Horrible experience. Run away as fast as you can. Tax returns not e-filed as promised until we checked on status over a week later. Then given bogus excuse as to why e-file was not already done. Multiple contacts to Palm Tax went unanswered. Visited in person to try to resolve tax payment issue. Palm Tax originally offered to have taxes due paid electronically. That never happened. Upon in person visit, found out that we would need to use a voucher and pay by check. Had we not pursued these issues, taxes would not have been paid. Do not trust this business.

Its a shame that Paula Forst build such a wonderful business & sold it to, what I believe to be, such inept people.Emailed me & told me my end of year reports were done & when I came in NOTHING was done. They do not want to talk to you personally. They have no idea how to be personable. Everything to be done thru computer, set up a portal. They dont answer the phones, you must leave a voicemail & if youre lucky theyll call you back. Will not take time to answer simple questions, you must set up a fifteen minute appointment. I feel that they have no clue as to what theyre doing. All original staff from Palm Tax is gone.Personally, I think they will close soon because they have ruined the business.They do not understand that this is NOT like where they came from (out of state, Chicago?)I would suggest you avoid, at all cost, using this company for any of your tax/accounting or financial needs.

We have been long-standing clients of Palm Tax when it was owned by Paula but now that new ownership has taken over I can honestly say this years tax appointment was the WORST experience I have ever had. My taxes were incorrect, no return phone calls and the list goes on sadly... I paid these people a service to do a job and trusted them! Extremely disappointed is an understatement... They dont even deserve one star from Google. Take my advice and stay FAR away from this business!!!!!

Tony is excellent. Highly recommended. Good with kids as well. Very pleasant and friendly. Staff is nice too!