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ADESA Phoenix
400 N Beck Ave, Chandler, AZ 85226, United States
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Bi
Review №1

Very convenient place to drop off cars . People who work there wasnt sure what to do because they have never had someone just drop off . But they got it figured out and thats that.Place is huge and can easily move around with a trailer behind you... Also very clean

De
Review №2

For Transporters..Easy to find units but the walk from the transport lot to the main gate is about a quarter mile so if youre pulling alot of units youll walk a significant amount not including the massive lot.There is some parking for pulled units on the transport lot itself but everywhere else is heavily restricted.Best thing is every time I come here there is always space and room to park your truck and load.Drive safe.

Ch
Review №3

The ppl are helpful . The cars come in all shapes, sizes & conditions

Ka
Review №4

The staff? Amazing. 5 stars.The layout? Large difficult to navigate. Unclear directions. 1 star.

Jo
Review №5

I was sent there to detail cars.The job was lite but I was on my feet all day.

Er
Review №6

Wish the office was open until 5pm. I need my gate pass Juan. I actually dont mind loading here. Easy in, easy out for trucks.

su
Review №7

Adesa you guys are always on point thanks for your new update that helps out alot thanks

Ge
Review №8

We haul cars from this place to Texas , i recommend this place .

Pa
Review №9

Car haulers As long as you have a gate pass, you can pickup the car 24/7, this is the first auction that I’ve been to with 24 hour pickup.

Ja
Review №10

Staff is very helpful but it seems they have too much work for the people I just wonder how much they get paid hopefully alot because they deserve it

Jo
Review №11

Sleep with the top managers and you get what you want and you move up fast working here (: hard work doesn’t matter at all here.

Ce
Review №12

Transporter Hours are 24 hours thank god!! guy i spoke with was super help full!!

al
Review №13

Verry good customer service

Se
Review №14

Good. Service

Fe
Review №15

Awesome. Everyone was so nice. Thank you for keeping my car safe.

Ly
Review №16

First time delivering auto parts here. Very different from all my other delivery stops. Everyone was cooperative and friendly.Thank you for making my first time delivering to ADESA PHOENIX a good one!

RO
Review №17

The worst place in the world to navigate they need golf cart shuttle service takes all day to find a vehicle.

Ev
Review №18

I had a great time working there.

Be
Review №19

So after doing investigation when I picked up my car my stereo was missing. I thought the stereo was taken from Alpha towing. But they showed me pictures that the stereo was in the car. So I found that my car had been moved to Adesa. I called and talked to Gale who was in charge of my car repo and found that she had pictures of the car with the stereo in the car. I later found that Ryan Sonaski who was in charge of the department lied and said the car had the stereo in it when he dropped it off for me to pick it up. As you see in this picture the car is still in the yard and they said I lied and the car had the stereo. I spoke with the manager of Gale and she told me she takes her employees word over my word. Since I signed a document stating I was responsible after I took the car. This managers ethics is horrible and will be reported to the police. I will not stop with this post, I will post and share my experience with YouTube and Facebook. With call recordings. I have uploaded more photos with the time stamp of the date and time I took the pictures at 9:16, I scanned my drivers license out of the gate of Adesa at 9:29. Unless by some miracle of time travel it was impossible for me to change the date and time of the vehicle in the compound. I really hope upper management makes this right.

Da
Review №20

Great people always a delight to do business with them

Mi
Review №21

There are some really nice cars there glad to be a part of it

KC
Review №22

If you are a licensed dealer, this place sells cars

St
Review №23

Arizonas Adesa is huge, I would love to work there, very nice people....especially Alicia. I had a great time hanging out and meeting new people.

da
Review №24

I was working there and the people were great

Ar
Review №25

👍

a
Review №26

I did not mean to click on your site to get more info. I did not realize that it is a paid site. PLEASE DELETE thank you blessings andrew

Gu
Review №27

Great service

Ga
Review №28

I was able to connect my brother in law with the services provided by Adesa and he shared with me that he is extremely happy with the outcome.

Ja
Review №29

Fast paced with multi auctions going on. You better have done your homework before coming here. The action happens in minutes. From the web to the floor, everyone is bidding, hopping they win it before going broke. The out come of the bids are varied depending on who it is and how bad they want it. This auction is for licensed dealers. I came along to observed and had a great time. Before the excitement, you can view and inspect the cars to better your research. If youre not a dealer/broker, better to get one, you can walk out with a deal.

Ed
Review №30

Im really impressive with costomer service especially with the shuttle, i had a 9 unit load and miss Teresa was so helpful,

Kd
Review №31

This is a very good auction site. The custodians are very good especially Miss C!. I love this place. Bought a Lincoln Navigator here about 8 years ago. Perfect truck with all the bells and whistles. Looking to get an S550 2014/2015, but the guys who bid are insane. They bid these cars for more than you can buy one at a dealer. Hopefully one day, I can get my dealer to get one for me at a human price!

Ro
Review №32

Unless your management, you are treated as a second class citizen!! Management acts like they are so above everyone else. Doug (Manager) is just rude to employees!! If your a female and want to move up, sleeping with Doug will get you that promotion. (right Alyssa) They also use On Demand staffing which is a joke. On Demand will bill them for employees that arent even there. On Demand will scan in employees when they dont even show up. So ADESA needs to get their head on straight. This is why fees are passed on to the dealers. So much money wasted !!!

Lo
Review №33

Very festive. The caffeteria food was excellent.grillsDesserts. Hot cold everything. Great salsa! Nice bathrooms. Bad parking.

Ni
Review №34

Dont buy here. This place is by far a shady place to work and to purchase a car from. They dont care about their customers. They dont fix their cars before selling them. They spray the cars carpets and seats with spray paint to cover the dirt on the car rugs and fabrics. They spray Armor All and water underneath the hood of the cars in and around the air intake and electrical components to make it look clean. Mechanical issued dont get fixed, just covered up enough to not find at first sight. Many cars are knowingly sold containing mold. In many cases cars are washed with Windows down, not to be dried soaking the inside and causing mold. Employees are treated poorly and not valued or listened to even in regard to health problems. Many cars come in the shop containing drug paraphernalia, needles, used condoms, used tampons, and body fluids. The only provided employee safety measures are latex gloves, safety glasses, and occasional dust masks. None of which are enforced unless a safety check is in process. Employees often have to chase down their checks in order to get paid. For the sake of your health and the value of your money, it would be wise not to do any business with ADESA.

do
Review №35

24 hr pick up for drivers

Ro
Review №36

Need to learn how to put the cars I special for people that was a tow trucks that got to walk all over to look for vehicles are picking up for a insurance company they need to learn to put all insurance cards that are being picked up and its closer and easier area for tow truck drivers to walk to get them especially one tow truck drivers are some of them have disabilities and walking long distance

Za
Review №37

I will like to say that Adesa is a nice friendly place to work. I started working for Adesa through people Ready to drive at the auction. Kathy who works with People Ready is a kind person who offer me a part time position. During the fast pace andchaotic, everyone tries to get the job done with a good attitude.

yz
Review №38

Beutiful

Ar
Review №39

Great place to get a job. Always hiring. I dont know how it is to be a customer there though.

Ja
Review №40

Worst place to work. They treat employees like garbage . Oh and you’re probably gonna have a lot of problems with your car your get because they just make them look nice and don’t really fix them.

Ch
Review №41

The people was so unbelievably slow. I’ve seen people move faster in reverse. Both timesI was a visitor at this facility this was the case. I am told the also have what is called a plate grave yard. When my car came here they removed my plates from my car and insisted they didn’t know where the plates were. I had to place multiple calls to the the police, towCompany and the bank before I could report them stole.

Ju
Review №42

All good

Sn
Review №43

Overworked staff. Poor moral. Not very good deals. Some really damaged vehicles being sold. Unsafe in my experienced opinion. Competant service technicians. Great lot drivers. Great location just East of the I-10 on Chandler Blvd. Nuff said

An
Review №44

Car auction

Ma
Review №45

Place is ok. Using the map app coming bsck was confusing, she gives the next turn off the last min and not enough time to switch lanes. So i end up making uturns but still lost. Give up and use my guess route to get home.

Co
Review №46

Had a hard time finding my car

Co
Review №47

If you work for a transfer company beware of this place, your vehicles are never where their supposed to be. And dont ask for help its non existent.the place sucks.

Az
Review №48

Great customer service

La
Review №49

This place has a real good breakfast menu.

Ra
Review №50

Bad customer services at the gate!! 2 hours waiting for a security officer to help me at lot #2/#4.

Ra
Review №51

Bad business

Dr
Review №52

Very unhappy with my visit. When I called I kept getting hung up on and it took me about a hour and half just to get someone on the phone.When I received my car back it had damage to it. I don’t know if they did it or the towing company. No one even told me my car was damaged when they returned it too me. This was a horrible experience.

Er
Review №53

Ive got to say for a transporter of myself for a first timer they was nice also didnt know main lot open 24 hours for pick up, but off site not, I liked had 1 in Enterprise lot but they gave me a ride for my 1 car. Thank you hopefully I pick up more here for my dealer in Long Island, Ny

Ja
Review №54

I purchased a car and the 5 day warranty inspection. Didnt receive a call stating the car was finished until the warranty 5 day period was over. Brought the car to a mechanic and it has 2k worth of stuff wrong. Buyers beware your paying for a inspection they are probably not performing. I dont know how anyone would have not found all the stuff wrong with the car.

Ka
Review №55

Were a transport company and ADESA is easy to work with. 💯

Au
Review №56

Love working there love my job if only some of the workers werent complete morons mainly people ready

Am
Review №57

Friendly staff.. Jamie was super nice helping me purchase my car back it simple and had no problems

Ni
Review №58

A bit of staffing issue, not bad.

Aa
Review №59

Great place to buy cars, trucks, SUVs, and more. Great staff. Great place to have lunch.

Gi
Review №60

Its a good place to work, but being hired from the agency first sucks.

wa
Review №61

Take your own jump start car with, , because then take 30mins plus,

Ch
Review №62

Well I never had the privilidge to do any car buying there but myself and a few other ex-crew members (you know who you are...lol) did the new layout and striping of the entire lot. Every Adesa employee from main security all the way to the top awesome and respectful about staying out the work areas til we were finished with our jobs.Its a madhouse there but well organized

JJ
Review №63

Its a dealers auction, run very efficiently.

Al
Review №64

Very unprofessional service for your commercial account. Got transportation dep on the phone they give me fax # to send the request for pick up and then no contact at all. I left voice mail but still no response then called again transfered 5 times and voice mail again. The fax was lost in the shuffle and they are not taking any responsibility that they lost the fax and was not their fault for any storage fees that we had on the account. Now the story is to send emails LOL. I will not sent either such a nonprofessional service to blame us for your lack of responsibility

Sh
Review №65

Nice people that work there.

De
Review №66

Went with a friend who works there and left his coat in the van and he didnt want to wait till morning plus he needs it to wear in morning.

Ep
Review №67

Nice cars

J
Review №68

Top notch service and misters... thank god. If you get burned here on a car then you must be new to the business son!

Co
Review №69

Picked up a 270z

Sh
Review №70

This place is always quick and fast if you know were everything is

Wi
Review №71

Im just being honest

Bi
Review №72

Closed upon arrival, but security was nice and were helpful.

Gi
Review №73

Great i work there.

er
Review №74

Auction is the smart way to go!

Ed
Review №75

Nice place to buy a car. Mist are dealer auctions.

ti
Review №76

Ideal was Adesa auto auctions proximally once a month with the company I work for whatever Ive been there that employees have always been knowledgeable and friendly places clean actually really nice facility

La
Review №77

After many years in business I finally found the auction that I can say is the worse so ever2 months and they still cant come up with the title even though I paid with a wire transfer and they have the money now for a truck that I cant sell .not only that they dont want to help with getting the title ,they dont answer the phone and they never call back I can say that they are worse than manheim Texas Hobby with only one purchase , by naaa 30 calender days with no title you can return the vehicle but this place is a 30 business days

Za
Review №78

Very Organized Facility!!!

Ms
Review №79

Wendy is awesome!! The ridiculous buy fees.. not so much.

Cl
Review №80

Love my job I work for this place best place wholesalers

RY
Review №81

Great place good customer service

Na
Review №82

Do yourself a favor and go to Manheim instead. Adesa is fulled with Undertrained employees and Under Funded software systems. Bought a car, auctioneers announced SOLD After I made the final bid. I even got a notification from Adesa on my laptop that I won the bid. Adesa system then asked me how I want to pay for the car and how i want to get transportation. ALL Clear indication of me winning the bid. I go to auction to pay for and pick up the car. When I get there, they said I didnt buy anything. We pulled up the video, they sold the car to the bidder before me for $100 less.....Claiming that Their system did not get my bid in time since i did it online. What is the purpose of bidding online if their systems arent synced to communicate in real time?

lo
Review №83

Just attribute the horrible customer service as another reason to pay your bills, and a reminder that repo lots dont care. Cant schedule an appointment, no one returns calls. Theres only ONE person that handles releases, no one else...guess what? Out of office for whatever reason. Beware the monopoly.

An
Review №84

Awesome

Ro
Review №85

Friendly staff a great place to work.

IO
Review №86

Very easy to PICKUP

Ma
Review №87

Work the auctions as a temp everyone is friendly and helpful

Za
Review №88

Very nice auction site, staff was friendly and made sure everything was handled! Will return!

Er
Review №89

The place is growing on me praise God

Ch
Review №90

EZ Money and Always something going on at the AUCTION!

Er
Review №91

Abandoned all hope he who enter Adesa. Workers are rude, unprofessional and inept. They make you jump through unnecessary and expensive hoops. If you want to spend your money wisely,go somewhere else.

S
Review №92

Very busy and fast paced.

Bi
Review №93

No customer service

D
Review №94

As a car hauler, this place sucks. No car pullers and took over 2 hrs to find all my vehicles.

Sc
Review №95

A very large auction house for every kind of car and truck. Thousands to choose from. Every Wednesday.

JC
Review №96

A very expensive place to buy vehicles, and buying fees are to high

An
Review №97

This location has questionable bussiness practices that the average dealer wont look into. They have relationships with specific buyers that they structure the deals so they get the units. The relationship with the banks are scetch they never notify the banks with the correct info. Looks good on the outside but major shady bussiness going on at this location Im doing a further investigation on this location if you have any situations please send me the info.

RO
Review №98

I did not get paid

Do
Review №99

Extremely rude guards at the gate! Hope I never have to go there again.

An
Review №100

Its cool to work there

Information
100 Photos
100 Comments
4 Rating
  • Address:400 N Beck Ave, Chandler, AZ 85226, United States
  • Site:https://www.adesa.com/Phoenix
  • Phone:+1 480-961-1161
Categories
  • Auto auction
Working hours
  • Monday:9am–3pm
  • Tuesday:9am–3pm
  • Wednesday:7:30am–3pm
  • Thursday:9am–3pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:Closed
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