Had a rough start when I first signed up, when I first signed up for my personal training classes I thought I was signing up for only three classes but came to find out that it was a 6-month contract. I called their 800 number to cancel, and their billing department told me I couldn’t cancel and if I did, they would send me to collections. I was upset and in tears knowing I could not afford it. I made some budget adjustments and decided to go through it and 5 months later here I am loving it!My first personal trainer was a disappointment and didn’t see any results, he left VASA and boy was I glad! My new personal Trainer, Jess, is so awesome and so knowledgeable. I just want to hug her after each personal training class!Gym is always clean; staff is caring, and they always take the time to say hi and acknowledge you. Also love their Kids Care, the staff is so loving and caring.

Facility is really nice, staff is a little off-putting. They always seem bothered when they are checking people in or if they need more than a yes or no response. Otherwise, very clean and well maintained gym. No creeps.

I love the options here at VASA. At my current gym they didn’t have free weights and definitely didn’t have classes, a sauna, a pool or racquetball court. So it’s great for that! I’m never a fan of a lot of people in the gym, which it can be busy at times, but I still love the features!

Very nice facility & equipment. I love the group dance fitness classes and I also enjoyed my training sessions with Trainer Jess. Shes able to address all my questions and help me with my fitness goals.

Very large gym with a large variety of equipment for all people with different fitness goals. Large group fitness rooms, cinema cardio, basketball court, racquetball courts, massage chairs, tanning room, steam room, sauna, spa and 3 lane lap pool make it even better. Staff is very friendly. My only complaint is the very poor way the plates are organized around the plate loaded machines. You have to walk around and take 45lb plates from other machines because there is either a lack of larger plates for each machine as well as weight trees. Many members have poor gym ethics and have no sense of putting plates away in any organized fashion. They just stack different sized plates on top of each other. Maybe there needs to be more weight trees and pegs clearly marked with the weight to help educate members which plates should go where.

I love VASA its a great gym with great people, but I had to knock them down a couple stars because their billing is done by a 3rd party which is absolutely terrible!! Its impossible to reach anyone. Ive been trying for 3 hours, requested 3 call backs, which have not happened, got forced into a 4th callback request and all this time Im being given an estimated wait time of 9 to 14 minutes. How customers billing is managed is incredibly important so Im shocked they would leave it in the hands of a less than capable company.

Love this gym. They have a wide variety of equipment to use and it is always extremely clean in there. I love the classes they offer and the personal training is top notch. I have been working with Jess who is so motivating and knowledgeable. She keeps me on track and gives me different goals to work on each week. Highly recommend this gym and training with Jess!

Very large gym with a lot of equipments to meet everyone needs but the most important is the staff, they are very helpful, friendly and accommodating.If you have special needs and goals my advice is to get a personal trainer, you will be working with the best.My personal trainer Jess is the best, cheerful, helpful, friendly and very knowledgeableI have some physical issues after cancer and chemotherapy and Jess came up with a program for meJess was very patient and understanding and after almost 2 months working with her I feel much better, the pain in my hip and knee subsided and my movements is much betterI am glad that I joined Vasa and very grateful to Jess for helping meI highly recommend Vasa and recommend that you sign up with a personal trainer to achieve better resultsAlso my thanks to all the staff at Chandler Vasa for being so friendly and helpful

I was very disappointed with Vasa Fitness. The free weight area is always overly crowded. When I was finally able to use a bench, weights were returned in the wrong place or not there at all. The gym has potential to be better. But as of now, there doesn’t seem to be enough staff to police the area and return weights to their proper place.

STAY AWAY!!! I have been a member at 10+ gyms during my life. This one has to be one of the worst. Only one person is usually working and they cannot do anything but check people in or check their Facebook. Also the maintenance guy is the same guy who maintenances the tucson gyms. Very very very poorly ran gym. Still trying to cancel my membership.

Love this place so far, lil crowded when I go but thats when we are all getting outta work. great staff!

VASA is hands down the best gym that I have been to. The place is giant and it has everything you need, plus more. This gym is very spacious and the fans make feel so good inside. I really like that this gym includes a full basketball court, a dance room, steam room, sauna, red studio room, a bike class, AND a movie room with bikes.

Review is for initial impression, Im not yet a member of the gym.Ive been looking for a gym to join now that all of the COVID restrictions have come to an end. Got lured to VASA Fitness by a free 7-day gym pass in a mailer and my first impressions were very positive. Took a quick tour and discussed pricing options for memberships, classes, and personal training. Im a complete newbie to gyms in general, but everything was explained incredibly well. The gym looked very well maintained (quite an impressive layout, actually) and the employees I spoke with were great.Im pretty sure Ill be getting a membership. Ill update this review if my thoughts change after Ive had time to form a more complete opinion.

I just moved here from NC. Stumbled across this thinking it was a normal gym until I took the Studio Red and Cycling classes. Not only is the staff excellent, but the amenities are above and beyond. These people really truly and honestly care about fitness, otherwise this gym would be thousands of dollars a month. I’ll never go anywhere else. Thank you!!

The gym is spotless and beautiful. I had no issues with charges or billing during the covid closure, and I actually cancelled my membership around the time they reopened - no issues with that either. I am ready to hit the gym again, and Im planning on signing right back up with them. This is legit the only gym Ive ever liked and felt like they wouldnt rip me off.

This ⭐⭐⭐⭐⭐ review is for Wendy the Cycling gym class trainer! Today my daughter and I did the 1st cycling class either of us have ever done in our entire lives! It was INTENSE (at least for me being out of shape lol) My daughter busted through it like it was a brisk walk in the park.Wendy made the class fun & she was extremely motivational, upbeat and energetic! Good music too (minus the Beyonce song in the beginning 😵)It was def a challenge for me, but in a good way. We will most definitely participate in more of her awesome classes! We want to try Aqua Fit next!I would recommend VASA as well as taking some of their group fitness classes!

I’ve taken studio red with trainer Amanda and I loved it! Great workout, great music and the trainer is right there by your side encouraging you and helping achieve your class goals! I would highly recommend

Love this gym. They have a wide variety of equipment to use and it is always extremely clean in there. I love the classes they offer and the personal training is top notch.

Sauna/free weights/indoor full court with windows. Awesome welcoming staff that doesnt intimidate. Lots of machines all over the place and tanning beds and massage chairs.Only downfall is sunday closing at 4... Maybe like 6 would be better

Its the best gym I have been in to date. Everything I need an the worker bees are friendly. I would recommend vasa gym to all the people I know.

Love this Gym! Definitely the best place to get a lift in if your in the East Valley! Quality staff, new equipment, and it’s also very clean! Best part is the VASA employees - always very helpful and knowledgeable.10/10 would recommend.

Love this new gym. A lot of good equipment. Not too busy. The staff is friendly. So far so cool.

I cannot say enough good things about Vasa. I have been a member of multiple other gyms in the past and this one is special. Not only do they have a wide array of equipment and amenities, but their staff is amazing and are the heartbeat of what makes this gym so special. Natalia, Erik and Antonio always have a smile and a Hi Scottie! for me when I come in and Natalia never lets me leave without saying goodbye. Ive tried to sneak out a few times to see if shell notice and she always catches me with a Bye! Have a great day! before I can get out the door. Love that kind of customer service.Anthony and his team of personal trainers have also been working with me non-stop since I joined to help me reach my fitness goals. These guys really care about us!Thank you Vasa staff for being a huge part of what drives me to be a better me. Grateful for you guys!

Excellent variety of equipment. Nice full-sized basketball court. Staff is helpful and friendly. Membership price is affordable and includes many perks.

Ive been a member for a little over a year. The facility is always clean and sanitary. The employees always have a great personality each day and greet you each and every time entering and leaving the Gym. I personally trained with Jessica Gonzales she is an awesome trainer who knows how to help and keep me on target for all of my goals.

I love vasa fitness! Everyone is so welcoming when you come through door. It is very clean and you see the staff cleaning in rounds. I love coming here and working out every morning!

The best gym I have ever belonged to. LOVE LOVE LOVE IT!!! The Staff is amazing, friendly, informative and so helpful. Clean and the atmosphere is inviting. Many amenities you have to see it to appreciate it.

Gym is kept very clean, there is lots of light, and the staff are friendly and helpful.I work out with Jess who is a fantastic trainer! She has helped me to improve my strength and balance.

Best place in town. I joined November 3rd of last year and been attending ever week. I participate in all the various classes they have to offer which all the instructors are great,they are very knowledgeable and make the classes fun. I also have been training the whole time which I have made positive results in my life. The first 6months trained with Aaliyah an outstanding coach and currently training with Jess. Which I needed more one on one training and I have learned more about health and how important exercise is to us in our later years. Thank God for Vasa Fitness!!!

The staff is friendly, empathetic, helpful and professional in all aspects of my fitness experience thus far!It’s now two months later and I have lost almost 10 lbs.! My Personal Trainer, Jess, gives me an awesome workout once a week. I’m learning a lot from her about how my body works and what I need to do to continue to increase my level of fitness! I’m almost 63 and she is very encouraging and knowledgeable about what I can do to get in shape. In addition to my PT sessions, I come to the gym three days a week and do cardio fat burning on the machines in the Fitness Cinema room and then weight lifting on eleven machines in the gym room. I’m replacing fat with muscle!! Soon, I will add fitness classes to my weekly regime!

Dean is an excellent customer service representative ask for him when you come to tour Vasa Chandler!Ive never been to a fitness gym in my entire ** years of living so had no idea what to expect 🤣Dean made the entire process very easy and transparent. He fully disclosed any fees so there were no billing surprises in the future. He took the time to thoroughly explain all the benefits of each level of membership. He was kind enough to offer a tour of the facility however we had already done so on our 1st trial session. Yes Vasa does offer 1 free trial which is great!The gym has a lot of amenities and I mean A LOT. Meaning it can be packed with people but never feels packed because its such a big building and they literally have everything and more you need for a full body workout!You are always politely greeted upon entering and thanked or wished a good day on your way out by all the employees who have been at the desk everytime we come in! It is a very pleasant environment to exercise in!My daughter and i are looking forward to this healthy new self care venture we are on! We will have fun doing it at Vasa!

Vasa recently opened a location near my house and I had to check it out. Hands down one of the cleanest gyms I’ve been to and equipment is great!

This gym is amazing! All the amenities you need and excellent customer service. Only wish is that they had towel service, but they do have clean up stations everywhere. Ps: no news stations on the tv which is a huge bonus!

I love the aqua aerobics class. The teacher and others in the class are great

I joined VASA back in October of 2020 and it was one of the best life decisions Ive made. I tore my MCL 3 years ago and had been trying to rehab it without surgery on my own since that point. I was unable to play soccer since that time and found basic things like walking or carrying my children painful and incredibly difficult. I made the decision to seek personal training because I knew if I had a chance of doing this without surgery, I needed someone to help that knew what they were doing and to help keep me from hurting myself further. This was my last shot.Since doing personal training with Dillon and Anthony the past 6 months, my knee is almost fully back to normal and I am in the best shape I have been in since I was 21 (Im 36 now). They helped me not only rehab in a careful and correct way, but have gotten me to the place where I can now play soccer with my kids again (albeit with some care) and I am actually able to squat with weight for the first time in years. Six months ago I couldnt even squat while only supporting my own body weight! Incredible.These guys know their stuff, listen to exactly what each person needs and help each of us with a personalized plan. They push you just the right amount without going too far and are believers in the fact that we need to listen to our bodies and get a great workout without risking injury by going too far. They have not only helped me get back in shape, but are also helping me make better eating decisions to support muscle growth and continued weight loss. Seriously, I could not be happier with Dillon, Anthony and the entire team at VASA. You guys always greet me with a smile, are incredibly helpful and make me feel valued and supported every time I interact with any of you. Thank you guys for helping change my life for the better!

Probably the most unprofessional and welcoming first visit I ever received to a new gym. I just moved here from New Mexico and the girl(Natalia) at the counter was the most unwelcoming and unfriendly person I’ve ever met working at a gym. I had to ask her about the rates and almost beg to have information breakdown on each membership they offer here. She didn’t offer us a tour or talk about anything the gym had to offer. That and her attention seems else where, also focusing more on if I cancel all the fees I will have to pay and aquire? Odd way to gain new members …. The gym itself is nice and clean and good atmosphere. If you can look past the front desk people and staff, do it.

This gym has everything youd need for whatever type of training youre looking to complete. There are free weights, cable machines, squat racks, basketball court, racquetball courts, cardio movie room, cycling, open area for training, and swimming pool with steam and sauna rooms. The check in staff is super friendly and the entire place is usually very clean and tidied up. It can get pretty busy on the weekdays after work hours so be ready to wait a little for your favorite machines or weights. With 7 squat racks, thats one of the best things about this place. They are well equipped. The courts only has 2 hoops and usually have a full court pick up game going on. The hours are also very good compared to most gyms. With it closing at midnight from Monday to Friday, it allows for myself to get a gym session in no matter how late I stay at work.

Very clean and well maintained equipment. Great variety of workout areas and classes. Very friendly staff. The nicest facility I’ve ever been a member of.

I like that there are classes. That’s the reason I left my gym. The equipment was intimidating and no one was willing to show you how to work with them. I still feel intimidated but feel hopeful. Nice and helpful staff and again like the classes.

OMGEE, I JUST CHECK VASA ON BETTER BUSINESS BUREAU AND THEY GAVE THIS BUSINESS 1 STAR ...SO MANY PEOPLE COMPLAINT ABOUT THIS VASA GYM ...ITS ALL ABOUT BILLING, CANCEL MEMBERSHIP AND OVER CHARGED PEOPLE! I WENT TO CK OUT THIS GYM TONIGHT , ITS UP TO DATE , NICE, CLEAN AND SEEM LIKE A QUALITY GYM TO BE BUT TO BE HONEST AFTER READING ALL THE REVIEWS .....THIS IS A RED FLAGG, A LOTS OF PEOPLE COMPLAINING ABOUT THEM OVER CHARGED PEOPLE .BILLING DEPT NEED TO STEP UP AND SERIOUS GET THINGS STRAIGHT UP ...I HOPE THE OWNER TAKE THIS MATTER SERIOUS AND FIX IT ASAP...I WAS GOING TO JOIN THIS GYM BUT ITS A NO NO FOR ME NOW . SO GLAD I CK W BETTER BUSINESS BUREAU....

Nice clean equipment, not busy during lunch

Our trainer Jess is really doing a great job getting us in shape. She is very educated and continues to educate us while doing the sessions with her.

Getting a lil crowded, but its a cool gym. Could use some extra racks.

This gym is nice and clean! They have lots of room and options to choose from!

The staff was so welcoming and friendly! love the environment to work out in. very easy to navigate as a new gym member.

Clean facilities, friendly staff. The trainers are very accommodating as well. I like the cinema room its nice to enjoy a random movie while running or jogging, I also like that the lights are dimmer it makes it feel a little colder.

Extremely friendly staff & amazing group classes. I highly recommend the Commit Fitness & of course, Zumba!!

Great experience overall! Very very nice gym. Much bigger than expected. Most bang for your buck

The staff is very helpful, knowledgeable and courteous. The app is easy to use and you can book the classes you want to attend.

It was nice and have more gym equipment more than where I live.

Best commercial gym in the area in similarly priced memberships. Bigger and Better than EOS

My daughter and I love Vasa Fitness! We also enjoy training sessions with Jess.

This is not a good gym. Someone stole my stuff when I wasnt looking and the staff was not interested in helping me.Update: Its been over a month and they never contacted me.

This place is very cool spot its very fancy but has alot of the newest stuff. My lady friend started going there as of today. Wish yall had some places towards downtown phx where I live or Id be there too

I definetly like this Gym. Ita unique and each type of fitness routine has an area. To which is taylored for its customers to exist in there style of habitat. Its important to make those on any sort of fitness journey. Wether it be body fitness mind fitness or soul fitness. The gym allows opportunity to express individuality all while coming together. Being a parent I look forward to the kids portion of the gym coming together, and would even possibly be interested in working for the gym in kids care. When that section is open the gym deserves 5 stars.

First gym ever that I enjoy coming to, selection of machines, keep up, cleanliness, everything is always good. Wish they would enforce people cleaning their machines after use.

Trainer Jess is amazingly knowledgeable, always positive and makes working out something to which I really look forward

All the staff is friendly and professional. Gym is clean and well maintained. Great experience.

Everything is newer and clean, has all the amenities I need. Staff is polite and the price is affordable.

Vasa is the best gym with the best customer service.Come get get your Gains!!!

Very nice gym with lots of amenities, pool, racquetball, tanning, massage and more. Very good value for what you get.

Since joining I have gotten more energy and enjoy the wonderful staff and members that I have meet. The members are very helpful and encouraging.

Staff is great and have a lot of different equipment and programs cant wait for kid care to open up!

Awesome gym! Always clean, new equipment, staff is very very welcoming. By far my favorite gym in AZ!

Happy I finally joined Vasa!! I love the movie theater fitness area and the steam room !!!

Clean, friendly staff, great price, love the classes!

Friendly staff, floor plan well thought out, very clean and close to home.

I am so glad i make the time to signed up my membership with Vasa and meet with profesional and friendly Employees/ PT.Jesse really nice and very profesional PT and i Would like to sign up with her PT program she have for me .

I enjoy the water aerobics and the silver sneakers

Beautiful facility, friendly staff, but way too far from my house

I’ve been going here for a week and I love the atmosphere. Lots of equipment. Sauna, pool, steam room and a spa? Pretty great options. I like they have wipes everywhere to sanitize equipment. I come from EoS fitness, and VASA is clearly the better gym. VASA is the goat

Awesome place. Very clean. Tons of equipment.

I appreciate the cleanliness of the facility, the friendliness of the staff, and array of classes, amenities and equipment available.

The staff is super friendly and helpful. Facility is very clean and has every kind of training equipment imaginable. And with Silver Sneakers, its free.!.

Vasa Fitness is my favorite gym membership I’ve had. I happened to move right down the road from this location and couldn’t be happier. It’s always clean and tidy. People are polite and employees are always smiling. I love the jacuzzi, steam room and sauna! Having the pool and classes available make it all the better!

Best gym out there. Sign up, you’ll love it!Brady

They run a good shop at the Chandler location. Best part of Vasa is that its not a hassle to cancel your membership like any of the other big box gyms. The staff is awesome, the equipment is top knotch and the rates are more than reasonable.

Recently joined Vasa and I love this place! Fantastic amenities- sauna, steam room, cardio theater, fun group classes, and friendly staff! Makes me feel like Im doing something healthy and indulgent!

I love Vasa Fitness, the staff are very friendly and very helpful.

It’s clean and overall its a good place for a gym.The people are nice the workers are a little rude.

Went in and said to the employee, Id like to talk to someone about a membership, he stared at me like I was an idiot and then finally said, OK? You wanna talk to me?I couldnt believe thats how they speak to prospective members and walked out.

I love this gym....bright, roomy, and overall great place to exercise. The staff is so welcoming and friendly!!

Love VASA employees are awesome, facility clean, tanning booths, hydromassage chairs are a nice perk

I love this gym and all their locations everybody here is great the owner employees the facility

Full functioning gym. Cardio, weights, classes, & indoor pool! Everything you need is here.

Very nice Gym, lots of equipment, I like the movie room.

Great gym! Place is clean and big, highly recommended.

Friendly service and spacious gym.

Really a nice gym. Always clean. The people that work at Casa are all really nice.

Always super clean and people there are super friendly, its the only gym I would go to!

The bathrooms were dirty and the spa jets are not enough.The cinema. room was ok.The screen was kind of blurry .The music they play is just as bad as EOS fitness

Can’t say enough about how great VASA is. Cleanest, best gym in town with the absolute nicest staff. You want a positive gym experience? This is it!

Love it, was a member at other big name gyms near this location and they dont even compare! Thank you team VASA for the wonderful experience

Lively place , The trainer are very helpful and very clean

Great place , I go every morning to workout and the gym is always clean and not to crowed. The front desk staff Zach and Antonio are always so friendly and helpful and they make sure to make you feel welcomed.

This gym has everything you could possibly need! Great value for the price.

I just found out that you can play video games in the massage chair lol just thought yall should know. 😜

Great environment in a large establishment. Never have to wait on equipment.

Antonio its the go to guy there. Appreciate the hospitality

Went to check it out with my friend... Loved the workout experience, the steam room, and especially the hydro massage!