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Caliber Collision
1416 Pompton Ave, Cedar Grove, NJ 07009, United States
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Ma
Review №1

I highly recommend Caliber Collision for anyone looking to get quality work done on their vehicle. When I received my vehicle back it looked brand new; extra care was taken to protect my car mats inside the vehicle. The job was done in a timely manner, the staff at Caliber are very experienced in their jobs.They were very friendly and professional. It felt like they were a part of my family; we had some good laughs together. Also, the money you spend is worth the quality of work you are going to receive, I was very happy with Caliber Collision! Go there and see for yourself!

Bi
Review №2

You can’t go wrong!These guys keep me up to date continuously.They broke down the process of the service you’ll be getting and expecting.They are not your corner repair shop, they are professionals, well organized and clean.A place where your car and you could feel comfortable overnight…..yup, you could sleep easy.

Bo
Review №3

Took my car there for a collision repair, from the moment I walked in Henry greeted me and took care of the things I needed. His treatment to me made me feel like a valued customerIt explained the process with me and what to expect. He called me and gave me an estimate of when the vehicle would be ready.He kept me informed every step of the way and was friendly, professional and very polite.My car was ready on time and the work was outstanding. I have zero complaints.I highly recommend Caliber Collision for any work you might needHenry and your staff - thank you for an excellent experience and if I am ever in the need of collision repairs in the future, it will be done by you

Se
Review №4

They did a great job with my car when I got into a fender bender. My car looks brand new again. They were fast, efficient, professional always kept me in the loop on what was going on. I definitely recommend them!

No
Review №5

I dealt with Henry and his crew after being in a bad accident last month. Henry and everyone at Caliber were highly professional in every way and I was extremely pleased with the end result after a lot of body work was needed on the right side of my car. I can highly recommend Caliber in Cedar Grove to do any collision work on your car. Thank you, Henry and crew!!

Su
Review №6

Everyone was very friendly and caring. They make you feel comfortable and they treat you with respect. I am totally satisfied. Thanks to all of you. Keep up the good work. I am very happy with my repairs. I have no complaints. Thanks again for the great service!

Fr
Review №7

Some parts of the body of the car had to be replaced and I was given detailed explanations when I brought it in. After repairs my car looks brand you, it was perfectly clean inside and outside. I was informed regularly about the progression of the work and the car was ready in time. I’m a woman (and 80 years old) and I felt very comfortable during the all process. Thank you for the excellent work.

Br
Review №8

They were very professional, timely and called me every day to give me updates on the time estimate for the repairs on my vehicle! They were extremely accommodating and even offered to drive me to my home after dropping off my car! My car also had an unexpected issue with battery corrosion and they immediately fixed it (during their lunch break!) at no charge so that I could make it home in time for a meeting! I am forever grateful for the work you guys did for me, you deserve 6 stars! 🌟 Thank you!

Cy
Review №9

The employees are very professional and friendly. As a return customer they even remember my name. I do not believe I would go anywhere else to have my care serviced. They completed the work early and took the time to clean and detailed my car. I could also pick up and dropped of my car rental. I was able to get to work on time because of this added service with enterprise car rental. Thank you guys

Al
Review №10

I did not have a good experience. They were not on time with the service of my car and kept giving me excuses to why it was not finished. They also were not honest with me about why the car was taking so long to get finished. When I called them they would tell me it was finished, I would drive all the way there just for them to tell me it’s not finished.

Vi
Review №11

Caliber Collision is an outstanding body shop. They delivered on all their promises and then some. From their early delivery of the vehicle to the excellent finished work. The vehicle was protected during the entire process and returned to me in amazing shape for the interior to the outside. I would absolutely use them again if needed and I would recommend them to another person anytime.

Mi
Review №12

Amazing staff!!!, Jonathan was very helpful, kept me in the loop every step of the way.. He is a perfectionist like myself.. His work and workers speaks volume. I would highly recommend them to anyone.. I will be going to them for now on if I need any repairs. Oh and I almost forgot, if you need a rental car. They work with enterprise and could have a car there waiting for you, Plus you can drop the rental off there as well. Which is super helpful Thank you again guys, you did an absolute perfect job!!!

Ch
Review №13

They did a great job really. Took extra time out for my OCD issues :). They actually did more than they needed to for me which i thank very much. Great managers, Great Workers! Overall I hope we have great relationships in the future. Wish you guys the best! Great job Thank you very much. ( Yes i triple checked the truck Mr. H ) We guchi :)

an
Review №14

The wind was very strong and pulled the door out of my hands. The hinge on the door twisted and they searched high and low for the correct part and fixed it beautifully. Jon s great

Jo
Review №15

Loved this place, great service, all the the employees are super attentive and nice, and they promptly return your car looking spectacular.They have inside and outdoor seating and the employees kept me company with genuine conversations as I waited for my rental service to pick me up. They serviced my car after a rear end accident very quickly, and oh man, they left my baby looking so good. They even gave my car a nice wash, and another wash on them next time Im in the area. The manager is awesome, super cool, sweet and overall great. Personally I drive ~20 miles to get to Cedar Grove and I wont mind at all to do it again. GET YOUR CAR SERVICED HERE.

ge
Review №16

Stop in at caliber to have my car painted and dawn took fabulous care of me. There techs at there shop was on point and made my care better then new. Definitely recommend them to everyone

Gi
Review №17

Super friendly… they keep you up to date on you situation.

Ad
Review №18

Excellent service they are professionals and work with quality!!!

Ra
Review №19

The best service ever .

Da
Review №20

The Caliber Collision team was fantastic in assisting me! They were professional, kind, and polite throughout the entire process! Not only were they great, but more importantly the work they did to the car came out excellent! I would highly recommend anyone to Caliber Collision for repairs and body work! Great job!

To
Review №21

I took my car here following an accident on the recommendation of my insurance company. My mechanic suggested that I check out their ratings independent of what my insurance agency said, so I did. They were all very good. After dealing with Caliber I can see why. Henry, who I did the most work with, was very informative and polite. He was careful not to promise anything until he had the parts in hand to do the bodywork. Once he did, things move very quickly. The car looks better when I got it back than it had before the accident.

Al
Review №22

They provided excellent customer service, communicated with me through the whole process, and did a great job on my car. Most definitely would recommend!

Ev
Review №23

Everyone is very nice and friendly the work done is excellent if you need body work done go to Caliber Collision you wont be disappointed as they used to say you can take that to the bank.

Je
Review №24

Grade A+ customer service and punctuality! I Recommend Caliber Collision body shop to everyone! Jonathan and Henry are 100% customer oriented helpful in every step of the way. I am a very satisfied customer, Thank you!! It was a great experience will be coming back!

ge
Review №25

Attention to detail, took the time to make sure that my car was serviced up to standard and in a timely manner. Highly recommend! A+ service

Ye
Review №26

The fixed the back of my car like new... no difference at all! Very good job they performed on my car

Lo
Review №27

This is first time in years that I needed collision repair work my insurance chose them and I was treated very well on this first visitVery professional and courteous

As
Review №28

Professional and the work performed on my vehicle was excellent. I highly recommend this body shop.Melissa

Ny
Review №29

I really had a great experience with caliber collision Henry was very helpful and made sure the job on my car go done he answered every question I had I would like to say thank you to caliber for a great experience and most of all I wanna thank Henry.

Ch
Review №30

The car was pristine when I got it back, on time and matching the estimate

ja
Review №31

Had a wonderful experience from start to finish.. Highly recommend you bring your car here.. They did a beautiful job!

Ju
Review №32

A+++++ Great crew and service. Updates on every step of the process. No mistakes. The car looks like just got out of the manufacturer.

Ra
Review №33

A deer ran into my car and they repaired it. Friendly service right from the start. Every person that I dealt with was, friendly, attentive, and knowledgeable. Any question that I had was answered. My car also looks brand new. I am very satisfied with the service that at received at Caliber Collision.

ra
Review №34

The guys over here are awesome and took care of my car quickly and efficiently. They went above and beyond to keep me informed and give great service.

An
Review №35

Best in the business. Felipe and Henry helped me out with the issues with my Jeep. Great timing and very efficient. Will be coming back for any cosmetic issues I need fixed. Those two gentlemen helped me above and beyond.- Phil Broomf

An
Review №36

The Caliper Collison Team, all did a wonderful job. They kept me in the loop about the entire process the entire step of the way. Staff and management went above and beyond in making sure they adhered to the schedule of getting my vehicle back as promised. Good job guys!!!

Se
Review №37

Wonderful high quality work

Eu
Review №38

Very professional, neat, orderly, fantastic work. Totally satisfied.

Ga
Review №39

I had been hit by another driver and needed my bumper repaired - caliber collision did an excellent job - very professional

be
Review №40

Very pleasant... enjoyed talking with Johnathan excellent service to questions I asked.. I recommend 👍

Br
Review №41

Felix and manager kept me informed throughout the process the repairs were done quickly and my vehicle looks brand new...highly recommend

Ma
Review №42

Disclaimer: This is no longer Budds, this review is for Caliber- DO NOT WASTE YOUR TIME HERE!! I had a minor paint chip and needed a front license plate brackets installed...they needed my car for 4 days and charged near a $1,000!! They had to replace the bracket 3 times because they did not know which one to get! Quality of work was very good but between confusion, cost, and time it is not worth it

Mo
Review №43

Very courteous and efficient! Henry and Felipe were excellent!

Ca
Review №44

I went for an estimate and they gave me the best! They were professional and very nice. Love it will deff be back😁

Pa
Review №45

Awesome body work. As good as new

Ca
Review №46

Superior service

Gw
Review №47

Super clean, courteous, professional and on time!

S
Review №48

Ontime and proffesional.Repaired front bumper scratches.

A.
Review №49

They did a great job on my car ... thanks

Ma
Review №50

Highly recommend. Clean, organized, professional.

Ju
Review №51

I have had outstanding service at Budd’s each time I have been to their shop. Most recently, I needed a repair done quickly on a car that is owned by a family member who resides in Virginia. The day after Christmas I stopped in without an appointment. After explaining the situation Henry and Stephanie told me they would do their best to have the car ready by Monday. (New Years Eve) They called two days after I dropped the car off(Friday) to tell me the car was done. All insurance issues were handled by the shop with ease. I was amazed and as usual the workmanship is first rate. They even left a bottle of touch up paint in the cup holder. Budd’s will always be my choice for auto body service.

As
Review №52

Great customer service and turn around time on.

Jo
Review №53

This is our 3rd time at Budd’s Auto Body . Each time they have been professional, very accommodating to the customer’s needs and easy to work with. I appreciate the old fashioned family atmosphere. My car is always returned to me impeccably clean and new looking. I have recommended Budd’s to family members and will continue to recommend them.

Al
Review №54

Great staff and great customer service.

CH
Review №55

After a hit-and-run which destroyed my bumper, I came to Budds Auto. Every aspect of the service was wonderful. Stephanie and Joe were so helpful and went above and beyond to explain every aspect of the charges and process. They even helped me to coordinate a rental car with Enterprise, which was also an excellent experience. When I picked up my car exactly when they predicted itd be done, my car looked as good as new! I am so pleased with their work and their service and I would recommend them to anyone for any manner of work. Thank you!

No
Review №56

Great experience from start to finish, very professional.

Bo
Review №57

Myself and my company have used Budds exclusively for over 30 years. They are the BEST!!!! They have done all of our work on all of our cars (at least 15 repairs over the years). Roberta and Stephanie are just incredible. Customer service is top notch and they are two of the nicest people to deal with. Their work is excellent. They are the ONLY auto body shop we will ever use.

Vi
Review №58

There was a flash flood in Cedar Grove on 8/11/18 and my two cars were lost to it. I had them towed to Budds because I knew they would take good care of them. I wouldnt have my cars repaired by anyone else! Unfortunately, the insurance company said the cars were totaled. The people at Budds were very patient and compassionate in allowing the cars to be stored on their lot until things could get sorted out. If anyone is considering getting a quote for an auto body repair please give Budds a chance: THEY CARE!

Jo
Review №59

After a nasty collision Caliber came through and made it right

Me
Review №60

I just picked up my car from Budds after needing some work done. Roberta (owner) and the whole staff at Budds were very professional, knowledgeable, and extremely pleasant to deal with during throughout the entire process. They treated me like family, and I couldnt recommend them any higher. Budds is definitely the place to go!

La
Review №61

Budds completed outstanding repair on my vehicle! They kept me informed of progress on a daily basis. Their customer service is excellent. I highly recommend Budds Auto Body for all repair work.

Ty
Review №62

Unfortunately Ive had to use Budds several times over the years, they have always provided the best service for my cars. Roberta and Stephanie have always taken care of me. Highly recommend.

Ni
Review №63

The staff here was so professional and friendly. Our car was ready way before I thought it would be. I plan to come here again to have them look at my other vehicle.

Da
Review №64

Great owners and great people to work with to get my car fixed...

Ir
Review №65

Very friendly staff. Great work. . highly recommend

SU
Review №66

Very professional. Best price. Excellent work. Wont advise you to pay for something you dont need. Ive used them for over 10 years from the minor scratch, to the major repair. Roberta, Stephanie, and Joe are without compare! - SMI

Ad
Review №67

Being relatively new to the area, I havent had the need to go to a body shop. Today was my first experience at Budds. The hood of my car wouldnt close. The manager, who was very friendly, took it for less than 10 minutes, and said it just needed to be adjusted. He didnt charge me anything! I had thought I was going to need to buy a new part! Great customer service.

Ro
Review №68

Going to Budds auto Body a happy ending to an accident. They were helpful, efficient and trustworthy from start to finish. You were made to feel like you turned your vehicle for repair to a trusted family member.

Mi
Review №69

The only thing that could possibly be better than the work the body shop does are the owners!

Dr
Review №70

Great auto body work. Staff is friendly and personable and helpful thank you again.

Ba
Review №71

So, once again, we end up at BuddsAuto bodyCar was ready as promised and was perfect as usual

Ar
Review №72

I found Budds on google after I needed to have my car fixed after an accident, they were very friendly and delivered my car when the promised. Highly recommend.

Br
Review №73

I have almost 30 years experience with Budds Auto Body, beginning with my 1982 Toyota Supra. Roberta is always professional and courteous. I would never take my cars anywhere else. Ive lived in Cedar Grove for over 40 years.Terri ks negative review is inappropriate and hateful. Using menopause as an insult is sleazy and disgusting. No police officer around here would display such an infantile level of conduct fictionalized in Terri ks nauseating review. Innocent people are not denied access to their cars. Whats the whole story, Terri k?

Ga
Review №74

I had a fender bender in the parking lot at work (awkward), called budds after finding them online. They provided top notch service. Couldnt have gone smoother, totally recommend them.

Sh
Review №75

Once again Budds Auto Body did a terrific job. Stephanie is the best.

Ju
Review №76

I was visiting my mom in town and had an accident which did enough damage for the car to be towed. I found Budds on my phone and had the car towed to their shop. They were extremely professional and would highly recommend them.

Mi
Review №77

Roberta at Budds was extremely helpful with dealing with my insurance company and getting my car back as fast as possible. Nothing but good things to say about Budds auto body.

Fr
Review №78

Very professional. Great work

Ca
Review №79

Great place .Joe did unbelievable work on my car!! Would highly recommend Budds!!!!

Ru
Review №80

Does good work and help you get a rental car

Ra
Review №81

I found Budds on Google after having an accident at Willowbrook mall, they were extremely helpful at a bad time. They set me up with a rental car and fixed my car in the time they said they would. I would highly recommend.

Te
Review №82

Horrible customer service. Roberta the owner has a horrid attitude and terrible customer service. Her own manager was rolling his eyes and shaking his head at her antics. After calling the police (because I needed to get my DL and keys out of my car), even the police officers said this woman was a nut job and ordered her to give me my DL and keys. He mentioned she may be menopausal. I wouldnt allow this place to service my bicycle.

Er
Review №83

Really disappointed!!! To be honest, they take extra 3 weeks to repair my car than they original promised. The worst one is the customer service lady, she was really rude after 2 times calls and direct hang up my phone.It is a disaster. DO NOT CHOOSE this one.

Wi
Review №84

Budds got my car back on the rode quickly and without any issues.

Fe
Review №85

Professionalism to Its Best.

Th
Review №86

I had a fender bender that wasnt my fault so I chose to deal with the other drivers insurance company, Roberta took care of everything and got my car pack when promised.Thanks

Ro
Review №87

Good service

Gr
Review №88

Fast, quality, polite

To
Review №89

Budds was extremely professional.

Ma
Review №90

I liked the attention, very kind everyone 😇

Information
8 Photos
90 Comments
4.7 Rating
  • Address:1416 Pompton Ave, Cedar Grove, NJ 07009, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/cedar-grove
  • Phone:+1 973-256-4566
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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