Keri is awesome and provides excellent customer service! If I send her an email with a request or question she responds in a timely manner every time. I have been a customer for 20 plus years and appreciate the professionalism of Marcy and her team. They are consistent and efficient with providing options to make sure Im taken care of and save as much money as possible!

Marcy and everyone in her office are phenomenal at a quick response and explaining the details of sometimes complicated insurance language. They have always ensured we are insured properly and in a way that makes us feel secure.Their consistent responsiveness is amazing!

Marcy has been our State Farm agent for over 23 years. Marcy and her staff are fabulous. They are quick to respond and always willing to go above and beyond for their customers. If you are looking for a professional and friendly agent/office who will do everything they can to meet your needs - look no further.

I enjoy the employees there. The representative I know of Mrs. Smith was very kind and patient with me.I just moved from Cali and I’m grateful to know this company to be the most professional, very responsive and warm.Thank you for all you do✨

Very professional staff. They answer all of your questions in a very timely manner. Always helpful and courtious I would highly recommend Marcy McAnally Insurance.

I called to request some general information and had the delightful pleasure of speaking with Roberta. She is a gem and very pleasant and professional to speak with over the phone.

The best insurance agency with whom I have worked. Keri Boyce is exceptional at listening, caring, and providing the level of professional service that always meets my insurance needs.

Marcy has been EXCELLENT to work with, very responsive to emails and calls. Pleasant by phone and any time I need information she has it gathered extremely fast. Pricing is fair, she is slightly higher than some other big brands but I am happy to pay the difference for the excellent service. Her support staff has been great also.

Fortunately, I have not had the need to reach out to Marcy but, in the few instances that I have, she and her staff have been very helpful and responsive.

Keri has always been awesome to work with. Anytime I need any documents she sends them immediately.

Roberta was very helpful. She really knows her stuff. It was an honor to meet her!!!!!!

Roberta is such a pleasure to work with, her positive attitude always brightens my day!

I am just starting out in the adult world, so I knew nothing when I reached out to the team. I spoke with Philip, who was more than helpful in running me through the process of taking out insurance and what my policy would entail. He answered every question I had plus gave me a few tips for insurance I will need in the future. Great people here!

I have nothing but positive experiences with this office. The staff is incredibly easy to work with and very good at addressing individual needs. I would definitely recommend!

Marcy, Keri and the team have been very responsive and helpful, thanks!

Great service and people. Highly recommend if you’re looking for insurance in the central Illinois area!

Always great communication and service--the best!

Ive never had anything but the best quality service from Marcys office. Everyone there is very kind and professional. Definitely recommend!

Extremely happy I switched to Marcy McAnally. Great customer service!

Marcy and her staff are fantastic to work with. Weve had Marcy as our State Farm agent for probably 20 years now. Any problem that weve ever had has been handled immediately and professionally. Marcy has interceded with her home office or with adjusters on our behalf when needed. I could not ask for a better insurance agent.

Marcy and her staff have been nothing short of wonderful since we have been dealing with her and her office for the past 15 years. Highly recommend utilizing her and her team.

Keri was very response to all my insurance questions!

Working with Marcy & her team has been seamless. I received great rates for renters insurance and auto and everything included was explained to me in terms I could understand. Couldnt recommend them more!

Good price for my cars and motorcycle. Honest people I can work with. The lady I worked with was really professional and knowledgeable. I was going to add my house but she suggested I wait until August because she found a claim that was expiring that would make my rate even better in August. I felt that was looking out for my best interest instead of theirs. I like that.

Very Professional, Very Polite, Always looking out for the Customer/clients, Very friendly staff.

I called in for a quote and they were very friendly and patient with me. Marcy was able to explain discounts and help me get the lowest price in the area. Very helpful people!

We worked with Marcys office for our home & life insurance needs. We were very pleased with the service we received from Marcy & her staff. They were courteous, prompt, professional & knowledgeable. I highly recommend the Marcy McAnally State Farm office for all your needs! They will take great care of you!

Its been great to work with this office for my insurance needs. They are always very responsive and helpful. Recently they contacted me to let me know that I qualified for additional discounts, which made me extremely happy! Thank you, Marcy and Team!!

This office and staff are wonderful. Helped me with my car loan and am so thankful!!

I had an auto claim which created the need to work withe the other drivers insurance. Marcy facilitated the handling of the claim. In short order my vehicle was repaired. My experience with this agent couldnt have been better. What a professional.

Always extremely helpful.

Marcy & her team went above & beyond to get us a home quote, along with our 4 autos (2 teen drivers to boot)! She came in super competitive & with excellent response time and follow ups to any questions we had. We appreciate the service, professionalism and friendliness of this office.

Received amazing, friendly service. Keri assisted us and her knowledge and friendliness made us feel very comfortable as customers. Response time is fast and always clear. Overall, this is a terrific State Farm agency!

Marcy and her staff are easy to work with and explained everything to me.

Roberta Smith is absolutely amazing at what she does. Very informative and always willing to help no matter what! She’s very sweet and so nice and soooooo great. Roberta Smith is one of my favorite workers there and I would definitely recommend her to anyone!

Roberta is a really professional individual. She greet me and attended to my needs.