I filled out an application in October 2018. In December o was told i was #3 on the waiting list. Since December of 2018 I was unable to get in touch with anyone at the office. I called, left messages and even sent emails the whole year of 2019 without not one response back. Even in a couple messages I left my new phone number and updated address and still not a word. Called again yesterday and finally someone answered. But only to be told I was taken off the waiting list because I didnt respond to a letter that was sent to my old address in March of 2019. In which I had been trying to contact the office before then and left updated phone number and address. But they never responded to any of my attempts prior to them sending me a letter. So now after all this time Im now being told I have to start over with the process. Im disappointed because as many times I had reached out to contact them in 2018 and all of 2019 and even up until yesterday....This could have been avoided with a call, email, or a message back with an update on my application or this letter that was sent out.