My tax preparer is awesome. The only reason I didnt grade a 5 is the cost. If my tax preparer would happen to no longer be available to me next year, I would likely seek out cheaper solutions.

The tax professional that assisted me and my fiancee was pleasant and very helpful

I literally have one 1099 with one box of income on it and a $600 stimulus payment to report for this tax season. Took 2 hours for my initial appointment. Then the person wouldn’t be back to the office until a week and a half later and couldn’t finish them at the other office she was working at. Stated it was company policy to not switch offices. I’ve been transferred to 10 different ppl since then, it’s been a week. Not a single one of my calls has been returned and I call three times a day after being told someone will look to see what going on and would call me back . None of my information I have given over 10 times now has been submitted. My husband passed so it was very important to get the tax advance and a week later I’m no closer to it then I was before I wasted countless hours. I was told when I went into speak with someone that they tried calling me back, and they didnt have the time to put my taxes in, again it’s two boxes they need to fill out. I have no missed calls and not one vm was left and no one could spare 15 mins to finish my taxes almost a week later. Completely unprofessional, not organized, not knowledgeable and horrible first impression. I will be using H. Jackson, hopefully they can manage to enter in two boxes, it won’t be hard to do better than H and R block who managed to do nothing and then lied to me trying to make it my fault for not answering a call that was never placed. I cannot express how horrible this place is. Corporate seems completely indifferent about the complaint. I will be filing a lawsuit for my wasted time and money. You couldn’t pay me to give them a second chance.

Im not able to figure out my own.

Because the process was quick and efficient and the representative was very nice. I like her.

We love our tax lady Cindy

Cynthia was very kind and help full. Very 👍.

I have had 10 years of great service

The Lady who did my taxes was awesome. It was quick and easy. She helped me with everything. I had a great time sitting down with her. Very respectful!!!

My preparer is the best.

I like the piece of mind that i can purchase... i also like knowing everything was done correctly. My tax professional was very helpful and had 20+ years experience. I have 3 dependents have to file extra amendments and they always get it right :)

I liked Geneve

The super woman that does my taxes.

Savanna was very helpful when it came to this being my first time filing taxes alone and she helped me understand what was going on n what was gonna happen.

Because I like Karen and she has done my taxes for last 9 years and has give me some great advice!

I have been with you guys for many years. I have sent my family and friends also. Geneva always remembers me and my family that is the personal touch that always makes me return every year.

Have been doing my taxes with H&R for over 20 years the gentleman that helped me this year Was not very educated with tax preparation feel as if he needed some more education

Its cheaper using their online service, even that is pretty steep for simple return

Geneva Marsh. Have been coming to her since 2011. She is wonderful, easy to work with and knows her stuff.

We like and trust Ginivia and have gone to her over 25 hears

I go here every year. I always use Cynthia and she is always the most helpful! She is very easy to talk to and understands my tax situation.

The cost is getting very high.

Friendly staff, I was in and out, and they did great work.

The price is way to high. You are more interested in getting new business than keeping me. If I leave and come back I would get a discount l

Geneva was amazing

I like my tax consultant she seems very knowledgeable and I dont like messing with this stuff so its very painless to come in and have it done.

Friendly service, preparer actually seemed to have our best interest in mind and took her time to get all information included in our return.

The attention and service I have received over the years is impeccable I wouldnt dream of going anywhere else to have my taxes done!

Always good service. Very pricey and not upfront about the actual cost of an emerald christmas advance.

Great service

Friendliness of staff

Friendly and knowledgeable staff that always tries everything to get us every penny possible back.

Always very friendly professional people. Karen Enso,was very helpful explained everything so I could understand my taxes.

Geneva Marsh is outstanding. Weve used her expert services for years.

I have always had a good experience and and confident in their abilities.

Because I went to H&R Block for years and you guys have done a great job for me.

I love coming here. They are so helpful.

I like my girl, Cyndy, she is very knowledgeable and I trust her.

I respect and trust Geneva Marsh to do my taxes. And the fact that she is backed by H & R Block is just an extra perk.

Very easy. I just come in sit down and Im done.

It was very quick and simple, did the drop off method.

Cynthia is awesome to work with, both with her knowledge, skill and personality!

Because we like H&R BLOCK doing our taxes.

H&R Block charges way too much to do your taxes. The most it costs on TurboTax is $120 not $300 like H&R Block.

Great Service, very complete and thorough. Answered any question I had and made sure I understood everything.

Joyce was amazing!! SO quick, and friendly!

Friendly people. Willing to help with everything.

I have been using HR block since 1991 and dont see a reason to change at this time

Very friendly

Terrible

Quick, dependable and very reliable.

Great customer service

Peace of mind and identity protection

Very friendly service.

We always use Joyce and havent had a problem in years

Joyce has always been there for me and my family

Service was great.

The person who assisted me with my taxes

Very friendly and fast

Its quick

Fast good work

Great service.

Great service

Excellent service knowledge

The girls are super!

Geneva always makes time

Geneva my tax preparer

Well satisfied

See final comments

Do this every year

Good

N/A

Joyce

Trust