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JS Automotive
892 Old Claremont Rd, Charlestown, NH 03603, United States
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Tr
Review β„–1

Very friendly and hard working staff gets the job done in a timely fashion and makes it convenient. they gave me a loaner car were most garages didnt have one so no work lost. Thanks for a motor job well done 😁

Pa
Review β„–2

I had recently (about 4 weeks +/-) had a brake job done on my work truck at a local garage in Bellows Falls. About 1500 miles into the brake job I lost the brakes. Seems the brake lines were in pretty bad shape unbeknownst to me as the garage never told me. I called them to get the truck in and I was told I might be able to look at it in about 2 weeks. Seriously? My wife found JS and called them. This is going to sound like its fiction but its not. Sara got my truck in THAT DAY because she cared enough that, not only was it an emergency but, that I needed to fulfill my work obligations (self employed) as I explained my schedule was full that entire week. I was asked to bring my truck in that day, I was handed the keys to a loaner vehicle and I was on my way. They went through the whole truck, provided in detail what needs to be done, what can wait and gave me a schedule for the work. Several days of updates via phone calls and emails (I never had to call them once) and they completed the truck on a Friday around 6:30 pm. I wont go into the work list but I will tell you it was extensive, complicated and all done w/o issue. The truck has been driving like a dream since. 4 wheel brake job, all new brake lines and a whole lot more. The price was more than fair. The work was done right and Sara and Jeff were all about service. I made all my commitments for work and none of my clients knew as much as a hic-cup took place. I pride myself on my service to my customers....I think they got me beat.

Ka
Review β„–3

I had the best personal service. My truck needed extensive work. And my daughters car also needed a new gas line as the people who sold me the car replaced it with a rubber hose...they took in both vehicles on short notice . Kept me informed of every thing along the way...I was expecting a long list to make my truck happy again. Pricing was fair. And while my truck was in the shop they gave me as loaner...I was going out of town for work...and their attitude was no worries. I had left my makeup bag in the truck and Sara went to the shop after hours to get it out for me. My buisness trip went without a hitch and my vehicles are happy again!!!!! Super great personal service...five stars all the way!!!! Wish it could be more stars!

Jo
Review β„–4

They have worked on my cars exclusively with positive results. Its a shame the Walpole location closed. I will continue to use them even with the longer trip needed to use them. J&S is my go to shop for maintenance and repairs.

Ha
Review β„–5

JS Automotive is SO awesome! They have helped me with my 2016 GMC Sierra Duramax many times and I will always bring my truck back to them. Tom and Sara and the rest of the gang are terrific. Professional, smart and ready to please! Cant say enough good about them!

Ga
Review β„–6

First time in many years that I felt comfortable with a repair service. Cant say enough good things about JS!

Do
Review β„–7

Everyone is always so friendly. They treat you like family. Warm welcomes. Comfortable environment. They go out of their way for their customers. Highly recommend them for any vehicle issue big or small.

Na
Review β„–8

This oasis had the best service I’ve received from any business in a long time! They were very knowledgeable, friendly and quick. Just what you’re looking for when you have unexpected car trouble. It doesn’t hurt that the place is spotless.

Ce
Review β„–9

Paranoid owner. I had an appointment and was turned away. I was suffering a mental crisis and she didnt even stop to try and double check if I really was supposed to be there before turning me away

Ta
Review β„–10

It was good they did everything I asked very appreciative of it

Ni
Review β„–11

My car battery was dead in my driveway. I’m new to area and had no luck finding shop open on Saturday and between hectic work schedule and obvious transportation problem, could not figure out how to fix this. I called this shop. Enter Sarah. She swooped in and coordinated guys came to my house, jumped car back to life, drove it back to shop for battery, inspection and other maintenance work. They kept me posted every step of the way and the following day I got home from work, there’s my car in the driveway as promised. Unbelievable! THATS customer service! I’m a customer for life! Thanks!

A
Review β„–12

This is the premier service center for newport new Hampshire. best customer service and very skilled staff. the best experience at an independent repair shop ever

Do
Review β„–13

I have a Winnebago Travato RV... built on the RAM ProMaster van chassis. I was having trouble finding anyone that work on it... at 9,500 pounds and 9 feet 6 inches high, even the area RAM dealers cant get it on their lifts. JSA was highly recommended by another Travato owner. As everyone else has said... Sara is fantastic to deal with, they did a great job, and were very reasonably priced. I will likely bring our other vehicles here now. Super service!

Co
Review β„–14

Big-city professional results, with friendly small-town customer service. These guys are wonderful.

K
Review β„–15

Sara was a pleasure - very friendly and communicative. They fixed my car and came in way under the number they initially wuoted me, which was reasonable to begin with. Could not recommend higher.

Ti
Review β„–16

JS Automotive is great! They’ve fixed our work truck a few times and most recently I had them detail my Tacoma after a water leak had it smelling like a gym bag. I could not believe how clean my truck was when I picked it up! The smell was completely gone and never came back and the interior was cleaner than when I bought it.They’re honest, trustworthy and knowledgeable. What more can you ask for?

Br
Review β„–17

Awesome service

Ma
Review β„–18

Excellent service. Very friendly management and staff.

Ch
Review β„–19

Just recently purchased a car and needed it inspected, but also needed the tint measured. Got reccomended to J S Automotive. My experience was great... Sarah and the rest of the staff were very friendly and upbeat! They got my inspection done and also the tint removed for me as to pass inspection. Took less than half the day and they even lended me a car to use while they got the work done! They even rinsed down my car and vacuumed it out for me! Im more than pleased and will definitely be a return customer! Highly recommend!

Ra
Review β„–20

They did a great detailing on my Corvette roadster without having to make an advance appointment. Definitely going back to this shop with an enthusiastic staff.. So this year I came back for a detail on a BMW X5.This is my second service experience with JS Automotive. Last year, I had them do an interior and exterior detail on a 2015 Corvette convertible. I was pleased with the end result, so this year I had them do a 2013 BMW X5 that had just returned from a vacation trip. I was able to drop the car off the afternoon before, and pick it up the following afternoon at 4 pm. The car came out great, it looks and smells like new. I will schedule the Corvette again soon, and while it is in there, have them change the brake pads to some new ones that have less brake dust. Staff is super friendly at JS Automotive and care about their work.

Jo
Review β„–21

I am so relieved to have found a local, professional and thorough auto service center. No more hour long rides back to the dealer for me!

Li
Review β„–22

Just had my cars ceramic refresh done and couldn’t be happier it was like getting a brand new car it looked so good and the service and staff was amazing! Best place I’ve ever been to when getting a car serviced or worked on very friendly place Thanks again😊😊😊😊😊

St
Review β„–23

Reliable, honest, great mechanics, and they give you a loaner car if your cars going to be in the shop.

Ka
Review β„–24

I recently had the interior of my car detailed at J&S and was extremely happy with how it came out. I am a busy mom of two little kids and my car is used HARD, I was doubtful the months of caked on chocolate, mud, juice spills and whatever else would be removable, BUT I got my car back looking like it was brand new again!! Thank you Joel and crew!!

S.
Review β„–25

Always do the job right and timely. They also wash your car when they are done too! Very professional. And now they have upgraded loaner cars.

Je
Review β„–26

Matt and Joel both treat there customers and employees as if they were there own family. They care about there repair work as well as the person behind the wheel. As a family bussiness ourself they are always quick to make sure they get any of my five fleet vehicles as well as our own personal vehicles repaired and back on the road in a very efficient aswell as professional manner. They take on more then just mechanical repair on my trucks and always get it done. Anywhere from oil changes to serious repairs i highly recommend JS Automotive.FromBest Septic Service

Am
Review β„–27

JS Auto is very thorough with their care of your vehicle. Always accommodating of your schedule and honest with the repair needs. A special bonus is a clean car when you receive it back!

Mi
Review β„–28

Clean up to date shop nice professional staff I allways feel comfortable leaving my vehicle with them.. and to boot it gets washed every time. Will continue to go to J/S highly recommend.

2p
Review β„–29

Excellent experience, very professional. Door to door customer service. Clear explanations of work needed and work done. I definitely would recommend this auto repair shop. A rare find.

Ma
Review β„–30

Wow, wow, wow ......absolutely the best detail job I have β€œever” had. Jeff did a phenomenal job on my 2015 Toyota 4Runner. And I smoke (I know yuck) and just drove across Country with my dog and it rained 4-5 days. You can imagine the disgusting shape my interior was in. I picked up the car at 5:00 and, honest to God, it looks better than when I bought it brand new!!! Thanks so much you guys !!! See you next week for the other 2 cars. This came out so awesome I am having two other cars done as Birthday gifts while they are away on vacation !!! And Justice (their dog) is the icing on the cake. The most gentlest greeter ever !!!

Sa
Review β„–31

Great Customer service and honest knowledgeable staff. Provided me with own personal truck to take my girls to school while my vehicle was being serviced.

Ju
Review β„–32

Matt and his crew provided excellent customer service!!! Very happy with their work and professionalism!!! Kudos J&S!!!A very satisfied customer!!!

Je
Review β„–33

Super friendly staff. Clean shop and waiting area. You can tell they take pride in their appearance and that shows in their work too.

Tr
Review β„–34

Love this place. Saves me a trip to the dealership. Knowledgeable staff and great customer service. Clean comfortable waiting area with a/c and Wi-Fi.

Pa
Review β„–35

Always fab! Reliable! Efficient! Friendly! Courteous! Professional!

Ja
Review β„–36

Awesome work on my Custom Harley Davidson baffles. Thanks for the quick turn around time.

ol
Review β„–37

They went out of there way to help me on a vehicle that dont even fit in there garage but were nice enough to help out at a very reasonable cost will definitely recommend also very pleasant.thanks Ollie

No
Review β„–38

Superior service. It is clear that these guys really care.

Br
Review β„–39

What a great place to do business, they will take care of you.

Sp
Review β„–40

Grate guys here! Highly recommend them!

sc
Review β„–41

These guys were a great help. When I needed it.

00
Review β„–42

Five stars across the board.

sc
Review β„–43

Nice people quality work.

Jo
Review β„–44

Great shop, great team, and extremely knowledgeable.

Ma
Review β„–45

Great service. Professional emoloyess.

Bo
Review β„–46

Very helpful

Ja
Review β„–47

Great service

Information
100 Photos
47 Comments
4.9 Rating
  • Address:892 Old Claremont Rd, Charlestown, NH 03603, United States
  • Site:https://www.jsautonh.com/
  • Phone:+1 603-826-4622
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car detailing service
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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