Im making payments.There charging me more than my deductible? Could this be insurance fraud??

Worst people and company you will ever deal with. If you ever get the chance to screw them over, let karma shine. Terrible business and horrible customer service.

Ive never dealt with anyone rude here. However, they are a collection agency. After a certain point in collection efforts, I would think its their job to be rude. They have always set a reasonable payment arrangement with me when needed and theyve been understanding when I couldnt meet the arrangement a few times.Ive found the website is down once and a while for payments, but I just call and make it over the phone. Donna is a sweetheart and always ready to help. The only thing I wish they could do, is take a lower amount for a settlement in full. If they still did that, Id give them 5 stars.

Offered to pay a collection but they still refuse to delete. I wasnt even aware this was on my credit so I called in and the lady was rude. Unprofessional and not helpful. You would think someone wanting to correct the issue and trying to pay a bill, they would be a little more accommodating and helpful.

I think the website is terrible to use to make payments through. I make monthly payments on my bill and they still make calls trying to collect despite paying reasonable payments. I havent had to deal with anyone who has been rude so thats why they get 2 stars.

Horrible customer service, the staff is very rude. While trying to pay a bill, I was hung up on, transferred to lines that were never picked up, and when you did talk to someone they mumbled words making it impossible to communicate with them.

POOR SERIVCE! RUDE PEOPLE.

Does this website ever work?

Terrible