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Direct Cremation Services of Virginia
4425 Brookfield Corporate Dr #100, Chantilly, VA 20151, United States
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Gr
Review №1

I rarely post a review but this company is truly deserving of a 5 stars! Our mother passed unexpectedly and was from out of state. We had little time to plan or look for cremation services prior to her passing. We received a list of places from the hospice representative and went with what we saw on prior reviews. Everyone we dealt with from the very first phone call were compassionate, caring, courteous and exceptionally friendly and helpful. We never felt hurried or pressured to make purchases or pay for services we didnt want. Special shout out to Stephen Nichols for all his services and assistance... made the best of an awful situation and even helped us out with certificates on Labor Day Monday when he really didnt have to. I would recommend this company to anyone without hesitation or reservation. Thank you again for all you did for our mother and our family!

Ph
Review №2

Very professional and organized service at a reasonable price. We truly appreciate all the help and kind words from the staff.

Ky
Review №3

Jr and the rest of the staff were incredibly compassionate, helpful, and efficient! I greatly appreciated their efforts and considerate follow up during a very difficult time for our family.

Su
Review №4

Ive used DCSV twice and both times were seamless; very kind, empathetic staff (Jordan, Elizabeth); clean facility; affordable, and they dont try to sell you things you dont need. I could focus all my attention on my loss and DCSV took care of everything else. Highly recommend.

Jo
Review №5

Best possible experience under difficult circumstances. From beginning to end,, Direct Cremation handled all the details expertly and delicately. Jordan and Tiffany were wonderful always maintaining communication. Would highly recommend to anyone.

Ro
Review №6

Abigail, Elizabeth and the entire team were so professional and caring during the very difficult time of my moms passing. My emails to Abby were always answered in a timely fashion which was so appreciated. Direct Cremation Services provided care, comfort, understanding and empathy to the family. I am so grateful. Thank you.

It
Review №7

Having just lost my mother, I was a little overwhelmed in the whole process that follows when someone passes and how expensive it can all be. Direct Cremation Services of Virginia (DCSV) was a big help in making the process easy to understand, we worked with Kip who was patient and understanding, took time to answer all our questions, and was accommodating to our needs. They have three cremation plans, all of which are greatly affordable compared to other funeral homes, their most affordable plan being around $2000 which with another funeral home cost $4000+. They offer additional services such as notifying social security of the decedents passing, offering a variety of urns, and also converting ashes into stones (through a third party). The process of cremation can be quick so long as all the paper work is in order, and ashes were returned to us the following day after cremation, sealed in a bag within a plastic container. The most endearing part of it all, was that they reached out to us afterwards to see how we are doing. My experience with them was so great that I recommend them to anyone in need of cremation services, and I want to thank DCSV for all their help during a difficult time.

Ch
Review №8

I highly recommend Direct Cremation Services of Virginia! Jordan held my hand through the whole process, making it as easy for me as possible. Such a fine human being and so empathetic, kind, thoughtful, and caring. Elizabeth also reached out and they even sent a thank you for using them for my beloved husband.

Jo
Review №9

I live in Florida and I had my wife taken from the hospital to have her body crematied. They made everything so easy to handle everything from down here. They took a lot of the stress off my family, could not have been able to do everything from here.

Gr
Review №10

The staff here is amazing. Stephen was wonderful and really helped me through this.

Ja
Review №11

My family and I would truly appreciate the kind words and prayers. The Direct Cremation staff was wonderful and caring. They walked me through the whole process of have my mother cremated. They were patient and kind. The checked on me and my well-being throughout the process. I would recommend them to my family and friends. I would like to say Thank you Jordan and Elizabeth and the rest of the staff.

Al
Review №12

I can’t thank JR and Direct Cremation Services enough. They handled my father-in-law’s remains with dignity and respect. They walked us through the death certificate process and helped to make sure everything was in order. JR also arranged a safe and peaceful Family Farewell that gave us closure at this difficult time. He followed our instructions and delivered the cremated remains to my brother-in-law safely. He was kind, answered all of our questions, and was very respectful and polite to our family. JR is truly a gifted funeral director, and my family and I feel blessed to have had him walking with us through one of the most difficult times in our lives. The Bruce Family thanks you.

M
Review №13

The service is excellent. Very professional staff. Abby took care of all the details, kept me posted with all the steps, followed up with the hospital and doctor to make sure the process was moving on time. Because she was efficient I was able to return to my home in Canada without delay. Elizabeth was also great help, very compassionate. Provided accurate documentation, made copies of documents that I needed to cross the borders to Canada with my brothers remains.Although it was a very difficult time, the staff at this facility made the experience a little less hard with the help they extended to me. Thank you.Mary Edward.

Ma
Review №14

Everyone at Direct Cremation Services of Virginia (DCSVA) was compassionate and helpful throughout our family’s grieving. I would highly recommend DCSVA when a loved one passes away to help you through the process in a caring manner.

Te
Review №15

I highly recommend DCSV for their services. They met my highest expectations. I had no experience with cremations, but any uncertainty and apprehension I carried into the process quickly disappeared as with each step the DCSV staff demonstrated professionalism and care for my mother and my family. The staff answered all my questions. (I perhaps should have asked earlier whether the option to witness the cremation included my visual identification of the loved one, but staff adjusted and accommodated my need.) Again, DCSV -- great service, great staff.More about my experience ... My sisters and I brought our mother from Nebraska to Virginia after our father died so we could care for her in her final years nearer to where I and one sister and our families live. We promised to take her back to Nebraska to be buried with our father when her time came. None of us were experienced with cremations but we discussed it with mom and all agreed. I did my research and found that DCSV had the best offering of cremation services that met our needs. A few months later, at about the time mom entered hospice, I used the DCSV pre-need website to create an account and submit the necessary information and make initial choices. She rebounded a little, but four months later her condition deteriorated. When the hospice nurses told us she was in her final days, I went online to check and finalized the pre-need request. The hospice team knew to call DCSV upon her death. My sister was present when DCSV picked up moms body. My other sister composed the obituary and worked with DCSV to post it on their website. I worked with DCSV to finalize the information for the death certificate and schedule the cremation. I chose to witness the process and to pick-up the cremates the next day. The family will gather in Nebraska for a memorial event and to intern her next to dad. ... We are so grateful for DCSV.

An
Review №16

Everything was great fairly smoothly done. The staff were very kind and helpful. This is important when you are grieving for the loss of a loved one. We highly recommend this company in time of need.

Ti
Review №17

I live in CA. When my brother passed away in VA there was no way to personally go there to take care of his funeral arrangements. They were recommended to me by a local hospice worker. Direct Cremation took care of everything that I needed and are a very caring staff. Thank you again.

Ke
Review №18

Our family was very happy with the services provided by Direct Cremation from start to finish. We found everyone to be thoughtful, caring, and low pressure. We decided to work with this company because they offered a rushed cremation service. We knew our mom’s final wishes, so we were able to avoid the expense of a funeral home. Everything worked perfectly around our mom’s service and the burial of her remains.

SI
Review №19

Thank you guys for your professionalism and kindness. You guys have showed true craft and care with my brother and my family thanks you more than this review would ever note! Thank you Kipp and Direct Cremations staff for all you have done!

Ke
Review №20

Jordan, Elizabeth and their people were very much caring, thoughtful and professional in my brothers cremation. I could not have asked for a better experience. Highly recommended.

St
Review №21

My brother died suddenly and the police took him to direct crematory for care. When I first contacted them it was very comforting knowing how they cared and helped me. Working with them was easy and flawless. It was certain they always do there service with great respect and made a difficult time less so

Ki
Review №22

Direct Cremation was recommended to me by LNRC and I would also recommend their services ! The entire process was handled professional, kind and with exceptional customer service . Specifically Abigail who assisted us with the loss of both of my parents within 10 months. Having COVID restrictions with an already difficult time was made easier with the processes they put into place .Thank you to the entire staff!

Ke
Review №23

They worked with me and my sister-in-law to make the most difficult decision to cremate my husband. They were so kind and understanding and was able to transfer my husbands ashes to an urn I purchased online.

Pa
Review №24

They have been so patient through this difficult time of losing my mom. I have made changes about a half a dozen times and theyve been nothing but nice yet professional with me. They went above and beyond with the sympathy and helpfulness. I even received a text message from the staff checking on me and asking if there was anything else they could do to make the process easier.

Ka
Review №25

Our mother passed unexpectedly while on vacation out of town in the Northern Virginia area. Having arrived in N.Va distraught from our sudden loss but having to attend to our mothers affairs it was recommended to call Direct Cremation Services of VA. From the first phone call made they were very helpful and sympathetic to our situation. Every document that needed signed was preceded with a phone call explaining what was expected. And as horrible as it sounds we had to send Mom home by mail but even that was done with diginity and respect for the family. We received a phone call prior and she was home in less then 24hrs and tracked the whole way. Then weeks preceeding her death we received a follow up text checking in on the family. With Direct Cremation Services of VA you receive quality care at a responsible expense to the family.

Ju
Review №26

I want to start off saying this was the 1st death of a close family member, that my husband and myself had to plan. The death was sudden with no insurance so there was no money at the same time Im fighting my own battle with cancer so money is really tight. A special Thank you to Abby she was amazing. She listened and told me not to worry she will handle everything and she did. Everything was done over the phone and computer at my time she made it so easy for my family. This was during cOVID-19 and the Christmas holidays. I will be using them again and will be planning myself so my family doesnt. I do have insurance so it will be easy to go somewhere else but the amount of respect that the staff gave my family words cant express. The cash price was the most reasonable that I found across Northern Va . Thank you Direct cremation and Abby

Co
Review №27

They treated me so great after my mum passed away I am an only child and this was extremely hard on me with no help from anyone. They keep checking on me every holiday and my mums birthday was today. I cant thank them enough. I highly recommend them to everyone very professional. They truly care about peoples feelings, this was extremely hard for me. But they made it easy for me and checked on me more than family I truly appreciate it.

Ke
Review №28

I would like to convey my sincerest thanks to Kip and all the staff at Direct Cremation for their wonderful service in handling my partner’s cremation. To complicate things I went into the hospital for seven days the day after she died. But we managed to handle all the cremation details just fine with Kip’s patience. I highly recommend Direct Cremation.Ken

An
Review №29

Jordan and his team took very good care of my mother. I appreciated their kindness and compassion during this difficult time for our family. Their services were very affordable and I highly recommend them.

Lo
Review №30

I highly recommend this place. We used DCS for both my father and brother’s funeral and cremation. They are professional, responsive, kind, and fair.

Gr
Review №31

Quite simply the best place to go if you need cremation services. Abby was extremely helpful and very responsive. Everything was explained clearly, timelines were provided and services were performed exactly as described. No-one wants to use funeral services but when they’re needed, this is the best place to go.

Ol
Review №32

It is very sad and difficult time when you lose  mom. First time in my life  I had to deal with such an event and wasnt sure  what is the next step needs to be done, what paperwork needs to be collected, who needs to be notified.But I was amazed how smooth entire process took because of continuous and instantaneous support by JR.He clarified every steps needs to done, what paperwork work is required and more.Even after a month and a half when I called and spoke with JR regarding additional documents I needed for my mom, he went above and beyond to collect and provide those in expedited manner!!I could not be thankful enough for outstanding service provided by JR and Tiffany during and after tragic events happened in my family!!I would highly recommend Direct Cremation Services of Virginia!!!In time when anyone may lose a family member they are always there to support you in everything you needSincerelyOleg Katamanin

pa
Review №33

I thank the staff at Direct Cremation Services for their excellent services. Everyone that I had contact with were very helpful . Helping me through a difficult time advising me with the information I needed to move forward. It is nice to know that there are considerate and professional people to help you through a difficult time when you aren’t sure what is to be done first. I would recommend their services very highly!

Ch
Review №34

Would Highly recommend. Staff was great and helped me get through a very difficult time.

De
Review №35

I thank the staff at Direct Cremation Services for their excellent services. Everyone that I had contact with were very helpful . Helping me through a difficult time advising me what was to be done through my situation. Gave me information to help with getting aid to paying the bill from the state of Virginia. It is nice to know that there is considerate people to help you through a difficult time when you aren’t sure what is to be done first. I would recommend their services very highly!

Je
Review №36

Direct Cremation has a wonderful, caring and attentive staff who truly care about you. Abby and her team were amazing in the days following my loved ones passing. Three months later, I received the kindest, most thoughtful note checking in on how Im doing. They treat you like family and I highly recommend them.

Je
Review №37

My brother died unexpectedly in February. He lived in Virginia and I live in Pennsylvania. Direct Cremation Services was very gracious and kind at this difficult time. They guided me through the process and handled everything with care and sensitivity.

Pa
Review №38

Words cannot describe the all encompassing goodness of this Team when you need to make arrangements for the passing of a loved one. Jordan guided me through each step of the process with genuine caring, understanding, empathy and a gentleness that is uncanny. From the initial conversation through to the final disposition, there was not a single misstep. I was apprised of everything that needed to be done in a manner that was comforting during one of the saddest periods of my life, for which I am very grateful. If you are in a time of need for such services, look no further, you have found the right place.

Pa
Review №39

We had an extremely good experience using Direct Cremation Services

St
Review №40

Direct Cremation Services is so great to work with when you lose a loved one. They are kind and caring people that go above and beyond to help you during this difficult time. They made the whole process very easy. I would recommend them to anyone!

Ki
Review №41

All staff I interacted with were compassionate, caring, and helpful. I highly recommend Direct Cremation, not only for their great customer service, but the cost savings.

Te
Review №42

Direct cremation has a compassionate staff. They provide a quick and easy process with no hassle. The prices are extremely affordable and the service is respectable, warm, and classy.

Je
Review №43

The staff members were very nice and the service was great. Their price is very competitive, convenien mailing service for everything. Great after care service!!I greatly recommend DIRECT CREMATION SERVICE.

Li
Review №44

Direct Cremation Services of Virginia was very responsive when my brother died on Thanksgiving. They were available throughout the holiday weekend and sensitive in dealing with a tricky family situation. They provided just what we needed in a timely way to allow us to have a beautiful burial service in Maine.

je
Review №45

Direct Cremation is kind, thoughtful, and most of all- reliable. At a time of grief you want a company that will take care of your needs with a loved one that has passed. Ive used their Chantilly services and recently the new office in Stephens City. They responded like family. Thank you.

La
Review №46

The staff was very understanding, knowledgable and professional. They handled all matters related to my fathers cremation with compassion and expertise.

Es
Review №47

Your people were very prompt, professional and respectful during their performance of their services. Also, when I went to pick up the ashes they were very kind and courteous.

Pa
Review №48

Direct Cremation Services has assisted our family with final settlement for our Mom in 11/19 and Dad in 7/20. Abby and DCS staffs were very professional and great help. Abby was patient and treat us with respect and empathy. After having service for our Mom, we were impressed that we picked Direct Cremation again for our Dad service. We are thankful for the professional services as well as the sympathy received from DCS. We are highly recommend for anyone who look for cremation as final settlement of love one.

Li
Review №49

I highly recommend Direct Cremation Services for their efficient service and very reasonable pricing. JR was so easy to deal with, handling everything for me in dealing with my sons death, from pickup at the Critical Care Facility to helping with the obituary and then providing me with his remains and death certificates.

Mi
Review №50

Everybody was very helpful and kind. They made everything very easy for me and family.

Mi
Review №51

Everyone ay Direct Cremation Services was very nice, considered and understanding.They did everything possible to help us during this difficult time.

gr
Review №52

Direct Cremation is very responsive, efficient and reasonably priced while also being a caring and sensitive company. My two experiences with them have borne this out.

Jo
Review №53

Compassionate, professional, and prompt. Every aspect of the painful process was handled very well by the staff.

yo
Review №54

Thank you for all the support that my family received from JR and the staff during our time of grief. Their caring support allowed all family members a space in which remember our dear departed Matriarch.

Di
Review №55

DCSV provided a seamless, kind, personalized, and private way for my family and close ones to say goodbye to our loved one. Jordan and JR were very professional, showed up when they said they would, and provided timely communication. They showed great care and tremendous respect throughout the entire process. There was no up sell, and they were very accommodating in letting us properly say goodbye. Their location is spacious, clean, and calming. I felt at ease when I saw that both Jordan and JR were there for us at the funeral and remained there for anything that we needed. At at time of great distress, heartache and the unexpected, their services were seamless and topnotch. Im grateful this small, family run company was here for me during my time of need.

Ja
Review №56

Direct Cremation was very helpful, professional and considerate during a very trying time for our family.

de
Review №57

We chose Direct Cremation Services of Virginia to handle all of my Mothers passings/death/visitations/full body funeral services at our Church, then cremation and preparation for final increment at Arlington Cemetery with my Father. When my Mother Passed on a Sunday 1:50PM there was an employee on call to get her and as we requested, please not to rush getting her so we could spend time with her after passing in her Bedroom. He was very nice, respectful, well dressed and professional when picking up Moms body and taking her from the Nursing home to their Chantilly facility. Then I was contacted by Jordan Wince, the Funeral Director. Since I spoke and met with him he was so helpful, personable, kind, understanding, more of a good friend than anything. I requested him to handle everything and he accepted. He was so understanding with fulfilling all of our plans, visitations, full body Church services and offered us many options along with his opinions when I asked. He was early arriving the Church visitation and services and took charge with entire process. I came a few minutes after he arrived and he even offered to tie my tie for me and did. He is a very pleasant 100% quinine young man. I would definitely recommend Jordan and his Funeral Service Company and planning. Thanks so much Jordan, during that very difficult time of Moms passing you were truly awesome from start to final.

Es
Review №58

They are very professional and sweet.

St
Review №59

When our family went through a very rough time, Jordan at Direct Cremation Services was compassionate, helpful and professional. He worked with us on everything we needed and was caring as if he knew our family personally. I would recommend Direct Cremation Services highly for anyone needing their help.

Ho
Review №60

I talked to almost every one working there: Jordan, JR, Kip, the front desk lady, Nichols, and the owner, John or so. They are all doing a great job. The front desk lady is the best. She went beyond her duty to help us. They wont try to sell extra services. Everything they say are in their price list. Most of pre-work or planning will be on the phone. They did let me come the time I wanted without appointment, to take a look of the facility. The front desk lady gave me a quick tour. JR showed me the casket samples and answered my questions. Kip did the planning over the phone/email. The funeral service for my Mom was done perfectly in a short time frame on the day we wanted without any issues. They called the hospice to push the sign off of the paperwork so that we could do the cremation on the date we wanted. Bill/Contract was sent over by email and paid on line. The death certificate and the urn were completed one day after the cremation. Honest and reliable. No surprise. Greatly recommend

Ja
Review №61

My moms wishes were simple and direct: she wanted to be cremated without a fuss, and then her ashes taken to her favorite beach.I researched a number of crematories from a list given to me by Goodwin House Baileys Crossroads, and selected the cheapest venue. Called them and didnt like the vibe.Next cheapest was Direct Cremation Services. What a difference. They were warm and professional on the phone without being smarmy. You know the kind. They worked seamlessly with Goodwin House to transfer Mom to the crematory. I came by a few days later and sat with a really professional employee who was reassuring, and even a little funny, in an appropriate way. We even hugged at the conclusion of the transaction.Took the Box of Mom through the airport, and to the beach. There were no problems with TSA. Mom made it to her final resting place on what would have been her birthday. Direct Cremation Services made this all happen, and at a very reasonable price.Seamless.

Ya
Review №62

When our Dad passed away, we were looking into cremation services that were affordable. Not only was Direct Cremation Services of Virginia affordable, their service was excellent. JR walked us through the process, was attentive, responsive and sympathetic. He delivered my Dads urn to our door step along with the death certificates instead of asking us to come pick it up. I would highly recommend Direct Cremation Services of Virginia. They were excellent.

Br
Review №63

Everything was successfully arranged by email, where Jordan provided fast but caring help, which continued with our in-person meeting for the family viewing. I was also impressed by the receptionist Sarah, who was extremely nice and thoughtful. The facility was first class, and reflected a quiet dignity, so overall I could not be more pleased!

ma
Review №64

My brothers transport and cremation was handled very professionally, compassionately, and competentely by Kip. I am incorporating this company into my own estate planning to transport and cremate my remains when I pass away. When someone you love dies its overwhelming and Kip seemed to know this. he made everything simple and easy when I needed it so much. Thank you Kip.

Ra
Review №65

Very helpful and reliable service.

Wi
Review №66

Very satisfied. Professional effort from start to finish. On time as promised. Highly recommend

Br
Review №67

Outstanding Care from the Best People on the planet ! These folks get it- they really understand what you need when you have lost a loved one and they step in and do an excellent job. Highly Recommended !

Ke
Review №68

Amazing. They were professional, always there and extremely responsive. I dealt mostly with Jordan, he was a rockstar. Professional, curteous, and always available. If there was a 6th star, Id give it to them.

Re
Review №69

I talked to Kip many times on the phone and he and Sarah were awesome: always professional and patient.

Te
Review №70

Thank for everything....as hard as it was, you were amazing and very sympathetic when I picked up my fathers ashes. I cant thank you enough.

cc
Review №71

I researched a few direct crematories in our area; DCS was different from the rest. They were kind and patient in explaining their services and process.JR was courteous, prompt, and understanding. He went out of the way to make sure the process met specific requests from our family.Thank you JR and DCS for helping us through this difficult time. Highly recommended... reasonably priced, transparent, knowledgeable, and efficient.

Ti
Review №72

This was the ideal solution for us. We did not want to deal with the sales pressure and overpricing so common at traditional funeral homes. Direct Cremation Services made everything simple and easy. That was a great comfort to us. On top of that, they were thoughtful and caring. And that was even more comforting.

Information
18 Photos
72 Comments
4.9 Rating
  • Address:4425 Brookfield Corporate Dr #100, Chantilly, VA 20151, United States
  • Site:http://directcremationservicesofvirginia.com/
  • Phone:+1 703-584-4927
Categories
  • Cremation service
  • Cemetery
  • Funeral director
  • Funeral home
  • Monument maker
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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