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Carolina Climate Control LLC
1912 Belgrade Ave, Charleston, SC 29407, United States
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Ja
Review №1

Repairman was personable and polite as well as professional. He was knowledgeable and made sure to check all aspects of the unit after it was up and running again to make sure the unit was operating correctly before he left.

Ka
Review №2

Carolina Climate Control has saved me now not once but twice in the last two weeks (two unrelated August AC emergencies, unfortunately -- such luck!) Ryan and Skip to the rescue! They were prompt (even on a Saturday morning!), knowledgable, gave me great advice and had me up and running in no time. As a relatively new homeowner, Im quickly learning AC repairs can be pricey, but I trust I am getting the best value and quality service with this company. I highly recommend the guys at Carolina Climate Control.

Al
Review №3

Super happy with Carolina Climate Control! Our AC was not working and at first had a well known AC repair company come out. He told me that we needed to preform a very costly repair of $3500. We decided to get a second opinion since it was a major cost repair. I called Carolina Climate Control to see what they said and the tech took his time and let me know it was just a very clogged line. I appreciate a company that does not try and take advantage of their customers. I will definitely use them if need be in the future!

Se
Review №4

AC went out during the hottest time of the year. They came out to our house same day and AC was fixed the very next day. Travis was great to work with and Brad and Robby did a great job. They even cleaned up after themselves, which is impressive compared to other companies in the area.

Br
Review №5

Very quick and responsive! He was on time and fixed our issue in less than an hour! Very nice and professional. Would definitely use again!

Da
Review №6

Needed a minor HVAC repair for an upcoming home sale, it was handled quickly and fairly. Will continue to use Carolina Comfort Control in our new home as well.

ma
Review №7

Fast and professional service for installation of a new heat pump and air handler. Travis, who gave me the original quote, came to check on the installation. Roland and his team installed new units and redesign of ductwork that Travis recommended efficiently. Would recommend.

Ke
Review №8

Travis was on time and extremely helpful. He explained everything from what was wrong and then laid out a game plan to get the issue resolved. Really made it a simple and pleasant experience. I definitely recommend Carolina Climate Control.

AM
Review №9

I was very pleased with Carolina Climate control. Ryan was conscientious, professional and thorough. He took the time to explain everything he did and also the maintenance program. He could come back to do my HVAC maintenance anytime.

tr
Review №10

I used Carolina Climate Control for a install recently, the service from beginning to end was awesome!! Very easy to work with, responsive and great work. Brad and Michael came to my home to install our new unit and let me tell you, they were AWESOME!!!! From the time they arrived to the time they left, it was a great experience !! I would highly recommend this company for any of your AC needs and have Brad do your install!

Ka
Review №11

We were scheduled to go out of town on a Friday and of course the AC died Thursday afternoon. Carolina Climate Control sent a tech first thing Friday morning so that we could leave as soon as possible. Turned out to be a bad coil in our less than one year old Trane system. (So Trane does NOT get 5 stars) We were going to be gone a week and also had dogs in the house. We were assured the part would be ordered and the system repaired while we were gone. I was totally put at ease about having them do the work while we were gone. Our son took the dogs and the AC repaired a day ahead of schedule in order to get the dogs home as soon as possible. We came back the next week to happy dogs in an air conditioned house! Very good customer service.

N
Review №12

Ryan Drew did a fantastic job on my AC! He explained everything he was going to do and took the time to show me the damage to the capacitor. The unit has never run so quiet! I highly recommend Carolina Climate Control and Ryan Drew!

Bi
Review №13

Damper motor died and our tech, Ryan, diagnosed over the phone and was upfront and honest. Great communication and quick work. Would use again.

Ro
Review №14

Great experience! Gary was very knowledgeable & professional. He immediately diagnosed the issue & gave us the best solution for our situation. Will definitely recommend this company in the future.

Fe
Review №15

We received excellent service from Carolina climate control we especially appreciate the technician sharing a bit of information about himself prior to meeting him ., The job was done efficiently and in a timely manner, very professional thank you and We plan to recommend your company to others.

My
Review №16

This company had reasonable pricing for both install and new units. Everyone at Carolina Climate Control who I interacted with was professional and prompt! I was really happy with the technician who quoted me(Grey) as well as the installers(Ryan and Rob). I will be recommending this company to family and friends.

Co
Review №17

Awesome job. Very professional, great attention to detail including before/after photos. Good explanation of services and price points vs annual service contracts.

Je
Review №18

Andrew was great! Professional, knowledgeable, and quick. He answered all our questions and made sure we understood how our system was working and what it needed in order to perform to its capability. We will definitely use Carolina Climate Control for any future needs and recommend it to everyone.

Na
Review №19

Ryan was a very pleasant young mangot my AC back to working and I do appreciate him as well as the boss coming out to the house and making it happen making it cool for an old lady like me again thank you very much

Ki
Review №20

Joe and Alex did a great job! They were on time and their work was excellent.

En
Review №21

Carolina Climate Control has been great to work with. They are punctual on their schedules and are willing to work together to solve problems. I would recommend them because in SC, we will have AC issues!

Du
Review №22

Couldnt be happier with the level of professionalism and efficiency from Carolina Climate Control for a recent emergency AC repair/replacement. They truly are top notch and care about their clients.

Ja
Review №23

Showed up on time.Very professional.Diagnosed problem and fixed the problem all in 1 visit.Price seemed to be fair and I was very happy will the service overall.Will be my go-to HVAC company for all future work

Je
Review №24

We very much enjoyed and felt very comfortable with Marshall during our consultation today, he was very patient with all our questions and explained things so that we could clearly comprehend all of our options; not pushy at all, which made us feel even more at ease. #1 on our short list at this time. Updates will follow.Update: We decided to go with Carolina Climate Control because of Marshall, (The Owner). We got the feeling that he was honest, reliable and he would deliver the best value for our money; the other reps from 3 different highly rated HVAC companies did not instill us with this same confidence. So today we had the Trane XL 15c packaged unit installed by what are surely this companys two best installers. Mark, (Lead & Unmatched Technician) and Will, (Second-to-None Technician). These guys are great, and they let me observe them throughout the whole process, ( because Im a nerd like that). Watching these guys work together you can tell that they love what they do, take the utmost pride in their attention to detail, and truly enjoy working with each other. It was truly refreshing to see! So if you are in need of a new HVAC system you owe it to yourself to give these guys a spot on your call list. I believe you WILL NOT be disappointed!

Ch
Review №25

Got an estimate from Drew, who really walked my wife and I through the process and was very knowledgeable about any of our questions and concerns. Ryan and Joe installed our unit and they were very respectful and went above and beyond during the install. I would certainly recommend them to anyone needing any work done or an install.

Ka
Review №26

A technician came and figured out what was wrong in a timely manner (less than 24 hours after I called). He provided a temporary fix. Overall, was a little aggressive about being the best type of tradesman equipped to handle the problem, which was electrical. At one point suggested putting a hole in the wall through my closet and the exterior of my building to run a wire down to the HVAC, and didnt seem to understand my concern about all of the wildlife on the marsh entering my unit via said hole. Gave me a lot of push back when I suggested calling an electrician to see what they could do. Was surprised to hear that there is a crawl space where electrical can be accessed which makes me wonder how he thinks electrical maintenance is done in this building.

Mi
Review №27

From the initial service call with Gary through the installation team of Brad and Mike, Carolina Climate Control treated us with respect and professionalism. They answered every question and did a quality job.

Ry
Review №28

Had a faulty thermostat that knocked out our a/c and called Carolina climate to get us up and running again. Joe A came out the same afternoon and was able to sort out the short and get our house cooling in no time. Thanks!

Br
Review №29

If all the subcontractors involved with my home renovation project were as good as Carolina Climate Control, the process would have been a much easier and much less stressful one. From my first contact with the company, everyone I dealt with was great and helped to facilitate the work to be done. Tyler, the field representative was responsive, punctual, knowledgeable as well as informative. He helped me work through logistical issues with creative thinking that the other companies I interviewed did not bring to the table. The installers Stephen and Jeff were also both always punctual and did thorough, quality work from start to finish. CCC provided both quality and value and I cant recommend the company any more highly.

Zu
Review №30

Carolina Climate Control is a complete rip off and I would not recommend them to anyone who doesnt want to be gauged! On a blistering hot morning July 29, 2021, I called them because my newer Trane HVAC that they installed about 3 yrs ago was not cooling. I was told I would have to pay an after hours diagnostic fee of $150.00 in order for them to make a house call that day. The technician arrived at approximately 4:25 pm and within a few minutes he diagnosed the problem. Youd think 4:25 pm would be considered normal working hours and I wouldnt be charged as such! I was quoted $580 labor and of course the part was under warranty and therefore free from the manufacturer. Before they would proceed , I had to pay half of the labor and, of course, the $150. Six days later, the unit was repaired in approximately 40 minutes and that includes 14 minutes for the technician to unscrew the drum the motor was housed in! I called a different local Trane certified company which quoted me a labor charge of only $280!! To make a long story short, approximately one hour worth of labor for a rather easy repair was $730!! I do not recommend this company as they obviously do a great job gauging their customers!!

De
Review №31

I have been getting estimates for a new HVAC system and duct work. The gentleman, Grey, was super professional and polite and explained everything so I could understand. Im sure I will be using them for my HVAC needs.

St
Review №32

Avoid - Wildly overpriced ripoff! We have a hvac unit that is leaking refrigerant and trying to get replaced, but finding an in-stock unit has been more challenging than expected. So in the meantime we’ve been having the refrigerant occasionally refilled to make it thru this summer heat. The first time we had it refilled by a different company and were charged $250. The second time we called Carolina climate control and were billed $990 - for the exact same amount of refrigerant! I get that some places charge more, but for 4x more???We own a condo in wild dunes and the HOA only allows us to use 4 HVAC companies. Rest assured I will let the HOA and all my neighbors know that this company price gouges customers and should be avoided at all cost.

Ra
Review №33

Customer felt comfortable with tech in home, pleased with response time, pleased with the expertise and honesty of the tech, and pleased with all the communication. We will definitely use this company again for all of our HVAC needs!

Ni
Review №34

Two stars, cannot recommend this company to others after my experience---The gist:- We had a service contract on two 7-year-old heat pumps (Lennox) that were slowly dying; service tech (Gary, great guy) recommended to either repair one evap coil ($2,500) or consider new, better Trane units- I met with the salesperson (Will) the same day (Wed.) and decided on two 2.5-ton 15.25 SEER units (same tonnage as previous units) with added 4 filters at the air handlers ($900; Will explained they filter better, provide better flow, and dont require changing as often) and a new zoning system for upstairs ($1,600; old one was cheap and didnt look like it would last much longer) for a total of $17,028- The install was rushed on Friday, with the install crew even saying, we get paid by the job, so we will try to be done by 1; they left at 3pm, but neither the broken system (upstairs) nor the downstairs unit was cooling well, and all four of the returns were making a loud noise because the grilles were vibrating from the airflow.- I went in the attic and noticed that both air handlers were leaking cold air/sucking attic air, and the zoning system wasnt set up properly- After several texts/emails, Will (salesperson) recommended I get a service tech out Monday, which I did. Gary (same tech that saw my old system) was appalled at how poorly everything was installed and contacted his boss, etc. to get things fixed quickly- After a total of seven visits (including the install day; one time they didnt fix everything, another time they had the wrong parts, etc.), the system is working (I think)- Incidentally, the $79 fee for Gary to come out when my original system broke wouldve been put toward the repair cost, but when you buy $17k system they dont include it (which doesnt seem right)- Stephen, the person in charge of the installers came out several times and seemed exasperated by the work being done, but overall was quite helpful.- Total cost: $17,107 (and if I hadnt kept going into the attic to check things myself it wouldnt have been running well from the start)- Total time to get everything right (not to mention having to take time off work to meet them): 12 days

Mi
Review №35

Drew was very knowledgeable and helpful during the sales process. He wasnt pushy and helped guide us through the process to make the best decision for our purchase. Stephen and Jeff were very professional on the install. The install went smooth and they really impressed me with their thoroughness yet efficient install. They were on time and worked extremely hard to install the new unit. They also cleaned up and made it appear that they hadnt even stepped foot in the house! I will continue to use CCC as long as Im in Charleston. The system is running great. Thanks again

Ta
Review №36

Best HVAC company I have ever dealt with. Easy to schedule, professional, excellent service and very tech savvy with their alerts and follow up. Highly recommend!

Jo
Review №37

My A/C went out on a 93 degree day. I called the HVAC contractor that I’ve been using regularly for the past several years. They could not respond until Monday - 6 days later! I called Carolina Climate Control around 12:30pm and spoke with Melissa. I was not a previous client. Melissa was very understanding and professional. She gave me an appointment for the next day in the afternoon. Three hours later Melissa called saying they had had a cancellation and they were on their way. By 4:40pm my A/C was up and running. The technician Verlin was pleasant and professional. I will be using Carolina Climate Control for my future HVAC maintenance and repairs.

De
Review №38

A refreshingly wonderful experience from the phone enquiry, to the quick response getting someone out here, to the honest and professional service Gary provided at a reasonable price.

Da
Review №39

Nice people. I am needing a full AC replacement and this was the inspection and I will be getting quote soon.

MA
Review №40

Got a reasonable price by a very professional person was recommended by a family member

An
Review №41

Marshall and his crew were extremely helpful in diagnosing and repairing my unit. No pushy sales pitches... simply gave a diagnosis and repaired. QUICKLY! If I could give them an extra star I would. Highly recommend.

Ti
Review №42

Technician was thorough, polite, and even during a routine maintenance check, found that my heating system was running off of it’s heat strips instead of the heat pump. Due to my thermostat being wired/programmed incorrectly. That explains my $400 electric bill last month! Just because of that issue being resolved, this maintenance bill will pay for itself!! A+++++++ service. Will use again!

Ka
Review №43

Carolina Climate Control is hands down the BEST heating & air company in the area. Not only are they competitively priced, with service and installation, but their level of skill and workmanship is unmatched, as well. Additionally, their customer service is outstanding. Going above and beyond from the smallest repairs, to the largest installations. Now a days, most people call companies out based on their reviews. After having done an immense amount of research, I found that Carolina Climate Control is one of the only companies in the Charleston Tri-County area, that has been able to maintain an overall 5 Star Google Rating, while having as high of volume of reviews as they do. This speaks volumes when it comes to a companies reputation, which they have most definitely lived up to, and some. Do yourself a favor and give them a call today!

Ma
Review №44

Great people! Fixed my AC in under 30 minutes!

Pe
Review №45

I received an estimate for a new system and the technician (Travis) was extremely polite, professional and knowledgeable. I will be receiving a second quote tomorrow but am.alreadybheaviky leaning towards CCC due to todays service.

Da
Review №46

Gary was the tech that diagnosed the problem and had the unit back cooling our finished room in no time. One of the most knowledgeable and nicest techs I’ve had the pleasure meeting. Major asset to Carolina Climate Control.

Mi
Review №47

Our Carolina Comfort Control technician, Drew, called on the morning of our scheduled appointment to see if it would be alright if he could come by earlier than the scheduled appointment since he was in the area. This was great because it allowed me to have our appointment taken care of in the morning rather than in the middle of the day so I could plan my day off from work much better. Our appointment , which only took 15 minutes, was to assess the age and condition of our AC unit in order to be considered for winning a new, free Trane AC unit. Even though my experience with Carolina Comfort Control was not that of actual service or installation, if their services and customer care is anything reflective of our technician’s promptness, courtesy, politeness and professionalism, then I would highly recommend this company to care for our homes’s AC and heating needs.

Do
Review №48

Will was Great! Very friendly and knowledgeable. Prices very reasonable. Also a shout out to Catie and Denise in the office they were great as well! Sure glad I found them.

Je
Review №49

Gary was extremely professional and even came early. He was personable and very tidy. Gary was sure to explain everything about our unit and what we might need in the future. We are extremely happy with the service. Thanks!

Ni
Review №50

Verlin was great showed up on time, and all of the front end people making the appointments were very responsive.Thank you will use again!

Br
Review №51

We had some serious design flaws from the original builder installation of our HVAC system. They were able to make adjustments when 2 other companies could not. Very happy with the result.

Le
Review №52

CCC replaced my condo A/C system 7/20; timely, neat, good value. Had a minor component fail later, replaced quickly under warranty. Also had an inaccessible (original) Freon lineset fail. Required a complex alternate routing that was effected in a day. Have met 4-5 Technicians and 3 office staff; they are all very professional (knowledgeable, timely and cooperative). I have extensive custom HVAC experience (now retired) and have not experienced a finer residential HVAC contractor in all my career.

Sc
Review №53

We are grateful for the quick response and the professional expertise David our technician gave us.CCC is our go-to HVAC pro here in Mt. Pleasant.We have a service maintenance agreement with CCC and they deliver the value, care and most of all expert experience. Thank you for taking good care of us CCC.

Br
Review №54

They are great, very happy with my ac installation

Th
Review №55

Tech was neat, observed Covid restrictions and solved all problems plus two issues I didn’t know I had. Recommend 100%5 stars!

Er
Review №56

They are very professional and responsive. They were able to get us on their schedule promptly and followed through on time for the appointment. Drew was very knowledgeable and able to help us with a solution to our problem.

Re
Review №57

Fast response! Professional!

Ma
Review №58

On time, professional, knowledgeable! Unfortunately the unit is beyond repair cost wise however I have an appointment on Monday to schedule a new installation. Looking forward to working with Carolina Climate Control.Update: Loving our new unit! Sales and install crew was awesome. Also received notice warranty was filed plus we got our rebate paperwork. They have the customer in mind. Highly recommended!

Go
Review №59

With a home warranty, after no less than 5 visits from 3 different techs, several hours and $50 dollars each time, the company quoted a repair, that one of the techs assured me would not fix it, also telling me it would cost me $800. Ended up cancelling the whole home warranty for a full refund.Carolina Climate Control called me within minutes of submitting a request, scheduled for the next day, Corey was even a bit early and was done in about 30 minutes. Waived the diagnosis fee and charged me just to service the unit, everything is working fine after about and year and a half.

BT
Review №60

Awesome Team! Thanks to Drew, Tommy, and the rest of the crew. Drew provided good information to make informed decisions. Tommy and his crew were very professional, efficient, and the quality of work is excellent.

Ke
Review №61

We could not be happier with our new AC unit!! The crew was very responsive, professional, arrived early, and very quick to fit us in. Hopefully we will not need ac services anytime soon, but we would definitely use them again! Outstanding service!Just wanted to add that Mark and Will were fantastic as installers, they were efficient, friendly and every educating during the whole process. From the estimate by Grey, to Denise to Mark and Will, the experience was very much 5 star service.

Da
Review №62

Top shelf, no shade tree mechanics here.Straight to the problem. Problem solved

Al
Review №63

Carolina Climate Control is a fantastic company. I consulted with them this fall to replace both my HVAC units, which were 19 years old. I worked specifically with Grey who was a fantastic representative for the company. He spent considerable time working with me to decide the best units and most efficient units for my budget. I was able to call, text, and email Grey at any time as we worked out the details of my contract with them. Their workmanship was superb and handled stringent Covid-19 policies with ease. My electricity bills have plummeted from $180 to less than $60. It was a great decision to work with them and highly recommend you do the same.

Ca
Review №64

Last year they installed a new HVAC system for me. After getting quotes from multiple places they had the best rates by far. They installed the new system quickly and it saved me the maximum amount they quoted on my electric bill. So we are saving $100 a month with this new unit! They called me a year later to come do maintenance on it as well. I plan on using this company for all my maintenance work! They’ve been wonderful

Da
Review №65

The technician that come to my residence did an outstanding job understanding the complexity of installing a dehumidifier for complete home are comfort and to protect my home form hi humidity periodically. This review is provided after the first appointment, actual results will be provided once performance is completed.Great first impression...

Co
Review №66

They were polite, prompt, professional, great experience!!

Je
Review №67

Excellent service. They helped us with the work on our addition. Carolina Climate Control provided prompt, quality, and reliable service. We will definitely use them for all of our future projects.

Co
Review №68

Great experience! super knowledgeable technician, David Bennett who took the time to answer all of my questions and was very thorough with his work.

Ri
Review №69

Great company, great job! Drew Gay was the specialist who promptly came to our house and lead us thru the options for two new air conditioning units. Very professional and clearly explained all options, and then gave a recommendation based on our desires. He was then able to get us an installation appointment for two days later. This was important as our existing units were broken and temperature outside was in the 90s.A/C units were installed by Joe, Mark, and Dan. They were real pros!I cannot say enough about Carolina Climate Control. Clearly the best in the business.

H.
Review №70

My AC malfunctioned over the weekend. Carolina Climate Control was immediately available to respond to my emergency call. Vergel was highly professional and knowledgeable as he repaired my AC. He kept his promise to arrive at the appointed time despite the deluge of weekend and after hours service calls. My AC was repaired quickly and Im grateful they were available over the weekend unlike the company I regularly used. Im switching as a result of this positive experience.

Ni
Review №71

We moved from N. Idaho where I had no experience with A/C or heat pumps. My heart skipped a beat when I saw that the temp in the house in the morning was well below the therm. setting though the unit was running. I knew I had to call for service and was anxious that my ignorance would be exploited. I extensively explored the Google reviews (some of which seem suspicious) and called CCC at 8 a.m. Skip Jackson was able to come out promptly at 3:30 and was friendly and professional, and as he explored the unit, exuded competence (he has 20 years experience). The problem turned out to be the ancient wall breaker controlling the auxiliary heat which I will replace today. He educated me about my system (which had no problems - imaginary or otherwise) and answered my many questions patiently. He only charged me the service fee - unexpected! Will use again and recommend!

Ma
Review №72

Great people awesome service

Ca
Review №73

From start to finish we had a wonderful experience with Carolina Climate Control! Gray was extremely knowledgeable and helpful when helping us decide on the perfect unit for our home. On installation day, Stephan and Jeff were awesome, they quickly and efficiently set up our new unit. We are so relieved to have an efficient and reliable brand new AC unit for our family. Thank you!!!

Wa
Review №74

Great people. Super fast service. Very professional. Recommend highly

JE
Review №75

The service person was on time. The service was excellent. He was very helpful.

Ja
Review №76

They did 6, yes 6, units for my business. Now, here is the issue: some jerk had stolen several units. This resulted in moisture in one of the refrigerant lines. Marshalls team spent nearly every day for over 2 weeks to get that fixed, and they charged me NO extra money for that. Literally, the job was way more involved than they expected, and they fixed it with a significant extra expense to themselves and chose to not pass that to me. Really solid guys there!

ni
Review №77

Drew and Marshall gave me an incredible rate on my new train unit and it was actually cheaper than the competition. Not to mention they are local and not a giant company.5 stars!!!

Da
Review №78

I honestly couldn’t think of using a different company to take take care of my HVAC. Super high Quality service, on time and extremely professional, also Family owned. Best all around. 20/10!!

Sa
Review №79

Listened carefully. Analyzed correctly. Recommended properly. Represented his company proudly. I had three companies quote prior to this and I bought from Carolina immediately. Installation is this Friday.

Be
Review №80

Skip did a thorough inspection to look for all possibilities of the problem and was able to explain the issue so easy to understand. It is obvious from talking with him that he really understands ac units. Will be recommending this company!

El
Review №81

We were very happy with the technician, Will. He was the best that we have ever had for any type of service (HVAC, Plumbing, etc.). He was very knowledgeable and courteous. He was able to diagnose the A/C problem and explain it to us in layman’s terms. I hope that we have him in the future for HVAC services.Bob McMahon

An
Review №82

When we knew it was time to replace our heat pump, we spent a lot of time asking for recommendations and getting quotes from companies around the area. When Carolina Climate Control came out to learn more about our current system, they were right on time, super professional and more thorough than any other company we met with. Drew put together several quotes for us, and really understood our needs, as well as our budget. We were able to find a great system that fit our budget without sacrificing any quality. When Tommy and Ryan arrived and explained their process, they seemed just as excited as I was to get this new system in. They answered all of our questions about the unit, which filters were best suited for it, and how to use our new thermostat. Weve really enjoyed the process from start to finish, and will highly recommend Carolina Climate Control to friends and neighbors, just as they were recommended to us.

Do
Review №83

From the analysis (and my endless questions) to the installation and follow up the Carolina Climate Control team was cost effective, top notch, professional, neat and on time. We had one minor post installation issue that was addressed immediately and exceeded our expectations. I recommended Carolina Climate Control to a neighbor who was just as please as we were. There may be bigger AC companies in the area, but you will not find any better.

Ka
Review №84

They were timely and communication was excellent. Julian was professional, friendly, knew his stuff and completed his work in a timely fashion. So impressed that I signed up for annual maintenance program!

Ja
Review №85

AC inspected... recommendations made...am considering options.

Ji
Review №86

Awesome company, on time , professional! Explained what work needed to be done!! Definitely will use again!!

de
Review №87

I’ve been lucky to have the same technician for several seasonal check-ups, which I appreciate since they’re familiar with my system. I always feel that I’m given good advice & not being sold parts or services I don’t need. So when the time comes that I do need repairs or replacement, I have a high level of confidence in using Carolina Climate Control.

ho
Review №88

Carolina Climate Control is a REALLY GREAT company. Everything went perfectly. They answered the phone quickly and I scheduled an estimate appointment. Drew is very nice and professional, and helpful with information so we could choose the right unit for our home We felt very good about the quality of the company so we scheduled an install. Chris and Randall installed our unit and they were very professional and courteous. They did the install quicker than I expected and everything went smoothly. They are very skilled and knowledgeable, and I felt confident they would do a great job. We were also able to finance our unit for 72 months and also get a $500 rebate from the electric company for the unit we chose. We are very happy that we called them! Thanks so much!

Je
Review №89

When our air conditioner broke Carolina Climate Control was able to replace it within 2 days! Their prompt attention to our problem was amazing. Ryan and Randall arrived right on time, were thorough and extremely professional and courteous. I would definitely recommend Carolina Climate Control for your cooling and heating needs.

Gl
Review №90

Technician by name of Joe, was on time and very nice and got my heat working, until the new part comes in.

Wa
Review №91

Very Professional and Efficient

La
Review №92

I had a clogged line that was causing a major leak though both levels of my house. Turning the AC units off helped that, but not having AC in Charleston in August is a major problem. I called this company per a neighbor recommendation. I called around 8am, they promptly answered and were able to get me on the schedule between 1-4pm that afternoon...phew! They emailed and texted confirmation of my appt. As promised, the tech called on the way and arrived at 1:30pm. Perfect! He was able to quickly diagnose the issue and fix the problem. He was very polite, friendly, and professional. He took the time to explain everything in detail. I was very pleased with the service, so I decided to also sign up for the twice a year service. Both of my units are older and I the pricing was very reasonable. I look forward to working with this company in the future and I would absolutely recommend them. As a final note, I wanted to mention the worker kept his 6 foot distance and wore a mask the entire time. If you have any concerns due to the pandemic, don’t let it stop you from contacting this company. They are awesome!

Pe
Review №93

Heat pump needed replaced. Grey came out for the estimate - super helpful. Competitively priced- able to opt for a Trane system on my budget. Tommy and Randal installed and are pros. Thank you!

Fr
Review №94

The technician was knowledgeable, polite and honest. He didn’t try to sell me a service that wasn’t needed. I am thoroughly pleased with the repair!!!

An
Review №95

Got exactly what we needed at a great price. Mark and Will were professional, polite, on time and did a great job with the install. Couldnt ask for better!

Pa
Review №96

I was so impressed with the overall experience! Stephen & a colleague completed the job (duct work) in less time than expected & were so attentive to all the details...during the oppressive heat of summer!! Highly professional company with an excellent work ethic & sterling customer service. You won’t be disappointed.

Ze
Review №97

Always professional, conducts business with integrity, reliable, communicative, responsive. Highly recommend!

Vi
Review №98

I would highly recommend Carolina Climate Control to anyone in search of HVAC repair, or replacement. I needed a full system replacement last fall, and had three vendors out to review, and quote their services. Carolina Climate Control (Drew) was hands down the most thorough, and attentive from start to finish, answering every question along the way, and guiding me to the best fit for my home. The prices were competitive, or better than the others considered, with superior products (Trane). Installation was delayed due to a hurricane, and they even offered me floor units to use, at no additional charge. Great company, stop shopping, and call them.

Sp
Review №99

Carolina Climate Control with Tommy and Ryan were awesome. Our whole system had to be replaced in our rental which was a two day job. They were very professional, friendly, and great with a project that was tougher then most. I will absolutely be using this company again and will try to request Tommy and Ryan!

de
Review №100

Had a code on our generator app that it wasn’t working the morning before a big storm was approaching. Called in & had the service manager here within an hour. All fixed and that’s just one of the reasons we feel they are the best!

Information
81 Photos
100 Comments
5 Rating
  • Address:1912 Belgrade Ave, Charleston, SC 29407, United States
  • Site:https://carolinaclimatecontrolsc.com/
  • Phone:+1 843-870-2076
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Commercial refrigerator supplier
  • Heating contractor
  • Refrigerator repair service
  • Swimming pool repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:Yes
Offerings
  • Repair services:Yes
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