Highly recommended! Ive been seeing Ray Turner for the past few months to help with some family relationship issues. During our sessions he listened well and put me at ease. He provided me with some invaluable resources to use outside of our meetings that were just what I needed. Relationship issues that have been a problem for over 40 years are starting to mend. While everything is not perfect, Ray has provided me some tools that have things on a much better foundation with hope for continued improvement. His quiet way and persistence have helped me get onto a better track.

I am so thankful and grateful for Becca at Keri Powell Therapy. I have battled anxiety since I was 18 and then started having panic attacks a year and a half ago and I never thought I would ever get through that time. It was so dark and at times so unbearable. Becca worked with me weekly for a while to get me back on my feet and she has been such a blessing to me. I have made immense progress in this past year especially and I owe a lot of that to Becca. She is so patient and kind. She makes me feel so comfortable in sharing such vulnerable things. It feels so natural now and has helped me to find myself again. Thank you Becca for all that you do for me and others, you are a true blessing!

This one star review has nothing to do with the therapist themselves but all to do with how HORRIBLE the company practices are and how RUDE the office manager Mireena was to me. There was an issue with the billing on my account and I needed it clarified before I submitted a payment. At the time the office manager was Molly and she told me she would look into it and get back to me. I never heard back and with the covid-19 pandemic idk what day it is most times so I forgot to follow back up. Time passes and I get a call from a COLLECTIONS agency because Mireena or whoever is now in charge sent me to collections for a $700 balance that I knew nothing of. When I called to inquire about how this happened without any communication to me i learned that they had the wrong address and email address down for me which is why I never received anything. I explained that to Mireena and told her I never got a call or voicemail from anyone but she was very short , and kept saying the same textbook answer about how it’s out of her hands and that she could give me the number to the collections agency. I asked to speak to someone else or talk to another manager etc and Mireena REFUSED to provide me with another contact. She literally told me she was the only manager and highest person in charge which has to be a lie because her name is Keri or Powell. This is horrible customer service coming from a mental health agency during a pandemic! I am triggered by this experience and extremely disappointed by how horrible Keri Powell’s management and billing department is ! I need to speak to someone outside of Mireena !!!!

I cannot speak highly enough of this practice. The therapists are amazing and the front desk staff are awesome. When I had some insurance issues arise, they worked it out with me and advocated on my behalf. In particular, I saw Sue, who is no longer in practice there, but I know several of the others and they are very skilled clinicians. If youre even thinking about going to counseling, I highly recommend starting here.

I love my therapist with KP! I see Becca Richards and she is just great. I feel like I have learned so much about myself, my relationship, and my goals through working with her. She is so patient, empathetic, and still pushes me forward. I truly feel like she cares about me and my success!

Six years ago I came to see Keri Powell for the first time by complete chance shortly after I returned to the area in the late summer of 2014. I had graduated college that May and spent the summer before that in residential treatment for an eating disorder that was still very prevalent in my daily life. Each day my mind obsessed over food and ED behaviors. In addition to my own compulsive thoughts, I also spent countless hours talking about my eating disorder and food with a number of therapists, nutritionists, psychiatrists, and other professionals.When I walked into Keri’s office for our first session, I quickly breezed over my history and confidently told her I was done talking about food, ED behaviors, or anything related to them. I can still feel the complete sense of shock that overwhelmed me when Keri didn’t attempt to convince me otherwise. Instead, she immediately became my teammate and was ready to peel back the layers of the onion - eager to help me heal the underlying issues driving my disordered eating.Throughout my teens and twenties, I have been in touch with several therapists and professionals. All have contributed to my healing process and recovery in a special way. A good therapist offers you a safe space and someone in whom you can infinitely trust as you explore your thoughts, feelings, and experiences. As a client, I struggled to believe in myself, to feel that I was worthy of respect and good things in this world, and I doubted every thought in my head. Keri met me with compassion and respect, validated my struggle while reminding me of my many strengths, and recognized my sense of hopelessness that I could ever live a life free from my eating disorder and other demons. She sat with me in darkness and built upon the small part of me that still wanted to fight. My work with Keri should not have been and certainly was not always comfortable. It was - and still is today - confronting the void and pain inside of me that I had starved and numbed for years. It often meant (and still means!) her listening to the same story or topic repeatedly for several sessions, and I am endlessly thankful for her patience. Through opening up about my experiences, Keri helped me to change my perspective. Understanding the complexity behind my many years of struggle allowed me to truly begin the road to healing. Underneath my eating disorder behaviors was a deep, painful void; feelings of loneliness, despair, inner chaos, and failure had consumed me.While there is freedom and healing in opening up, recovery cannot be achieved through talking alone. Keri listened to my desire to no longer talk about food and behaviors. Instead, she encouraged me to think about my hopes for the future, to build my life up in ways that had nothing to do with food or weight - actions that enhanced my recovery instead of fueling my disorder. Keeping secrets is lonely and an eating disorder can be especially isolating, but Keri has become my ally to confide in, my trusted advisor, and a friend who will never judge. Most importantly, she has never let me sink. I have seen others in her office at various points over the last six years, and I would highly recommend Keri Powell Therapy to anyone who is seeking a better life or a better version of themselves.

I had only a few visits but my time here was good. I enjoyed working with Katie and appreciated the handouts of tools to take home and practice. The front staff are very helpful and kind. All around a good experience for me. I have had a few friends visit Keri Powell in the past and spoke highly of it and I was happy to find such a nice place myself.

I’ve always been resistant to therapy, and I have struggled to feel like I could find someone that worked for me. I have used Karen for both individual and couples therapy and she was been wonderful. She uses good therapeutic techniques, and has great recommendations that are not over whelming. I highly recommend this place!

I love the staff at Keri Powell; youre always greeted with a smile! I love that they have the in the office, it brightens the experience in my opinion. I see Jessica on a regular basis. She is great to talk to. My experiences at Keri Powell Therapy have changed my reluctant attitude towards counseling; I feel welcomed and not judged, or uncomfortable.

I have been going to Keri Powell therapy for 4 years now. I have been seeing Karen Jones and it has helped me tremendously. When I first started out I was a mess emotionally and mentally. Karen really help me make it through the toughest spots in my life. Her constant support and sunny disposition help make my transformation possible. I highly recommend Keri Powell therapy and Karen Jones in particular for anyone who is looking for a therapist. They will work with you and bend over backwards to help you. They are great in an emergency as well. The staff is friendly and the quality of care is amazing.

Ive been seeing Lynda Alper for 3-4 years and have really appreciated her active approach to therapy and support having gone through multiple life transitions during this period. I have only had good experiences with Keri Powell Therapy in regards to scheduling appointments and utilizing my insurance. The small deductible is charged automatically to my credit card after I check-in to my appointment and has been very convenient. I would highly recommend Keri Powell Therapy!

Ive been working with Karen of Keri Powell therapy for something like 6 months now and its been great. Karen is a great queer/poly/trans/non-binary friendly therapist who does a great job of making the experience feel safe. Shes always open to learning about things that she doesnt have experience in yet and is a fantastic listener.There front-desk staff are absolutely amazing too. Theyre really good about getting back to me via phone or email, always help me out with scheduling and billing, and make me feel really welcomed and cared for.

I had my first-ever therapist at Keri Powell Therapy, and Shelby was wonderful and helpful. I will forever be grateful for my sessions with her, as they have changed my life for the better.

Keri Powell therapy is the only group I recommend to those seeking counseling. The therapists and office staff are extremely conscious about privacy. The quality and compassion of the therapists themselves is outstanding. I have received amazing insight and guidance through very challenging times from therapists here. They all keep excellent regular schedules and i have always been able to get a last minute appointment when I have needed one. Karen Jones is phenomenal and someone I highly recommend.

I am a colleague of Keris and have known her for a few years now. Her practice has some of the best therapists in the area. They are diverse in their clinical skills abilities to help people manage a host of different challenges. The therapists she employs have empathy and compassion that creates a safe and inviting space for clients. I dont hesitate to refer people to the therapists there, because I know theyll get excellent treatment and support from the therapists and staff there!!

This place saved me, it is extremely welcoming and supportive. I meet with Karen Jones regularly, and absolutely adore her. She is kind, helpful and professional. I am thankful to be seeing her, and going to Keri Powell Therapy itself.

I have been seeing Keri for 10 years now also have seen Karen during this time also. They are the two most wonderful therapist that you will ever find. The staff is very welcoming and always smiling. Thanks for everything

Ive been both a patient and a coworker of Keri Powell therapy and they are so wonderful! They handle all situations with professionalism and confidence. When I was a patient I got the life advice and support I needed. As a coworker I have never had a more relaxed and open environment. Even in the busiest times they try their very best to fit client wishes and support the clients in any way possible.

From the moment you walk in the door you are greeted with a gentle smile, a warm welcome, and a feeling that “everything is going to be OK”. This is especially crucial in a moment when I felt I didn’t have much hope, and felt like I wasn’t going to make it. You will not be disappointed with the service you receive! Of course my favorite and only therapist is Karen Jones. I highly recommend her and again you won’t be disappointed!

I have very high expectations for a therapist because I have an educational background in this field, so my experience may be different than most. The front office was great in setting me up for an appointment and charging me right after each appointments (I hate when I have to wait a couple months for billing to process and am charged for multiple sessions at a time, especially when I already know my co-pay). Also, there was once an issue with the MyTherapist app that we used (during COVID) and I couldnt connect, so I gratefully wasnt charged for that. The therapist I saw was alright. She was kind and empathetic, but I felt like it was more talk therapy than anything truly eclectic and evidence-based. I specifically saw this therapist for a particular issue/diagnosis, but knew Id have other issues arise. This therapist spent the first session allowing me to explain my past and I clearly explained I needed a challenge. I ended my sessions because I moved out of the area, but I had some experiences that werent fantastic. I was essentially told that there wasnt much I could do, other than wait until my meds kicked in or to ask if I could try different meds, since I was trying a solutions-oriented approach to my issues and they werent working. I was also asked if I wanted to end a session 15-20 minutes early, after I explained what had happened since the previous session and I didnt know what else to talk about. I believe a therapist should never ask a client if they want to end the session early; rather, the client should initiate this, especially if its due to not knowing what to talk about. I think I needed more of a challenge and to truly and deeply examine the root causes of my issues, which I didnt feel this therapist could provide. Im not looking for a therapist to do all the work for me, but it is helpful to have an outside party guide the session, dive deeper into the issues I share, and point out what I might be missing. I think she would be fine for others, but it wasnt the right fit for me.

I have been going to see Karen Jones for what feels like a lifetime, in reality has probably been about 6 months or so. She feels like a long lost friend. I feel super comfortable talking to her and I don’t feel judged in the slightest. The receptionists are super friendly and helpful. I have walked out of the office after my sessions feeling like I have a smile on my face after getting some things off my chest or as if I have an idea of some ways to handle my issues. They are wonderful and I definitely recommend Karen and the people at Keri Powell Therapy!!!

I couldnt speak more highly of this agency. Every employee I have come into contact with has been extremely helpful, friendly and efficient, and I have made great strides with the support of my therapist. I would highly recommend seeking counseling through Keri Powell.

Keri and her staff are amazing. I was referred to Keri in 2010 for help with my then 15 year old daughter. In the past 9 years Keri and her staff have been there not only for my daughter but my entire family anytime we’ve needed them! I cannot say enough good things about these wonderful people and highly recommend Keri Powell Therapy!!!

I have been going to therapy at Keri Powell for about a year now and it has helped me so much. I absolutely love my therapist. Her room is so cozy and makes me feel so welcome. I definitely recommend for anyone looking for a therapist.

I have been going to Keri Powell Therapy since October 2017. I had a personal injury that forced me to withdraw from college and quit my job. I also had an immediate family member dying from cancer. I was severely depressed and barely had the will and strength to get out of bed. I called Keri Powell Therapy as a last hope because at the time I didnt believe therapist could help me. I was able to see Jessica Wiley, the next day, if I remember correctly, and I have been seeing her ever since. I normally have a hard time connecting with people but I feel comfortable enough to tell Jessica anything and everything without judgment. She has helped me through the worst points in my life and has helped me heal. I am so grateful to her and I consider her a friend. I see her every week and hope to for a very long time. I highly, highly recommend Jessica and Keri Powell Therapy.

I am so grateful to have found Keri and her team. I was a client for several years and found healing, growth, and support during my time with them. I moved out of state recently and will greatly miss the relationships and the strength that I drew from those. You guys are the best!

Went here for a very long time. Overall was very satisfied. The owner is very nice. There was a change at the reception desk a few times and I miss the original receptionist - she was great! Not sure whos there now, but the service level wasnt quite what it used to be when I left.

I have been attending sessions at Keri Powell Therapy for almost two years. It literally has been a life changing experience for me. I cannot begin to express the gratitude I have for the incredible, eye-opening journey that my therapist Kelly Fein has guided me through thus far. I honestly leave every session feeling as if a light bulb has gone off in my head and I know exactly what I can work on the minute I leave. Aside from my amazing therapist, everyone else I encounter in the office is beyond terrific. There is an overall level of professionalism, which I greatly appreciate, yet the environment is so comfortable, cozy, relaxing and welcoming. I very much enjoy Keri the owner, as well as the Office staff I have had exchanges with regularly. I have tremendously high standards and this facility is number one in my opinion. Thank you, Keri Powell Therapy, for being here for me!

Keri and her team of therapist are class acts; their professional etiquette and expertise is second to none. Ive experienced it first hand , from the time you walk in the door ; they go over and above what is asked to make sure their cleints are well taken care of. I would definitely refer my friends and family to them , time and time again.

I used to work at Keri Powell Therapy a few years ago in the front office. I felt welcome from the first moment I entered the building. The atmosphere was inviting and calming. The owner and team members were very knowledgeable, skilled and truly cared about their clients and employees. I would recommend KPT to anyone and will be using them for my own family if/when needed!

Its great to work with the therapists at Keri Powell Therapy. As a psychiatrist, I feel very confident referring my patients to this clinic. In addition to providing excellent care, most therapists at Keri Powell Therapy take extra time out to keep me in the loop. They are very approachable, professional and collegial. If you like team based mental health care, this is definitely the place to explore first.

I have loved being a part of the Keri Powell Therapy family. In the time that I have been going to this office I have seen 2 of the therapists and have been more than pleased and comforted with my experiences. I would happily referrer this therapy office to anyone.

Keri Powell Therapy is amazing!!!! The environment and all the staff I have encountered are wonderful. My counselor Karen is caring , compassionate and has helped me through the toughest time of my life:)

I found this when I was at one of the lowest points in my life. In completing therapy here I have completely turned my life around! I still go in for maintenance appointments and my therapist always welcomes me with open arms even though Im technically cured. I dont know where I would be without Keri Powell Therapy and hope I never need to find out!

I have been attending sessions at Keri Powell Therapy for nearly 4 years. I found improvement quickly, but new issues always arise for me. My therapist Karen Jones gets me through all of them, and 2018 has been no exception. Lots of new challenges this year have tried to drag me down, but Karen has known just how to handle them, most especially knowing when it was time for me to buckle down and tackle the real issues instead of allowing me to just hide from them. Also, in these 4 years, Ive never had a bad experience with the front office, and its been great to feel welcomed there every time I come in. Plus theyve always worked with me quickly and easily to reschedule when necessary. Im not sure how I would have made it this far in 2018 without all KPT and Karen have done for me.

Ive been seeing a therapist at Keri Powell Therapy for approximately 2 years. I have never had an issue with the receptionists, any of the other practice staff and I absolutely LOVE my therapist. Therapy is a very challenging undertaking because a professional therapist is not going to tell you what to do or how to do it. They are going to listen to you without judgement then help you sort through all your thoughts and feelings so you can come to the resolution that is best for you.

I went to Keri Powell Therapy for years and loved it. I always felt welcome, secure, and comfortable. Additionally, any hiccups I had over the years with insurance or billing were addressed quickly and professionally. I owe Keri and her team a great deal!

I’ve been coming here for about a month, and I see a tremendous change in my life. Of course everything isn’t perfect, but it helps to know you have people that care about you and your well being.I’ve had nothing, but great experiences. I would recommend this place to anyone!

I started going to Keri Powell therapy during a tumultuous time in my life more than five years ago. My counselor, Karen Jones, was absolutely amazing. She had healthy goals for me to work towards with realistic steps and a timeline that we worked out together. My life is so blessed right now in part due to her counsel. At this time, I stop in every so often for a counseling tune up and check in. She remembers the details of all of the past sessions so there is little wasted time catching up. Shes always punctual with her sessions and closes the feedback loop prior to ending a session with me. I have nothing but rave reviews for her and other staff at Keri Powell therapy.

I have been attending sessions since late winter and found all the staff to be friendly and outgoing. I love my therapist. She has a down to earth way about her. She helps me find new ways to approach problems. The place is warm and inviting.

I was a client of Keri Powell Therapy for the 6 years I was in the Champaign area. I actually saw multiple of the therapists for personal therapy as well as marriage counseling for me and my husband. I always felt heard, respected, and like they actually cared for me personally. Since moving, I have been unable to find anyone even close to the level of awesomeness that I always experienced at this location!

I was so hesistitant and scared to start therapy because it was something I had never done .I talked with Mollie and she was so upbeat and happy that I knew this was the place for me . Mollie helped me figure out all the insurance and set up times for weeks with my therapist . She was amazing . She went so above and beyond to help me . For that , I am grateful .Now let me rave about Sue. I was so broken and damaged when I first started . She helped me know that crying is ok and you just have to let it out . Sue is fantastic . I can not say that enough . She makes me laugh and cry all in the hour we have together. I am excited about my sessions and coming back the next week . She really has been life changing for me!

The receptionists and therapists are amazing! Highly recommend this place, especially for students!

I’ve been going to Keri Powell therapy for the past 11 years! I’ve never been as comfortable with a therapist, their facility, and the amount of respect I receive each time. I never worry about if my information is kept confidential because they provide the upmost care.I would recommend Keri Powell Therapy to anyone as they have many different counselors that specialize in different things, offering the absolute best treatment team in Champaign County!

Keri and all of her staff are so incredibly kind, humble and compassionate. They give so much back to the Champaign and surrounding communities! They are a blessing to have in a broken world with so many hurting people!

Couldnt recommend a better place to go to! Keri and her staff are amazing and work wonders. I highly recommend Keri Powell Therapy!

Could not have survived life without Keri and her staff. They are welcoming, get right back to you and have a great staff. We have had some really horrible life experiences that would not have been survivable without their help.

Keri has always treated my family with utmost respect. She is kind, courteous and professional. If you are seeking a therapist there is no other choice!

Often times I get the opportunity to work with people who need help. The kind of help where helping themselves is a mountain that seems impossible to climb. That moment they cant figure out, the one where they blame themselves or cant forgive someone or the one that loss has taken complete control and being lost seems ordinary or normal.In my line of work I am not able to dive in and listen, work through and help chart a path... BUT I am often asked about people or agencies that can and will do just that. Without a doubt Keri and her team always come up in conversation when help is needed. I would not and as a matter of fact do not hesitate to point people in the direction of Keri Powell Therapy. So take a moment, look at yourself and if you find that you need help I think talking with Keri and her team could help you figure a few things out.

Top notch group of therapists! The entire staff is incredibly supportive and works so hard to help you.

Unfortunately, we did not have a good experience here.

About two weeks ago, I made the initial call to set up an appointment after putting it off for quite a while because I was overwhelmed and anxious. I had carefully researched the therapists and had a list of 3 I was willing to see and had all of my information ready to go. The receptionist who answered the phone seemed to have no idea what to do and told me she didnt know how to make a new appointment (?? seems important!). She told me the office manager would call me back the next day.I got the call from the office manager and got an appointment scheduled with my 2nd choice therapist from my list and was told my insurance would be accepted.Two weeks pass and I get a confirmation text a few days before my scheduled appointment. Then, the day of, I show up to my appointment and the receptionist tells me that *I have no appointment*. As in, they cancelled it without calling or texting me. She then tried to tell me something was wrong with my insurance (Nope!). We went round in circles until she finally told me I would need to choose another therapist because the one I was scheduled with wouldnt accept Aetna anymore (even though....that was the original reason I had gone with her less than 2 weeks before?) When I asked what therapists actually truthfully accepted Aetna, she got so flustered she couldnt make eye contact or provide me with a straight answer so I finally just left.It was humiliating and frustrating and the exact opposite of the experience you might expect from a mental health facility. I will not be returning ever.

I felt so safe and taken care of when going to therapy here. I always recommend to my friends and family

Excellent therapists, very welcoming place.

Never answer the phone, never returned my call after leaving a message on their voicemail. Its been weeks, went with another counseling agency.

Karen Jones is awesome!!!