cause identified within 20 minutes. By the end of the day, I had an estimate, damaged drywall removed, heavy duty blowers and dehumidifiers in place and a plan for remediation. Jake and his crew were first class. Hard working, knowledgeable, accommodating and quick. His subcontractors for painting, carpeting and carpentry were very good and I have engaged several since for other home projects. What started as a disaster turned into a great professional relationship and a source for qualified, helpful people when I have needed additional help. But, it all started with a rapid response when I needed it most. I recommend them without hesitation and they would be my first choice if I am in need again.

Jake and his team did a great job. They restored my interior from water damage, including mold removal. Fair pricing, professional, and ensured I was satisfied with everything.

Jake and his team showed up within a few hours of a leak...the first plumber left....Jake stayed with us and helped to find the problem and then gave us excellent and resonable repair costs! The peace of mind was incredible! Jake was responsive always answered a call or text...even on the weekends. If you need water damage restoration...Jake with Carolina Water Damage Restoration here in Charlotte is your go to!

Jake, the owner, showed up at our house an hour after some flooding occurred. He diagnosed and handled the issue very clearly, and within 48 hours all our floors and drywall were completely dry. He’s very personable and professional, and he does his work at a very good value. I hope I never have to talk to him again, but if life happens then I’m absolutely calling Carolina Water Damage Restoration.

Four weeks ago we had a serious water overflow in our house. This event flooded bathroom, two bedrooms, corridor, laundry room and kitchen area. The damage was extensive. From webpage I randomly picked a company and called Carolina water Damage company and I am glad that I did . Jake, from Carolina water company responded and arrived at our place within half an hour and quickly installed equipments for mitigation. After mitigation was done in couple of days, repair work that included bathroom vanity, carpets, flooring , base boards and painting etc was carefully estimated and then carried out quietly and completed proficiently. Jake also kept our insurance company in the loop throughout . Jake is very efficient, polite and friendly Individual and I would strongly recommend him for water damage mitigation and repair work.