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A & K Mega Service
1401 N Prospect Ave #3, Champaign, IL 61820, United States
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Pa
Review №1

I had a GREAT experience having my devices serviced at A&K! The young men who helped were highly professional, and they were able to fix devices for which I was turned away at other fix-it shops. Best of all, you dont pay if they cant fix it, so there is no reason not to try them! They even took some old devices off my hands for recycling so that I dont have to wait around for the local electronics recycling days. Highly recommended!

Vi
Review №2

This place has treated me very well. I have had two repairs done there. One repair was to replace the volume buttons on my phone after I had jammed them in, and recently, they replaced a completely dead battery in that same phone. They communicate efficiently and quickly and do an excellent job on repairs. I am very thankful for them and will be going back to them for future repairs.

Da
Review №3

Horrible service dont hold up to there bargain its a joke seriously

Ch
Review №4

They were great to work with. They got the part to fix my phone when other stores couldnt. They were quick and my phone looks great. Great communication.

Ky
Review №5

If you want your phone fixed, please please please go here. They saved my phone and all my data! I can’t thank them enough….absolutely worth it. I don’t ever write reviews but made an exception for this one.

mi
Review №6

I went to the store with a brand new phone for which I needed a screen saver. I had not even taken off the factory wrapping on the front.After it was done, I showed the technician three pieces of fiber under the screen that were trapping mini air bubbles. He simply waved me off and said I would not notice these once the phone was on. I observed that the same fellow who was effusive and welcoming before I paid up was now ice cold and uninterestedI am not a phone expert, but my experience with new phones seems to be that if one places a screen saver on them before use, there should be no fibers or small particles trapped between the saver and the screen itself.

ro
Review №7

They were super friendly and helpful great place will definitely come back again 🙏

Ca
Review №8

These guys were very thorough and quick. Even took the extra step to test my charger while I was there after they cleaned it to rule that out as well. It actually clicks into place and charges reliably now. Something as simple as some pocket lint in a charging port (free service btw 🤦🏼‍♂️) almost had me hunting down replacing a charging port or buying an entire new phone. Glad Chris convinced me otherwise and I’ll be bringing every phone related issue to them.

Je
Review №9

I had a problem with my Samsung a51 not charging h clean the port because it had corrosion in the plug. Fixed it for no charge in less than 10 minutes. Thank you so much for everything Kyle

De
Review №10

My phone would not charge till I brought it in and the Team at A & K Mega Service cleaned out the charging port. Thank you for the fast and amazing service!!! I highly recommend!!!

Ma
Review №11

My son took his phone into A & K Mega Service to have his Pixel 3XL screen repaired. A & K ordered a refurbished screen from one of their distributors. He left the phone as a down payment and so they could get it fixed as soon as possible. A couple of days later we got a phone call that his phone was ready for pickup. At that time we were also informed that the front facing camera was broken while the phone was open. A & K claimed responsibility and said that they would replace the camera free of charge.After he got his phone back he found his Assistant turned off. He turned it back on and found the Active Edge of his phone being activated constantly. When he brought the phone in to replace the camera he told the staff about the Active Edge. They said that they would look into it. They said that it might be that since the camera was removed it may cause it or that the screen they put in may be bad. A & K said that they will try both free of charge because he paid for the screen and the one he got may be faulty.When he came in later that day to pick it up they told him that the new screen didn’t work either. So they ordered an OEM screen to replace it with and overnighted it so the phone would be fixed as soon as possible.He came in the next day and dropped it off. Upon returning the phone was back to full working order. A & K informed him that apparently place that had replaced the screen the year before broke a clip that holds the connection for the fingerprint reader together and replaced the clip with tape. Also that the other shop lost a screw from the inside of his phone.A & K went above and beyond to fix my phone. They didn’t get upset or offended when I told them about the Active Edge. They were very friendly and helpful to my son when it came to his phone and its repairs. Originally I gave them a low rating based on the initial situation, but after I saw the lengths they go to give you great service: 5 stars!

Mi
Review №12

Couple of young guys who are super impressive. Screen in my phone went dead after a drop. My hometown Verizon dealer in Mattoon said a screen would be 3-5 days just to get it. No expediting available. I asked. I use it for my business and needed it back ASAP and didnt want to pay off $350 on it to buy a new one. Drove it to A&K and less than 24 hours got it back as good as new. Very impressive young men.

El
Review №13

I was desperate when I went to see them referred by AT&T who wanted to sell me a new phone because my IOS was gone. They were able to fix it! Amazing what a relief. Great service i would highly reccommend This service.

lu
Review №14

After fixing my phone with cheap parts it continued to have the same problem but worse! They still overcharged me all three times no matter if it had a warranty or not! DO NOT GO THERE

Am
Review №15

Helpful people. Good used products and new accessories.

Ly
Review №16

Your clerk, Andrew, was able to help me Monday to finish (successfully) setting up my phone. After talking with four people in Customer Service for the carrier PagePlus, and one person who attempted to send me a new SIM card, over the past three weeks, I was pretty frazzled. Andrew was able to make a few connections that made my phone activate completely. I appreciate the help.

Sh
Review №17

Brought my phone in and within that same hour it was ready ! Easy , cheapest prices you’ll come across . I highly recommend ‼️

Ro
Review №18

Amazing Customer service!! Seriously polite and friendly people. They saved my phone. And saved me like $600. Highly recommend!! They have a messaging thing on their website but emailing them will you get an appointment faster. They will help figure out what is wrong and they will fix it!

Lu
Review №19

These guys work super fast and are super nice! 10/10 highly recommend!

Ja
Review №20

Came in with a dead android phone. Tech removed and reinstalled the battery. No charge. Phone is working OK.

Gu
Review №21

I went to this place to fix my phone because it fell. They told me that they were going to restart my phone and charge me 40 dollars. When I got home, I tried to use my phone but it didnt work. Do not go there to pay so much money to restart a phone, you can do that yourself. Better go to Fyxit Tech Repair & Services. They really know how to fix a phone and they do it in a much more professional way.

Co
Review №22

Professional, fast and reliable service everytime! Would HIGHLY recommend!!!

Br
Review №23

I went there to fix a computer I built a while ago. It was doing some weird stuff so they had it for two days. They did a lot of work trying to figure out what the problem was and I even got updates while they were fixing it. After they told me what the problem was I told them I would fix it myself and that I would tip them because I knew they did a lot of work and they refused. I will definitely come back in the future and be recommending them to anyone and everyone.

Et
Review №24

I broke the charging port on my iPad with a non Apple charging device. Googled iPad repair and decided to try A&K. This shop is awesome. I walked in without an appointment, described what I thought my issue was, then ran some errands while they repaired my iPad. 25 minutes later and a quoted reasonable fee, not only was my iPad repaired, they had started charging it for me. Would highly recommend this store.

Jo
Review №25

Excelled in service in everyway.Superb repair on my S10 plus.Works like new. Mobile service was top notch. Hands down best in area.

Ka
Review №26

Very friendly staff. Knowledgeable. Helpful. And timely! Ill definitely go back.

Wi
Review №27

It was a good experience, my data transfer didnt take any time at all. They were helpful in assisting me in getting all of my requests completed in a timely manner. I like both of the guys that were working, they were very kind and professional. I will be returning to A & K mega Service for any other of my electronics.

Na
Review №28

Went in to A & K Mega Service to have a new screen protector put on, mine was cracked. Andrew was very responsive to my needs, did a great job! This is my 2nd time using their service and would highly recommend them to anyone that needs help with phones, computers, etc.

Al
Review №29

These guys got the job done when no one else could! Highly recommend!

Su
Review №30

Wonderful experience where the staff helped me deal with a virus on my laptop. They were courteous, respectful, and easily resolved the problem. It only took a few minutes so they did not charge me. Next issue I am headed directly to them.

Sh
Review №31

Treated me extremely well, like I was their dear grandma. I will absolutely be returning and refering everyone I know to here.

Je
Review №32

Took my husband’s iPhone in because his screen was pulling apart from the phone. Chris told me that he could repair the screen. He immediately typed and sent the quote to my email.While the gentleman was fixing the screen he saw that the battery had expanded. He immediately called and told me I needed to replace the battery and quoted me the price. I agreed and he said the phone would be ready at the time Chris had told me which was 1.5 hrsWe picked it up and it looked brand newThank you

Ke
Review №33

It took a little longer than quoted to repair my cellphone (they were sent bad parts) but overall they were very conscientious and kept in contact through the whole process. When I got my phone back, it was perfect...like new.

Ge
Review №34

After cracking the screen on my old IPhone 6, I needed a replacement. The first person who helped me was very courteous and it took a short while to repair. When I got home, I noticed that the speaker was distorted during calls. I took it back the next day and another equally courteous employee fixed the problem without charge.I would gladly recommend A & K Mega Service to anyone who needs tech repair.

An
Review №35

Chris was very honest and upfront about the device repair and the service was quick!

Sc
Review №36

These guys are great, professional, honest, reliable, and very helpful. They helped me understand what was going on and how it would be fixed. Great prices. And quality work... Been back many times and will continue to use this company 😀 Thanks guys

JO
Review №37

A nice guy who just made my day by fixing my phone that Ive been struggling with and he did it for freeThanks again

Ch
Review №38

These guys are great. Not only did they have the best price of anyone in town but they also try to find out the problem before charging you money. I took my iPhone 6S plus into them for a battery replacement. The first thing they did was ask why I thought it was the battery. After telling them why I thought it was that, they did confirm and replace the battery. It then turned out it was the battery and something wrong with my mother board. They told me what they could do and after deciding not to have them fix it and just to get a new phone they put my old battery back in and didnt charge a dime. I would definitely take all my business to them. I think I found my electronics repair guys.

Ev
Review №39

Great quick service. They were very knowledgable and did a thorough job. I plan using them in the future for all my needs.

Mi
Review №40

Service was great. Staff was very helpful and took all the time needed to explain every facet of my purchase. Service such as this is rare nowadays. I highly recommend A & K Mega service.

al
Review №41

Best price in town to fix the back of my Samsung galaxy S8 plus. Also very professional... Repair process went as described and they kept me informed and finished within the promised window. Would definitely recommend.

Be
Review №42

I did not have much that they could do with my phone since it is all one piece, but the staff was incredibly helpful. I was having some problems with my port, so they cleaned it and checked it out free of charge. Very happy with their service.

te
Review №43

Awesome place. Fixes all my phones, punters, iPads and techs equipment for years. Always perfect work at a great price. The new products, used phones and computers I have bought there have been reliable and well priced!

An
Review №44

Had a small battery problem with my laptop, came in and had it fixed in less than 10 minutes! Very friendly customer service and this quick trip was all it took to get everything functioning again! Would highly recommend to others, will visit again if I need anything

Em
Review №45

I have read some of the other reviews, and I have to say that Chris is awesome. About 6 weeks ago, I had an associate steal my keys while I was passed out drunk. He left me at my daughters moms house, and went to my apartment and stole my electronics. I didnt want to involve the police and was searching for the offender myself. Well, I happened to meet Chris on personal time. I was explaining that my Lenovo Yoga Pro 3 was stolen. Incredulously, he asked me to repeat it. When I repeated, he told me, Lets go. He drove me across town at 9 pm to his store. He asked me a few questions about the laptop, went in his back room, and returned with my laptop. When I offered to pay him for it, he replied, Im not going to make you buy your own stuff. He didnt even know me except for one other brief, casual encounter. Needless to say, since then, weve grown to be friends. I recommend him to my friends & associates. I recommend you, too.

La
Review №46

Dropped off a phone partially repaired, Chris was working at that time. He did an awesome job, reasonably priced, knowledgeable and professional. Above and beyond service definitely would recommend this business.

Ki
Review №47

They are my go to place for screen repairs. They were also able to arrange an major internal fix. If they couldnt fix it I would not have to pay anything. They fixed it and I have not had any problems.

Ke
Review №48

Got there approx. 15 minutes before they opened and there was already customers waiting for them to open. I took this as a good sign. My wife had dropped / shattered her phone and they fixed it up like new. I would definitely recommend them to my friends!

Ie
Review №49

Chris the owner was more than helpful. Needed a better carrier asap. Answer all my question and quick and easy service. Thank you A&K Meaga

Da
Review №50

They have done a great job repairing our cell phones, laptops, and desktop! The price is very reasonable and they dont charge you until the problem is fixed.

Al
Review №51

Have gone there 3 or 4 times now for broken phone screens and they always do a great job for a decent price and are the absolute fastest. Once, I dropped off my phone and got it back in 2 hours. Incredible.

Co
Review №52

I came to A & K Mega service to have my gaming computer built, and all I have to say is, wow. Chris treats you like family from the moment you walk in the door, to the moment you leave. This is my go-to small town tech shop. They will have my business again!

Aa
Review №53

Very efficient visit and everything went well with my iPhone 6 screen replacement. Service was good and I have no complaints.

Al
Review №54

I had my iPhone 6S battery replaced in under 30 minutes. It cost $50.

Co
Review №55

Best prices in town and very knowledgeable. Fast great service.

Jo
Review №56

Very good customer service, great quality parts got my 6S+ fixed in under a half hour and been as good as new since then! Highly recommend!

Mo
Review №57

Great place to to get your phone replaced, repaired. I would have to say probably best spot in chamapign.

Ro
Review №58

He take care of me every time I come into the store nice humorous attitude this will be the only place I will come to get any electronic services

De
Review №59

Fastest fix in the C-U and for a reasonable price.All walk in no appointment needed.I been here a few times they always get my phone right.

Lu
Review №60

They did a great job and very fast great service. They even let me bring in my own screen . Awesome!!!!

Re
Review №61

Great service! Fast and friendly and easy to get to. Highly recommend!

Na
Review №62

I would 110% recommend them to anyone with electronic issues. I had water spilled on my brand new Macbook awhile back, when I went to the mac store they told me it would cost me $800. Thats almost how much I paid for it so that was out of the question, I took it here to Chris and he had it fixed within a week and only charged me around $200. It was having charging issues & the fan was extremely loud for a new computer, he fixed both. Hes later on fixed a virus I got on the computer, fixed cracked phone screens, jail broken my Iphone, walked me through all the tweaks and free music I can get. I literally wouldnt trust anyone but him with my electronics.

Ja
Review №63

Very helpful. Prompt, courteous service at very reasonable prices.

Ni
Review №64

I had a shattered screen on an iphone 5c. We took our phone to Chris at A & K Mega Services. I got the phone back immediately and the screen was fixed :) I have had no problems what so ever with the phone since then. I would STRONGLY suggest using there services.

Ru
Review №65

Great place owner has great customer service skill would return and recommend to anyone they fix my cracked screen on my boost max and now its back to normal

jo
Review №66

Always good work, never has let me down. Between purchasing things to repair they have always helped

Ma
Review №67

Fast and friendly service, and cheaper than the competitors. I had my cracked screen replaced on my iphone 6.

El
Review №68

Better phone solutions than any other place I visited in champaign

Ta
Review №69

I bought a phone from these guys (Unlocked Samsung Galaxy S5 Active) about 5 months ago, now I cannot make or receive calls with it. This phone was originally from ATT, I called them and Asked them why this phone is been blocked, they told me that it was reported as stolen....in short I would not recommend anyone to buy from them because you may end up in gail for steeling phones

Ra
Review №70

Fix my phone. Works great now.

Ji
Review №71

I cracked the lense on my Note 5 and they fixed it in an hour. This is the second time they have repaired phones for me and I highly recommend them for all of your electronic repairs.

Na
Review №72

Awesome service and prices!

An
Review №73

Excellent work and customer service replacing broken screens on my daughters iPhone 6 and my iPhone 8 Plus.

Mi
Review №74

Whatever you do, dont bring your electronics here for repair!! I brought my laptop and these guys caused more damage to it, took hundred dollars and refused to fix the problem they caused!!

M
Review №75

Not recommended.

Ma
Review №76

I will never go to this business. This man buys cell phones outside of the building to avoid having to follow the law. He makes extra money from selling them online, then has the nerve to ask the victim to pay him the $150 because he illegally purchased someones phone.

mi
Review №77

Gave me a 95 dollar price to put a new screen on my LG k20 v

Bo
Review №78

Very knowledgeable, excellent customer service!!!!

Sa
Review №79

Great and fast service.

Th
Review №80

Beautiful store

Ni
Review №81

FeelsGoodMan Clap

Ma
Review №82

You guys rock😀😀😀😀

Information
22 Photos
82 Comments
4.6 Rating
  • Address:1401 N Prospect Ave #3, Champaign, IL 61820, United States
  • Site:https://www.akmegaservice.com/
  • Phone:+1 217-607-2561
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Computer store
  • Electronics repair shop
  • Telecommunications service provider
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–4pm
  • Saturday:Closed
  • Sunday:11am–7pm
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