Awesome experience from Sales to Finance to the Service Dept. I have had bad experiences with past dealerships, which resulted in me not returning for future purchases. Ed Voyles is the only dealership I have come across where everything was hassle free. I was assisted by Lloyd Johnson in Sales, and he was tremendous! No back and forth with pricing. Everything was quick and to the point. I have gotten three cars, and each time, the process took less than 2 hours to complete. I did not have to spend 4+ hours at the dealership as Id done in the past with other dealers. And the Service Dept is awesome. Top notch customer service every time I visit. There may be a long wait sometimes, but the level of customer service they deliver is worth the wait.

Excellent customer service. Gave me prompt attention, were very clear about collision damage repair work that would be done and then delivered exactly what they promised. Very good on communication throughout as well. Got regular updates, any changes to the timeline were promptly communicated. And when picked up the car it looked great, clean and shined outside - and inside too which was a nice extra touch.

I had the fortunate experience of a drivers side broken latch cable, after the door was shut. Sam Neitzke in the Service department said hed take care of it, that he knew a technician in the Body shop that could get the door open. Sure enough, Sams guy not only got the door open, but the latch was fixed the next day. Sam was professional, positive, communicated with me every step of the process, and handled the job, and my stress, with ease. Id recommend Sam and the Team at Ed Voyles Acura any day.

Ive been going to Ed Voyles Acura for years, and even though Ive moved out of the area, I continue to return. The service guys are very accommodating and they go out of their way to make sure your comfortable while you wait (I usually work with either Q or Kevin). Im happy to say that other than routine maintenance, I have never had to bring my cars back for the same issue more than once. If I dont get something done when they recommend it, theres no pressure or judgment and I appreciate that too. Overall, great experience each time!

Excellent Service with professionalism. Take good care of us and keep us updates during our car service all the way! Alan McGowan is the best! THANK YOU Al!

And THAT is why I LOVE ACURA! Service service service! Although Ive never had a service advisor at EV Acura that wasnt helpful, Ive got to tip my hat to Kevin. Talk about taking the time to make me feel special! Sure, the cars great, but its the follow-through and personalized attention long after purchase that moves the needle for me. And that is EXACTLY What KEVIN did! As long as the dealership keeps Kevin and trains their associates to take care of their customers as Kevin took care of me, Ill be a life-long customer of this dealership!

We had an excellent car buying experience. Charles Duncan, our sales and leasing consultant, went above and beyond to get us the 2021 Acura TLX we wanted, at the price we negotiated. Charles made sure we were comfortable with all the processes from shopping for the exact car we wanted to the financing to the extended warranties. We will definitely be buying our next car from Charles and Ed Voyles Acura.

My experience with Ed Voyles Acura is limited to working with the Body Shop on 3 separate occasions when I needed repairs done on my 2018 Honda Accord, but those experiences left me knowing for ANY type of body work needed, this is the place Ill go and will recommend Ed Voyles to friends, family and colleagues. The first repair was done in 2019 when I needed my rear drivers side quarter panel replaced from a hit and run. My insurance company listed Ed Voyles as one of their authorized repair facilities. The quality of the work and color matching was perfect and the customer service outstanding - from the moment I walked in the door and was greeted by Meg, then assisted by Martin for my estimate and repairs, I felt was in good hands Last week I needed an estimate for a small repair to my front panel that popped out after I had a run-in with a run away basketball that lodged itself and popped under the bumper. I went to my Honda dealer for the first estimate who stated the entire front panel/bumper had to be replaced despite it being one small spot where it had popped out. Their quote: $1100-$1500. I then went to Ed Voyles for the second estimate. I didnt tell them what the dealer advised or quoted and instead let them inspect the vehicle prepared it may be the same news.. They however confirmed what I had suspected, which was that based on the location, it was a minor issue that could be repaired with a bracket replacement (a 15-minute job). Cost? $53. Scott, thank you again!!! I realize this is a long review with lots of detail but I know that when Im considering shops, the details help. In a nutshell, use this Body Shop when you need work done on your vehicle. I love my Honda vehicle but the bad experience at the Dealer Body Shop makes me know Ill consider checking out an Acura for my next vehicle purchase. Thank you to the entire team at Ed Voyles!

Went for an oil change in which i was not aware off Appointment only. Next available was an inconvenient for the upcoming week. Sam made it possible to get me in the following afternoon. Happy customer.

I bought a car from them in 2002 and 19 years later still driving the same MDX.I just brought it in for its free 200,000 mile warranty checkup! It started with an oil change and ended up with that and all new tires too! Got a free car wash with the deal. The whole time I have owned the car I have only had Ed Voyles work on it. They have been excellent in looking out for me and keeping Ole Gray running!

Had an alignment done as a follow-up to scheduled maintenance that showed it was necessary. Service was performed quickly and Luke discounted it since i had to return for the alignment. I am totally happy with this customer service.

Kelvin and the team did a a great job. This was my first visit but I feel I’ve found a home.I tried to tip the nice attendant that delivered my car after service, washed and waxed, and he said “Sir, you don’t have to do that “, wow!, Who does that? I gave him a $2.00 bill, It was much better than a five or maybe a ten. I said this is a good luck thing, not a tip. He took it smilingly and said, thank you I’ll keep this. That made me feel good, isn’t that’s what life should be about.Thank you for servicing my car,John H Snipes

Kevin was the Acura rep who helped me with the services I needed. A oil change, fluids checked and a small crack on the windshield. He explained the cost and turn around time for completion. Kevin explained my windshield crack was not a major issue that needed to be fixed right away so he did not pressure me to get it fixed that day. I was very impressed with Kevins knowledge about my windshield and his kindness in answering all my questions. Kevin is a great asset to the Ed Voyles Acura team and he gives you the knowledge you need to make an informed decision about your Acura car problems. Great service from Kevin.

I continue to get great service for my Acuras at Ed Voyles Acura. They do a fantastic job! Que is always helpful and makes sure I understand what is going on with my vehicles. Thank you for taking great care of my vehicles!

I have always taken my car to Ed Voyles Acura. They always do great work and accommodate my schedule and needs. As my car is a low mileage vehicle they always help advise me on what services may need to be done by date versus mileage.

Assuring confidence to detailswhile still maintaining assure reliability of an fine tune automobile.

The entire staff was great and so easy to work with, didn’t feel pushy and were more then willing to help me find the perfect car for me. Charles was incredible and made my experience a 10 out of 10! I traded in my old MDX that i loved for a new one and i didn’t think the new ones could drive better but the new MDX’s are amazing. From all the little details and extra features to the driving and handling, the car is amazing!

I worked with Al who had great communication. Very appreciative of his help. He made sure the right person looked at my electronic issue. Definitely recommend

Al the service writer and the rest of the team has always taken good care of me and my vehicle. I recommend any one in need of Acura car servicing try them. You will not be disappointed!

My second time working with Luke and the team there at Ed Voyles Chamblee. First time was to fix my AC on my 2010 Acura TL, and this time it was to change my timing belt. Both experiences were impeccable. I never had to wait for long. Loaner vehicles were convenient. Luke answered and explained any questions that I had. I will continue to go to them for my cars servicing needs. They also take the initiative to update you as to your cars progress. I dont like unnecessary upselling, I dont like surprises- Ed Voyles does neither here to me. Reliable, friendly, consistent service. Highly recommend.

Two stars for the fast oil change. This is the only Acura dealership where they washed my car but didn’t vacuum it (weird cause Al didn’t even mention about wash or vacuum nor did he ask. I had to ask him about it.) Then he mentioned my car was out of alignment and I told him nobody has been able to fix it. Which was even more odd he didn’t even attempt to ask me about it or say hey, maybe we can fix it. Idk. Maybe I’m looking into too much. The service advisor Al said they didn’t have time to fix my sunroof which takes 15 mins. I’ll never come here again. My worse experience at an Acura dealership. I’d rather drive a hour to another dealership then come here.

Excellent service with a quick turn around time and very flexible.

In comparison this meeting was a great turn around. My initial visit didnt appear to inspire me to return but I sent my daughter in on this go round and the services were great and all inclusive. I had an oil change and tires balance and rotated. My vehicle was returned clean and shiny and I truly appreciated that as well, Good job!

What a nice experience. Id never been to this dealership and I needed to get my sisters car serviced.1. Kevin remembered my sister from years ago, 2017.2. He also was extremely knowledgeable about the car and was easy to talk to about the issues we were experiencing.3. He kept in touch about the progress of repairs and service.This 2002 Acura runs like a new car again!If you are looking for competent service, Ed Voyles Acura is top notch.

Mr. Al McGowan, Team Service Manager, was very helpful. Cannot thank him enough for his willingness to help customers and quickly finding solutions.

From the moment I check my car into the service department to the moment I picked up my washed car, my experience was delightful. Al and Sam were attentive and polite keeping me abreast of what needed to be done to my car. The lady that helped me with my loaner and payment for the service couldnt have been more helpful, and the two young men that helped me with the return and exchange of the loaner vehicle for mine were very well mannered and informative. All in all 5 Stars!

My service visit at Ed Voyles Acura was excellent. I was given best price for tires compared to quotes from other locations and the installation. The shop is clean and very comfortable to wait for repairs. I would definitely recommend service shop to others.

I change dealership to Ed Voyles Acura for my car and have no regrets. Luke always get me in and out in a timely manner and set up a loaner car if necessary. They provide top notch customer service!

I took my car in to my service guy. There were several things that needed to be fixed. He recommend that I get the urgent one fixed first, and the other issues can be done over a period of time. I surely appreciated that, because now I dont feel like he was trying to take advantage of me, because Im a women.

Q was phenomenal! I was greeted nicely, loaner process went smooth, the communication from Q was awesome! This was the first time I received a detailed electronic report showing what needed to be done to my car with prices and the options to decline or request the work. I will continue to have Q service my car. I didn’t feel like I was being pushed or ripped off on bringing my car to a dealership.

My experience service visit at Ed Voyles Acura was excellent it. I had a great time thank you so much for the service.

Kevin made the whole process painless. Really good communication and super friendly. Thanks Kevin.

I can say with certainty that I have not been treated better by a car dealership and service than Ed Voyles Acura today. Kevin Lombard is a master at his job and does it with a warm smile that makes me feel so appreciated. I enjoy his easy manner, welcoming spirit and impressive skill to engage customers. Ed Voyles Acura, well done!The Rev. Dr. Horace Griffin

I have been an Acura owner since 2015. I have had 2 Acuras--a used 2013 model (2015, purchased from an area dealer) and a new 2020 model (2020, bought at Ed Voyles), and use Ed Voyles for my cars services/maintenance. I had nothing but great experiences with Ed Voyles Acura, both, on the service side and on the sales (used and new car salespeople) side. In my experience, they conduct business in a fair and professional manner. These are great qualities that should come standard in any dealership, but especially in a luxury car dealership.

I live in Memphis , and had car troubles on the way to Atlanta - Luke was my service contact - he got me fixed up and on the road - the easiest interaction with a dealership I have had in my lifetime- I usually stay away from dealerships - but I highly recommend these guys - Luke Hughes is the gentleman’s name- great experience

My family has been going to Ed Voyles Acura to have our cars serviced for the past 20+ years. During this time, we have owned a total of 5 Acura vehicles. The number one reason that weve been so loyal to this dealership is Kevin Lombard. He is amazing! Kevin takes the time to build relationships with his customers. He is honest, friendly, personable and a straight shooter. He is someone you can trust. Thank you, Kevin!

Kevin was so great to work with. Would highly recommend working with him and this dealership to anybody. He didn’t pressure me to get all of the recommended items like tires but took time to explain what was needed from a safety standpoint.

Luke was very professional and so helpful during my appointment. Made the whole experience easy and stress free. Thanks Again Luke!!!

Service was very good. Just wish Acura had a dealer on the South side of Atlanta, but that is not your problem.

My salesperson, Bill, talked to me about the new MDX, Atlanta and more while deciding to purchase my leased vehicle. While walking around I stumbled upon what I thought I wouldnt see, a TLX with candy apple red seats and all the tech I could imagine. A real life pinterest photo. While I admired it, Glenn (finance) patiently walked me thru the features and asked Bill to check to see if it was in my favorite Acura color (Grey, like my second TL) and it was. I had to get it and the dynamic duo made it happen! I mean I feel loved in this vehicle, it takes care of me and I will take care of it! My dream car was at Ed Voyles, a dealership Ive always trusted to be A1 with service. Thank you!!!

Through my own experiences and those of many others I have referred, I wholeheartedly endorse the body shop (collision center?) on Peachtree Industrial. Scott Porter and his team do exceptional work at exceedingly fair prices. They always look for -- and often find -- the extra mile of performance. They are immediately responsive.

After 20+ years of purchasing and servicing my Acuras at this location customer service has so declined that I will not be returning to this location. I recommend seeking another dealership if at all possible. It seems the pandemic has caused a turning point here. Rather than welcoming the business back and a return to normalcy there is an attitude lacking gratitude for loyal customers

Great experience with Kevin Lombard and the service team at Ed Voyles Acura. Kevin helped me review all my options and ensure that we got our MDX back with all concerns addressed.

Thanks for the great, FAST service on our Acura! Kevin, the service rep, explained the service and cost on our car and also updated me on the upcoming service. Their customer waiting room is clean, provides Starbucks coffee, water and even snacks! Best dealership for us in Atlanta!

Al McGowan was great and he updated me on my cars progress every step of the way.

Awesome experience with my Service Advisor Kevin at Ed Voyles Acura. Im new to the Acura family and this was my first service experience and the beginning of a great relationship with Acura.

Very courteous and knowledgeable service department employee waited on me. I couldnt be more pleased.

The scheduled maintenance went off without a hitch. Al was great to work with and they were flexible with the loaner return due to my work schedule. Overall a great experience.

I bought my MDX from Ed Voyles and have had it serviced here for the past 12 years. This visit was routine and went as planned and promised. The highlight was the very friendly and polite service that I received from the valet who assisted me with the loaner vehicle. He was outstanding.

Due to my questionable driving, I’ve been to Ed Voyles Acura 4 time in 7 months for collision repair. The quality, the efficiency (2 weeks earlier than they estimated), and the Customer Service is beyond excellent. I don’t know everyone’s name yet, but Andrew and Scott have definally helped us.I also had a very pleasant new car buying experience with Freddie.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Great experience! Kevin kept me informed and was so courteous! Will be back for additional servicing for my Acura!

I’ve been working with Ed Voyles Acura since 2016, and I’m always so impressed with their employees professionalism, knowledge, and service they provide! Can’t thank them enough for all the hard work they do to make sure I have a car that’s safe to drive.

It was my first time and I was very pleased with all of the staff and service. I have a 2010 RDX, the part that was needed had to be ordered. Sam provided me with a loaner and the my car was ready the next day. I will definitely come back.

Extremely satisfied because I was informed iabout everything going on, and cost involved every step of the way

Al in the service department is very helpful and friendly. I have been a loyal customer since 2016 to this service department for my RDX because of his professionalism and transparency.

My experience was great for a first time visit, my service advisor Sam was great and did an amazing job in the customer service field . He made sure I was completely satisfied and made sure my Acura MDX was running top notch.

I have been purchasing vehicles and having them serviced here for about six or seven years and I LOVE this dealership! I have never been bamboozled or led astray with typical dealership foolishness. The staff is respectful and very helpful! Qais has been my service manager and has been responsive, has answered my questions satisfactorily and I always get well taken care of! I cannot recommend Ed Voyles Acura highly enough!

Sam did a great job of explaining what needed to be fixed on my car and got back to me in a timely manner!

Always very friendly and professional. Best service I have found for my Acura

Kevin was awesome at helping me today. Best service I have had at this dealership.

Kevin was wonderful, as this was my first time servicing my Acura in Atlanta.I moved from Kentucky and was satisfied with my service in Lexington but Kevin went beyond the service I received in Lexington. Great job I will certainly continue to use your facility for all my service needs and will buy my next car from you.

Lee in pre owned is great....Following up on the initial comments, I really like Lee and the dealership all around. Low pressure sales, great product knowledge and inventory. I got a great deal and a super clean certified pre-owned car, its like new but much less expensive!

They are not trustworthy. You will very likely have the same or more problems after their service. If you have to visit this place, I strongly recommend to examine your vehicle throughly on your own after they claim they completed the service. I had to eventually visit another Acura dealer shop to fix the problems. I will never be returning to this place.

Very nice and very detail oriented. I took my Kia there as the Kia place was booked till September. I got an oil change and had a rattle diagnosed. They went above and beyond my expectations! Kevin was very informative with what my next steps need to be!!! Definitely recommend going there!

Great customer service. Ed was very consistent with updating me on the status of my car. I feel comfortable at this location. Thank you kindly!

Mr. Andy in collision repair was amazing with great customer service. Very helpful. The receptionist was very rude with no soft skills.

Great Service Experience!I made an appointment on line; got confirmation; recd a reminder of the appointment. I arrived on time; they took my car right in. The service was completed within the estimated time, about 1 1/2 hours. Nice, clean waiting room with TV, snacks & bevs, & lots of magazines!

The reason for bringing my car in was addressed. Various inspections were conducted which revealed potential problems which were also addressed. Thoroughly satisfied with the service I received.

We really appreciated the service and prompt texts and calls regarding the status of our vehicle. We left the car with the service department and Luke Hughes took good care of us. Everyone is helpful and polite. Easy! Done!

All work was performed satisfactorily (service A, tire rotation, front rotor re-surfacing, rear brake pads R&R, brake fluid R&R). I was a bit surprised with having to purchase snacks from a vending machine. Other dealers Ive used provided snacks at no cost. Compared to todays vehicle maintenance costs, this appears to be a very low cost perk for loyal customers. I have purchased Honda/Acura vehicles since 1985.

Ed Voyles handles appointments just as you would like - prepared and ready to do the work required. Nice waiting room too!

The service was efficient and the person I worked with, Sam, was excellent at communicating what was needed and about how long it would take.

Everything GOOD while youre doing the process of buying a car. They treat you really good. The agent that helped me with the process even gave me his card to call WHENEVER I had a question. But once you take the car out of the dealer THAT’S ALL. I have call him twice since I buy my car and he always responds my calls with attitude, he speak Spanish and at the moment that I call he acts like he don’t understand me BUT when I was buying my car he undertood every word in spanish right? I hope I finish my lease and never again make a deal with acura because this experience. Please treat the customer right before and after the purchase.

My experience was awful! I waited nearly 2 hours for concerns ab my USB port for a vehicle I purchased the week before my service visit. I had to text to discover what was the status of my car...only to be told my USB port works fine. ARE YOU KIDDING ME? I arrived 16 minutes early to my appt which means that could have been checked immediately! I shouldnt have even been there bc after I complained and asked for a manager then AND ONLY THEN was I told my USB port was not meant to charge, rather the 12 volt port was. Thats something I could have been told OVER THE PHONE!! So, had I not asked for a manager I would have never known that (after my 2 hour wait)! The main reason I even asked for a mgr is because Al McGowan and Mike were smug, sarcastic and rude!!!! Your service is AWFUL and I will not be returning. My sister is on the hunt for a new MDX to trade in her current MDX...she will be going to a different Acura dealership! 0 stars for this place!

Immediately someone walked up to me and asked how they could help me. Free snacks and drinks in the waiting area with TV and magazines. The service is the important part and they excelled in that too.

Great car buying experience! Got me what I wanted for how much I wanted. No issues

The waiting room and bathrooms are always very clean. Al McGowen kept me updated on my car and recommendations for today’s service. Ed Voyles Acura has always been excellent.

Quick service and I appreciate how they gave me status updates everyday

If you go to this dealership, ask for JEFF KINDEL! We purchased a used car from Ed Voyles last month, and our salesman, Jeff Kindel, was truly extraordinary. My husband drove 3 hours (from the NC mountains) to pick up the vehicle. I was concerned about him having to wait for admin work to be completed at the dealership, because he is not a patient man...you know what Im talking about! Jeff sent us the paper work ahead of time so we could have everything ready to go when my husband arrived. Unfortunately, he still had a long wait after he got there because the guy who processed the paperwork (not Jeff!) was extremely slow. My husband called me, frustrated, in fact, so frustrated that he was ready to drive back to NC in our old vehicle. I called Jeff, and suddenly the paperwork was ready, and my husband drove off happily. We love the car, and we were also very happy with the trade-in price Jeff negotiated for us. Jeff has been readily available to assist with post-purchase procedures as well. Could not be happier with his service!

Kevin is an amazing service personnel. He is always a gentleman, very detail oriented and I always receive great customer service from him.

Luke is my guy! He always keeps me abreast with the service needs of my car. Always very accommodating.

Took my 2000 3.2 in for a recall of the air bag. I have loved this car and took it to Ed Voyles for 10 years of service before switching to a place closer to home. Kevin, who I knew from before, took great care of me. He gave me a time estimate for the work (1.25 hours) and it was ready exactly as he predicted. The whole experience was great. Many thanks to Ed Voyles and Kevin for a great car and great care!

I think the service department at Ed Voyles is remarkable. Al who is the service manager is excellent. Vitto who takes care of the cars and customers needs is so friendly and humble and makes you feel like your best friend.

I have always had a positive experience dealing with the service department at Ed Voyles Acura in Chamblee, GA. The service manager goes beyond to make sure that I have been taken care of and also that my car is being attended to. I definitely would recommend this dealership!

I am very satisfied with the service I receive at Ed Voyles Acura. The service needed is explained ahead of time and the work is completed in a timely manner. Whenever possible I ask for Luke Hughes because I met him on my first visit there and find him to be very knowledgeable and trustworthy. And he knows the answers to any technology questions I have.

This establishment is AWESOME!!! Luke was AMAZING! Very professional and knowledgeable.

Luke is fabulous! He always takes care of me and I appreciate how thorougheveryone is at this dealership. Michael in sales is fabulous too.

Luke was great. I was stuck in traffic and he was able to still ensure my MDX was taken care of as requested. His customer service was excellent.

Sam is awesome guy! this is the 2nd time I was there very nice & friendly people I really appreciate!

Wonderful experience. We actually came to Ed Voyles after leaving another Acura dealer due to terrible service. Lloyd greeted us as soon as we walked into the showroom. We already knew what we wanted and Lloyd was able to help negotiate the best deal and in a timely manner. Very helpful in every aspect, and would highly recommend. Will definitely be returning here if we choose to purchase another Acura in the future. I would give a 20 out of 10 if I could!

The staff here is very helpful. I came here to get a spare key for my car and got it back the very next day. Very speedy and efficient service. Havent gotten any work done on my car here as yet, but I hope I receive the same type of service when I do.

I’ve only ever had my cars serviced here. This time went well and felt everyone was polite and professional.

Each time I visit the service department I’m always treated with kindness and respect. Luke is my service agent I call on each time. He is great! He’s very responsive to phone calls and gets me in and out fast. I can always count on his professionalism and care. This service department is #1.

People were great, i was listened to. I believe the charges on the MDX were a little high but i trust your service.

Alan is a great service rep at Ed Voyles Acura. Bought my MDX from here and I get my service maintenance done here too!

I have an very good experience with the Service at Ed Voyles Service Department thus far. Always on time and transparent

Golf Claps and Pats on the back to Q! Excellent Service Advisor taking great car of both the Car, and me, the customer! Greatly appreciate him and his assistance.

I was very satisfied with the services that I received. Car is running very well.

It is always a pleasure working with Al McGowan. I enjoy his service so much that I followed him from a different Acura dealership.

Kevin was Extremely professional. It was a very relaxed experience. I was handled quickly and I’m very satisfied. Everyone was very nice and helpful. The place was also clean. Great place and will definitely be back. Thank you to the staff ( receptionist and parts rep at the window) great service, great teamwork! Scott at collision was also Amazing!