Im currently renting one of their locations in Waterloo and theyve been such a help during hard times. Along with being understanding and quick to answer her emails, one of their workers, Taylor, went out of her way to even drop new keys off to my house after I lost mine and made sure we were able to get into our house before anything else while being kind the entire time. I really appreciated it and it made the day so much easier! Rent from these guys if you want to work with a company thats workers will treat you like youre human.

I loved my experience renting through Rent Cedar Valley! Staff is very attentive to any concerns and willing to help with any problems I had. They acted in a professional manner and were friendly with me all the time. I enjoyed the auto pay online because it made paying rent so much easier. I would definitely consider renting through them again!

Rent Cedar Valley is an amazing place to rent through, they are very professional and respond to your needs in a timely manner. they were very accommodating and helpful in giving my roommates and I several options for moving to another locations. Jess is the best property manager I could have asked for, highly recommend!

I have loved my experience with RCV. I have had a few other land lords, and they cannot compete. Anytime we have an issue with our house, it is solved the next day. Recently we were able to get our lease switched to a different property, no issue. They have also paid for our house to get sprayed for bugs, let us repaint our bedrooms, and redo the garden in front of our house. Everyone is super friendly, and it they are super quick to respond!

Taylor Sullivan has been taking the best care of us here. She is always able to answer our questions immediately and promptly helps us take care of anything with the house.

Love my apartment! Maintenance has been super responsive and Taylor was so much fun at the showing!

Rent Cedar Valley definitely erased all of my stresses of finding a new place! I had to find a new place to live and they were able to get me an amazing place in only a few weeks! They responded to all of my questions right away and gave me piece of mind. I am very happy with my new apartment!

Great property and great staff! Theyve been helpful since the first email I sent about their property. Been here for just over a year and havent had any issues. Definitely recommend them to anyone looking for a place.

Great company! Highly recommend their meadow brook apartment in Hudson.

Literally the only company I will ever rent through! I’ve lived at several of their properties and every one was amazing. Grand Crossing was my favorite and would highly recommend!

Rented property for 2 years while living in cedar valley. Could not have asked for any more from the team at Rent Cedar Valley, they were responsive and worked with me on any issues or requests I had. Fantastic all round!! Highly recommended

We enjoyed our apartment very much! The moving and moving out process was so easy and I liked being able to pay our rent online. I would recommend Rent Cedar Valley to all my friends and family!

Very professional to work with. Rentals are clean and well kept. Jess is amazing to work with.

I had a great time renting from Rent Cedar Valley! Their prices were fair and they were quick to respond to any issues we had. Definitely recommend!

Good company! They responded quickly to our requests and got things taken care of surprisingly fast. This was my first year with Rent Cedar Valley and I was very impressed!

I lived here for a year and instantly felt relief from move in. They made it pretty stress free, and auto payments made rent super easy. Also if I put in a maintenance request they were either there the same day or within 24 hours to fix the issue. I lived in a 2 BD 1 Bath apt on the hill and it was incredibly convenient. Would rent from them again.

My roommates and I havent had a very good experience renting through this company this year. Our house was supposed to be fully renovated when we moved in but there was still tons for them to do. When we need something fixed it either takes weeks to happen or doesnt happen at all. We have had issues with squirrels and bats getting into our attic from outside the house, they have known this for months and nothing has ever been done.

Rent Cedar Valley has been so great this last year. When we had some troubles they went out of there way to help resolve the issue in days. When ever we contact the office they either answer or get back to us as soon as they can! I highly recommend renting from them.

Our experience with this property company was absolutely horrible. Our home is not a safe living space and no one bothered to help or fix what needed to be fixed at all or months later. We have had squirrels, bats, mice, etc. and no one helped, there are power outages that happen too often and it is overall not a good home or company. I don’t recommend renting from this company

Great company to work with. I appreciate their ability to work with my hectic schedule and quick responsive to emails. Im excited to work with them over the next year!

I enjoyed working with this company. They were flexible and professional through the full leasing process. I would recommend!

Great team to work with! Very responsive in emails and maintenance. If I move back to cedar falls, I look forward to working with them again!

Jess was a fantastic property manager! Did not have any problems with maintenance request or anything else during the 1 year leasing from rent cedar valley.

Rent Cedar Valley has been great to work with, I have been stressing over finding a place to live and they have made the process so easy and stress free. I am from out of state and they have been so flexible with setting up tours with me and I am exciting to move into my rental in the near future!!

The calls do not go through, and the voicemails are not returned.

DO NOT RENT FROM THEM IF POSSIBLE! We rented from them for two years and it was ok. No one came to fix anything though towards the end. We contacted them 10 TIMES about a bed bug infestation from their wall and our bathroom water started to come up. “Well have someone out to look at it” they NEVER did but they found it appropriate to bill us for this afterwards.

Jess is one of the best landlords ever! Super nice and very attentive 🤗🤗

I have had a great experience working with Rent Cedar Valley! They have been very responsive to any issues or questions I have had.

Great staff and great values!!

Ive worked with Brent and he is very good at communicating and taking the extra step to help out. I havent experienced any problems so far with this company

I highly recommend this rental company! They were super flexible and always helped if they could. They were always quick to respond to emails and texts, and fixed any issues very quickly. Grand Crossing in Waterloo if a fantastic apartment complex and great value for the price. We highly recommend Rent Cedar Valley and Grand Crossing apartments.

If you are looking for a nice neighborhood and a peaceful and safe place to live, Cedar Valley Complex is for you! Surrounded by Prairie landscape and with the new constructed buildings, it is a very clean and quiet place to live. The kitchen appliances are modern and there are washer and dryer inside each unit. The bedrooms are spacious, the closets are large enough, and windows installed in a way that allows tons of light in. You may contact the office staff easily through email. They respond promptly and the maintenance staff know how to fix everything.I’ve been living in Cedar Valley Complex since 2016 and I’ve always had an amazing experience. Highly recommended!

Jess was good.

Id tell you to take your money elsewhere. Its not worth the hassle or being treated with blatant unprofessional-ism when you ask simple questions. Youd think if you had a renter for 2 years, youd treat them with respect but that is simply not the case. But go ahead and rent from here if you want to wait 4 weeks for maintenance to fix anything, move in to a dirty apartment, or have a bill from them after you move out.

My overall renting experience with Rent Cedar Valley has been pretty amazing, but I came here to write about one specific person. I had some fairly detailed questions recently and spoke with a woman named Jess. She was absolutely amazing!!! She answered all of my questions, was very kind, and also honest. If you are renting through Rent Cedar Valley, do not have any hesitations to speak with Jess! Shes truly one of a kind and this company should be blessed to have someone as helpful as her on their staff. Thank you Jess and RCV!!!

I was not happy with their business and how they choose to handle their potential tenants. They wanted us to sign a lease before physically seeing the property we were looking at and then would not honor a 7 day frame to sign the lease and instead said 5 because they had other people interested.Be prepared to be a number to them instead of a family just trying to find a good home to live in.

I have rented from this company for a little while now and definitely recommend. Responses to any and all questions are prompt. I have never had an issue with maintenance requests being addressed in a timely manner. We are now moving from an apartment building to a duplex owned by this company, the transition has been a breeze. The company is very flexible and the staff members go above and beyond. Absolutely, 100% recommend!

Apartment was not clean when we moved in and they were still working on the apartment to get it ready when we were moving into it. Notified them about a broken window in an apartment common area and it never got fixed for the last 1.5 years I lived there. They just put a piece of tape on the crack. Notified them about a broken ceiling fixture in our apartment and maintenance called a month later but we had already had it fixed. Had damage from our dog to the carpet and they refused to give me an explanation on how they calculated the charges and charged us to replace all the carpet when only two rooms had damage at some secretly pro rated price. When asked to explain calculation they became passive aggressive and told me I could pay the whole bill if I wanted to and not the pro rated price. I would not recommend them to anyone.

Absolutely terrible! If I could give them a negative score I would. They never followed through with any emails. A bunch of weasels just trying to take advantage of college kids.

All around great experience with RCV. Very understanding and accommodating company. Specifically, I had a great experience dealing with Wes, very professional and friendly. I would definitely recommend to anyone in the area.

Super easy to communicate with the staff and they almost always respond in a timely manner to address any issues you may have. Rent can be easily paid online which is very handy and their properties are well taken care of. Would recommend!

If I could rate this as a negative I would. We had multiple problems while renting from that kept on getting pushed to the side. A month a half after renting with them we had a room in our basement get wet from water, they came in and gutted it then proceeded to leave in unattended for 6 months. They gave us a dehumidifier and said to keep it running, while our electric bill went up because of it and as mold began to grow in there. We were contacting them every 2-3 weeks asking when it would be completely with either no responses or just a lame duck excuse. I would highly not recommend not going with them, they are more of a slumlord time of company than an actual rental company.

Moved in to 228 spaces 2 months ago and I have had nothing but good experiences. The owner has been extremely nice and cooperative if I had any small issue. The apartments are all newly remodeled and clean. I’m very happy I found this place.

The Grand crossing property is amazing.Clean, quiet and fun events.Communication with the property management is easy as sending a email ot text:I needed to break my lease and they were superb in handling it. Gave me many options to leave.None of which were paying the remainder of lease.Couldn’t have rented with a better company.& the ability yo pay online was extremely convenient!

Jess and the entire RCV team has been an absolute pleasure to work with since the day we moved in. The facilities are always kept clean and well maintained. Any maintenance issues are always addressed in an efficient manner. The team really goes above and beyond to make sure their renters are fully satisfied. If you are looking for a place to rent in the Cedar Valley then I would highly recommend you giving them a call!

Being new to the Cedar Valley, I wasnt sure what neighborhood was going to be the right fit for me. After a few months of being here, I am happy to say that Rent Cedar Valley was not only a dream to work with, but they found me a property that feels like home. I move around a lot for work and Ive dealt with countless rental companies, but these guys were the most accommodating, knowledgeable, and made the moving process a breeze.

Great company to work with! They were able to help me find a great rental, in my budget, and close to my work. Im new to the area, and Ivys knowledge of the neighborhoods really put me at ease. I cant wait to get moved in to my new home!

We live in more of a shack than a house really. A monkey could build a better house out of Lincoln logs and take care of it better than this company. Rent is super high and they never fix anything. This company is horrible that’s all I have to say.

Dont stuck with them. there are way better company to make business with. Stay away folks. their service is sucks

Very willing to work with you. Helpful maintenance. Beautiful homes. One of the best experiences Ive ever had during the stressful time of looking for a new rental home. Thank you Cedar Valley

Great Company! Made everything smooth and painless from the time I first contacted them throughout my stay and even after I moved out. I have rented from other companies in the area, but RCV surpasses them all! Staff is friendly and very helpful. They even helped me get a package I accidentally had delivered to my old address.

I have bad experience with this Company. be aware that you will not get your security deposit, they will make up a story to tack it, or to tack part of it. and even when you talk to them and prove to them they were wrong, they dont care as long as the have the money with them. also the maintenance service is sucks. they never fix anything in less that 3 weeksI dont recommend renting with them at all

My experience with Rent Cedar Valley has been flawless, everything from the first showing to my last maintenance request. The staff has been more than helpful with every question we have had, responding in a timely manor with a very detailed answer. The property that we moved into has suited us very well, it is everything we expected and more, we couldnt be happier with our choice!

Update to review: I recently switched apartments within Rent Cedar Valley. There were some minor issues that I notified the company of and within the next day, the issues were already being addressed. Have received consistent reports and updates of how they are going to fix everything that needs to be fixed and when is the best time for them to do it. This company continues to impress. I will still continue to rent from this company as long as I am in the Cedar Valley.Maintenance was excellent. They responded to my call and fixed the issue promptly (same day I called). Also very helpful and nice staff. I can imagine there are a lot of issues with running a rental management company but they are willing to work with you if you arent a complete jackass. Will rent from them as long as Im in the Cedar Valley.

5 star experience with this company since day one.I was able to schedule a walk through at my convenience. The place was clean and ready to go with new appliances. Since living here, maintenance requests, etc have been taken care of as if they were top priority. If you are looking for a reliable company to rent from, Rent Cedar Valley is definitely the way to go!

My husband and I rented from the company and we were extremely dissatisfied. If I could give zero stars I would. They made us pay back our free month of rent with no notice, hence making us come up with an extra $1,195 on the spot. The worst part about it was and I quote, We have over 1,000 properties, things fall through the cracks. Excuse me?! Meanwhile, while on the phone, Don hung up on me. So I think that gets RCV a zero star rating as well. For future reference RCV, when dealing with a frustrated tenant an apology will go a long way. Literally rent from anyone else, dont waste your time or frustration on this company.

House was beyond dirty when we moved in. House was literally falling apart. Chunks of concrete coming out of the ceiling. “Redid” the floors and the cheap laminate wood was coming up in multiple places. Wood floor underneath was buckled and was told “it would probably just keep doing that”. Pieces of the “new” deck coming off. Same with the new siding coming off. Lots of windows painted shut. Had no heat in house until late November and took them extensive repairs that took over two weeks to complete. Sent repair men with no warnings and were told it was an “emergency” and they didn’t need to tell us when they were coming in. Multiple gas leaks we didn’t know about until extensive repairs started. The list goes on and on. They’re a terrible company and I would never ever rent from them again. They sent our roommates a rent discount if they gave them a good review online. We lived there less than a year. 0 stars if it could happen.

Excellent company to work with! The staff was very helpful and made the move in process quick and painless. Wonderful apartment that fit into my budget. Highly recommend to anyone looking for a place to rent!

I stayed at 313 Springfield Ave. I was needing a month to month lease and Rent Cedar Valley was the only company I could find on short notice. When I started to contact them, I spoke to multiple people. None of them were on the same page. I did have to cancel a viewing date but I finally got a date and time set up. I met with Jess (I think thats her name) and we did a walkthrough. I had to move in on short notice and she worked with me on that. I got into the apartment and it hadnt been cleaned yet. I bought some cleaning supplies and cleaned it myself. A few days later my door opened and 2 cleaning ladies walked in. I politely told them that their services were not needed. The apartment was in fairly good shape after I cleaned it. I stayed for 3 months and was happy with the overall facility during that time. I cleaned the apartment and left it better than when I found it. I was fully moved out on December 30th but I had forgotten a few keys in my car. I had til 6PM on December 31st to be fully out. I left work and arrived at the apartment at 4PM to find that someone had already did a walkthrough and left dirty footprints all through the apartment. I have photos to show what it looked like on the 30th. I left the keys and went on my way. A few days later a package of mine had been accidentally shipped to the apartment and emailed to see if they could retrieve it for me. I went to their office to get it from them and Jess had informed me she forgot to take the mailbox key with her. I asked if I could just get it and leave the keys on the counter like I had originally done. When I got there I took the keys into the apartment and fold the floor even dirtier than when I saw it on the 31st and someone had used the bathroom and made quite the mess in the toilet. Shortly after that I received my security deposit and they had kept $160. $60 for an additional hour of cleaning and $100 to have the carpet professionally cleaned. I contacted them quite angry and left a voicemail. I was called back by Wes. He explained that he estimated 2 hours to clean my apartment and hadnt talked to the cleaning people to be sure. I asked him what he thought needed cleaned in the apartment and his response was he walked through 10 apartments that day and couldnt remember each one. I then asked about the carpet cleaning and he seemed to remember that the carpet was trampled and dirty. He could remember the carpet but couldnt recall the rest of the apartment. I believe he was lying to me at this point. He said he would contact the cleaning people and call me back. He did not. I called him and he said the cleaning people did in fact take 2 hours to clean my apartment. Which Im pretty sure he lied again. When asked if he could direct me to the part in the lease that said I was responsible to have the carpets professionally cleaned or be charged $100 he could not. He said I was responsible for damages. I told him it sounds like theyre running a scam, especially since they probably cater to college students. He said I could file with the county and take them to court. They know its not worth it for $160 and financially it would be better to take my loss. Im not taking them to court but I will post this story everywhere I can. Jess was very nice to deal with. Wes, in my opinion, is a liar trying to cover his own skin. Dealing with him has ruined what I had considered a good experience. Because of Wes and possibly the way Rent Cedar Valley does business, I cannot recommend them.

My experience with Rent Cedar Valley has been great! The staff has been more than helpful and has responded quickly to our maintenance requests. The property that we moved into is beautiful, modern and very clean not to mention in a great location. I would absolutely recommend renting from Rent Cedar Valley.

One star is a very generous rating to describe the job that Rent Cedar Valley has done for us. The week before we moved in, we were notified that there was a small leak in our basement and one of the bedrooms would not be ready for a couple of weeks. We assumed it was not a big deal until the day we moved in and the entire basement was unlivable. There was insulation hanging from the ceiling and even a dead bat in our laundry room that they didnt care to pick up. After talking to a manager, he agreed the situation was worse than they described and that we would receive at least 1/2 of our first months rent off. About a month and a half later the job was completed. (Although there were only about 3-4 days they actually spent fixing things during that time) However, we did have to pick up the dead bat ourselves after a month. After it was completed, we made an appointment with the head manager to talk about a rent credit. At the meeting, he spoke to us like we were five years old after we asked for 1/2 price for one month. He told us that our expectations were ridiculous and we needed to be more realistic. (Despite the fact that another manager said we would at least get 1/2 price rent for the first month) He finally agreed to give us a quarter off of our rent just so he didnt have to deal with us anymore. Since then weve had various issues including moldy closets, frozen pipes, a broken dishwasher, and a terrible job with the snow removal. (Just to name a few) And this week we have started having the same issues that we had in the beginning of the year. The ceiling downstairs currently has drip spots all over. We were told that this problem was fixed a long time ago and now we are having to move all of our belongings upstairs. If you care at all about customer service, do NOT rent with Rent Cedar Valley.

The lady at the front desk is beyond rude the only people who put 5 stars are the ones who work for the company. They don’t fix anything one of the most sneaky underhanded places I’ve ever rented from couldn’t wait to get out my lease. Unless your one of their expensive properties they can care less about you or how unsafe the place you call home is.

The Management is very very poor. The maintenance is bad, it tacks long time for them to fix small things. over all they make you feel like they are doing a favor for you by letting you rent with them. I dont recommend it at all

Ive lived in the area for five and half years and have rented from 4 different landlords (a room in a house for 3 months during an internship, 6 months in a Wloo apartment after I was hired, 1 year in a pet-friendly house, and the time since then with Rent CV). Of all the places Ive rented, Rent CV is the best. They made it easy to switch apartments in the same building, theyre quick on serious maintenance requests, and theyre always been helpful and flexible when I have questions and concerns. Sometimes I think about renting a bigger place with friends and if I ever decide to do so, I know Ill work with Rent CV to find a property of theirs. No one else Ive rented from compares.

Rent Cedar Valley has done a great job for us! Very reliable and always gets stuff handled for us right away. They also help keep the apartments really clean and tidy!

Weve been renting from this company for close to two years now. I dont think its extreme to say that they are the worst company I have ever had to deal with. When we first moved in there were several cleaning and maintenance things we were promised would be taken care of. Such as tar streaks on the wall from the previous tenant, carpets needing to be vacuumed. Blinds needing to be replaced, a leak in the bathroom ceiling that was causing mold to spread. And a 4-foot hole in the driveway. The only thing theyve ever taken care of with the leak. Several times in fact because no one seems to be able to fix it correctly. Over the course of a two-month period our hot water heater went out 5 times. The oven refrigerator kitchen cupboards and a bathroom we never cleaned before we moved in the way we were told they would be. I found that trying to get anyone from their office to give you a call back is a nightmare. The only one for the entire company that seems to care about the tenants at all is Ivy but when it comes right down to it her bosses dont seem to give her a whole lot of power to get anything done.We had been given verbal confirmation multiple times that maintenance was going to come and fix things and never have.Other tenants in the building have also had their air conditioners broken throughout the summer without anyone fixing them and the front door to the building itself was broken for the first year we lived here, letting anyone off the street in and out of the building.They only care about you and your apartment when it comes time to collect the money.

Moved from 1 property with them to the grand crossing. Everything runs smoothly. I’m able to pay my rent through thier portal, i love the autopay feature. My building is really quiet, so quiet sometimes i think it may be sound proof. The trash chute is convenient & maintenance responds to emails really quickly.

Rent Cedar Valley was a pretty average landlord. Most of the time they responded to issues within a week or two. The only major issue I had was they never came and fixed the hole in the screen door that was there when I moved in. They would not allow me to continue as a month to month tenant with out agreeing to a price increase of $100 per month. The neighbors in the building were also average, some nice and some not so nice.

Would give 0 stars if I could. Had an incident with squirrels living in the attic above my bedroom back in July- sent in maintenance requests to have pest control come out. They never did. Sent multiple emails throughout the months and never had it looked at. Its currently March and I still have the same issues. They won’t do anything to get rid of them. Mind you in the lease agreement it states tenants may not terminate the lease so keep that in mind- you will be stuck.

Not the worst place Ive rented with...but not the greatest either. First year was fine, hardly any problems, second year...not as much.Wont go into details but I can only suggest that you experience it for yourself and form your own opinion afterwards.

Living with Rent Cedar Valley was one of the greatest housing experiences! My landlords were always available, concerned, and friendly. Consider some of their properties on College Hill in Cedar Falls!

Rent Cedar Valley is an amazing company. They are very accommodating and my apartment was great and clean. They are quick with responses and fix any maintenance issues quickly.

When I previously rented from them it was a horrible experience. After we moved out they charged us a ton for things we werent even responsible for. In addition to the charges they tried to keep my security deposit, I had to go in and argue with the manager just to get it back. Now recently a friend lost two of her immediate family members and her only living sibling lost two of her limbs in an accident, needless to say it was a traumatic experience that continues to weigh on her and her remaining family. As a woman of service she had to leave the military and contemplated moving back in her fiances parents house in order to try and build herself back up, with TWO months left on her lease the manager of RCV didnt even want to talk to her telling her he had three minutes to talk and never looking up from his phone a single time while they were explaining the circumstances. He proceeded to make them pay there way out of the lease and then charge an additional ridiculous amount for damages, junk removal, maintenance in the triple digits. I helped them move out and know they left nothing other than the keys, which they also were charged for. They treat our services members like garbage. Now theyre treating one of my good friends like garbage as well, and he works for them. Injured while working for them the manager didnt even report the injury to the insurance for almost a month after he was hurt. He ended up filing for it himself. This company has been toxic to me, to my friends who are service members, and to their own employees. How will they treat you?

They found the perfect apartment for me and my roommate at a reasonable price! They are super helpful any time I have questions or maintenance requests! I can even pay my rent online! Highly recommend Rent Cedar Valley!!!

1927 West 1st St. Absolutely horrid. Put in a request to get our driveway atleast MANAGEABLE in September, and it’s now the end of May and nothing has happened. There was literally construction 1/2 the days we lived there, and I’m not even kidding. Also, they didn’t even give us a 24 hour notice any of the times and there was SO MANY. So literally they broke the lease. Woke up one morning at 7:30 to our PORCH getting ripped off. Are you kidding me? None of my roommates or I had any idea. They moved the furniture away from the wall when they did this and scratched the floor. I witnessed their maintenance crew scratch our vehicles in our driveway while backing out. During August I had a leak in my room, so guess what? 7:30 AM a random dude walks into my room without knocking and rips my ceiling tiles out, then walks out. For the next 9 months I had to put posters on the ceiling cause there was no tile. On top of all this, we moved into the house extremely dirty. Literal garbage on the floor. We moved out last week and left that place SPOTLESS. Scrubbed the carpets, filled holes, swept every crevice. I swear on everything, if we don’t get our FULL deposit back they will be hearing from us. Absolutely disgusting. NOT ONE NOTICE even. Do not, for any reason rent through this company. Worst experience I’ve ever had, and if any of the employees from there are reading this.. just do better man.

I’ve been renting through RCV for almost 3 years now and I love it! Their team is very knowledgeable and helpful with any issues or questions I have. When I first began looking for an apartment they were quick to schedule walkthroughs with me at a time convenient with my schedule. I was able to sign a lease and move into my apartment the same month! So many options to choose from at all different price points it’s easy to see why they’re #1 in the Cedar Valley.

Lived in a house for 2 years.Snow removal is non existent. The lawn was mowed maybe 6 times over the 2 year span.I requested to have carpet replaced about 6 months ago, which they said they would do, and never did.There was absolutely no cleaning done prior to us moving in.I notified them about 6 months ago that we would be renewing our lease in an email conversation. They ignored this, leased our house to new tenants, took a security deposit, and never gave us any notification that we wouldnt have a place to live in 2 months.I completely agree with the other reviews, they deserve a 0 star reviewEdit: A year and a half later, they have decided that we didnt pay all of our remaining rent (we did, I paid for another roommate who didnt pay theirs). We received no notice, no return of our security deposit, and now they have sent our information to a debt collector for an imaginary $900...a year and a half after moving out. I stand by my review, dont let this company haunt you for years. Theyre just another of the Cedar Valley Slumlords.

I highly recommend renting through this company! Great apartments that are clean, modern and affordable. Few maintenance issues that are handled in a timely fashion.

Terrible service I’ve emailed the maintenance multiple times nothing happens I have called and asked for service many times and your useless response is email maintenance.our dumpster is overflowing and has been for a week,the garbage truck won’t even enter our Parking lot because it’s so messed up, in the winter the whole side walk is 2” thick ice(snow removal was included) your dryers don’t work, there is a random water pipe that sprays water at your feet at the entrance to the (melrose) building and all you people do is sit on your Kiester and collect rent absolutely no service.

I have had an incredible experience dealing with this company. Warm and helpful staff were so helpful and friendly that I am recommending Rent Cedar Valley to everyone!

The team working here is always ready and willing to assist and is very helpful. Maintenance and other essential items are taken care of ASAP. I would recommend renting with this company.

Such a great company to work with! The staff was very helpful and knowledgable and was able me get into a great apartment within my budget! I couldnt be happier about my experience with them this far!

Rent Cedar Valley was quick to show me an apartment that I LOVE! My deposit was cheap and its the nicest apartment I have ever lived in. All the workers have made my transition very easy!

This is by far the worst experience I have ever had with a rental company. We were supposed to move in to the house we rented on June 1st and were called a few days before and told it wouldnt be ready until July. Yesterday I went to look at the house that they said was finished. The smell of cat urine is so horrible my daughter wouldnt even walk inside. I went back to the office to discuss this with them and let them know the carpet NEEDS to be replaced and was told there is only so much we have to do to get a house up to code. They obviously take no pride in their rental houses nor their customer service. I would recommend renting from anywhere but here.

Fantastic house. Wonderful people to work with on accomadations. Maintnance was helpful and timely. 2 thumbs up, will be renting again.

I had been renting in Cedar Falls for over seven years before buying a home. My last rental experience before moving into my own home was with Rent Cedar Valley. Let me tell you, these guys are good. They top the list of my seven year renting journey.After seven years of renting, Ive seen a lot of poor service. Broken appliances that take over a week to fix, structural issues that go unattended, and poor customer service. The list can go on for a while. Rent Cedar Valley tops my list of best rental servicers out there.We rented a 2 bedroom house from them, so this experience is based on a house, not an apartment. During our stay, we had several issues with appliances that were attended to within 48 hours, but mostly the day-of. Any time we had concerns, reaching out by email would almost always get me a response within 1 or 2 hours. If it was after business hours, it would definitely come the next day. Whenenver I had to call, it was always answered or returned ASAP.They treated us well, and gave a fair and honest deposit return at the end of our lease. They even worked with us and the next tenants to get us out a couple weeks early (of course, this was based on the new tenants decision only!) After seven years, these guys definitely would get a 5-star vote, especially compared to a lot of the other competition in the Cedar Falls area.A note for many other negative reviewers or first-time renters. You have to realize that the rental company cant cater to just you. They cater to their whole client base, and have to prioritize issues and make decisions not everyone likes. Just because you have one or two bad experiences does not mean the company is terrible or negligent. Companies thrive on feedback - reach out to these guys and let them know your issues, dont just sit on them and expect it to be fixed.Considering the above note, these guys are top notch in my experience. I would highly suggest looking at their website and seeing if there are any good fits for your next rental. Thanks for the positive experience, Rent Cedar Valley!

I have rented from Rent Cedar Valley for over 4 yrs and was treated with the utmost respect . I moved over to another one of their properties and still have the same relationship with them. They have accomidated things to fit my needs so very well. I have talked to my sister about moving with them as well. . The properties are very well taken care of and wonderful to live in.YIou wont regret moving and growing with Rent Cedar Valley!!

Rentcedarvalley apartments was the cleanest, nicest, and most convenient apartments complex I have ever encountered, not only was everything accommodating, the entire apartments grounds was kept up and taken care of. I give them 5 starts in all areas!!!!

It takes forever for them to send maintenance. Houses are great but service sucks. Won’t rent with them again.

It would be 5 stars if the apartment I had originally agreed to rent was available the day I moved in. I live in Brentwood Estates, 123 (North) Brentwood Drive, and I had signed a lease for a ground-floor apartment (wont give the apartment numbers for safety) for a Sept. 1 move-in. I get there to start the prep with one of my TVs and my laptop, and the maintenance supervisor is there with two other guys. I tell them I was going to be moving in, but they said the apartment wasnt ready yet. They had to work on the tub and still do general cleaning. I went back to the leasing office to change my apartment to one on an upper level. The girl at the office was accommodating. We were able to get my lease changed over without issue (other than waiting on Cedar Falls Utilities to switch over the electrical to the other apartment). The second apartment wasnt quite 100% up to snuff, but what was needed to be finished were minor (missing mirror in the bathroom, four missing slats in a blind, install a new A/C) and were done fairly quickly. The maintenance staff is professional, and they inform you when they plan on doing the major stuff. Rent is OK, but the perks (internet and basic cable included, membership to FIT Gym included with a $20 processing fee) is worth it. Only real issue is there is a bit of a bowing in the ceiling of the bedroom. Dont know how that can be fixed.

This place deserves 0 stars or less. All of our issues tend to remain unfixed and now I am being charged a $100 late fee since they either cant find my check or it got lost in the mail. WORST BUSINESS, MAINTENANCE AND CUSTOMER SERVICE EVER.

Great customer service, awesome place! Had to ask for special requests and they were very accommodating!!

Lots of promises, not many broken, but many delays.Our rental property had some major issues when we moved in that were to be fixed beforehand but werent for a few weeks after we moved in. Some issues cropped up throughout the lease so far and, while theyre always good about getting the job done, there is usually a good wait before they get it fixed. Theres no 24 hour maintenance line for emergencies, and being limited to email communication for such situations is a major pain. You might have to play hardball with them. There is a few other things that bother me about their style of property management, but those are more personal opinion than actual issues.All of that said - I have lived in other places where issues went completely unresolved and, while RCV is slow to react - they will react and take care of your issues, especially if they present a danger to you or the property.Plus they make lease signing and bill pay super easy.3/5 only for the lack of ability to effectively communicate after hours and their slow response (up to weeks at a time) for nonemergency issues. Could be higher if the rent reflected the service or if the service was improved.

DO NOT RENT FROM THIS COMPANY.This is the most unorganized and mismanaged place ever. I wish I could find a subleaser so I never have to deal with them again. They claimed they would provide snow removal, and snow got removed 2 days after a blizzard, if at all. Their emergency phone number is of no help. Our refrigerator went out, and it took 1 week for them to even come look at it, meanwhile all of our food went bad and we lost hundreds of dollars in groceries. Just save yourself the stress and go somewhere else

I loooooove my apartment. The closets and the deck are huge! Definitely recommend living at the Cedar Hills Apartments.

RENTERS BEWARDE. SLUMLORDS HERE. BEWARE OF FAKE 5-STAR REVIEWS FORM THEIR EMPLOYEES. Lived at 1120 Washington St. Worst place Ive ever lived. Mold growing in several rooms. None of the windows open. All the doors fail to shut correctly. Front door didnt even have a deadbolt. NO bathroom vent means TONS of moisture and mold growth.Siding falling off the house on all sides. Broken windows simply boarded up from the outside and drywalled in. All of the electrical outlets are SUPER outdated (two prongs) and half of them dont work.All of the cable cords are painted over, had to buy nmy own just to plug in a tv.The unit failed the fire inspection three times while I lived there and they didnt even have an up to date rental permit.Maintenance guys are extremely slow, usually look like theyre on drugs, and will DEFINITELY go through your house if you arent watching them.All in all, the worst landlords Ive ever had. DO NOT RENT FROM THEM.

Oh boy, where do I start? My roommate and I had rented through them in the past, and they were great. Something must have changed though, maybe new management, because every interaction feels like pulling teeth.We had originally planned on moving into one of their properties on Waterloo Rd. Everything was great until TWO DAYS before we were supposed to move in, they called us and said that the property was going to be remodeled, and we had to either push back our move in day or choose a different property. What they neglected to tell us was that there were no properties available for us and we were, for all intents and purposes, homeless.Fast forward to a month later, we are finally moving into our current property. They had been really good with being flexible with our move in day (which is good, so one star for them). However, as we went to move in, there were three things that really stood out to us:1. The house wasnt cleaned. There was hair from the previous tenants, garbage all over the floor, crumbs and garbage in the sink, it was terrible. One of our movers stepped on a needle.2. There was no air conditioning. The house was advertises as having central air, but when a maintenence guy came to take a look, lo and behold, there was no central air installed. It took a month for us to get window units installed, which wouldnt have been a big deal except for the fact that we have pets, including one Saint Bernard, who would have very easily overheated and possibly died. We just got central air last week after having been in the house for nearly a year.3. There was no washer and dryer, which was also advertised and also took a month to install.After the month it took to get everything installed, we were finally happy...and then winter hit.Let me tell you, there is something very wrong with the furnace when you can see your breath in the house, yet your utility bill for a just over 1000sqft house is over $400. For two people.We begged and pleaded, can you please send someone out to fix our heat, we are freezing. Another few weeks later, and someone was finally sent out. The furnace (which I wont get into right now, thats a whole nother can of worms) worked great, however, the ventilation in the house was terrible. There were no vents in one bedroom and only one vent in the other quite large bedroom, so we asked of there was anyway they could fix our vents and they said, Absolutely! Well send someone out!That was six months ago. Our vents have yet to be fixed.Fast forward another month.One if the walls in our basement is hard core leaning. Im talking Tower of Pisa kind of leaning. So, once again, we called upon our property overlords. Can we please get someone to look at the wall and make sure its structurally sound? So they sent someone, and they not only tore down the wrong wall (this was admittedly our bad, I wont lie to you), but took a month to replace it, and they left a giant pile of dirt, sand, and garbage in our drive way. Oh, dont worry, its still there. We havent been able to use our basement for two months, effectively halving the amount of room in our house, and they refuse to lower our rent as stated in our lease. Our basement is still a mess from the construction and I guess they sent MaidPro out to clean It? Theres still dirt on the floor and in the washing machine, but I guess they did an okay job because apparently a property manager walked through and said it was clean enough (which explains the terrible condition it was in when we moved in).So, in short, if you want a clean, inhabitable place to live, dont rent through these guys. Kevin The Maintenence guy is great, though.

Great company to rent from! Very easy to work with!

It takes forever for them to respond to phone calls about emergency maintenance needs and emails about general maintenance. The apartment that I have lived has flooded twice since it was built last year.

No complaints. Very professional and kind staff.