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MWM Cleaning & Restoration
z, 14240, Sullyfield Cir, Chantilly, VA 20151, United States
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Ho
Review №1

I have never engaged a mitigation company - MWM was highly recommended my by insurance company. After working with them this past week I understand why they were recommended.Their responsiveness is unmatched - contacted me immediately and came at the exact time agreed upon.Explained the process thoroughly and certainly put me at ease - extremely professional. The Project Manager, Craig made what I consider a major undertaking appear seamless. Impeccable attention to detail - what was said was done - expeditiously and flawlessly. I highly recommend MWM!!

Ma
Review №2

I researched and research until I found the perfect company to complete a total house demolition and restoration. I can’t express in words how truly happy and pleased I am with the final product. I never could imagine how BEAUTIFUL my house would be. MWM has bent over backwards to make sure I was completely satisfied along the way. I couldn’t have asked for a more professional and knowledgeable project manager then I had with Baraa. He would respond to all my text and questions promptly. I could go on and on singing praises about Baraa and all the people he hired to work on the house. The quality and work is second to none. I would recommend MWM restoration a thousand times over. Again I am so pleased and happy! I have the BEST looking house on the street and in the neighborhood 😊

Su
Review №3

My shower leaked into my kitchen. MWM Cleaning & Restoration identified the problem, dried everything out, and fixed the drywall and paint so now you cant even tell that anything ever happened to my kitchen. Would highly recommend!

P
Review №4

Craig Brown arrived under urgent circumstances and addressed the situation in a timely and effective manner. He and his MWM Team were extremely polite, professional and provided terrific insights that were helpful in understanding and addressing our immediate needs. Craig and his team checked-in over the weekend and provided additional follow-up care. We were impressed by Craig, his diligence and his knowledge. His MWM Team members were equally knowledgeable in their specialty areas and were collaborative in their approach to remediation and restoration. We highly recommend Craig and his MWM Team.

an
Review №5

Our basement was flooded and we were asked to contact MWM mitigation team by our home insurance.Craig arrived with his team and addressed the situation ASAP. They are extremely polite, professional.they even checked-in over the weekend.I highly recommend Craig and his MWM Team.

St
Review №6

Great communication throughout the process. Allowed more than enough time for me to finally decide on roofing and siding grades and colors. I never felt rushed to decide. I am extremely pleased with the quality of work. Final result is impressive. I am more proud of my home as a result.

Je
Review №7

Fantastic company! Recommended by our insurance after some water damage and the work was so phenomenal we kept adding on! Wouldnt hesitate to call them again!

Sa
Review №8

Baraa was extremely professional. He was very pleasant and easy to work with throughout my home renovation project. I appreciated most his attention to detail and quick response time.

Br
Review №9

MWM was great! Very responsive and always trying to ensure our requests were managed. I would definitely use then again for any renovation.

Sc
Review №10

Our project manager was very helpful with everything. That being said the workers cut many corners. It also looked like they used people that didnt know exactly what they were doing. The tiles for our bathroom were cut crooked and then when we asked them to redo them they out a different shade of tile right next to the original tile. The painters didnt patch or sand the walls very well or at all. Doorways were put up without consulting us. We are not happy. We were just tired of asking them to come fix things. Every day we look at crooked bath tile lines.

Su
Review №11

We were extremely happy with their work. They were efficient and timely. The roofers cleaned up after themselves leaving no trace they were here. Francisco, the interior painter, did such a good job matching our 16- year old paint, you could not tell there had ever been water damage from the roof leak. Highly recommended!

Ch
Review №12

I couldnt recommend the MWM team more highly. The quality of their work, along with their promptness, reliability, clear communication, friendliness, and willingness to go the extra mile, make them the best contractors we have ever worked with. Hire them, and youll be glad you did.

Mi
Review №13

It was great working with MWM and Justin specifically. His team was fast with completing the job as well as doing a follow-up inspection. Would recommend!

Ni
Review №14

Barack provided excellent customer service every step of the way. Made himself available even on weekends so that I would not have to take off work. Work is superb. Would definitely recommend. 10 stars!!!

K
Review №15

We had a leak from our upstairs bathroom down to our pantry. MWM came right away and got to work. They were able to dry everything, repair and get it looking good as new. Will definitely use their services again and highly recommend!

Al
Review №16

The work that they do is outstanding, after my house fire they came in and hit the ground running most of all they did the work completely as they said. Its not to many times you can get that and in this cyber world we live in the work was what they said it would be nobody is perfect but I tell you they are right near it. Thanks

T
Review №17

We had a fire in our home 1 year ago and after rebuilding we have just returned to our home this last weekend. MWM did a wonderful job restoring our home. We were kept up to date on everything that was going on throughout the process. Baraa was very much on top of everything. He has a wonderful team working with him that represented MWM in a very positive way. . It has been a pleasure working with Baraa, Alex and Edwardo and I would highly recommend this company to others! They were very professional!

Do
Review №18

MWM took on the job of restoring my house after an electrical fire. Overall, the quality of the workmanship performed by the various trades is excellent. The GC, Baraa is amazing! He is very knowledgeable, compassionate and friendly. I especially appreciate that there were things that insurance wasn’t going to replace/repair and he went to bat for me with the insurance company and convinced them to cover these replacements/repairs. I would definitely recommend MWM Cleaning and Restoration.

Ka
Review №19

Professional and open communication was the key to our project. Would definitely recommend. Had about 1000 square feet of bamboo floor installed and it looks amazing.

We
Review №20

We live in townhomes and our neighbors house completed burned down and caused about 10k in damages to our house. MWM was a mess throughout the whole 2 month renovation process. They were a headache until the last day. Their project coordinator couldnt get the dates and times right so we never knew what or when things were happening. They would pop up at our home last minute for unscheduled repairs. The people that they contract to do painting and carpentry would come in and do a visually sloppy job or leave it looking clearly unfinished and then would act like they didnt see what we were complaining about. We constantly felt like we were fighting to receive the bare minimum in quality of workmanship. We suffered until the last day of the restoration and even 2 months following the end of restoration. They collect a form on the last day to have confirmation that we are pleased with the quality of work. After restoration was finally completed at decent quality, we signed this form and handed it to the coordinator in person and followed-up with their receptionist via phone with a credit card payment for our deductible, only to find out 2 months later that the credit card had never been charged and they had no record of the form that we had signed. Thankfully, I covered myself and had sent myself a picture of the signed form that we had submitted and was able to provide a copy but it just goes to show how unreliable MWM is and how unprofessional their people are. After having gone through such a traumatic event, the last thing you want is for the restoration process to be a headache. I would advise that you look else where for a dependable and professional restoration company. Good luck!

Ra
Review №21

They were timely, cleaned up after themselves. All in all very pleased with their work.

Ni
Review №22

I have used the services of multiple restoration companies and I have never experienced greater disrespect or lack of professionalism than I did with MWM Cleaning & Restoration. This company does not honor appointment times, they do not complete services agreed upon during planning, and when they fail to meet expectations they lie and question the integrity others rather admitting fault. Most people in need of restoration services are already frustrated--save yourself additional frustration and use another company.

Si
Review №23

MWM has been the most reliable, efficient, corteous, professional and knowledgeable Contractor, Francisco and crew, Tim and the kitchen counter team. Project Manager, Baraa always answered our questions and was so patient. I would and will always recommend MWM. Thank you to a great team and excellent work .

Ma
Review №24

Great company, very happy with the job, workers were always very nice and respectful.

S
Review №25

They where thourgh, on time, plesent/frendley, helpful and courtis. There work was excellent and looks like well done. At this time would give them a 5 star rating.

La
Review №26

These guys provided top notch service. From the water clean up to my flooring installation. I would recommend them to the president.

Sa
Review №27

We had water damage in our kitchen and our insurance companies vendor recommended MWM. The initial assessment was fantastic but when we moved on to the project phase communication became spotty and inconsistent, including missed appointments.

Information
2 Photos
27 Comments
4.3 Rating
  • Address:z, 14240, Sullyfield Cir, Chantilly, VA 20151, United States
  • Site:http://www.mwmrestoration.com/
  • Phone:+1 703-817-9660
Categories
  • Air duct cleaning service
  • Building restoration service
  • General contractor
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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