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Fradellas Collision Centers
4839 Paris Rd, Chalmette, LA 70043, United States
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Jo
Review №1

These people were very up front and easy to communicate with. I received a phone call every time my car was test driven and an update about the progress on the repairs. The repairs were outstanding looked better than when I first purchased the car. Thanks to the owner and managers for putting together a great system and team. Well done Fradellas!

Sh
Review №2

Good people. Courteous and professional. I’ve brought two different vehicles to them after being burned by other auto shops and they did not disappoint. Happy with the service and customer service I received. Vincent and Jen are awesome!

Ch
Review №3

Great experience with the team. They provided me with all of the information regarding my car repair and explained each step of the process..True professionals.

Ma
Review №4

Fradellas did an excellent job repairing body work due to an accident. The car was returned to me in a timely manner, in great condition, and spotless both inside and out. Great auto repair center.

Ti
Review №5

Had about 90 dents in my car from a hail storm. It’s a long repair process on a Suburban- but now it looks brand new. I would definitely use Fradellas again for any body work

Cy
Review №6

Beautiful job. Matched paint perfectly. They stay in contact with you so you always know the status of the repair job. Would recommend highly.

Em
Review №7

I brought in my truck for some body work to one of my doors that was significantly bent at the top corner. I can’t tell it was ever bent! They did a fantastic job and my truck was beautifully cleaned inside and out. I highly recommend them.

Al
Review №8

Beautiful work done in a timely fashion. Stayed in contact with me via text and phone calls to update me on the progress of my car and any info they thought i may need to know. Will definitely recommend them to anyone needing services.

Ch
Review №9

I was referred to Fradella’s by my coworker after I was involved in a accident on 2/12/21. I must say I was skeptical because I dealt with other body shops and the work was horrible. Fradella’s blew my mind away and I would recommend them to everyone. They were professional, courteous and very diligent. Jen kept me updated step by step in the process. Even after they completed the task at hand they went above and beyond by washing my car and cleaning the inside as well. You guys will forever have a customer. Thank you so much!

Pa
Review №10

Quick service and they use a cool texting service to keep you updated with your car!

La
Review №11

Very professional, They did amazing job keeping me posted on the status of my car, upon picking it up it looked bran new and shined pretty. Thank you again

an
Review №12

Courteous, professional, knowledgeableand friendly. Customer service exemplary.

Ju
Review №13

The only problem encountered was delay in car being completed. But overall the quality of work was excellent.

Ev
Review №14

This was my second time using Fradellas, the staff was very friendly and professional. They did a great job fixing the damages to my vehicle.

Er
Review №15

My daughter and I both had repairs done at Fradella’s. They did an awesome job! The customer service is also wonderful! I definitely recommend Fradella’s to anyone needing service or repairs done.

Ba
Review №16

Excellent service and quality work . All employees were friendly and very helpful

Al
Review №17

They communicate well and have a phone number u can text for updates and a real person answers u not a robot! They did a good job and cleaned the my car well after they finished.

Ri
Review №18

I love the people here. They got my sub frame and a ton of other work fixed and worked really well with my insurance. They’re super nice and really helpful. I’ll definitely go back if I need anything else done at all!

Du
Review №19

I chose Fradella’s collision as my repair shop after my car was damaged in an accident. They worked closely with my insurance company and quoted recommended repairs quickly. Communicated well and professionally. Would recommend!

Da
Review №20

I was I excited at how fast my car was finished,I don’t like driving rent a cars. Everyone was beyond nice. Kind of a blast from my past, “the customer was important .” Something not seen much these days. The work looks great and I’m so glad. Thanks to the shop workers.

Kr
Review №21

Service was great! Very pleased!

Br
Review №22

My overall experience far exceeded my expectations. I previously had a vehicle repaired at a local Ford dealership and was underwhelmed with the quality of repair and the time it took, so I went in with very low expectations.The process started by simply calling and scheduling a time to drop my vehicle off. The office staff coordinated my drop off with the rental company and had the keys waiting for us. I asked to visit the car after a week and was welcomed with no issues and was shown what was wrong and what was being fixed. They finished the car on the day the day they promised, gave me a written warranty on the repair work and did a vehicle inspection with me. I was also able to leave the keys for the rental with them for a return.I would also like to mention Jennifer by name. She sent me periodic updates (via text message) throughout the whole process and answered any questions I had during the entire my vehicle was there. She also offered a free full vehicle “safety inspection” which I accepted.All in all the repair of my vehicle seems to be immaculate, and was done in a timely manner (Sub two weeks for ~$5,000) worth of damage. They also worked with the insurance company to handle all of the estimates and adjustments with the claim so I literally dropped the car off and picked it up. No mess, no hassle, and one happy customer later...I hope I do not have to deal with another vehicle repair, but if I did, I would only use Fradella’s.

Jo
Review №23

I have been using Fradellas for years. Their professionalism and quality of work is unmatched in the auto repair industry.

Ro
Review №24

The manger was very respectful & nice. They will work with you if you’re having problems with making a payment. Fast process & rides like I just brought it off the lot! They also sent text messages on updates & we were able to walk in when we wanted. Overall 5stars!

an
Review №25

Kind and courteous staff.

Lu
Review №26

The staff was very friendly, friendly. and professional from day one!! I would recommend them to all the family and friends

Je
Review №27

Great customer service. They wont stop until youre 100% satisfied.

wi
Review №28

They did an excellent job restoring my vehicle to new condition

Th
Review №29

Great service and good people did excellent work on my car recommend them 100%

Ra
Review №30

Good People doing high quality work. That’s all I can ask.

CH
Review №31

Service was great, easy to work with. Repairs come out great. I would go back. Thanks again

Da
Review №32

I appreciated how everyone at Fradella’s was courteous, professional and friendly. Jenifer in the office kept me informed and even answered my million questions very patiently. My car was returned to me cleaner than I brought it in! Thanks guys! Great job!

Sh
Review №33

The staff are very professional and very courteous!!! My vehicle repairs were completed in a timely manner, earlier than they estimated. They updated me throughout the entire process. I will definitely return in the future for any repairs or body work needed!!!!

Ed
Review №34

They gave me a time frame that was it workmanship A1.

si
Review №35

Been a customer with Fradellas for quite some time, excellent work and always a friendly staff to welcome you, thanks Mr. Vincent for always taking care of my vehicle, I strongly recommend this company to handle all you collision.

We
Review №36

I am completely satisfied with the job.My Jeep looks great. The job was done on time, and the associates were great. They answered my questions and always had time for me. I would highly recommend to anyone.

ja
Review №37

Very nice, stayed communicating with me & did great work!

an
Review №38

Fradellas collision, my go to place for my vehicle body repairs or pain,theyre very professional and courteous your greeted with a smile and they even take the time to explain your repairs in detail should you have questions, they not only explained everything they also told me when the work would be complete and the day they said is the day I got my truck,,having a good word goes a long way with me,very very satisfied, thanks to the whole Fradellas team👍🏽

Ce
Review №39

Nice quality work and COVID-clean upon return. Always helpful and personable. Easy to work with. Worked direct with insurance agency. And, were able to assist in getting my car rental scheduled as well.

Ke
Review №40

Did a great job exceeded my expectations helped me get rental informed me every day and finished a day early professional people would definitely recommend if you want your car fixed right.

Ja
Review №41

Great service, would not go anywhere else. Recommending them to all my family and friends.

Ta
Review №42

Great work on my driver side mirror repair.

Sn
Review №43

I always trust Fradella’s with my vehicles. They are honest and trustworthy. They know what they are doing and their work is amazing. Also, they are honest and fair on prices. I will always bring my vehicles here !

Gi
Review №44

I am extremely satisfied with the professionalism, kindness, and the affordability of Fradellas Collision Center. I highly recommend and will continue to use Fradeellas Collision Center.

ca
Review №45

Amazing job.

je
Review №46

Quick and efficient! Easy to work with! They did a great job! Would highly recommend them to anyone and everyone!

Ju
Review №47

The people at Fradellas were awesome if the site would let me give 10 stars I would . The staff st Fradellas made the process easy. They took care of everything and kept us in the loop during the whole process THANKS FOR EVERYTHING !

Mr
Review №48

Fradellas is the best place in St.Bernard for automotive repairs! Our family has been using them our whole life and would not choose anyone else! Thanks Fradellas for all your hard work!

Ca
Review №49

I’ve used Fradella’s for over 15 years. Would not trust my car to anyone else. Great staff. Great receptionist. Have also taken family cars there.

Cl
Review №50

I had an accident. My car was totalled. Fradella called me when they got the car. Called me with update on waiting on inspector. When I went there to get my license plate they were very nice.

Me
Review №51

Ive had a few different things done on my Escalade and have never been disappointed. Courteous, professional service every time!!!

Ma
Review №52

They fixed our car real quick & it really looks good. And kept us informed on the progress. I would recommend them to everyone. Thank for the good work.

Jo
Review №53

They did a fantastic job on my car. Vincent really went above and beyond to make sure I was taken care of. I couldnt be happier with how everything turned out.

He
Review №54

I went out on a limb. This was the third time my car needed to be repaired. First and second I used a shop that Ill not put on blast here. This third time, I refuse to return to this collision shop for repairs. I did a search on Fradellas and the reviews were above and beyond. Im talking recent and past reviews. With no hesitation I had my vehicle delivered to them. The customer service and workmanship is top notch. Ms. Jennifer, the Office Manager is so pleasant. Mr. Vincent called me and kept me abreast about my car. He explained to me what needed to be done to fix a recurring issue that the previous collision shop failed to look further into but consistently told my husband and I that this issue is known to happen on this car... not true. Ill be taking it back to Fradellas at a later date to have it repaired. Im so satisfied with the repairs and the customer service.

A
Review №55

I was not satisfied with my paint job.NOT SATISFIED 😔👎

He
Review №56

Fradella’s was amazing getting my car fixed after an accident. Things were made more complicated by COVID-19 and social distancing and being pregnant. They handled everything, I never had to come face to face with anyone. The car looked brand new when I got it back and the people I dealt with were flexible and helpful. I would recommend them to anyone!

vi
Review №57

Great job on my car so happy to be back in my car and great customer service really appreciated the great job thank you again

Bi
Review №58

I recommend this place. Great work and fast

Ja
Review №59

The work that they did on my car was 1st rate and was done in a timely manner. I would recommend this place to anyone who needs body work on their car or truck.

Ke
Review №60

Mike and his team are fantastic! They do their best to help you out and get your vehicle back on the road looking great! I don’t let my family go anywhere else!

La
Review №61

Wonderful service. James was wonderful in updating me on the progress of my vehicle. Even went above and beyond. Im very satisfied with the results and i highly recommend them

De
Review №62

They are wonderful people and I wouldnt use anyone else! They do fantastic work and are so professional.

Ju
Review №63

I would recommend anyone that their vehicle is need of repairs to go to fradellas. They are honest, they stand behind their work they do a great job repairing your vehicle, they are kind and courteous

Da
Review №64

Great service.

Ha
Review №65

Excellent service and quality repair. I received information on the status of my vehicle and options on the extent of work to be done. Labor and parts pricing more than reasonable. Couldn’t ask for better service.

Ja
Review №66

They were extremely courteous and professional with the whole experience. Jennifer contacted me and kept me up with any news and Vincent kept me informed with work updates.

Ka
Review №67

Every single time I walk in the door of Fradella’s, I know I’m going to have a wonderful experience and consistently superb, quality work. They have helped me through numerous mishaps and needed repairs. Plus, the staff is great, and I love seeing them. Good people and great, reliable service.

Jo
Review №68

Just picked up my car today. Being my first wreck, I was nervous about the process, but Fradella’s quickly ended those fears. The staff was polite, professional, and quick with everything and answered every question I had for them throughout. They have my car looking better than it did before. Highly recommend.

Li
Review №69

Thank you Fradella’s for the great body repair work and paint that was performed on our vehicle. We are very lucky to have such an amazing collision center right here in our parish! Thanks again for a job well done.

Je
Review №70

I was very pleased with the service I received from Fradella’s. They kept me up to date about how the job was going and what to expect next. They were very professional and I loved the final results. I couldn’t be happier.

St
Review №71

Outstanding service and repairs. Great staff and very professional, kept me informed through the entire process of repairing the vehicle. I would highly recommend based on my experience and will do business if needed in the future.

ja
Review №72

Great people who care about you the customer! Every experience I’ve had has been wonderful and a very satisfied customer time and time again!

An
Review №73

The service is great this is my husband Charles and I second car getting done here. Customers service is the bomb wouldnt go anywhere else. Thanks everyone my husband is very pleased with his truck.

li
Review №74

I have used this body in the past and I have reccomended this shop to others I am well pleased with their work

Se
Review №75

Great customer service and up to date on repairs. Would highly recommend

Ge
Review №76

Extremely friendly employees. Excellent workmanship. Would never trust my vehicle with anyone else. THANKS!

ju
Review №77

The only place to go when you have been in an accident and need your vehicle fixed!

Mi
Review №78

Thanks for making my car happy again!

Ka
Review №79

Very pleased with the services we received. Our vehicle was fixed in a timely manner. Jennifer and Vince were most helpful. We will return for business if the need arises again.

Jo
Review №80

Everything was great from the beginning. Fradella’s came highly recommended, and they lived up to all the hype. Chelsea and her crew were a bunch of rockstars. They even had to go into my trunk, which was a mess. Come to find out, they organized and all of my things neatly into a box. Chelsea kept me from losing it several times with Enterprise and when there was a delay in parts, they picked up my rental and the extra days. They were professional, courteous, and efficient keeping me updated the entire time. If you find yourself in a situation where you have to have extensive repairs done, Fradella’s is the place!

Da
Review №81

Very professional. Work was not only superb, but also completed in a timely manner. Staff are very accommodating. Mr. Fradella called me multiple times with updates throughout the repair of my car. Would definitely recommend them to others.

Ka
Review №82

Fradella’s fixed the front and back of my car. The staff is wonderful and answered all my questions. The staff kept me updated on the status of my car. Fradellas began working on my car quickly and the process was complete faster than I thought. My car looks brand new again!

Ca
Review №83

The staff is very nice

Za
Review №84

Not only did the folks at Fradellas fix my truck with OEM parts...the truck was polished, interior cleaned and ready to drive on time!!! Amazing

Le
Review №85

For many years Joyce Lopez has been a customer at Fradella’s. Great experience!! ⭐️⭐️⭐️⭐️⭐️

Mr
Review №86

Very satisfied

Ja
Review №87

Fradellas is the best!!! I had two car accidents and they fixed both of my vehicles back to perfect condition. The owners and staff were great to work with.

Sh
Review №88

Efficient, friendly, affordable. Customer service is excellent. I even received a call after picking up my car, checking to be sure I was satisfied!

Da
Review №89

Slow with repairs but extremely satisfied with the out come. Second time using them. Would recommend them

Ma
Review №90

Great costumer service. Constant communication regarding the work. The finished on the car looks great most important it was approved by the wife.

St
Review №91

Great customer service & my car looks amazing!!

Jo
Review №92

Friendly staff, prompt service.

to
Review №93

This is the best and only place I would take my vehicles to be repaired! They are so professional, curtious and on time like you just can’t believe. Fredallas are the best!

Me
Review №94

Everyone was so friendly and made my experience as stress free as possible! thank you so much Fradella’s

AF
Review №95

Thanks for fixing my car, I truly appreciate it and also the customer service. I would recommend others.

Ke
Review №96

Really exceeded my expectations on the body work, and paint job they did for my car. I highly recommend them for their service and professionalism. They are the body shop to go to here in chalmette.

Co
Review №97

Most definitely will be going back if something happens to my car. Looks good as new

Do
Review №98

Fast & they do excellent work.....& all the employees are very friendly and informative

Vi
Review №99

Everyone is so helpful and pleasant which makes the process much easier! They kept me up on what was going on the entire time.

Su
Review №100

Very friendly environment and very courteous,very satisfied with the work that was done on my vehicle..

Information
15 Photos
100 Comments
5 Rating
  • Address:4839 Paris Rd, Chalmette, LA 70043, United States
  • Site:http://www.fradellas.com/
  • Phone:+1 504-277-4769
Categories
  • Auto body shop
  • Auto repair shop
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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