Precision Tune Auto Care
12140 Champlin Dr, Champlin, MN 55316, United States

Review №1

Love these guys and would love to go back but cant get through to any phone number I call.. anyone know if theyre not currently open?

Review №2

My brakes went out and I had my vehicle towed here. TJ was amazing. He was very helpful in showing me what went wrong, how to fix it, and did his best to work with me on pricing. He had it done in 2 hours. He was also majorly backed up with other work and was solo, but stayed late to get the job done for others.

Review №3

Outstanding...simply put. They got me in for an oil change....put me into their busy schedule due to my busy schedule. They gave me an estimated time and boom... they were ready for me when I arrived!! The service manager/writer, I recall Dave was his name, was super personable and a pleasure to talk to and work with. Ill be back for certain. Thank you for making a time crunch on my end easy to deal with.

Review №4

It was one of those hot summer days when my Acuras AC stopped working. Precision Tune got me right in and fixed it faster than I expected.

Review №5

Got an AC recharge done here, TJ was very polite, friendly and helpful. The service was quick and best.

Review №6

Dave and TJ run a great shop! I am very impressed with their customer service, knowledge, honesty and integrity. This operation gets my highest recommendation!

Review №7

The mechanic explained what type of issues that was wrong with my vehicle to ensure I understood. Excellent customer service, honest and good deal!

Review №8

Excellent customer service excellent service and you dont feel like youre getting taken and wonderful establishment

Review №9

Wish I could give 0 stars. They seem nice, and are nice people, but they do not know what they are doing. They ripped off my girlfriend. She will be getting her money back. 😒

Review №10

I made an appointment a week in advance. Dropped car off early on Sunday night for 8 am appointment on Monday. They did not look at my car until 4:50 pm. They said they drove it. They are going to look at it again the next day. Still took until Wednesday to get car back. They called me and said it was not the wheel bearing like I thought. It was the brakes (caliper was sticking) said that is where the loud noise (roaring like my car is going to blow up) which I brought my car in was from. I told them that my car makes noise while driving not braking. But it is a fusion and they have mushy brakes and I wanted to make sure that is the correct problem. They said yes. So, I had to borrow money to fix it because it was very expensive. Then after they fixed the brakes they said the noise was still there. That it was coming from the transmission. So, I told them I was concerned that they could not tell the difference between the brakes the and transmission noise. I was very frustrated. I would not have fixed the brakes if I would have known the transmission needed repair. The car is not work that. So I am frustrated and feel I was ripped off. They did not even look me in the eye when talking to me when I picked up my car.

Review №11

Nice area for servicing cars. Affordable fees. Staff are friendly

Review №12

I used a Groupon just yesterday at Precision Tune Auto Care. The Groupon was for a synthetic oil change and new windshield wipers. They also topped off my windshield wiper fluid and adjusted my tire pressure just to be nice! I worked with Dave who was professional, friendly, and made sure everything was done correctly. I would definitely recommend Precision Tune Auto Care and plan to come back here in the future for my next oil change! Thanks Dave!!!

Review №13

These guys are the real deal! Driving through cross-country I ended up needing some new brakes & oil change and these guys helped me out big time. They stayed after business hours for a hour and a half to ensure the job was done and the price was better than I would get anywhere else. If I lived out here, this would be my shop, hands down, if you have auto needs, go here!

Review №14

John the manager is great letting the customer know what needs to be done and how long the job will take. He is more knowledgeable and honest that some of the dealerships service centers I been to. The technicians here are also great, they will show or tell you whats wrong, and suggest work to be done in the future if needed. Champlain Precision Tune regularly has a Groupon or other coupons on their site to save you money.

Review №15

Had my tires delivered here from Tire Rack, called in and asked if they could install them before the snowstorm next day, without an appointment they were able to squeeze it and finish it throughout the day. Great service!

Review №16

Friendly staff and great service at affordable price.

Review №17

They are so nice here. They do a good job and were on schedule.

Review №18

I read the reviews and thought I would give them a try. Lots of reviews mention John and Im pleased to say I am just satisfied with my service as everyone else. He was realistic and curtious to my specific situation and when it came time to pay the cost was less than the estimate despite needing to keep the vehicle a second day. Thanks again john

Review №19

Awesome service... Quality techincans...

Review №20

Just dealt with John at the front desk for an alignment on my f-150. Tires plus couldn’t get it perfect after taking it there numerous times. These guys were able to locate the issue and got it done 100% perfect. Highly recommend these guys. Thank you so much!

Review №21

I would have to say by far the absolute best shop I have ever been to. They were honest, had wonderful customer service and got my car back to me quickly. John is so patient and probably one of the kindest persons I’ve ever met. I had a number of things that needed to be fixed on my car and precision tune auto really exceeded my expectations. I have two young boys and the peace of mind I now have driving my car is truly priceless. I would recommend this shop to everyone I meet and I have to tell you, you have a customer for life.

Review №22

You guys are great! I was having a car crisis and I had originally had an appointment for 2/14 but John at the front desk was extremely helpful and somehow was able to get my vehicle in on Monday even though they had a full day already and address my issue. Very respectful, knowledgeable, friendly and attentive. Highly recommend!

Review №23

John the manager knows his stuff and is very helpful. Prices are reasonable and the work they do is sound!

Review №24

The mechanic tried very hard to assist me with replacing a bearing but couldnt. I give them 5 stars for courtesy and effort.

Review №25

Quickly diagnosed my car’s alignment issues and offered to make adjustments on what was required and received a no pressure estimate on sway bar end links which wasn’t a top concern yet. Very knowledgeable staff with experience repairing most car systems.

Review №26

Had a great experience at Precision yesterday. Very quick and painless... John at the front desk was very polite and nice. I will definitely be back.

Review №27

They are very good, polite, & try to get you in & out ASAP, BUT they also take their time to make sure they are doing the job correctly!

Review №28

John and the crew at Precision Auto Tune in Champlin do great work. They go above and beyond in the standard in quality and doing right by their customers. I have brought my cars there on a number of occasions. I am happy to have found a trustworthy garage in the Twin Cities to help me when an automotive issue has arisen.

Review №29

If you want fair, honest and loyalty, this is where you need to come. There are no gimmicks or tricks here. And John is so kind and amazing! We have finally found an auto shop we truly trust! Thank you!!

Review №30

We LOVE our local Precision Tune in Champlin Mn. John Always takes very good care of all our vehicle needs and we greatly appreciate it. Thanks John.Sincerely, Bert and Vickie BorowitzChamplin, Mn

Review №31

This place is a hidden gem! I was treated with respect and kindness from the staff the moment I walked in. While waiting in the front office for an oil change, I witnessed the owner, John interact with customers giving each one his full undivided attention. He was warm and friendly to his employees and gave words of recognition to a staff member before they left for the day (managers that are good to their employees produce higher quality experiences for clients!). When it was my turn to check out he was detailed and thorough with the services performed and recommendations for maintenance. He gave me a break on my bill and honored an old coupon for another location that closed (how nice!). All around a great business, owner, and staff! I will definitely be back to this location!

Review №32

Great place to get your vehicle fix

Review №33

Went there for an alignment on my truck and was told they were unable to do it because of some faulty parts. I was able to go back to look at it and be shown what parts were bad. Prices for the repair were reasonable for repairs.

Review №34

John and his crew rescued my 17 year old car to give me at least one more year of driving. I had my doubts. John was kind and compassionate and even had a tech give me rides to work and home. He also put me in touch with the no-interest card (paid on time) to make the financing easier. Will definitely return.

Review №35

John is amazing! He cares for people truly! My car has a $5000 warranty from the dealership and nothing was covered but John helped out without question! I won’t go anywhere else from here on out! Recommend everyone to go here! Thank you again John!~Tyler

Review №36

Very knowledgeable management and mechanics as well!! Ive been a customer for 20 years

Review №37

Fast and friendly service. John was great to work with. My alignment is perfect. I would highly recommend them for any work on your vehicle.

Review №38

John and the team at this location were excellent. Very courteous and friendly. Quick service and all around an amazing experience. They went out of their way to make sure my car was able to be towed to their facility (even though I was outside their service area) and didnt charge me an arm and a leg to do it. Highly recommend this location for your car needs. Thanks you for your work.

Review №39

On my most recent trip to my local auto repair shop I had a variety of repair items that needed addressing. John, the shop manager, was more then accommodating to perform not only the basic maintenance needs but worked directly with my warranty provider to get me everything that was owed for a multitude of repairs and i didnt even have to make a call on. Johns committment to service has never waivered on my many trusted trips to the shop. I know exactly what to expect and can count on John and his people to get it right the first time. Harley excellent job on the suspension, truck rides like a dream! From a happy customer, Eric

Review №40

My wife and I had damage to our vehicle this winter. I am a mechanic myself and usually do all my own repairs, this was an insurance claim however so I had it towed to precision tune. They were open on a Saturday morning wish was great, and they guy who took my car in for the inspection was great, cant remember his name. After the inspection, John was who I was dealing with. He was super helpful, and great at mediating between insurance and myself to make things run smoothly. Got the car all fixed up and good as new. Insurance was only going to pay for the drivers side, so I had John do the right side on my dime, and as a mechanic.myself, I can tell you he was more than fair. I trust precision tune, and have recommended them to people since this happened.

Review №41

I made an appointment to bring my car in for an alignment. They were able to schedule me promptly. I brought the car in at my appointment time and they were very busy but still running on time.The technician took my car and put it up on the lift/alignment rack. About 15 minutes later I was told my car was done and it did not need an alignment. They told me that Everything was fine and no adjustment was needed.When I tried to pay they told me there was no charge! I tried to pay but they would not take my money. I explained that their technician spent time checking and preparing my car for the alignment and I owed something for his time. Still no charge..Thank you Precision Tune for being ready to service my car at the appointment time, the honesty in telling me that the service was not needed, and the no charge for checking it.I will be back!

Review №42

John at the front desk is awesome! My radiator went and he got me in same to replace it. Two weeks later my thermostat went and John got me in that morning. Great Service! Thanks to John and his team😀

Review №43

John the manager is remarkable, kind and extreemly HELPFUL.My husband and myself are very happy with the care he extended in a very stressful situation around fixing my car.I TRUST we will be using this particular branch again hoping to see John managing behind the desk.

Review №44

I saw there was a Groupon for wheel alignments and jumped on the offer. Decided to also get a tire rotation. Walking through the door was very refreshing as John was extremely nice and straight forward. He’s super personable and even gave me advice on what parts to buy for when I am working on my car at home! He certainly went the extra mile to make me feel welcome and to make sure I’m safe in my vehicle. Highly recommend!

Review №45

It was great, took my car to get repaired they did a good job.

Review №46

They did excellent work on my Buick Regal. John helped get the best price for my parts and repairs needed for my vehicle. I recommend this store for any of your vehicle needs. Friendly staff and they went above and beyond of whats expected from an auto repair shop.

Review №47

Very poor service. First of all, I suddenly had engine problems after I had an alignment done. My check engine light came on shortly after and had issues with my coolant thermostat, coolant temperature sensor, oil pressure sensor, and cylinder 5 misfire. I never had these issues prior. Their mechanics are not reliable. They do not carry enough parts to be available at your convenience and make you come back when theyre available. They deny service when a complaint is made, and called me back refusing to change my oil. I was pulled over after being serviced(alignment) by Precision Tune of Champlin and told my brake light was out. After investigating and buying a new bulb I had realized one of the mechanics had actually taken the bulb out as it was simply rolling around in my rear break light mounting. A politically biased leftist shop. Keep in mind, you have to pull them out because they are secured tightly into place. I wouldnt trust this shop to point me in the right direction.

Review №48

Great honest & friendly service. John is the MAN!!!

Review №49

Only Precision Tune that didnt immediately shut me down when mentioning I had a Groupon! That said, John was extremely friendly and I had a great time chatting with him before and after my vehicles alignment. While I waited in the lobby for my car to be done, the conversations I overheard were only consummate and professional. Not only that, it took under 45 minutes for a full alignment - they definitely know their stuff!Overall Id definitely recommend here for any auto work. Although I mostly work on my own vehicles, this would be a place Id go to get work done if I couldnt do it myself. I also would recommend here if you arent a car person, from what Ive seen they work hard to provide excellent and honest service.

Review №50

Was in town and needed to have my tire looked at as it was leaking air. They got me in that day and checked it out quickly. I was able to get back home without needing any services but waa informed of what was causing the issue. Very friendly and helpful service.

Review №51

Great service and delightful to speak with their staff!

Review №52

John is the best! These guys are experts

Review №53

I heard about this place through a Groupon for AC recharge which was an INCREDIBLE deal so I was a little skeptical. John changed that as soon as I walked in. He was courteous and got the job done quick. Being that it was already a good deal I didnt expect any other service but John checked all my fluids, capped off my oil which was a little low and gave me advice on how to clean my battery cables. He didnt charge me a dime more or try to hassle me into any other services. Even though its a bit of a drive for me I know that I will be seeing them again whenever I need service

Review №54

I am not one to complain but if you are going to test drive someone elses vehicle, it would be nice to let them know. The guy behind the counter could be friendly about it as well. This was my first and will be my last experience with precision auto tune.

Review №55

These guys are great. Friendly, fast, efficient, competent. I dont go anywhere else.

Review №56

Scheduled some work in advance. Dropped my car off the evening before. They called me after 2pm the next day to tell me they wouldn’t be able to get to my car. They wasted my time - don’t let them waste yours.

Review №57

Can’t beat the prices and the service is great.I’ll be going back for my next oil change and tire rotation.

Review №58

Great customer service and quick turnaround! We were so grateful for John and the team!

Review №59

Excellent customer service & knowledgeable staff. They helped me out even though I was late. Thank you!!! 🤘😊

Review №60

Great customer service. Was in and out for my oil change. Needed an appt. Friendly and courteous.

Review №61

Great place to bring my car for oil change. Manager John made sure I was completely satisfied before leaving. I am coming back for future services.

Review №62

Had a tune up and oil change today. Much to my surprise the tune up cost $175, yes $175. I have a 4 cylinder Toyota. $20/plug and $92 in labor. I just wanted to let folks know to expect the unexpected.

Review №63

Some of the best customer service I have EVER had. The Manager John Ricke was AMAZING. You can see that he genuinely cares about all of his guests that walk thru the door. I will be a continued customer from here on out. Thanks for your service.

Review №64

Great service...Great people

Review №65

Friendly helpful service at a fair price - I’d definitely go back.

Review №66

Very helpful staff...I really appreciated the service.

Review №67

Where do I start? First off, John has been nothing but polite, in the constant 2-3 months where things just miraculously keep happening to my car after its been worked on in that store. Recently I got my front drivers side hub repaired, only to find out that didnt fix my 4th or 5th check vehicle light issue. Now I need the front harness repaired. Julian assured me it was an easy fix. I made an appointment a couple days prior to Christmas. Low and behold when I picked my car up after the repair, the problem was not fixed after they told me it was. Julian said to make yet another appointment for the Thursday after Christmas for no charge. On that day John called informing me Julian was not available that day. I said the following Thursday would work ( tomorrow). I had to call John today top see if we were still on for tomorrow. Only to hear Julian is on vacation now. Nothing like making a person feel like theyve been hustled for the last 3 months and taken for a lot of money. Im beyond frustrated.

Review №68

I used to bring my car here all the time because they seemed like a good alternative to the dealership. However it seems as of lately my car keeps having to come back and I dont have a lot of confidence the team knows whats actually going on with my vehicle. Their work doesnt stay fixed. Im going to be bringing my car to another shop from now on.Update 2-13-2019 The manager from Precision Tune actually called me in a response to my low review to try to get me to change the review. Hes right... Two stars is too high. One star it is.

Review №69

These guys went above and beyond. Great customer service! Very friendly!

Review №70

Good service provided by good people. No joke, when I called 6 different places (including a dealership) to get winter tires installed on my wheels and this was the ONLY place to ask me for a tire size and type of car. No joke, the ONLY place to ask BEFORE providing a quote. Perhaps even one of the last remaining car shops uncorrupted by greed...I mean vehicle type even matters for tires because not all vehicles (especially 10 year old winter vehicles dont have digital TPMS sensors which can add a 1/6th of the cost onto the install). This place is solid though, they asked for both size and vehicle type.Its a bit smaller with a mom-and-pop feel to it, but theres a couple fast-food places around and a Target within walking distance as long as its above 30 degrees out.

Review №71

Have been going here for more than 20 years--and my kids went when they were living in town. Ive always had a good experience there, and its nice now to have a place where Im known. I never feel like things are getting pushed on me, but I always am told if there is something that needs to be done. Ill keep going there.

Review №72

I have been a satisfied customer for many years.Friendly, quality customer service and attention to detail.Prices are reasonable

Review №73

Best smoked food i have ever found.

Review №74

Good customer service!

Review №75

I took my car in for the Premium oil change, and the checklist was absolutely dead on with what I already knew was wrong with my car except the burned out lightbulb for my brake lights. They replaced it for less than what I would have paid to do it myself. John and his crew are the best. Highly recommended. BTW, the last time I was in for a serious repair, they brought my car back to my house so I didnt have to walk the 2 miles or find a ride to the shop to get it back.

Review №76

My oil change was fast and affordable. They used Mobil synthetic blend oil. The staff at the front desk was happy and professional. I was thankful for the coffee and wifi!

Review №77

John did a great Job, he fit me in with no wait, repaired my tire and got me back on the road quick. Awesome! - Mike @ Egan Mechanical

Review №78

The mechanic left a nice oil stain on the inside of the roof of my car. Other than that, the service was as advertised.

Review №79

Manager was extremely knowledgeable and helpful. Work was done quickly.

Review №80

I was having brake issues with my vehicle and John and Bill did an excellent job working with me and on my vehicle to be sure that my vehicle was safe to drive. They even stayed a little later after store close and provided expert customer service.

Review №81

John at Precision Tune is the absolute best and most knowledgeable mechanic in town. I needed an oil change very badly and my car couldnt be driven one more day without one. My schedule is so hectic with 2 jobs and kids and I expressed my worries to John about my car and he said I could bring it in even though his day was booked and all appointments were taken. He fit me in at the very last moment and he took care of my vehicle. He also showed me that I had serious damage to my front tire and explained to me why that was happeneing and put together a quote to get it fixed. Thank you John for your superior customer service, fitting my car in on a FRIDAY and making sure Im driving a safe car on the road. I will be bringing my car to Precision Tune in Champlin from now on!!! Youre the best!!!

Review №82

I just moved to the area and was looking for a new auto repair shop. I was immensley impressed with the service provided by Precision Tune Auto Care. I had my service done in a timely manner at a fair price. Was not upsold on anything unnecessary either which was a first for me at an auto shop! Jon was amazing. Very friendly and from his warm hearted and knowledgable demeanor hes ensured this shop has gotten a regular customer out of me!

Review №83

The staff at the front desk was very friendly I would recommend someone to them

Review №84

Bait and switch. I wanted a cheap alignment and then I found out I needed 1600 plus in repairs. Shocks, I could kind give them but all of the rest was just overkill.

Review №85

These guys were super helpful! They gave me advice and worked with me on a weird problem I had. It really seemed like they were trying to fix my problem, not just make a buck.

Review №86

John was very helpful. Fast and great service.

Review №87

Took the time to hear my vehicle issue and gave good reasonable advice

Review №88

These con artists up charge from the original quote. Then when you argue the price difference they take several hundred off. All that told me is they were trying to rip me off. DO NOT GO TO THE CHAMPLIN LOCATION! !!

Review №89

Poor place, thieves, liars, careful when going there. Poor services and never buy their coupons they swindle peoples money.

Review №90

Great service at best price. Keep coming back.

Review №91

I had to rearrange my schedule this week to make use of a Groupon I received as a gift and totally forgot about. The groupon clearly states appoinment needed and to go to the location assigned at the time of purchase so my dad and I drove all the way there in a snow storm only to find out that the coon rapids location is closed! I called the spring lake park location and got a very vague response and come to find out it was actually SLP’s location that took my name and appointment down.Eventually we called the Champlin location and I talked to a very nice man, John R. When we arrived he remembered my voice from the phone, apologized and explained the situation, got my car in right away, apologized again and even waived some fees for me.Overall I was very impressed by John’s costumer service skills. He is definitely a hard worker and does his job exceptionally. He knew exactly how do diffuse the situation and my dad and I left there very happy and satisfied with the service. We will definitely be back because of John specifically.

Review №92

Took my vehicle for oil change, after a few minutes of waiting, the gentleman comes back and tells me that my drivers window has shuttered! The worst part is that he tells me its going to cost me $40 and he is not sure if he can even fix it the next day! Of course am not happy and I ask him how am I going to drive it home..expecting him to at least place a plastic cover on it! He gets an attitude, brings my car out, no oil change, glass all over my seat and floor and hands me the key saying he has to close in an hour. I insist on I cant drive without a window ...He pulls up an old little white car and at least offers to loans it till he can fix it. After thinking about I decide no thanks my insurance can cover it, so I call the police non emergency for a police report and thankfully State Farm sends someone to fix it at my house.

Review №93

Came here for the first time using a Groupon for an oil change. Owner was friendly, knowledgeable, and honest.

Review №94

No fuss, oil changes fast.

Review №95

I showed up 45 minutes before they closed with a dead battery and left 30 minutes later with a new battery installed. Couldnt be happier with the service and would recommend them to anyone

Review №96

Brought our suv in for an oil change, got the vehicle back and the weather stripping was pulled apart hanging out the hood. Had no brake lights (which worked before the oil change) went to another shop and said it had missing fuses. Will never bring my vehicle here again

Review №97

Good service and nice peoole

Review №98

Horrible customer service! I had an 8:00 appointment on June 10th & they open at 7:30. Got there at 7:45 no one there to open waited 1/2 hour still no one there. it was my 1st & last time of trying this place. 2 mechanics out back waiting to get in 1 was helpful the other 1 had an attitiude which confirmed i will never try this place again! Stay away from this place

Review №99

Quick, professional and the gentleman at the front office was an ultimate pro, a veteran. Thanks

Review №100

Had an oil change. I was in and out in an hour. Very helpful gentlemen at the counter.

5 Photos
4.3 Rating
  • Address:12140 Champlin Dr, Champlin, MN 55316, United States
  • Site:
  • Phone:+1 763-421-4464
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Toilets:Yes
  • Appointments recommended:Yes
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