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United Access
1825 E Germann Rd, Chandler, AZ 85286, United States
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Je
Review №1

Bought a new Chevy express and needed a wheelchair lift and install. They quoted me for the lift, install, vinyl topped subfloor, and qstraint locking system right away. It was yhe lowest price of all the mobility companies i called. Allen was my salesperson. He was always friendly and honest. Kept me informed. The technicians were great and they finished the work quickly and beautifully. Highly recommended! They do all kinds of models of wheelchair lifts and ramps.

Sh
Review №2

Update: General Manger (Scott) came to my office and apologized for the experience. Asked to assist, if we needed any other parts. Thank you for coming and apologizing. We hope to work with you in the future.Original post: I recently purchased a few ADA vans for my transportation company. I spoke with Scott (apparently the manager). He stated that there is no discount for auto repair shops. He gave me an outrageous quote of $1100 for 3 pieces of trim. I called Ability Center and got a quote for $366 for the same parts. I called him for part for a different vehicle. He refused to give me a quote and told me to call the other company. Seems he was a bit upset, since he was trying to up price me $700 dollars.

Ja
Review №3

Remote start on my2019 promoter went out after a battery failure, Scottset me up with the installer and they fixed it in no time. Great coordination from a caring crew.

Ri
Review №4

My ramp stopped working. I was concerned about the cost to repair but I needed to have it done. I scheduled an appt with United Access Chandler. When I arrived they expected me and immediately started diagnostics. The service technician showed me the results and gave me insight on how to keep the problem from recurring. The establishment was clean and everyone was extremely customer focused. They are thorough and quite competent. They cost to repair was more than reasonable! I highly recommend United Access Chandler to anyone. HONEST, FAIR, HIGHLY COMPETENT. Thank you for your professionalism. Hats off to Bill, Chip and John. This is the kind of business that we must support!

Ch
Review №5

Great service. John Pastor not only made a needed repair on my old 2007 Dodge Grand Caravan, but fixed a related issue that a different shop had overlooked. Im impressed with the quality of the work and the customer service.

Ch
Review №6

Two thumbs up 👍👍

Ti
Review №7

I had a great experience purchasing my new vehicle with United Access in Chandler. I worked with Alan and he did an outstanding job, was most accommodating to my needs. I would recommend them to anyone looking a new or used vehicle or service on an existing van.

Br
Review №8

Top Rated outlet for Power Wheelchair Truck and Van conversions. Awesome customer service. Extremely knowledgeable technicians. If you are waiting for repairs or adjustments to your vehicle- their customer lounge is very comfortable.

Ti
Review №9

We come here because they have the best service and repair manager John Paster.He knows his stuff and always takes care of our needs. True positive customer experience!!

Ge
Review №10

They are very professional to work with and fix any issue I may have! They transported me back and forth from a body repair shop to my home and back again, at no cost. They were even willing to let me rent a van, if they had the same lock mechanism as my van.

do
Review №11

Great Staff, the customer service top notch. They beat all competitors pricing. #Going beyond, for complete satisfaction.Again , a big shout out to Everyone in Customer Service! Beatrice, Stell

Br
Review №12

Now here is one happy camper in her new 2020 BraunAbility conversion. Every thing works as needed for new mobility to our world.

ma
Review №13

I couldnt be happier with the customer service I have received by United Access! The team is very nice, professional and helpful. Thank you for all you do! Keep up the good work!

Bu
Review №14

Chip is great to work with. Bought a van from him and he was great to work with.

Ja
Review №15

This place is awesome. I cannot believe when I needed a left gas pedal installed for about a year due to right foot surgeries in Oregon at R & J Mobility. I now live in Tempe, AZ and requir yet another right foot surg. I kept the $1000.00 parts and came here to reinstall. Kyle & Brent discovered the place in OR did not install a $210.00 part that belongs on the floorboard and bolts were loose!!!!! Seriously!!! This was dangerous! Thank God guy in. OR had just thrown in the trunk in OR and I found it and they installed for 1/ 2 labor. OR place just was lazy a skipped a step. United are so incredible, honest and CONCERNED ABOUT YOUR SAFETY!

Ro
Review №16

Top quality products and work.

Mo
Review №17

Performance mobility was very helpful in helping me find a car that was right for me, and also adding on multiple modifications. They went above and beyond the call of duty by helping with transportation to and from their facility. I would definitely recommend them, they provided quality work, were able to think outside the box regarding unique modifications, and work well with their clients.

Li
Review №18

The people are wonderful! John the Service Manager and technician Kyle are extremely knowledgeable, but also were able to get me in, in an emergency, at the last minute, AGAIN. I dont want to replace my lift so Im baby-ing this one along. They do their best with my lift, especially since they dont make parts for it anymore, making simple modifications, just to get me by. I will always bring my conversion vans here. HIGHLY RECOMMENDED!!!!!!

Te
Review №19

Did a great job installing a lock down for wheelchair . After installing explained how the lockdown works fast service .

Lo
Review №20

John has been very patient with us and is working hard to get the problem of the easy lock solved. Gary takes time out of his own schedule to come and get the van, so I dont have to drive on the interstate. Great Customer Service!

Ke
Review №21

They helped my wife reclaim her freedom

Ry
Review №22

We came just for a replacement seat belt for our mobility van and the manager Bill Schwam was kind enough to give it to us for feee

Cu
Review №23

After a horrible experience with Arizona Mobility Center (caveat emptor), I found Performance Mobility. What a night and day difference in business presence and customer care! Gary is extremely nice and made sure I was important to him and Performance in a more long-term sense. John is very knowledgeable in all things van conversions and repairs. And Randy is super nice and was clean and thorough in the fitting and installation process. Everyone I interacted with at Performance Mobility was very courteous and kind while maintaining a posture of value-added professionalism that was glaringly absent at the other place. I will not hesitate to continue my relationship with Performance Mobility. As a matter of fact, Gary and I are going to a ballgame when the Dbacks get back in town!

Sh
Review №24

Excellent, John is amazing. I have been working with John for 8 years. He remembers me and knows my wheelchair van and what I need to repair it.

Er
Review №25

Great customer service, Bill is very knowledgeable and helpful

Pe
Review №26

I am a repeat customer because I have always been treated with respect. I will keep coming back.

Ro
Review №27

Vehicles for people who are disabled ♿. Great stuff.

Jo
Review №28

Great service thanks for fixing my van

Wa
Review №29

Very helpful and professional van rental service!

Ke
Review №30

Accessibility auto rentals A+

Al
Review №31

Had a great experience. Did everything to solve my problems.

St
Review №32

Very helpful and friendly!!

Information
37 Photos
32 Comments
4.8 Rating
  • Address:1825 E Germann Rd, Chandler, AZ 85286, United States
  • Site:https://www.unitedaccess.com/locations/chandler-az/
  • Phone:+1 602-286-0332
Categories
  • Mobility equipment supplier
  • Handicapped transportation service
  • Motor scooter dealer
  • Van rental agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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