user
Ginsberg Jewelers
4647 1st Ave SE, Cedar Rapids, IA 52402, United States
Appearance

Comments
La
Review №1

Thank you to Melinda and the whole Ginsburg staff! I had walked in with a budget and an idea in mind and Melinda helped walk me through the process and made it very easy. Couldn’t be happier with my experience! I would recommend Ginsburg to anyone looking for a great ring at a great price!Thanks again!

Al
Review №2

Melinda is now my lifetime jeweler, she makes every experience a great one with keeping me as the customer totally 100% in mind. She is friendly and very knowledgeable and personable. I have worked through many Jewelers in my life and she surpasses all of them combined. I personally have never even really trusted any Jeweler so if your looking for trust and all the above, Ginsberg is the place you want to do your shopping. I also just want to throw out there that Im typically not the kind of person who does reviews or anything along that line but felt absolutely compelled to do so. Happy Shopping!

Ja
Review №3

Hello,Ive been a customer at Ginsbergs since they was downtown. They are so personable with everyone that comes in. Thats what I like about them. They do not try to sell something you dont want, but help you find what suits you best. Whether an engagement ring or just a necklace. I am always pleased to tell people to go and see the Ginsbergs when buying jewelry.

St
Review №4

This probably the best family owned jewelry store in Cedar Rapids. They dont try to push overly priced rings or wedding bands that has cheap quality like most corporate stores.Steven Ginsberg personally cares about your family, loved one, and event which means his store delivers the top notch service, high end jewelry, at a great prices that are very competitive.

Se
Review №5

Our experience at Ginsberg Jewelers was nothing short of outstanding. We were first served by Herman who helped us choose an engagement ring. My bride had an idea of what she wanted going in, but there was a particular ring that Herman showed us that once she tried it on, she didnt want to take it off! He was very helpful in telling us about the histories of the different cuts and how certain styles of bands have changed through the years. Then Steve helped me pick out a stone. Seeing the process of how stones are ordered was really cool. Once the stone was picked it took less than a week to have it delivered and set into the band. I was very impressed. I thought it would take much longer. And then on my 3rd visit Kendy helped me pick out my wedding band. I thought I wanted an alternative metal due to durability. But I wasnt digging anything I tried on. Then Kendy told be about the benefits of classic gold. I tried on a simple white gold band and I was sold. I absolutely love it. And Ive never been a ring person. Overall I couldnt be happier with Ginsberg Jewelers. And my bride gets stopped all the time to be complimented on her ring. I know I made the right choice!

Mo
Review №6

For almost two decades, I have been incredibly pleased with Ginsberg Jewelers. The quality of their selection is top notch and continues to exceed my expectations. I am certain that I am not one of their frequent, high volume customers, but the welcome I receive with each visit is as if I am – it’s warm, personable and professional. Melinda provides outstanding customer service. She is incredibly informative, helpful and friendly. I enjoy doing business with her.Ginsberg Jewelers will continue to be my jeweler of choice. I would highly recommend them to be yours as well.

Dy
Review №7

From start to finish, Ginsberg provided a great experience in finding a beautiful piece of jewelry with care and interest. Rosa is exceptional and made the experience one that will be remembered.

Jo
Review №8

Herman, Steve and everyone else I spoke with at Ginsberg Jewlers are some of the kindest people I have had the pleasure of doing business with. From start to finish my experience was amazing. I would recommend anyone who is in the market for anything jewelry related give them a shot. You will not regret it. I know I dont. Thank you again Herman and Steve!

Ma
Review №9

I was very pleased with the process of designing my new ring(s) & my wishes were followed with amazing results. I had to be a little patient for it to be ready but it was worth the wait. I can happily recommend Ginsbergs.

Ji
Review №10

People there are caring, interested, willing to go the extra mile to assist you in a great experience. Highly recommend.

Su
Review №11

My experience at Ginsburg is always exceptional. All employees are always very helpful and accommodating. It’s always a pleasure to have business taken care of with the delightful people who work there.The gentleman that sits in the corner desk is retired, but no one would know he’s there every day being extremely useful. May God continue to bless him and his employees that work there.

Ma
Review №12

We have been going to Ginsberg Jewelers for years as a family and we have never gone in not feeling like family. The people there are wonderful and really take the time listen to your needs to make sure they can help you find just what you are looking for. I cannot recommend them enough. I would not trust any other place to purchase jewelry from or to repair family heirlooms. Thanks for always taking such good care of us!

La
Review №13

I had repairs done on my wedding ring. Melinda was very helpful and attentive. She provided my options along with pricing. I had my ring back in about a week looking and feeling brand new!

Ry
Review №14

Staff was excellent to work with! Very friendly and knowledgeable. Will definitely be back!

El
Review №15

I’ll never go anywhere else again. They’re always so helpful and go above and beyond to meet expectations

Sh
Review №16

Love the personal experience we get! Melinda goes above and beyond and has been helping us since our engagement 6 years ago. Wouldnt dream of going anywhere else!

Be
Review №17

After loosing my mother and grandmother weeks apart Melinda and staff were able to help refurbish some rings I received from them. They turned these family heirlooms into beautiful pieces again that we will cherish for a long time.

An
Review №18

I needed a last minute Christmas gift for my wife to make her first Christmas as a mother extra special. I had something specific in mind so I started calling jewelry stores, the first four just told me they didn’t have what I was searching for but Melinda at Ginsberg took the time to hear what I was looking for and found examples and texted them to me so I could make a selection. She then ordered my gift in time and it arrived the next day. Very impressed with the customer service.

Je
Review №19

Great customer services and great help found the perfect watch

Ju
Review №20

I absolutely love this jewelry store and the family behind and infront of it. These people are genuine and hard workers. True proteges of what Cedar Rapids, Iowa stands for.

Sh
Review №21

Melinda is a true “gem” in the jewelry world. We stumbled upon her while looking for engagement ring ideas.. Little did we know she would walk us through start to finish! My fiancé made many trips to the store selecting the perfect set and Melinda took the time to bring in multiple diamonds until they found just the right one. She made the process painless, she was open to suggestions and made our engagement so special. We couldn’t be happier with the whole experience. She will be the only person we have help us with our jewelry needs.

Ch
Review №22

Steve and his team were great help finding the perfect rings for us! Service and turn around times have always been very quick and detailed.

So
Review №23

We bought our wedding rings from Ginsberg Jewelers back in 1979. We have always liked them. Herman always took the time to say hello and was very friendly. We recently went into the store and I had my wifes wedding ring checked and it needed to be rebuilt. It didnt take long at all to have all the prongs redone. We dropped it off on a Friday and got a call Tuesday that it was finished! I realize this may not always be the circumstances to get your rings back so quickly. It looks beautiful as it did the day we purchased it. If anybody is looking for a place to go for wedding rings or watches or other Fine Jewelry I have to say this is the place!

An
Review №24

Very helpful staff. Attentive and courteous. Definitely recommend!!

Ji
Review №25

Rosa at Ginsburg was such a wonderful guide in helping me replace my lost wedding ring. So kind and professional. I look forward to visiting again and highly recommended!

Ka
Review №26

Beautiful store! Its always a pleasure working with their friendly and knowledgeable staff!

Ti
Review №27

I have always had great service when I shopped at Ginsberg Jewelers, and this time was no different. Always so helpful and considerate of a budget if you have one! Would highly recommend and will definitely be back!!

Vi
Review №28

Amazing store, selection, and people! I have had the best customer care here than at any other Jewlery store I’ve been to. Their work is impeccable.

Mo
Review №29

Ginsberg’s jewelers repaired my wedding and anniversary ring, which contain family diamonds. I lost one of the diamonds and they replaced it and checked to make sure all the other prongs were secure. And they even stayed open late so I could pick it up after I got off work. I trust them completely and appreciate the personalized service!

As
Review №30

I love Ginsberg Jewelers! So helpful and excellent service.

Jo
Review №31

The staff, the environment, and the treatment you’ll receive from Ginsberg is top notch!

le
Review №32

Everyone has been so polite and kind and have made sure everything was perfect before we got our rings. They are very friendly and awesome to work with and do an amazing job. I highly recommend Ginsberg and will be telling all of my family and friends about them and their business

Fr
Review №33

Very positive experience. Steve was helpful and thoughtful.

Ju
Review №34

Just had another terrific experience at Ginsberg’s working with Steve. Everyone there is very helpful and absolutely knows all about jewelry and diamonds. Rosa is a pearl expert. They take good care of us and I can always trust their fairness, expertise, and classic good taste. Highly recommend Ginsberg’s.

Ni
Review №35

There is nothing better than a small, family business, especially when it is as welcoming as Ginsberg Jewelers. Take for example, the night I called to ask if I could bring my wife’s watch in to have the bracelet adjusted so it would fit her wrist. Retired owner and family patriarch, Herman Ginsberg, said to bring it in and he, or son Steve, would adjust it. I asked what time they close and Herman answered, “Five o’clock.” I looked at my watch and it was Four minutes after Five, so I said I would bring it in tomorrow. Whereby Herman replied, “Bring it now, we don’t run out of here at Five.”I know of no other business, large or small, with Customer Service like that of Ginsberg Jewelry.

Ro
Review №36

Wonderful environment, everyone there is so nice! Worked with Melinda who personally welcomed me to the Ginsberg family. :)

Ba
Review №37

Great service, reasonable price and I learned helpful hints about my jewelry. Also, safe environment.

G-
Review №38

Great people and high quality jewelry!! Excellent customer service from Rosa!

Er
Review №39

Ginsberg Jewelers was easy and so helpful. Steve and his team made sure I found exactly what I was looking for! I highly recommend them for engagement rings, wedding bands and everything in between.

Dy
Review №40

Ginsberg Jewelers is the BEST in Cedar Rapids, no question! They were more than capable and knowledgeable about what they do, and were extremely friendly. I had six Blue Topaz stones placed in two separate rings as the original was ruined, and Melinda was an absolute gem (pun intended) to work with helping me pick out the right fit. NO COMPLAINTS!!! Going back soon for my engagement rings!

An
Review №41

I purchased small and simple diamond and emerald ring to use as a guard ring to secure my grandmothers ring from slipping off. Since I did not inform the sales person as to the intended purpose, I did not realize that I had not made a good choice. After a few wearings with Grandmothers ring, and less than one month, one of the emeralds came off and was lost. I did not know that when wearing two rings on the same finger, each stone on both rings needs to be secured and protected by sturdy pronged mounts.Ginsbergs was gracious, educated me, and credited my full purchase of the first ring toward a better ring. I now have the security I was wanting for Grandmothers ring, and it is complimentary without competition.Ginsbergs also checked the other rings I was wearing to make sure all other sets were secure, and found one that was about to be lost. I was also given a jar of jewelry cleaner, along with many apologies for my troubles.Extremely nice and helpful people, and I would most sincerely and highly reccomend them in the future.

Su
Review №42

Ginsberg’s has been very helpful in helping me find the jewelry I want and repairing older pieces in need of repair. I have been very happy with the work they have done.

Bi
Review №43

I worked with Melinda on designing my wifes birthday earrings. She did a great job. I am very happy with the results and so is my wife. I definitely will be back.

Ol
Review №44

I had such a great experience here picking out wedding bands with my fiancé! Melinda was awesome at helping us try on different styles and showing things we might not have picked for ourselves. Service was quick and great! Highly recommend!

Th
Review №45

Ginsberg’s is great to deal with. We’ve been customers for 10yrs and they’re a pleasure to do business with. Steve and Melinda do a super job with answering questions, making suggestions and provide prompt service.Tom D.

Ma
Review №46

I just wanted you to know that I thought your message on TV was right on and such a wonderful message. I think of you as my jewelrer!

fr
Review №47

Good prices and great service.

Jo
Review №48

Knowledge, Professionalism, Honesty, and Genuineness is what youll find at Ginsberg Jewelers. Whether youre in the market or just shopping around. Make Ginsberg Jewelers one of your choices and see for yourself. You may find it the best choice.

am
Review №49

I recently bought a ring at Ginsberg and I can’t say enough about their exceptional customer service. Melinda was so patient and gracious as I looked at the many options available. She took her time to explain important details to me and I never felt rushed. I can honestly say that I couldn’t be happier with the finished product! I highly recommend Melinda and this great local business!

Ta
Review №50

I love how everyone treats you like you are the most important customer they have. I just needed my ring fixed and they did an amazing job, treated me as if I was buying something special and made my ring look beautiful! I highly recommend this family owned business! Hope my husband returns often!

jj
Review №51

Steve, Melinda and the whole crew always takes great care of us. Love the selection.JJ

Ka
Review №52

Ginsberg Jewelers were great! They saved my mother’s ring guard which had lost a diamond, discovered seven damaged spokes where I could have lost more diamonds, repaired where the ring had pulled away from the carriage. By restoring and repairing this keepsake, our daughter will have her beloved “Gram’s” ring guard someday. They also reappraised the ring guard and two other family pieces for us. And I get lots of compliments on the birthstone ring we bought from Ginsberg’s which they will re-appraise for free. They are skilled, personable and timely. What a pleasure! KVS

Li
Review №53

A huge THANK YOU to Ginsberg Jewelers for restoring several pieces of jewelry to their original beauty! One piece had more sentimental value than anything and yet it was treated with the same care as the other items. The staff always greets you the moment you arrive and are patient, kind and professional . . . just the type of folks I love to work with!!

Am
Review №54

Melinda was very helpful when I needed to size my wedding set that wasn’t originally purchased at Ginsberg. All were very welcoming and great to work with. We will definitely be going back...and I highly recommend them!

Tr
Review №55

Nicest staff Ive ever worked with, they are amazing. I would absolutely recommend them.

B
Review №56

Melinda was great. She listened to what I wanted and offered several suggestions. Was never frustrated when I didnt like something or wanted to go another direction. Allowed me the time I needed to find the right piece. They have a nice selection and are willing to bring in pieces to review. Always love to go in and peek at what is new:)

Co
Review №57

Steve helped us refurbish a 70 year old watch. It looks beautiful. Fast service even during COVID-19 closure.

dc
Review №58

I love Ginsbergs. They are the very best. Great people and service. I enjoy wearing all of my beautiful pieces of jewelry.

Jo
Review №59

My husband and I were delighted with our experience with Kendy at Ginsberg Jewelers. We went into the store with a specific piece in mind. We left with a new friend. Kendy is passionate and knowledgeable, and a ray of sunshine. We’ve been back to the store since our first visit and will continue to do so even after Herman retires. This is a very special shopping experience.

mi
Review №60

Had my necklace that looked like it was tarnished so I threw it away ... went to Ginsgerg Jewelers and spoke to Melinda and she asked why I threw it away I said I thought it was old and tarnished. She said bring it in and I can clean it. So I went home and brought it back and she cleaned it up looks as good as new. wasnt trying to upsell me to a new necklace :)Nice people and great place !!! I will be back againthanks for your great service !!

Ri
Review №61

My experience today in Ginsbergs was entirely positive. I was welcomed in a very friendly way. In a low key fashion, I was shown a variety of lovely items consistent with the interests I expressed. I was extremely favorably impressed by the staffs knowledge of previous statements of by my family members regarding their likes. As a result, there is no doubt that my purchases will be received enthusiastically by the recipients.I consider this to have been an outstanding shopping experience, -- as I fully expected based on past experience there.

Ga
Review №62

My experience with Ginsberg Jewelers has always been terrific. Today was no exception. I took my Movado Museum watch in to have a link added to the watch band. They were able to add the link while i waited. Over the past 25 plus years my wife and I have made many purchases at Ginsberg Jewelers for each other as well as other family members. Ginsbergs if our jewelry store of choice in Cedar Rapids.

Vi
Review №63

The staff was extremely pleasant and knowledgeable. Although the store was very busy, they never rushed me. Made me feel like I was the only person in the store!!! Excellent service!! AAAA+ in my book

Th
Review №64

Ginsbergs staff are so welcoming and helpful.I have rings from my parents from 69 years ago. Needless to say the gold has worn down and the rings bend easily.Ginsberg is always there to help get them back into shape and for a reasonable price.Thank you Ginsberg for your help.Tom Otto

Br
Review №65

I’m thankful my first experience buying jewelry was with Ginsberg Jewelers. They were very helpful every step of the way and went above and beyond to make me feel welcome and taken care of every time I walked into their store. I will be taking my business back to Ginsberg for any future jewelry purchases because of the professional and caring experience they gave me these past few months.

Ab
Review №66

Wonderful experience from start to finish. Rosa was fantastic.

Re
Review №67

Rosa was wonderful! Very attentive but not pushy. Shes an excellent sales person!

Na
Review №68

Wonderful experience. Very helpful and easy to talk to. Their communication doesn’t seem to be very good with dates of final product being pushed back again and again leaving a eager couple slightly disappointed. Overall it was fun every visit and very nice products and styles.

Bi
Review №69

Stephen and Belinda were awesome to work with and so very accommodating. Got my ears repierced and my 1st piece of nice jewelry so happy.

Me
Review №70

The customer service I received from Melinda was above average in every way. She went out of her way to help customize old pieces of jewelry to make them beautiful again.The jeweler John blew me away with the craftsmanship of my new pieces. Thanks to Ginsberg Jewelers for helping me love my jewelry again!!

Mi
Review №71

Excellent service. The helpful person behind the counter went out of her way to find the right watch for me. I am completely satisfied. My wife had made a purchase there a few weeks ago and was much pleased with both price, quality and service. Well both shop and buy there again. This is not my first experience at Ginsberg Jewelers as I have shopped there before.

Ni
Review №72

Steve Ginsberg was so kind and knowledgeable. I have known Steve and his father Herman for many years and they have always treated me with the best professional courtesy. I was buying a graduation present for my son and Steve totally explained the special workings of the watch that I was purchasing. We talked about engraving on the back and I gave him a couple different options and he said I think we should go with “more the better” which surprised me but I was happy. Bottom line, Steve took very good care of me!

Ca
Review №73

I love doing business there

Do
Review №74

Rosa is a fabulous person to work with. She gave advice and made every effort to make sure I would be happy with my purchase and made sure I understood that I was under no obligation to purchase the piece if I wasnt completely pleased.

Ru
Review №75

Very nice and good service

Ma
Review №76

Love the personal service and beautiful jewelry, watches and more at our locally owned Ginsberg Jewelers. Melinda was so friendly and helpful. If you are looking for something special this holiday season, don’t forget to check out this “jewel” of a family owned business! Highly recommend !!

Ch
Review №77

Walked in to get my watch battery changed. Someone promptly walked out of the back and greeted me. No wait time. When I asked if they could change my battery (no prior business there) Steven said he’d be right back, took my watch, changed my battery within 5 minutes. Genuinely a pleasant experience. Will be returning for all of my jeweler needs.

De
Review №78

I am so pleased with the expertise of the entire staff. I was treated with such friendly and professional courtesy with no high pressure that I will use Ginsberg Jewelers for all my needs.

An
Review №79

Staff was very helpful and understood what I was wanting. I knew it would take a few weeks, but they kept me informed every step of the way.

TJ
Review №80

Only reason they are getting a one star is that there isn’t a no star rating. Purchased a necklace for my wife with the promise of “if she isn’t completely thrilled we will be happy to exchange it for another”. After picking out an exchange and being told it will ordered we have been completely dismissed. The runaround is amazing, when I call they act as if they have no idea what I am talking about, promises of call backs that never happen, when I call them they make excuses of conveniently losing my number. My favorite is being told that I should exchange it for some POS heart shaped ring. If I wanted a ring I would have purchased one. I will go back today if I again get the runaround it’s time to call the CFPB (consumer fraud protection bureau). At this point I wouldn’t buy ice water from them if I were standing in the desert.

Ma
Review №81

I have been a customer since 1976 because Ginsberg Is committed to treating every customer with respect, regardless of what they’re wearing or how much money they have to spend. I have purchased many pieces and commissioned Ginsberg to design two very special pieces. They produce the highest quality items and they take special care to ensure the jewelry captures the right sentiment. You will never regret shopping with Ginsberg.

Ty
Review №82

I got my wife’s engagement ring there as well as the wedding ring and they’ve treated me right every time I’ve gone in there amazing service amazing place amazing people amazing family

Da
Review №83

I’ve have never had such awesome service at Ginsberg. I plan on doing all my jewelry shopping there!

Ka
Review №84

Steve gives great service. Took extra time cleaning my rings and changing batteries for our watches. Highly recommend Gingsbergs

Bi
Review №85

I have worked with many of the folks at Ginsbergs over the years and I will continue to return. Ginsbergs is an extremely welcoming place, they make me feel like Family. Of most importance, though, is the level of integrity I have received. Their honesty and truly caring attitudes have been evident in all of my visits.

Na
Review №86

Ginsberg Jewelers always rates 5 stars for this customer’s satisfaction!

As
Review №87

Hands down the best experience I have ever had with a jeweler. They work to create whats perfect for you and will show you everything in your price range to accommodate your style. I absolutely love my wedding ring and use them for any other pieces I need updated or fixed.

Oi
Review №88

What great people. They are so nice and it is always a pleasure to stop there.

An
Review №89

Great staff and reasonable prices. Everyone there was incredibly polite and helpful. I swung by after going to a few other jewerly stores and they were by far the most professional and least pushy on getting me to buy something. I ended up purchasing my wedding band through Ginsberg and am a happy customer.

Ja
Review №90

Was a great experience, went in to get rings repaired and ended up with 2 new pair of diamond earrings!

Mi
Review №91

What a great experience! Our consultant Kendy went above and beyond in helping us create the perfect engagement ring.

Am
Review №92

Excellent experience with very knowledgable, friendly and helpful staff. Nice selection of jewelry and watches. I purchased a Christmas gift for my husband and they even gift wrapped for me. Great to have such a nice local option and will definitely be back.

Ch
Review №93

Excellent, friendly, quick service in securing the gems on my ring! I would highly recommend this jeweler! I also was impressed by being told my ring did not need to be resized but could fit by putting it on a special way. Many thanks to the Ginsberg family!

St
Review №94

We wouldn’t buy our jewelry anywhere else!! Herman is the BEST guy around and always finds a way to get an exquisite design that is unique and just beautiful! We get nothing but compliments on our pieces!! Ginsberg’s treats us like family and have been nothing but accommodating. You won’t be disappointed and will never go anywhere else after you go there.

Ja
Review №95

The best jeweler in town. Very professional and courteous. I send all my friends there and every time they thank me. Steve the owner loves to take the time to tell you about diamonds and other precious stones.

Me
Review №96

I had a great shopping experience at Ginsberg, and was able to purchase a gorgeous, reasonably priced Christmas gift for a discerning friend. Everyone was friendly and helpful. I will gladly refer anyone to Ginsberg Jewelers!

Jo
Review №97

I would like to thank Steve Ginsberg for such a wonderful repair that he completed on my broken magicians box. He had great attention to detail and did a great job! I would recommend Ginsbergs for all your jewelry needs. A very happy customer! Jon

Ky
Review №98

I stopped in because I needed a watch re-sized, which I had purchased online. The staff did the service for free and in very little time. Everyone was incredibly friendly and the store looked great. I will definitely be using this as my jeweler of choice for any future purchases.

Ma
Review №99

The sales associates spent time with me answering questions about various pieces of jewelry and never made me feel pushed into buying something. They guided me through my interests and I found exactly what I wanted.

Mi
Review №100

I would highly recommend Ginsberg. Kindy provides top notch service and continues to help service our family’s jewelry.

Information
44 Photos
100 Comments
4.9 Rating
  • Address:4647 1st Ave SE, Cedar Rapids, IA 52402, United States
  • Site:http://www.ginsbergjewelers.com/
  • Phone:+1 319-363-3563
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jewelry appraiser
  • Jewelry designer
  • Jeweler
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–5pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations