Keap is our secret superpower. We use Keap to manage about 70% of our operations. Its so much more than a sales and marketing automation tool for us. Its what we call, our business management hub! With Keap, weve been able to streamline our processes and really deliver a premium lead and client experience. Having the level of visibility into my business that Keap provides has been a complete game changer. If youre on the fence, just jump over. You wont regret it.

As an entrepreneurial small business, you need a robust and agile software to function as the tech backbone of your business - and Keap checks all the boxes! Bar none the best tool to help you capture and convert leads, get paid faster, make more money, and stay organized.This software continues to innovate with new features that blend ease-of-use with power so that entrepreneurs can start, grow, and scale their businesses with Keap.

From the partner support through to the usability and customizability of the Keap platform, Keap truly value the work they do and who they do it for. This has been demonstrated time and time again with the initiatives to improve the features of Keap based on their openness to receive customer and partner feedback. Entrepreneurial business owners who are looking for a sales and marketing automation platform that will allow them to achieve true freedom from their business while scaling should look no further.

Keap is fantastic because it allows me to organize my business all in one place. From prospect and client data, quotes and invoices, and historical actions.Not only that, it offers the power of automation helping me send messages to the right person at the right time with relevant content. Since I wear all of the hats in my business, this support is invaluable. Keap is my most reliable employee!Not only do I use Keap for my own business, I also help other small business owners use this tool to accelerate their business growth by allowing them to serve more people more effectively and keep consistent tabs on their list.Its hard to find another CRM that does as much as Keap does out of the box, without integrations and at this price point.

To Keap, or not to Keap...Keap has been and continues to be a mainstay of support, automation and simplification in business. There isnt anything out there that Ive seen that has the customizability many need to fill in the little holes in business, the simplicity to make it quick and easy to use, and the support to come to the rescue when I need help.

I’ve been a Keap user for about 8 years. I’ve seen the changes not only in my business but hundreds of other businesses that have implemented Keap. Personally, Keap is responsible for my seven figures of income. I couldn’t have built a true lifestyle business without the features that Keap offers. In addition, as the world class sales and marketing automation software..Keap listens and believes in female entrepreneurs. They are the only company is recommend over and over again!

Keap is an amazing sales and marketing automation software. Because it has so many easy to use features, you can save money and reduce the amount of software you use when you use Keap.

The software is world-class, the organization is world-class, and the leadership is top notch. If you are an entrepreneurial small business, you need a customer database that does more than just hold data. You want to be able to get paid and save yourself time with automation. Keap will do all this and more.Ive been many businesses on the software since 08 and it continues to be a leader in the space that isnt going anywhere!

Keap is amazing. It helps me automate the dull parts of my business, so that I can focus on what I love to do.

Keap is a solid solution for sales and marketing automation for small businesses. From lead intake to sales forms, they can help pretty much any type of small business do what they do better.

We have had such success with Keap that we started offering it as a product. Not only have we managed to grow our own business with the sales and marketing automation - but when mapping out customer journeys and using Keap to implement them weve saved clients up to 4.5h a day in time back, doubled their sales and exceeded 140% net profit growth. We contintue to be big fans and love being part of the amazing Keap family and community

Keap keeps my business going even when Im not around! Without Keap, I would be duct taping multiple platforms together to create a simple workflow. Now I can easily create a landing page to collect new leads, follow up with them with a series of automated emails (and texts), close new sales with user-friendly checkout forms, and onboard new clients successfully with an automated email sequence to welcome them into our program. I dont know how businesses operate without Keap!

I have been using Keap nearly daily for over 16-years, both for my business and for my clients. I could not run my business the way I do without Keap. Its like having a full-time employee at a fraction of the cost!!

Not only are the people that work here friendly, helpful, and brilliant - but they have a product that is worth all of the hype. Its vital in the production of our business, and brings our users and their users together to achieve incredible things.

I LOVE KEAP.I dont know where my life would be without this software. It allows for me to automate redundancy within my business so I can focus on my high value tasks.

We dont just use Keap to power Agency 6B, we use it to help our clients grow too! Its the best investment Ive made in my business and I believe that it is a tool all business owners should investigate for their marketing and sales automation needs.

Keap has been the CRM & marketing automation system we have relied on since 2012. So much so, we have now implemented it in 3 businesses ourselves, plus we help our clients with it as well. We use most of the functionality, including the CRM, email broadcasts, sales pipeline, ecommerce, campaign builder, affiliates, appointments and reporting. Keap has saved us hours every single week automating repetitive tasks, which we would have needed to employ at least another staff member. We have also converted thousands of dollars in extra business by automating follow up to nurture and convert more sales from our database. We would be lost without Keap! Grateful to use a solid system and for their partner program that allowed me to leave my corporate job and build a business from home helping other users.

Brilliant software, brilliant team, my business wouldnt be the same without it. In fact my business wouldnt run without it

KEAP has been a game changer for my small business. It has helped me to organize my client database and manage my business processes while allowing me to save time with quick and easy follow-up that gives my clients confidence. I show up each day as an assessible and responsive partner that they can rely on using KEAP features like automation, my own phone number/app, and templates that make responding to request easy and efficient . If you are in need of a CRM to help you save time and reach more clients, I highly recommend that you try KEAP!

As a team, we use Keap in our business every day. Honestly, I dont even know how wed operate as a business without Keap. Here are a few ways that we use Keap:CRM (contact management)Lead GenerationEmail MarketingText MarketingManage Our Sales PipelineMarketing AutomationAppointment BookingCustomer OnboardingEtc.Without Keap, we literally couldnt run our business.

Keap provides a robust and flexible SaaS product that helps automate my marketing and deliver customer value. Keap has helped grow my business continuously since 2010 and the CRM and automation functionality alone make it worth the cost.

I started using Keap in 2009, when it was still Infusionsoft, and I knew NOTHING about starting or running a business. Luckily, Keaps functionality taught me all I needed to know. My whole business runs on Keap. I use it to keep track of every last little thing, and its so great to have all the information about my clients, my revenue and my marketing under one umbrella, and not have to go toggling back and forth between programs to know whats going on. (Multi-system chaos, ammiright?) I love how powerful and flexible the system is, but most of all, I love the people.

Keap runs my business - everything from quotes, invoicing and collecting money - business phone line, email and text marketing - calendar - tasks- i literally couldn’t do it without it. It’s like a 24/7/365 assistant who never calls in sick

Great place full of inspirational people helping small businesses succeed.

Keap is a very easy-to-understand CRM that I have used for freelance projects for the past few months.

I went to the Infusionsoft HQ for a conference and they were spectacular hosts. Incredible work environment... and they had some amazing coffee. Love these guys and gals!

Mel the account manager did a good job with making things right and helping me when I was upset and frustrated.

Their sales approach was extremely misleading and built the impression that the software was simple to learn and use. They did not disclose the amount of time required to learn the software system and their coaching is very inadequate. Be prepared to do your own research / youtube-university on how to build the system you need for your business. In my business, there simply was not enough time to learn the system in order to put it into practice.0/10 for customer service. In June I called to cancel my subscription, the customer service representative confirmed over the phone that the subscription has been cancelled but since my account was pre-paid that it would continue until the pre-paid time expired. Well, the account was not cancelled and they are refusing to refund the 2 months subscribed that I had asked to be cancelled. Also, be prepared to be sent a bajillion emails and if you dont read all of them you may miss the one that states that the account is set to auto renew.

Awesome workplace!

I have had the program for years. Cost tens of thousands and there is no way to take anything out of the program that you built if you want to leave. No way to save it in case you want to return in a year or 2. Very confusing to use. Would never recommend anyone to use this system for CRM. There are way better, easier, more cost effective systems out there for businesses.

Horrible. Im a new agency looking for a CRM. I signed up for a demo, they called me and we went through my needs, they gave me a good deal. I then started using the software and right away could tell that there was some things in there that were missing that I needed and ultimately determined that it was not going to work for me. I requested a cancellation, which by the way you have to request to speak to someone. I finally phoned in and talked to a rep and they wont even give me a refund. I literally signed up Jan 31st and I didnt even make as much as a form for my website. So if you are searching for software and need to find out whats best? DO NOT do the demo, make sure you do a free trial first. YOU WILL NOT GET A REFUND! I will never recommend this company. ever.

Partnering with Keap has been the best business decision I have ever made! Having a small business and being a one person show has its struggles. Keap is always there to help me and not only the software the people. With Keap I have a well informed, kind, helpful and insightful cheerleaders for teammates!! The product is user friendly (I am not tech savvy) with the best technical support people I have ever worked with! No matter what stage you are at with your business Keap will help you!

Amazing company. Remiya was so helpful and got my issues taken care of right away! Thank you Keap, you forever have my business!

If anyone is thinking about joining Keap/Infusionsoft or making the change from one to the other Id highly advise you AVOID THEM AT ALL COSTS!This email is what I just received after WEEKS of my service being intermittently downed. This has cost us weeks of productivity and tens of thousands of dollars in revenue.Very disappointed in the product, but even more disappointed how this has been handled after being a loyal customer for 3+ years.

Came here for an Agile Conference. They have a great facility and it was decently organized. Lunch was included and there was almost no considerations for any dietary requirements. I cant eat lactose and everything had cheese on it. No real fault of Infusionsoft, but this was my experience. They had plenty of parking and it was very clean.

Infusionsoft has been great. The more I learn about its capabilities, the more impressive it gets. Love it.Our coach Ernest Saco has been amazing. Extremely knowledgeable of the product and the sales process. His level of support has been an unexpected bonus. I dont know if everyone there knows as much and communicates as well. If not, clone him ASAP and promote the clones.

BE CAREFUL WITH THE SALES TEAM. THEY WILL SAY ANYTHING TO MAKE YOU SIGN UP. AFTER YOU DO, YOU ARE STUCK WITH THEM FOR A WHOLE YEAR. I TRIED TO CANCEL MY ACCOUNT BECAUSE I FELT I WAS GIVEN MISLEADING INFORMATION TO SIGN UP. THEY WANT TO CHARGE ME ALMOST $700.00 TO CANCEL. I GUESS IM STUCK WITH THEM TILL THE CONTRACT IS OVER. THE SOFTWARE IS NOT BAD THOUGH, AND PEOPLE FROM SUCCESS ENGINE ARE GREAT.

This company has integrity, which is what matters when you are choosing to invest in a software platform you will use in your business. I HIGHLY recommend working with infusionsoft. I have never been treated well by so many people in a consistent way and it seems that the big explanation and message I always get is how can we help your business grow and succeed. Its not always in those words, but its the message I always get.

Our experience has been very challenging. Thanks to InfusionSoft, we are now able to send automatic messages to our customers when they purchase a product. Unfortunately, our customers also have received receipts for past purchases that looked like possible identity theft, and have had their cards automatically charged multiple times for the same product based on a setting checked (or not checked) in a campaign or the system by IFS staff. We have also had multiple consultants not respond to our email questions, and were charged by IFS when they said they would remove a charge. The right hand does not know what the left hand is doing. I would definitely not choose this product for our organization if I could go back and do it again.

Im a champion of this software - and development still continues. As an Infusionsoft Certified Partner based in Toronto, I recommend it to many of my Canadian clients who need a CRM solution and/or marketing automation. They work very hard on creating a great culture, so their head office makes quite an impression! The founders have achieved something very impressive with this company.

Took my kids to the AZ Coding Challenge here today. They spent 12 hours with the staff here teaching them to code and competing against other kids for incredible prizes. They fed the kids breakfast lunch and dinner and gave them an incredible experience that will last forever. Thank to the whole team at Infusionsoft that helped out today. I will definitely make it a point to come to you for my future software needs. Thanks again!

Avoid this at all costs. It is a complete sham. Honestly, this is a top 5 worst business experience since my career started with the industry Im in over 15 years ago. From their condescending coaches, to the hiccups within the actual software to the inability for Infusion/Keap to display user sales stats, sales details- or to import properly with QB. Its all a mess. Save your money!

Working here is pretty awesome! Smart coworkers, challenging projects, and free cereal... What else is there? Oh, right... Legit adherence to core values, solid direction, great people!

I have never been treated as bad from a company they still want money even after they do not follow through with a appointment and theyll blame you on service. Take my advise dont use the service they steal your money.

Very inspiring office and amazing culture I love going there to be inspired but of course its an office and theyre all hustling there every time ...

Very confusing hard to use software try anything else except confusion soft also when it comes time to canceling hard to deal Deal with you actually have to set up an appointment to cancel and they charge you for doing it if you don’t do it within their suggested timeframe that they don’t tell you about until you go to cancel please take your hard earned money elsewhere

This software is horrible and the service is worse! After spending countless hours trying to setup their quirky software, its still not working. I wanted and was sold a simple solution but they sold me crappy software that even their coaching cant get to work. Horrible, horrible, definitely save your money and TIME (lots of time), go elsewhere.

My boss was there at University and made a tour through your bilding

I love Infusionsoft products, people and culture. I enjoy helping Small Businesses Succeed and they are on a mission to deliver positive results for millions of customers.

Infusionsoft software has revolutionized my small wealth management company. It helps me follow up without me doing the work. The people there also support me Eileen I have any question.

Infusionsoft is all about hype. They are great at making you feel like this product will boost production but they dont tell you that you need to hire full time staff to learn the software and it features. We were with Infusionsoft for almost 10 years and looking back it was a mistake. Very overpriced for what we used. Many other companies are less expensive and easier to work with. Their customer service is lousy and management couldnt care less about your issues. When we tried to cancel they forced use to pay another month even as a loyal 10 year customer. Very disappointed in the way we were treated and would never join Infusionsoft in the future. Consider the huge time investment in this software before you sign up and dont give them your credit card number.

Terrible experience with you guys. Is to sad to see that in order to close an account I have to make an appointment. you designed a system so confusing that you are betting on people just not closing their accounts because you make it hard? I have to say this is the 3th time I try closing the account. But I will never do business with you again. Bad Business

Watch out for these guys...After reaching out for some information on the product because I had heard good things, they contacted me. In typical sales rep badgering, they finally got me to agree to start with their product on some kind of promotion for new businesses. We were slow in getting things implemented as there were many different folks on the team. Over a couple months of back and forth, things never really materialized, but they continued to charge me not only for the monthly fee, but for the implementation that they never did. Kind of odd, but I went with it, thinking I would eventually get implemented.I ended up getting really involved with another business and had to put this one on the backburner...Infusionsoft preaches self-starters and small business owners, so clearly they should understand this. Anyway, had to end up shutting this business down. I went online to cancel and instead of allowing me to cancel, I got a message saying that I couldnt cancel and that someone had to reach out to me.Couple days passed and someone reached out, eager to keep me on board. I explained, it just wasnt possible, as the product was no longer relevant to the business. She desperately tried to save the account, offering me free months and everything else, totally missing the point that it was no longer needed. I asked for a refund on the implementation to which she said shed ask her manager. She came back and said that not only would I not be issued a refund for the implementation that they NEVER did, but that she was going to charge me a cancellation fee. So no services rendered, many months of payments, an implementation fee that was never completed and a cancellation fee on top! All because my business and needs changed. For a company that prides themselves in the entrepreneurial spirit, this is far from accommodating.Sometimes businesses need to think bigger picture...could you try to squeeze another couple hundred out of a business owner, sure, you could. But ultimately, are you better off just doing the right thing by the customer and moving on to the next one...absolutely. No bigger picture thinking over there, this company just wont make it. They have a good product, but their customer service is just awful. Run and hide from Infusionsoft, theyre just out to make a couple bucks off you and not out for your interests.

This is a great business, has great leadership, and has an amazing culture. I have learned so much from so many of their leaders. A great organization.

Our company, Aviation Performance Solutions (APS), and our executives have benefited from participating in Elite Entrepreneurs, a company that originated at Keap co-founded by Keap CEO Clate Mask, over the past 3 years. Keap is genuinely interested in helping small businesses succeed and truly delivers on their purpose and vision each and every day. We have also been a long-time user of Infusionsoft (since 2008) and continue to benefit from its powerful sales and marketing automation. Thank you, Keap!

Many small businesses struggle to grow or fail all together because they arent able to follow up with their leads and customers. Infusionsoft makes follow-up easy and reduces the chaos of running a small business like nothing else Ive seen.

Where do I start? I first signed up with Keap to have one software to handle my marketing and business needs. I specifically asked if Keap included a formbuilder so I could collect detailed customer info and have them pay for the event immediately with a credit card - later finding out that that feature only exists which their Infusionsoft e-commerce suite and would cost extra while not being directly linked with the Keap system; so much for the singular software idea. After some conversation, it seemed I would be part of a Beta test of that feature but was turned down because my business didnt meet the criteria they were looking for. Read that again: The feature I specifically asked for; the reason I signed up and paid, was not available to me though it was available to others because they fit the pigeon-hole of what Keap wanted to gather metrics on.Since that time, Keap software has been super buggy and I havent been able to access my dashboard in well over a week. Ive contacted tech support twice about this issue and all I get in response is that it has been escalated - meanwhile, I cant invoice ready-to-pay clients and my Google calendar isnt connected (I changed my google password and cant connect Keap since I cant get to my dashboard) and am forced to manually check my email daily to make sure no new appointments are being missed.Ive also reached out to the Customer Success manager via email and she has not responded (its been a week). This appears to be business as usual. Every time I have reached out (were talking a dozen) I have been promised whole-heartedly that they will get back to me as soon as possible, and it rarely even comes to fruition. So here I sit, with a $99/mo package I cant use and not a soul at Keap has contacted me. Next step - cancelation with an attorney on the line if they try to force me to pay for a product I cant use.Buyer beware!!

We paid over $1,600 to get started with this software, the salesman assured us that their software would be able to handle all we told him we needed it to do to run our service business. Once we actually started implementing the system, it was obvious that we were misled. One of the managers even admitted as much in an e-mail, but they refused to refund our money. So at this point be basically wasted $1,600 on a software that cant meet our needs. Now their solution is to purchase 3rd party add-ons and use google calendar for scheduling, really?!

Infusionsoft, like any business software worth a damn, is only as good as what you put into it. It can get things done that really no other system can.

Ill start by saying that most folks dont usually write reviews unless they are dissatisfied. I am an employee and have been for 4.5 years. I have had a long career thus far, but I will be here as long as possible because even after all this time, and all the changes, this company still works from the foundation of customer care and support. The culture within these walls is like nothing Ive experienced and likely will not again. I am proud to be an Infusionite.

I love the software, but moreover I love te company, its values, purpose and mission. It is a very strong community.

It is very nice inside but still a call center.

Been working with them for about 4 years now - theyve squeezed more $ out of my business than I realized was there and its automated. Win-win!

I hated on Infusionsoft when I first began using it; then I ended up using competing products and came running back. There is a definite learning curve, but this is undoubtably the most powerful platform of this type out there. Its also one of the best integrations we have with Shopify!

A brand that truly does from the inside out put the business owner first. They DO care about small business success.

Fantastic place to work. Really driving to help small businesses succeed!

I called 11/15/2015 to cancel our account, I have sent several emails and have been told several times that Wes Wittaker is handling our account yet I have not heard anything from him. No call, no email, nothing! I have sent several emails with no response. You are quick to take money but not quick to cancel accounts and give it back. Your customer service is horrible and lets us know we made the right decision in cancelling our account!

Infusionsoft is a great company thats puts the business owners and community first. Their team members are compassionate and enthusiastic about their work!

Based on representations to my IT person, in early 2016 we paid for a full year. But we quickly learned that the representations about the flexibility afforded by this software was misleading. We asked for a partial refund but Infustionsoft refused, blaming us for not having initially asked the correct questions. Then, ti add insult to injury, about a month or so ago, Infusionsoft charged our credit card for $257 without authorization. and upon contacting them, admitted that the charge was wrong and our credit card would be credited for such amount. Nonetheless, to date the credit has never shown up, and Infusionsoft just told us that it cant do anything about it.

This company is on the cutting edge with great support and sales team!

Martial Arts consulting guy Bill Storm and InfusionSoft cheat my $6000 and never give me any result. (I just got one telephone call for $6000)Bill was so rude after I paid money and now complain InfusionSoft too.If you think InfusionSoft is bad company DO NOT USE them to make money Bill Storm! I.M.C. - The International Masters Council

Infusionsoft is laser-focused on helping small businesses succeed - and they do, every day.

Cant get a trial version. Not happy with the service from online chat. The rep kept asking if I wanted a Trail application.

Horrible experience. I had multiple accounts with Infusionsoft. When I cancelled just one of the accounts I was harassed repeated and offered the same exact service at half the cost in an attempt to keep the account active. Apparently all you have to do is let them know you are going to leave them to get a rate reduction. Infusionsoft could have offered it to me for $1 and I still would have cancelled. The way they treated me was so unprofessional that I decided to cancel my other accounts as well. I got an email showing that I had a zero balance but today, months later, I received a letter from a collection agency. Do yourself a favor and choose another company that understands that you dont retain clients by trying to bully them.

Dreadful experience. Really was hoping it would have worked, but it lacked core Gmail functions. What made it worse it took 2 weeks to cancel, support and customer service were awful. There were a few nice interactions, but overall most were unable to help or were unprepared. I wont be going back.

Great employees and community outreach but wow is it fast out there.

I first purchased Infusionsoft several years ago and every time I need help, they ALWAYS go above and beyond. Their mission is to truly help small businesses succeed!

I havent done business with Infusionsoft, nor have I worked there, but they hosted CSSday.io there the last 2 years, and they are awesome for supporting the local dev community in that way!

Very slow support for agencies like Aqaba Technologies. Lacks noteworthy experience. Extremely non-intuitive to operate compared to similar Saas solutions. A neat system in conversation but when applied is not as easy. The catch is that once you figure this out after spending several thousand dollars, you are asked to pay for continued education with a preferred vendor.We are a mid sized organization and its till took us months to apply our own campaign. We decided to scrap Infusionsoft by that time as it is quite the resource hog. Great for pure Infusionsoft based agencies but not for a full service agency. There are much better options to consider as we have found.Make sure you have a great understanding when performing your demo with a rep if you are considering this service. Request a full demo from cradle to grave so you can see what is entailed and if you are capable of supporting such a service. Your Agency service fees need to reflect your time and effort which could price you out of an opportunity.In closing, I hope Infusionsoft goes more the route of drag and drop interface with a graphic sales funnel and CRM. Such an advanced system should have more intuitive navigation and operation user interface. Another upgrade to consider would be to integrate with Quickbooks for generating invoices synchronously, credit card as a method of payment seamlessly within the application. We would reconsider this service once they improve the overall agency user experience. No regrets otherwise.Best of Luck!

Amazing company with an incredible culture and brilliant people.

I tried the demo which is in fact not a demo at all...its a sales call with a representative that tells you everything you want to hear...Next, they ask you for a credit card to pay for the 1st month.Then they upsell you on the coaching for $1500.And finally once they swipe your credit card you get access to the demo and software...Once I actually got to using it, I realized the software is a jack of all trades, but a master of none so I asked to cancel my account and get prorated for the days in didnt use...They said it is non-refundable, so now I am out $1879 for a 14 day trial of a software program I am never going to use...You say you built the software for small businesses, but all you do is prey on them with your predatory sales tactics and bogus refund policies...A legitimate business that cares about and respects small businesses would offer a free demo first of all, and secondly refund money to busineses that did and will not use their service.Shame on you!

🙌 Amazing software! Every small business should have this software!

We love our Infusion Soft family.

Amazing software. Outstanding company!

They truly care and support is awesome! Especially Wyatt Mack!

Software is fantastic a bit of a learning curve

Good system and very informative conferences

This company is terrible! The software would not fit my companies needs and they will not let me cancel and not pay the kick start fee They continue to take the payments from my account. I would never recommend this company and never use them!

I havent seen any other company that puts its Customers and Employees before anything else. I have been an admirer of Infusionsoft for 6 years and a user for 4. It has helped me grow my Businesses and Automate Processes!

Great organization and people.

My favorite sales and marketing software specifically for small businesses!

Great culture and atmosphere.

Great company and software!

Great place to work!!

Awesome place to visit

Just flew in and man my............

Works their hardest to help small businesses.

Get an accelerator and LAUNCH your business!

This is Mecca for the small business owner

Great product!