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Advanced Termite and Pest Control
1524 Ashley River Rd, Charleston, SC 29407, United States
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La
Review №1

Thomas our technician is always timely and very pleasant and communicative when he comes. Any time I call the office to have them come out in between services for any reason, they almost always come the next day, free of charge. Would recommend to anyone!

Le
Review №2

Only received an inspection but very satisfied with knowledge, professionalism and recommendations. Had a bond with another termite “air quote” company 😕 and after spending a couple of thousand of dollars for a “treatment bond” we still have active termites in our home. Advanced came out an assessed the current situation and offered viable solutions to get the job done. Please make sure the termite company that you choose is reputable and that they use competitive industry chemical. All termite companies are NOT created equal....but I will recommend Advance any day!

Th
Review №3

Setting up for my Termite Inspection was easy! I appreciate Katie working with me to schedule my appointment as quickly as she could. She kept me informed every step of the way, including sending me the reminder.Tom, the inspector, came and did a thorough inspection including the attics and all exterior walls. He then explained the procedure for the Sentricon installation and how it is checked. He also told me that Advanced would treat the section of termites i currently have in one corner of my house.I highly recommend Advanced Termite and Pest control to anyone needing their services.

Me
Review №4

Excellent customer service. The technician Bradley was very friendly and knowledgeable. He showed me how the termite bait system works. He answered all my questions. I highly recommend this business.

Pa
Review №5

I wouldnt call anyone but Advanced! They made the process so easy and they communicated every step of the way including a follow up call if I had questions. Very customer friendly! Only Advanced in any home I ever own.

Mi
Review №6

Thomas the inspector from Advanced Termite and pest was great. He gave a good inspection under the house and explained the service plainly. He took the proper steps to prevent the termites from doing less damage now and installed the Sentricon bait stations to kill the entire colony. Will come back in thirty days to reinspect. Great service.

Jo
Review №7

Always on time as arranged by phone the day before service was delivered complete in a timely manner technician was knowledgeable of pest and pest control. He was able to answer questions I had satisfactorily he was friendly and respectful of property

Ma
Review №8

On time, very polite and friendly. Did the job professionally and in a timely Manor. Im very pleased with the service and well use them again and will recommend them to others.

Al
Review №9

The staff is absolutely over the top amazing. I specifically had a chance to work with Bryce and more recently, Thomas. Each and every time they went above and beyond by calling ahead, working around my schedule, bringing a trash can up on trash day, or notifying us of a package on my porch. It really is the little things when it comes to picking a business you work closely with and in and around your home. I’m very thankful for Advanced Termite & Pest Control!

Sh
Review №10

This company is first rate! We had a sentricon termite system installed at the house we just moved to and we also had used their services at our previous residence. Thomas was the installation technician and I can’t say enough nice things about him. He has the heart of a teacher— explained everything in detail. Professional and friendly. Highly recommend!

Ti
Review №11

Service was great. Showed up on time and explained everything he had done. Would recommend.

Je
Review №12

I found both the serviceman and office to be thoughtful, courteous and friendly. I just purchased a home and went with the previous owners service, I had questions in which all were answered. I am completely satisfied and am happy to be having them as my professional service.

Mi
Review №13

Advanced Termite has been our pest service for several properties for many many years. Their Staff is always professional, courteous and reliable. They notify of upcoming services, follow up with detailed reports and if needed, recommedations on any mitigation necessary. Their prices are competative and they offer a variety of services to meet our needs. Highly recommend Advanced Termite and Pest Control!

Da
Review №14

Advanced is such a pleasure to work with. I gave up on another local company that was professionally incompetent and even worse at customer service. From Advanced office staff to Bryce, the tech that performed the services, they were all exceptional. Bryce installed the termite bait system and did an initial pest control treatment in one visit.......while the whole time patiently answering all my questions. After all was completed, Advanced contacted me to make sure I was satisfied with their work. I was not just satisfied, I was thrilled. If you need termite or pest control services in the Charleston area, use Advanced.

Ki
Review №15

We have been using Advance for several years for termite protection, so when we needed help with a critter problem, they were our first choice. From scheduling the assessment to investing in the rodent exclusion contract, the process was easy. I cannot say enough about how impressed I was with Thomas. First, he was on time which is always a plus! Next, he was courteous, knowledgeable, patient, easy to talk to and thorough. Access to the perimeter of our house was sealed off to prevent entry which included replacing old foundation screens of my 65 year old house. Because of his hard work ,we believe we have solved our problem.No one likes having a critter problem, but if you do, call Advance. I would not choose anyone else.

Ma
Review №16

Appear to have done a great job. Was surprised at how much time the representative spent on the exterior of the house. Seemed very thorough.

Co
Review №17

We LOVE Advanced! Their staff is wonderful, they always respond very quickly and they are great with communication! We highly recommend Advanced Termite and Pest Control!

Me
Review №18

Have used them for a few years. Very professional and knowledgeable. Highly recommend

Ti
Review №19

We have enjoyed Advance Termite and Pest control through years of service both pest and termite control. We are in the middle of the woods with no issues. Some of our neighbors acres away have had problems we had by word of mouth promoted Advance pest control. Continue the great work and give Wayne a well deserved 👏 for all you do. The Rooks

Ch
Review №20

Tom did an excellent job. He was here longer cleaning spider webs setting pest traps by garage doors. Overall we were very impressed.

JC
Review №21

Thomas was very thorough! Very kind and patient that I followed him around asking all kinds of questions. Great company! Would use them again!

Er
Review №22

I would highly recommend Advanced Termite and Pest Control. Bryce our technician was highly knowledgeable and took time to discuss what was happening out our house. We discussed a plan to treat our issue, and he assured us if we had any continued sightings of the roaches to call him, and he would come back. We have been extremely happy with their service.

Le
Review №23

Thomas was professional and courteous. He did a thorough rodent inspection and provided information about their services. He did not pressure me into signing a contract which I appreciated. We already have a termite prevention contract with them.

Ma
Review №24

The customer service at advanced termite and pest control is phenomenal. A property I have needed to be sprayed and they were there to help. Everyone I spoke to was very nice and friendly from start to finish. The guys that came out were punctual and professional. I highly recommend advanced termite and pest control.

Di
Review №25

I highly recommend Advanced Termite and Pest Control. This past fall I had an infestation problem at my home. The owner of the company personally came out to perform the pest control service. After speaking with him I can attest he is very knowledgeable about pest control and very passionate about taking care of his customers and providing excellent service. Happy to report no more bugs at my place. Thank you for your professional service..

Ea
Review №26

Thomas arrived precisely on time and conducted his inspection in a very professional manner. I could not have been happier or more pleased, such that I later signed a contract for initial implementation of the Sentricon Termite System and annual services thereafter.

St
Review №27

Thomas is such a friendly and efficient rep. This company goes above and beyond! Grateful to have found them.

Th
Review №28

We have used Advanced for pest and termite services since moving to Charleston. They are always professional and communicate well when they are coming to serve our home. When we had a particularly tough pest issue they came back multiple times, at no additional charge, to ensure it was taken care of. When we moved to a new home, despite there being an existing termite bond, we were happy to have them take over from the other company.

Sc
Review №29

Excellent service, friendly folks and the price is right. I recommend Advanced!

JE
Review №30

The first clue that this company is not reputable should have been that they offer a Service Only contract and dont stand behind that service. The service that was provided was installing bait stations into my yard that could be bought at my local hardware store. For this I was charged $50 a month. This company came out and inspected my home for termites and every time I was given a good report. In the last inspection they missed termite activity. Once I discovered the termite activity, I called the company and they at first were only willing to send someone out the next day. I had to force them to send someone out right away. I requested that the owner call me because they had not held up their end of the contract. It took three days! After going around in circles explaining to the owner that their service person missed the termites and they did not treat the termites correctly. It was very apparent that he didnt want to take any responsibility for his workers. STAY AWAY and go to a company that is willing to stand behind their service and products.

Da
Review №31

I had termites that had been there for a long time. I have a brick house, so I thought. I had no clue until my hardwood floors 3/4 oak. Started cracking. I even have a large dehumidifier under the house and did an encapsulation. All the while termites were the problem.I called this company and they were here in a couple days. Baiting and spraying. There were so many the next 2 follow up visits showed termite activity and he repeated the process. And finally they were gone. They were very fair on price, I was happy with it and that’s unusual. Great, honest, Thorough company. I wish all businesses operated as this one does.

Ja
Review №32

As always everything is done very professionally, courteously and respectfully.

Ro
Review №33

We returned home after the summer to some critters in the attic. These guys quickly took care of them and were always communicating via email and text along the way. (Also, wore masks because of covid, which was appreciated).

Be
Review №34

I have used advanced termite and pest control since moving here 5 years ago. Previous owner had no service at all so bugs were a problem. Advance got it under control and now on a quarterly inspection spray. Always come when arranged and work with you if timing has to be changed. My guy that comes here is a friendly, knowledgeable, professional. Would definitely recommend advance plus their prices are very reasonable, got some much higher quotes when I first started checking 5 yr ago.

Mi
Review №35

We have used Advanced Termite for several residential properties since 2015. They are great: excellent service, courteous, responsive and knowledgeable staff as well as great value for the services provided. I highly recommend Advanced Termite and Pest Control Service!

Je
Review №36

Having a brick house, termites were not something that had EVER crossed my worried mind. That is until two months ago. It was then I experienced the shock of my life! I found out I had termites in my substructure AND had to get them treated! I have recently, like many Americans, been laid off due to COVID. With times so economically hard, and all the other pandemic related stressors, to say I was overwhelmed would be an understatement! I didn’t even no where to begin. I started by calling two other pest control companies. The employees, in both cases were short with me and acted bothered. My anxiety with the situation grew. I literally was a mess! Finally a friend recommended Advanced Termite and Pest Control. Skeptical, I decided it couldn’t hurt to try. Without sounding overly dramatic, Advanced has saved my life! They were friendly and knowledgeable from the start, which was great. But the best part to me, was the way they had no problem answering any questions I had. They didn’t act bothered or rushed. The service providers were also very respectfully of COVID safety procedures. They wore masks at all times and took the utmost precautions to protect my family and prevent the spread of the virus.Advanced termite and Pest Control also has worked with me financially to make the impact of this unexpected event work with all the other needs of my family and I. I cannot say enough good about Advanced termite and Pest control! If I ever have any pest control issues, I wouldn’t trust anyone else !!

Tr
Review №37

We have had Advanced for a couple of years, after switching from a National chain.I’m so glad we switched over, and wish we had done it sooner.Their employees are super nice and professional. They take their time and really check our property on their regular inspections.Before they come to the house, we receive an email with the technician’s name and photo so we know who will be in property.Love Advanced!

Am
Review №38

We have both our pest and termite control with Advanced Termite. Services are always thorough and employees are professional. Advanced Termites central office is responsive and kind. Would highly recommend!

Le
Review №39

Kevin was great, very polite and did a great job treating our home. He made sure he wasnt intruding while I was working from home, but very engaging to talk to when I would come down and strike up a conversation. Obviously the treatment is #1 priority, but cant go wrong with a nice person doing the work as well! Customer service is rare these days

Ch
Review №40

Great quality, very professional and always good in communication! Thank you very much!

S
Review №41

I have used Advanced for several years on a quarterly basis and they do a great job servicing our property. They are easy to reach and pleasant to deal with and always get a prompt call back or text. Katie and Vincent handled an emergency that we had yesterday and went our of their way to take care of it for us. Good people, excellent service. Thank you Katie & Vincent!! Sam

Li
Review №42

Wayne did a super job as usual! We always are happy to see him because we know he does a great job! Thanks

Ro
Review №43

Thomas was the technician and he is extremely knowledgeable and professional. Understands customer service!

Ba
Review №44

Always let you know when they will be there . Take care of any problems you have. Reasonably priced ,and always friendly.

Le
Review №45

Ive used Advanced since I bought my house 2.5 years ago. Kate, who always answers the phone, is knowledgeable, friendly, extremely competent, and efficient. My service is stellar, they always show up on time and their service quality is excellent. I know my house is in good hands with their termite system and pest control. I would definitely recommend them to anyone I know.

Me
Review №46

Kevin is the best. He is friendly, thorough and so professional and respectful. He finds challenges that we have overlooked and for that we are grateful! FIVE STARS! Thanks Kevin!

Jo
Review №47

Wayne is a great guy. Always shows up when he is scheduled. Does a fantastic job. I’ve used him for over 10 years without a single issue. Always great service

Sc
Review №48

Advanced is the best in Charleston and weve tried a few. Even referred them to my parents and they are so thrilled with the service. Bryce is the man and Rocco our dog loves when he comes by. He gets exceptionally excited when he sees the truck pull up. Give them a try, we love local and we love these guys.

fi
Review №49

Advanced was there in a hurry when we needed them. I highly recommend. They managed a pretty complicated situation in a timely manner.

al
Review №50

Tim is SUPER friendly and very mindful of my home. He wears a mask on his face and on his feet! They are quick, thorough and notify you when they will arrive to get the job done.

Te
Review №51

We have been with Advanced for 3+ years. They are very reliable. I get a reminder call a few days before our service time, and if we are not having issues I am not obligated to schedule; no strict contract. They show up on time, dressed professionally, provide the service scheduled and always ask if there are any specific problems they can help with. Priced competitively, Im staying with the company I know I can count on.

Jo
Review №52

The customer service is the best in the industry. The staff- from the front office to the technicians; extremely professional and they value your time. They truly care about ensuring the job is done right! You will not be disappointed choosing these guys!Highly Recommend.

Da
Review №53

Top notch customer service- Advanced Termite actually picked up the phone so i could speak with a live person and had an appointment scheduled in minutes. A pleasure to do business with them and look forward to years of service from them.

Ra
Review №54

Excellent experience. Thorough and very professional.

Ci
Review №55

We have used Advanced Termite and Pest Control for all of our pest and vermin issue. Bryce is very knowledgeable and Katie is a pleasure to work with.

Al
Review №56

I haven’t used advanced yet, just had the assessment yesterday. It was a pleasure meeting Jason and listening to his knowledge.The quote was reasonable in comparison to other companies and I will likely choose them when I am ready to get started.

Go
Review №57

They have been to my home twice. Once to get rid of some bugs which really worked. Because of the timely response on the bugs, we had them quote for termite coverage... We received the report and made the switch from Terminix. Friendly people, great service, the price was right and a lot more termite traps were installed. Feel very comfortable with the company and their staff.

Na
Review №58

Both representatives from Advanced were very personable and professional. I received service in a very timely manner whereas a national pest control provider would not return my calls. I am thrilled to support a local business!

Pa
Review №59

I have used many pest control folks over the years but this company rocks. Reasonable prices and professional. I recommend.The best termite business ever.

T/
Review №60

Great service and easy to understand feedback on termite bait site activity. Always on time. Will did an amazing job on educating me on pest and termite characteristics.As well as how their termite control system works. I now know more about the subterranean termite than ever. He definitely knows his bugs. Would use Advanced Termite and Pest Control again in the future.

Je
Review №61

I found out that they team at Advanced uses the Sentricon System for termite prevention and control. This is the best way to do the job of preventing damage from termites hands down. It is the most environmentally friendly method and is the most scientifically proven method. They also do great with pest and mosquito control too. Their office and field staff are excellent people to get to know. I highly recommend Advanced Termite and Pest Control.

jo
Review №62

This company and the people who run it,work it, etc.are fabulous! Called to give a new card number, and she was so nice and professional. Great to have dependable and trustworthy people keeping my house in tip top shape. Thanks!

fr
Review №63

Kevin Hunt came today to put up exclusion screening for our crawl space. I cant say enough about his professionalism and work ethic. Advanced came in on time and on budget, and I would recommend them to anyone needing a great job at a fair price.

Po
Review №64

As always, Wayne arrived at our condo precisely as scheduled. He was courteous, professional and thorough while performing our CL100 in our condo, in order to get us ready for sale.I highly recommend Advanced for all termite issues. I will certainly miss their services!

De
Review №65

We are very happy with our service from Advanced. They have taken care of our pest control for two years with no issues. Brice is very efficient and always friendly and courteous. The office staff is especially helpful. We highly recommend this locally owned business.

Ch
Review №66

Ive been doing business with Mark for about 5 or 6 years now, hes a stand up local business owner. Advanced Pest has been servicing my home for the past two years. Kate in the office has always been exceptional to communicate with, along with Bryce the particular technician that comes to provide maintenance. Thank you for the high quality service!

Je
Review №67

Wayne is my technician and he is awesome, very courteous, respectful and a true professional. He has been doing my termite inspections/treatments for almost 15 years. When Advance made him part of their team, I moved my business there as well. Wayne and the entire Advanced Termite & Pest Control team provide excellent service with 100% satisfaction. Great company would highly recommend if your looking for termite and or pest control.

Ra
Review №68

Bryce has helped us across the board with creepy crawling things and flying things. Always on time, always polite. Job well done

Pe
Review №69

Would like to know (morning/afternoon) when the service rep will arrive.

Li
Review №70

Tim is the best. So polite, professional and does a great job. We have worked with him for many years!! Just the best!

Da
Review №71

Always professional and on time. Answers any and all questions you may have, although the system is explained so well at the beginning you know just about everything about what they are going to do already. Bottom line: they show up on time, do a through job, let you know if anything is wrong, and leave without any mess and a goodbye.

Ph
Review №72

Amazing customer service! We had an emergency but situation on isle of palms and they were out within a few hours of us calling! Would definitely recommend this company to anyone.

Sh
Review №73

The office staff is very helpful and courteous, and the technicians are always early/on time, professional and respectful. Ive had a wonderful experience with this company and will recommend them to anyone looking for pest services. Their prices/plans are very reasonable.

H
Review №74

We are out on Seabrook and get our fair share of pests! We previously used a competitor company who would often not show up as scheduled. Even worse they were unapologetic. My husband and I have had nothing but positive experiences with Bryce and this company since we started using them a couple of years ago. Bryce is professional, knowledgeable and thorough!

Th
Review №75

Advance has been servicing our office for over 5 years. They have quality products, knowledgeable staff and great service. We always recommend them.The staff at The Cleaning Authority

Do
Review №76

Advanced Termite not only offers shady contracts, they also provide poor service. I STRONGLY advise you to pick a legitimate company that can afford to compensate you for repairs if/and when something goes wrong. We ended up having ground termites come up through our chimney and we were ignored several times by the owner (Mark) when asking for a phone call. They do the bare minimum to protect your property and then fight you when something goes wrong. Their service is the equivalent of going to Lowes and getting some termite spray and bait stations for a fraction of the price. Dont take my word for it. Do some research on their competitors and you will immediately see the difference. They missed termites in our inspection and they noted that their spray can cancel out their bait stations. What? Why would you use spray that renders your bait stations useless? On top of that, their bait stations are low quality commercial grade and you are basically paying for a service that provides little to no protection. This company cant afford to compensate for their mistakes and they provide sloppy service at best.Update: Advanced was called back out to spray and check that the termites were gone. I opened up several holes in the sheetrock for the service man to inspect. His response was: I dont need to look, if you didnt see anything, it is ok

ke
Review №77

Great customer service. Wonderful technician and products good for environment. Very happy with Advanced termite.

I
Review №78

Effective and responsive! I bought a home on James Island in January 2019 and they have been listening carefully to my observations, devising strategies to address seasonal issues. Very good at preventative treatment. And yes, they also remove spider webs. Can only recommend!

Ly
Review №79

Had emerald issue with tiny black bugs that we probably brought in when we bought some flour. They got into everything! Company treated entire condo and has returned about every 2-3 months to follow up. Great guy assigned to our case. Friendly, knowledgeable , always on time.

An
Review №80

Tim has be treating my houses for over 10 years and is professional and does good quality work. I would reccomend them to any of my clients. Thanks again.

Pe
Review №81

Our designated bug killer, Kevin is wonderful. He is friendly, efficient, always on time, and does a very good job. The office staff are also friendly, responsive, and efficient in their jobs.We also use their Termite control system and that inspector was very efficient.Wed recommend this company to anyone.

Jo
Review №82

Great job and reliable.

Ma
Review №83

Very professional , on time and willing to answer questions . We are new to Charleston and it bugs.

Br
Review №84

Swarming termites hit Charleston one night and I woke up to them all throughout the house and outside (most were dead, thankfully). Even though Advanced was getting blasted with calls from families all throughout the lowcountry experiencing the same thing, they had Tim over at my house the very next morning (an hour before the window I might add, so very promptly). Quick and easy. Tim was very professional. Got a quote within minutes and he even completed completed a standard pest control spray that I didnt request up front. Cant beat that service.

Ra
Review №85

Wayne has been handling my pest control for almost a decade. When he moved to Advanced, I was happy to change companies to continue using his services. He is friendly, on time and extremely knowledgeable! I was also impressed with the improvements that came along with his switch and am very pleased with professionalism of Advanced Pest Control. Do not hesitate to use them and definitely ask for Wayne!

Ro
Review №86

My on-site technician, Wayne, does an outstanding, 5 star job. He is always thorough, professional, and reliable. Plus, the office staff, especially Katie, is always spot-on! I have recommended Advanced Termite and Pest Control to my friends and neighbors.

Ti
Review №87

Super nice folks, attentive, informative. Highly recommend them. Tim was great and so was everyone in customer service.

Li
Review №88

We absolutely love Advanced Termite and Pest Control because they are extremely friendly, always professional, and they have excellent pricing. We wouldnt trust anyone else to take care of our pest control needs!

Ch
Review №89

Love the technology and effectiveness of their service. it is seamless and very easy on my schedule. the techs are very professional, tiddy, and go out of their way to remove wasp nests, spider webs, and other creepy bugs highly recomend

Ra
Review №90

Advanced came highly recommended to me and I see why. The entire experience was great. The staff was professional and friendly and they did solid, quality service.

am
Review №91

Excellent customer service! Very professional!

Li
Review №92

Always address any concern we have quickly and in a professional manner. They’re great!

As
Review №93

I was referred to Advance by a family member and am very pleased with their service! They were very communicative with scheduling and billing, Wayne was informative and friendly when he came out for my termite bond inspection, and they got me set up in no time!

Iv
Review №94

Contact with evey employee from the field tech to those answering calls were nothing short of complete professionalism and beyond informative; an all around absolute pleasure to deal with. Highly recommend!

Me
Review №95

Advanced has my termite bond, pest control and mosquito contracts. Their office is so easy to work with. Their technicians are very knowledgeable. Since I hired Advanced, I have not had any issues to report. I highly recommend Advanced for all of your pest control needs!

wi
Review №96

Professional and responsive highlight this company. Also consider that the pricing for their service is fair and a good value.

Cl
Review №97

In the midst of quarantine, I had the pleasure of virtually meeting Advanceds owner Mark M. this morning. I always say the speed of the leader determines the speed of the team. Mark is clearly a quality leader, and I have no doubt this has led to a quality service from a quality team. You should definitely consider Advanceds services and solutions.

Ke
Review №98

Wayne is the best pass control guy ever he has taken care of my house for years ! Love him !!

Ka
Review №99

We have been a customer of Advanced Termite for 5 years. They are very professional and responsive. I would recommend them to anyone who is serious about pest and termite control for their home.

Wi
Review №100

Advanced and Timely notifications of termite inspections. Professional at all times.

Information
38 Photos
100 Comments
4.9 Rating
  • Address:1524 Ashley River Rd, Charleston, SC 29407, United States
  • Site:https://www.charleston-pest-control.com/
  • Phone:+1 843-795-6767
Categories
  • Pest control service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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