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Tandem Tire & Auto Service
122 W 1st St, Cedar Falls, IA 50614, United States
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Ja
Review №1

They are professional, prompt, and kind. They are attentive, and on the ball. They are my go-to tire guys and I recommend them to be your tire guys as well! Thank you Tandem!

Ch
Review №2

Service was very professional. Everyone was helpful and services were performed quicker than expected. I will definitely be returning for more work in the future.

Al
Review №3

I have a great amount of trust and respect for the management and technicians at Tandem Tire in Cedar Falls. I highly recommend them. Very professional.

Ka
Review №4

The people at Tandem were friendly, knowledgeable, and efficient. I came in for an oil change, which was done quickly, and they called right when they were finished. Quality service! :) I will definitely be coming back.

Ra
Review №5

I love this place and these guys! Found them a couple years back, and theyre the best. Great deal for an oil change with tire rotation. As well as when we need other services. Thanks, Tandem!

Ma
Review №6

I have been using Tandem Tire for years. They are always polite and do a great job on my vehicles. I never feel like they are trying to sell me more than I truly need. Honesty is so important in our world today.

Jo
Review №7

This is by far the worst managed business in the area they caused a problem then they wanted more money to fix the issue they caused while trying to figure the issue out , then after I called cooperate they said we will refund 300 dollars then called my wife back and wouldnt return a call to me because she is just agreeable and doesnt want problem s ., she was 4 lane highway the 3rd time they said.its fixed I just died so I paid than 300 bucks for the multiple tows , after breaking down on a 95 degree day will 3 grandchildren all under age of 5 in the car due to there poor technical skills they admitted to not having a clue what issue I s ,So bottom line is if u have any doubts about this place go with your gut feeling and spend money elsewhere spend money on d.i.y. how to .. because u would have more knowledge then the management at the cedar falls location.

Da
Review №8

Just had brakes replaced in a timely manner. Plus I have purchased tires there in the past that have given me excellent service. Will do business there again.

Ja
Review №9

I feel they are trustworthy and are fair priced!

Ja
Review №10

They got me out of a bind! Had a brake line blow, just hours before leaving town on a short vacation. They were able to get it in and get us on our way! Didnt overcharge either. Theyve earned my business!!

Ra
Review №11

Wonderful service, fair pricing. I feel like they had my best interest in mind and genuinely wanted to help me. 10/10 would recommend.

Ja
Review №12

Tandem is the best place to go in the Cedar Valley for auto maintenance. Nick and his team are nothing but professional and skilled and their prices are some of the best around. They always go the extra mile to take care of the customer.

Ha
Review №13

4 tires and synthetic oil in 90 mins?! Quiet and comfy lobby area. Quick n Professional. 🤙

jo
Review №14

We dropped our car off after hours and put the key in the key drop. The tire was repaired within a few hours the next day day … $25! Very professional and nice to work with. Not every garage treats women like they know what they’re talking about! Thank-you!

An
Review №15

These guys have a great business. I appreciate how honest they are with me. In this case I needed some spark plugs. Thank you for your help.Drew

Al
Review №16

Customer service was phenomenal. Professional and friendly. Prices are very affordable!

Ni
Review №17

Very reasonable for cost and got it completed a day before they thought they would. Would not hesitate to take any auto issue to them. Nick and Jeremy are top notch.

Ma
Review №18

I take all my vehicles to Tandem for their wheel alignments. Several (10 plus) years ago, they were doing an alignment and during the initial assessment, thought it may need some suspension components replaced. I thought, here we go, typical repair shop wanting to sell me some unnecessary parts. In the end, they were able to complete the alignment, without replacing any components. So from that point on, Ive always appreciated their honesty and quality work.

Ti
Review №19

Very helpful staff. They do not try to oversell to you. Great quality work. Very competitive prices.

St
Review №20

Tandem is my go to place. They’ve always done outstanding work. They get the job done quickly and with high quality. Price has been fair and accurately represented before work is done. I let them work on any of my vehicles including diesel truck.

Ja
Review №21

I’ve always had a very favorable experience at Tandem. They understand and practice exceptional customer service.

An
Review №22

Ive used Tandem for oil changes and tire work for over a decade with great results. They have also serviced my various vehicles for everything from brakes to cooling systems. Very professional and reasonably priced, especially when compared to a dealership.

St
Review №23

Finding a flat tire is not a fun way to start a Monday morning. However, the guys at Tandem were able to get me an appointment for a tire patching to get me back up and running. The service was friendly, professional, and prompt -- would definitely recommend Tandem to anyone in need of automotive assistance!

Ry
Review №24

Tandem is my new place to go for maintenance on my car. I had a small emergency with my tires a while ago and they squeezed me in and took care of me! A while later I needed my oil change so I booked an appointment online which was super convenient. I was in and out in less than 30 minutes! These guys are awesome and I completely recommend them.

Ma
Review №25

Had a nearly flat tire and Nick was able to get my car in within an hour and was finished in 30 minutes. Very professional and good value.

ad
Review №26

Daughter goes to school in Iowa City and when she came home for the summer to Cedar Falls, car had a huge oil leak. Turns out where she got an oil change, they put a Honda filter on a Lexus. Tandem showed me the filter, change the oil filter and topped off the oil. Totally honest people there. Been going there for 10 years, will continue for 10 more.

Ja
Review №27

Service was amazing. The guys went above and beyond to make sure I was taken care of. Would highly recommend Tandem to anyone that needs service done to their vehicle.

Le
Review №28

Very nice people. They do great work and are reliable and trustworthy.

Jo
Review №29

Came In for simple oil change and tire rotation, and had them check my service. I got there right on my schedule appoint and waited for my truck. Staff was very friendly (like always) and the got to work on my truck immediately and was done in a timely fashion.

Ja
Review №30

A few years ago, my then wife was to take a long trip out of town for a few days and I wanted to put new tires on her car - they were cupped and gave a very rough ride...I went to Smittys Tires and Appliance (now out of business, perhaps because of lousy customer service??) - an old Navy pal owned the business, so naturally I had always done business there....I explained that she needed the car the next day and I wanted a full set of tires...the manager said they couldnt possibly do it until the following Tuesday...so I just randomly took it to Tandem...they took care of it right away, no problem...so Ive been a big fan of Tandem ever since...I do all of my business there - they appreciate and value customer loyalty...I can highly recommend them!

Ka
Review №31

I have been going to Tandem for roughly 5 years now, and I have never had a negative experience. I have always found that they have been fair and honest in their suggestions and pricing. After having worked with other companies in the past that jack up the pricing and take hours to complete a task, Tandem gives me the price they quote and Im always out in an hour tops when I have a basic service.

To
Review №32

I dropped a tire off to be replaced and when I picked it up I asked if they would be able to put the wheel back on. The guy asked if I would be able to leave my vehicle there which I was unable to do. This would have literally taken two minutes. I fell after spending $200 at your business the least they could have done was remount my wheel. Even if a bay wasn’t open you still could have brought out a jack out to the parking lot to put the tire back on. I won’t be coming back to your business and word of mouth goes a long way.

Jo
Review №33

Ive been going to Tandem Tire for probably almost a decade now. Theyve done work for me on multiple vehicles over the years, a whole host of different repairs. You name it and theyve probably fixed it for me.I keep coming back to Tandem because they are seriously straight shooters when it comes to costs. I dont believe theyve ever once overcharged me or told me I needed a repair that I didnt, like a lot of mechanics will do. They dont try to pull any fast ones on you.There have even been times when say, I maybe needed a little rust ground out of a trailer hitch. I believe his name is Nick, the manager, had me come right on in, stopped what he was doing, ground it down for me, and told me there was no charge and to have a good day. Or the time they told me I could come pick up my car after the shop was closed and just come in and pay them the next day. Theyre just good, helpful mechanics over there.Fully recommend Tandem for your next repair.

Su
Review №34

We love Tandem Tire! We have used their services many times and they always are very good about keeping us informed of the diagnosis and estimated cost. They also do a great job of making recommendations when it’s necessary and not giving us a list of a hundred things to fix. We appreciate their services so much!

Ko
Review №35

I LOVE tandem!!!! By far the best place in the cedar valley. The guys there are professional and knowledgable. They never try to talk you into doing unnecessary repairs. They check all the little things when they do a simple oil change and they let you know what looks like might need to be replaced soon. I just love how honest they are!

Au
Review №36

These guys are awesome! Got me in on short notice and quickly figured out the issue. I don’t even live in Cedar Falls but always bring my vehicle here!

Tr
Review №37

Fixed my car up right away. Up front about pricing. Great place

As
Review №38

Excellent service! Went above and beyond! Reasonably priced.

Ka
Review №39

I have been using Tandem Tire for years for servicing, repairs, and tires. They do not suggest unnecessary repairs. They give me honest professional advice. Their work is always top notch and reasonably priced.

An
Review №40

Nick and the guys at Tandem went above and beyond when my car overheated and left me stranded without a car. I dropped the car off over the weekend with a note describing the overheating problem. Even though they had a full schedule, they squeezed it in on Monday and got me back on the road the same day. I was terrified I was going to get that call that said my engine was toast or that it would cost a lot of money to have it fixed. They did the diagnostics and added coolant and only charged me a few bucks for a new radiator cap. Ive had the car back for a couple of days and havent had any issues with it overheating. I had started looking for a different car expecting the worst but they gave me some breathing room and I am grateful for their help.

To
Review №41

Weve used Tandem Tire & Auto Service for over 5 years. They are always courteous, prompt and professional.

Jo
Review №42

The folks at Tandem Tires did an awesome job of mounting new tires on my truck and in a very timely manner..I will use them in the future

Ha
Review №43

Work was done even before appointment was. Brake pedal could not push down and they diagnosis and had lt fixed early. I appreciate as I needed the vehicle ASAP. Thanks.

Ch
Review №44

Always great service by friendly employees. They let you know what you need without trying to upsell you.

Ch
Review №45

Ive been going to Tandem for my years & every time I go everyone is friendly and willing to help. Couldnt ask for better guys!

Lu
Review №46

Consistent convenient friendly service. Straightforward valued workmanship.

Jo
Review №47

I use Tandem because I trust them to do quality word at a fair price. I also trust them to only do the work I asked of them and not add in other unnecessary work or repairs.

Da
Review №48

I had a flat tire with a spare tire ready to go, they let me come in, no appointment, got it changed over in the middle of their busy day in less than 20 minutes.Fast. Friendly. Affordable.

Al
Review №49

The folks at Tandem are friendly and thorough. When they find something amiss, they’ll walk you through it but they’re not pushy about upselling. I like their road hazard warranty for new tires. Overall, highly recommend!

Da
Review №50

The guys arty have always been courteous and quick. I trust them to do a thorough and complete job every time I take my vehicle to them.

Mi
Review №51

Easy to schedule the appointment and they called immediately when it was ready to be picked up. Great service!

Ja
Review №52

Excellent service. Quick and fixed the issue.

Aa
Review №53

Tandem has always been fair, transparent and on time in my experience.

De
Review №54

They took me in exactly at the time I had my appointment, efficiently got my oil change done while checking for anything else I might need to know. Price was fair, service was quick and I’ll definitely go there again.

Ka
Review №55

Great service. I had a flat at 1:00 and called ahead. I got my car there by around 1:30 and I had it back with 2 new tires by 3:30.

MI
Review №56

Needed a flat tire fixed. Had no appointment. They got me right in and on my way. Very satisfied.

Wa
Review №57

They are very friendly and helpful. Did exactly what I was looking for.

Ke
Review №58

Very good service. Done quickly and everything was perfect. No sales pitches- just took care of what I needed.

Ca
Review №59

Very helpful staff and the shop always fits me in even for quick fixes

Co
Review №60

Great place, they went above and beyond for me, staying 30 minutes after close so I could pick up my wheels. Great employees!

Za
Review №61

Always fast and affordable service!

Ju
Review №62

They were very fast and didn’t suggest I fix a bunch of other things. They are awesome!

Pa
Review №63

Great customer service. They always discuss potential problems and give an estimate before doing any work to the vehicle. Very knowledgeable, honest, friendly.

Je
Review №64

Work was done timely at the estimated cost. Staff was friendly and helpful

Ke
Review №65

Weve have gotten tires here before & they were fast at getting us in & getting the tires on. Will call on them again.

Je
Review №66

Very professionalWould recommend to anyoneThanks

To
Review №67

Great customer service. Completed my tire repair very quickly!

Ma
Review №68

They do a great job. Ive been going to Tandem Tire for years.

Da
Review №69

Very pleased with the quality of the work that was performed. Nick is always nice and good to work with. Great group of people.

Mi
Review №70

Nick is honest and trustworthy. He is knowledgeable and forthright. He is professional, helpful, and a pleasure to work with. The whole crew at Tandem Cedar Falls is excellent.

Br
Review №71

I have used Tandem several times now. So far, I have appreciated every experience due to their teams professionalism and quality of service to my vehicle.Thank you, Tandem.

Pa
Review №72

Fast service. Very friendly and professional

Fo
Review №73

Fast and affordable oil change. Staff is friendly and easy to work with

Na
Review №74

Helped replace my battery 3 years ago and helped know what was up with my car recently! Easy to work with!

Ni
Review №75

Worked us in and completed work in a timely basis

Ma
Review №76

Very professional and courteous. Got the job done in short order.

Fa
Review №77

If you are new or looking for a good quality and affordable mechanics/tires services in the cedar valley area, Tandem is the place to go. They are honest, efficient and fair.

Cr
Review №78

Had flat tire. Fortunately they only had to reseal the bead and remount. Quick & easy.

Be
Review №79

Tandem installed all new tires on my vehicle, they were very nice, quick, honest, and fairly priced. I will be returning here for future service needs.

Me
Review №80

This is by far my favorite place to get car work done. The guys that work here are always honest about any maintenance that needs to be done and they have a good attitude. Their always good about working you in on short notice. They do a great job and are affordable. Definitely deserve a huge shout out for sure!! Keep up the awesome work :D

Ma
Review №81

Great customer service, knowledgeable staff that got me in and out in quick.

Ja
Review №82

Both of my cars have tires from Tandem. Great service and they really know tires!

Ro
Review №83

Excellent, always get great and friendly service 😎

Sc
Review №84

I have taken my car to Tandem Tire and Auto service for oil changes and tires. Recently, my air conditioning was not working. It was determined to be the compressor. They did a great job fixing the air conditioning. Then my car was not starting, and I had tried jumper cables still nothing. I called Tandem and had it towed there. They determined it was the chip in my key that was bad. They went above and beyond to get replacement keys and programming the new keys. The management staff Nick and Preston did an excellent job informing me of what was going on with my car and when it would be ready.

MA
Review №85

Always great service and competitive pricing. We love Tandem!

K
Review №86

We were traveling through when are truck got a flat. The servicemen got our tire in right away and replaced it on our truck. Can’t say enough how great they are

Pe
Review №87

Great team of guys, fast service and good prices.

Br
Review №88

Always work me in for a repair & reasonable price.

Ta
Review №89

Will be getting future business out of me. Great service and very transparent with me when I took my car in.

Li
Review №90

Amazing service! Worked me in to fix a nail in my tire even though they were swamped on a Friday right before closing.

Ad
Review №91

Brought in for oil change, great service . Thanks!

Je
Review №92

I called other shops . They told me i had to schedule an appointment for a dragging heat shield. When i called tandem they said i could bring it in and theyd look when a bay became available.A dragging heat shield wasnt that big of deal. Just annoying to hear while driving. I originally thought my brakes needed changed.Will definitely recommend this place to anyone looking. Thank for taking the 5 min to take it off.A++I will definitely keep this shop in mind for any future repairs. hubby generally does the work on my car. Will be calling to get my sons suv worked on.

Me
Review №93

Quick service at very reasonable prices!

Ke
Review №94

Tandem has been top-notch!

Jo
Review №95

Good job rotating tires& oil& filter change.

Ga
Review №96

Very good work and well done.

Ja
Review №97

My appointments are always honored on time. They are friendly and efficient. I love the hometown feeling.

Lu
Review №98

I have been going here for many years. I have never had any issues and have always had great service. They work on my wifes car as well. They have been extremely helpful even when she would just stop in to check something out. My truck is there right now, they just called to tell me it took less time so they would be taking the bill down.. That doesnt happen much. Awesome place.

Bi
Review №99

Fast and honest service. I use Tandem Tires for tires, oil changes, and wheel alignments.

An
Review №100

Always excellent service!

Information
11 Photos
100 Comments
4.5 Rating
  • Address:122 W 1st St, Cedar Falls, IA 50614, United States
  • Site:http://tandemtire.com/
  • Phone:+1 319-268-0438
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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