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Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
5536 Nordic Dr, Cedar Falls, IA 50613, United States
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Sy
Review №1

Shout Out to the Dalton Team! I had major plumbing problems and Dalton got it fixed. Daltons staff is always ready, friendly and professional. It doesnt matter when you call, Dalton offers 24 hour service. Dalton services your electrical needs as well. Tyler understood my problem and installed a new electrical box and placed more electrical outlets in places where I needed them the most. .The team at Dalton is innovative and up to date with the latest in technology. If you have a plumbing problem and want to know what itll take to get it fix, call Dalton. Theyll send out an estimator that will diagnose the problem and let you know how much it will cost and how long it will take to get the problem resolved. Ask for the guy that has a ringtone with the sound of water draining. Lance, will get you all figured out in no time.

L.
Review №2

I have used Dalton for a lot of work on my home and would never use anyone else! Lindsey and Jeff did extensive plumbing work for me; washer dryer hook ups, gas line, bathroom venting, water purification system and other minor fixes. They were an absolute DELIGHT to have in my home, very profession and EXCELLENT at what they do. They were very thorough, neat and detailed with their work. They were always very patient with any questions I had and checked in regularly to make sure I was happy with the work. I’m at ease as a homeowner knowing that a reputable company has my back when it comes to anything they do.

Ji
Review №3

I was very impressed with my experience at Dalton. My AC stopped working over the weekend so I called requesting a tech come out to take a look at it. Melissa, the customer service representative, went above and beyond trying to find something that worked in my schedule. She made a couple calls to other customers to see if they were open to rescheduling in order to squeeze me in. The technician who came out, Brad, originally called me 40 minutes early, however I was not home from work yet (loved the punctuality!). He showed up right on time of the appointment and did a thorough job diagnosing the problem with my thermostat as well as showing me some maintenance items I can do on my own. I will be utilizing this company from now on and recommend you do the same!

Sy
Review №4

First time customers with Dalton and had a great experience with, Jesse and Lindsey. They were very nice and extremely helpful especially when it came to diagnosing the leak and then repairing it. They were thorough with their work and making sure we understood what they were doing at all times. Excellent customer service, high quality and great value service from the Dalton team! Highly recommend and will be reaching out again for future service.

Re
Review №5

Excellent service! Highly recommend. Our service technician was on time, was thorough, friendly and the price was great!

Ch
Review №6

Very happy with the outcome Brock was not only courteous but very professional hes definitely an asset to your company please thank him again for me and thank you guys for always taking care of my issues really appreciate it

Ja
Review №7

Brad P was very courteous, explained everything so that I understood what to do and answered my questions thoroughly.

Mi
Review №8

I called for service and they made us an appointment for that same afternoon. Brad immediately called and said he could come now and do the service. EXTREMELY grateful for that! Wow! Brad was all anyone could ask or wish for as not only a professional but as a person! He was very thorough, tidy, informative, and HONEST!!! We will only call Dalton PHC for all our future service needs! We will be INSISTING that they send Brad for all our future calls for service! Brad, you are AMAZING...thank you, thank you, THANK YOU!!!!

Ho
Review №9

Justin was very professional and on time. He was able to help us with keeping our furnace running for some more time. Will be happy to o have him back again.

Jo
Review №10

Jordan did a fantastic job cleaning my furnace and fireplace. Keep up the great work Jordan!

Ph
Review №11

Very friendly and quick service. Knowledge of systems was great and made recommendations for system

Th
Review №12

I was charged $366 to replace a two foot section of plastic tubing, a couple small fittings & some crimps. This company will not have my business & be used only as a last resort - extreme emergencies.

An
Review №13

Dalton Technitians do a GREAT job checking and maintaining our cooling and heating systems. Very knowledgeable and friendly staff.

Jo
Review №14

The representative who returned our call was extremely rude and not helpful at all. We would not recommend dalton for any project until they train their customer service personnel on how to respond to customers needs.

Ro
Review №15

A very professional and knowledgeable technician. Answers all questions and spends all the time needed. Highly recommended person for the job. Hoping to have Brad show up next time for maintenance. Thank You

Sa
Review №16

Very nice person and he fixed the problem quickly. Will be joining the club soon and will use Daltons for everything from now on!

st
Review №17

He was very attentive very friendly and helpful. Fixed the problem right away.

Br
Review №18

They were very nice and got us in pretty quick. even called back and got us in sooner. Would recommend 10X over. Took most the day to get fixed, but they even set us up with a subscription of some kind and let us pay over time. very grateful.

Di
Review №19

Brad was fantastic! Got our air up and running in 20 minutes. Would not use anyone but Daltons!!!

Ad
Review №20

First off, Daltons is awesome for hiring vets. Secondly, Matt and Tyler were absolutely amazing! We had continous issues over the span of a week and these two guys went above and beyond to make sure that we had heat, power, and were going to be good to go until they could get a permanent fix. They came out during terrible hours and weather conditions to take care of us, very responsive on options and callbacks, and just friendly all around. Will definitely be using their services when needed in the future and highly recommend them.

Ki
Review №21

Both the plumber and AC repairman did a great job of performing maintenance work and making sure everything was in working order. They were very patient with me and explained the issues they found in a way that I could understand.

Ka
Review №22

Jake came out to my home today to complete furnace maintenance. He was kind, courteous, knowledgeable, and a hard worker. I appreciate how he took a few extra minutes to change out the Solace Air filter. Its one of those little things I dont think about, and I was shocked to see how much dog hair had accumulated in the filter in a matter of months. Thanks, Jake!

Er
Review №23

Brock and Brad both came out and were able to quickly service our water heater, furnace, fireplace, and check all of our plumbing. It’s nice to have the routine maintenance done and have the piece of mind that everything is up and running for the season. Both were super quick, great to work with and were there to answer questions. Very much recommend!

Da
Review №24

Wonderful experience. Brad Pieter wasvery friendly and knowledgeable. Made us feel great while going through the process of buying a new furnace and air conditioner. Always gave us all the options so we could make the decision

El
Review №25

Brad P. Was extremely knowledgeable and kind. He went above and beyond to explain everything he was doing and talked with me about other options that are available to us in the future. Will definitely request him for our future needs.

Ju
Review №26

Jordan was very cordial, professional and knowledgeable.

Ca
Review №27

Excellent and timely service for a clogged toiletrepairman efficient, pleasant, did great job fixing old toilet, and gave unbiased opinions for new toilet

sa
Review №28

As soon as floor was fixed Sam came out today and unclogged the toilet pipe like a professional.He did what I paid him to do.

Vi
Review №29

Lance was on time and promptly analyzed what needed to be done and explained the job very well. He did great work in replacing the leaky pipes, unclogging the drain, installing a new faucet and garbage disposal as well! Would like to have Lance return for any future plumbing work as he is definitely the best! I’m very happy I chose Dalton’s.

An
Review №30

Dalton is *the* gold standard for heating service and customer support in the Cedar Valley. I have never been disappointed in the services and maintenance that they provide.

Lo
Review №31

Brad was super friendly and explained everything thoroughly. He answered my questions. He shared with me an option for purchasing a dehumidifier and better filter system to help with being a pet owner. He told me to ask for him and he would come back and do the work which I would appreciate. He was very knowledgeable and professional. Thank you!

Je
Review №32

We had a gas fireplace installed by Daltons.We love our new fireplace and the HVAC technicians were great. HOWEVER..The overall expiernce was rough. We were initially underwhelmed with the knowledge of the staff at their showroom. We ended up on Regencys website and had to call them directly a number of times.The subcontractor they used for the framing and stone surround was very difficult to work with. I ended up ripping out some of his work myself as he was off by 10 inches. He did everything out of any logical order. He wanted to cut corners on not very expensive materials. (2 x 4s, plywood, and dura rock) His framed wall was even wobbly. He was very skilled with the stone work, but everything else was a mess!In the end we have a beautiful new fireplace, but next time I am hiring a trusted general contractor to avoid the stress and hassle.

Ka
Review №33

Jordan is very knowledgeable and efficient.

Me
Review №34

Prompt service and excellent explanation of issues and available solutions for our gas fireplace. Fast, friendly service for spring maintenance through their members program and fixed an issue with our air conditioner before we knew there was an issue. Highly recommend!

Fe
Review №35

Jake was thorough and didn’t mind explaining what he was doing and what he was going to do in simple terms I understood. Jake’s professionalism was a ten using the 1-10 scale. The quality of work was excellent. If I’m ever asked about a plumbing or heating and cooling referral, I will refer them to you. I really appreciate that there was someone who could come to my home during this time and fix my issues. I sincerely thank you. Felicia Harris

Ju
Review №36

Brock & Jeff were very pleasant & professional. They completed the job quickly & cleaned up after themselves. My drain is cleared & not flowing over!! Hooray!

sa
Review №37

Our technician was Brad, he was 3 hours earlier than scheduled, he was a great guy, fixed the problem real quick and helped us with a few more items also.

El
Review №38

Brad does a great job and makes sure all of our questions are address. Thank you!

Da
Review №39

Very informative on what was wrong with my furnace and the suggestion of how it should be fixed. Very professional in presentation and manners. Thank you for being awesome!

He
Review №40

Matt and Andy were professional, courteous and patient. They both did an excellent job of explaining the situation at my mom’s house, along with the options for remedying the problems. We felt very comfortable that they knew what they were talking about and had a good, solid knowledge base. We would definitely recommend them to others.

To
Review №41

Justin arrived right on time. He was nice, personable, and explained things in a way I could understand. I appreciate someone who can give me straight honest answers and in a timely manner. Thank you!

Jo
Review №42

Brock was very personable, attentive to our needs. Very good experience. Highly recommend!

Sh
Review №43

The team at Dalton is professional, quality, and timely.

Ma
Review №44

Chris and Tyler installed outdoor lights for my garage and also installed a chandelier in our foyer. They were professional courteous and did excellent work. Would recommend Daltons for any electrical work.

Ma
Review №45

I have a comprehensive contract with Dalton’s, and I have been very happy with their service. They come quite promptly and I’ve always been satisfied with their work. One thing I really appreciate is that all of their people who come to my house are very nice. Of course, I value their competence, but I also really appreciate the fact that they’re friendly and helpful!

Ja
Review №46

Their professional staff repaired both air conditioners on the two office trailers for Sturgis Falls! With the heat they were a godsend!

Ev
Review №47

Brad was very professional, knowledgeable and respectful. He patiently explained questions l asked and l did asked a lot😁.Thank you very much Brad!

Mi
Review №48

Brock was excellent in providing details about what it would take to replace our heating and cooling systems. He was professional, knowledgeable and patient. He took time to thoroughly answer all of our questions and gave us immediate quotes. Well done!

Ja
Review №49

Brad was on time and VERY polite and professional!!! He explains things in a way that a non-HVAC person will understand. He always asks if you have any questions as he is talking with you. He is a great asset to Dalton! He represents this business very well.

Ro
Review №50

Brad was friendly, outgoing & knowledgeable. He analyzed the problem, made recommendations, & didn’t high pressure us. We’re looking forward to an estimate on replacing our 19 year old HVAC system.

St
Review №51

Showed up promptly when promised. Justin was courteous and explained what he was doing. Job was finished to my satisfaction.

Kr
Review №52

Brad was on time, professional and courteous. He was able to answer all questions and provide helpful recommendations to allow our equipment to continue to function properly.

Sa
Review №53

Brad was excellent in inspecting and providing maintenance services. Extremely knowledgeable and personable. We also discussed air cleaning/filter system. I want him to do our Fall check too!

Mi
Review №54

On time, professional approach, friendly and took time to answer questions thoroughly

Ad
Review №55

Great service, Brad was on point, so far, everything is working very well, and I would recommend this company wholeheartedly

De
Review №56

We’ve had great service from Dalton’s and appreciate the promptness of service and knowledgeable caring technicians.Brad Piper was prompt, clean and pleasant. He explained what he was doing with our furnace and fireplace check ups. He had simple suggestions to help our furnace run more efficiently. He was easy to talk to and explained things in ways that not only my mechanically minded husband could understand, but made sure that I understood as well.Brad was honest about potential needs of our HVAC system going forward so that we can plan ahead.

Ar
Review №57

The plumber did a phenomenal job. He fixed the problem with our sink very quickly, and he was great to talk to during the process. He assured that everything was in working order, and by the looks of it, everything seems to be working correctly. Thankful we have Dalton to call for our plumbing needs. Highly recommend Dalton!

El
Review №58

Brad explained things to me in terms I could understand and took his time doing the job right. He was professional and reliable and got our air conditioner running efficiently. Thanks for keeping us cool!

J
Review №59

Brad stopped by a little earlier than expected (after calling to confirm that was OK), he was very open about what he knew, and shared details about what was going on. He noted a few details that the installer got wrong when they installed my heat pump in the first place, and was able to locate a mis-wired thermostat and get our AC running quickly. Well worth the price.

Vi
Review №60

What a great group of people to work with! Steve and Jordan on the furnace and air conditioning end and Josh on the plumbing side. My house is older so it presents challenges that everyone has met with such professionalism. And I enjoy working with Brock, Dave, Ryan, Tyler and everyone else who has been dragged into the project! I recommend Daltons to everyone I know!

Su
Review №61

Service personnel have all been very competent and professional. They always call to let me know when to expect them. Feel very secure that they listen about issues that I have and propose workable solutions. Kudos to the office staff also for responding to my calls.

Se
Review №62

Very professional answered all my concerns

Li
Review №63

Quick response to my call! Plumber was here in 30 minutes. Diagnosis was quick. Returned early the next morning with needed part. Have also had my fireplace cleaned and repaired. Pleasant, efficient, quality service!

Bo
Review №64

We needed a minor warranty repair done. I called Daltons at 11 in the morning and they were here by 12:30.Andy did our repair. He was friendly and efficient about his work.All of the Daltons Representatives have cleaned up after themselves every time.Im impressed again. Thank you Dave!

Ni
Review №65

Brad was awesome. Very kind, felt like he cared about the odd situation going on with my A/C and fixed it quickly. He walked me through what he was doing. And explained what he was doing, was going to do.

Ma
Review №66

Brad came to work on our A/C after having trouble and exhausting all the options we were able to do ourselves. He was thorough, answered all of our questions, and gave us his honest input on our options. After getting the A/C to run, he stopped by almost 3 hours later to check on how it was running, since he was just down the street working at our neighbors house. We definitely appreciate the follow up and taking the extra step to make sure we got what we needed.

Ja
Review №67

Brad was very efficient and explained everything very well. Also very aware of measures to protect himself and myself with Covid. He also did a very nice job of cleaning up after his work. A great employee for you

sa
Review №68

The plumber that worked on my house was Daniel. Super friendly and great personality... hard work and made sure that everything was done right the first.... definitely will be hiring Dalton again if have further issues pertaining to my house. Thanks for your great customer service Daniel.

Ba
Review №69

Jake Flanscha, my plumber for various projects in my older home, is someone to be trusted. He listens to my needs carefully, comes up with several solutions that may help and answers questions to my understanding. He completes his work timely and skillfully. I certainly hope he continues with Dalton Plumbing for years to come. Thank you to Daltons.

Gr
Review №70

Brad did a great job. He was very professional and knowledgeable. I hope will be doing the install. I enjoyed having him here

Ju
Review №71

They showed up within hours of requesting service. They were able to fix my water heater and did not pressure me to purchase a new one even though it’s getting older. The guys were very nice and knew what they were doing.

De
Review №72

Scott was here promptly, diagnosed the problem, and replaced the worn AC part in the middle of summer. A pleasure to have cool in a hurry! Thanks!

Lo
Review №73

Dalton’s has always been very professional and really cares about their customers!! We’ve always gotten very nice and respectful service men! I would definitely recommend them to everyone!!😀

Lo
Review №74

Scott fixed our system in a short amount of time and Brad came back as we needed to be educated on exactly how it works and what to expect when it gets below 40 degrees outside. He gave us a 101 class on heat pumps. They both were very courteous, respectful and very knowledgeable.

Me
Review №75

Daniel was super knowledgeable and friendly. He was able to identify our plumbing issue and fix it super fast. Very impressed! We always have great service with Dalton PHC.

Je
Review №76

We had an HVAC and electrical guy come out for a health check. They were both on time, very polite and knowledgeable. Answered all our questions. Would recommend them to others.

Ka
Review №77

Justin was very professional and thorough in his inspection of out furnace. He had good recommendations but didnt try to sell anything we didnt need.We have used Dalton Plumbing and Cooling for decades and never had a problem. Great company!

Bo
Review №78

Tyler did a great job putting in my lights. I’m so delighted and excited that I can finally see in my kitchen. What a difference.

Ka
Review №79

Justin was at our house to check our gas fireplace today, because the pilot light kept going out. Not only did he fix the initial issue, he cleaned our logs, glass doors and best of all cleaned everything up better than when be arrived. He was efficient and delightful. Id call again any time.

Ly
Review №80

I had a bad experience after mostly good ones. Ive dealt with Dalton many times for heating and they have been good. My recent experience though was not. The electrician came out to look at the house and put together a quote for some work. I never received a quote. I called a couple of weeks after they had been to my home and still didnt receive it.

Mo
Review №81

Brad is an awesome specialist! Very thorough, gives great directions and explanations; making sure I understand what he’s telling me. I have to do most of the upkeep on these items so I’m appreciative of his extra help and patience.

Sa
Review №82

Always very informative and professional. Answers any questions we have in a courteous manner. Thank you for all you do. Would always refer anyone that needs your type of devices to Daltons.

Tr
Review №83

The team at Daltons were professional and the best. I cant thank them enough.

Mi
Review №84

Fast service on a Sunday was great. The technician Brad got my a/c working in about 15 minutes. Definitely professional.

Br
Review №85

Dan & Josh were out to fix a leak we had in our bathroom. They arrived promptly on time and were very friendly and attentive to my questions. I asked them to double check my other bathroom and tubs for leaks just in case and they said No Problem. I highly recommend Daltons team to help you tackle any plumbing, heating or cooling needs you have for your home. A++

DJ
Review №86

Kyle came in and got everything done so much faster than we had anticipated. He was easy to communicate with and awesome to work with. Couldn’t have asked for a better experience!

Ju
Review №87

Brad Pieper came out to do a check up on my air conditioning unit. He was very knowledgeable and explained what was needed to be done without the pressure of needing it done right now. I felt he was honest and trustworthy and a great asset to Dalton’s. Thanks, Brad!

Ma
Review №88

Scott from Dalton showed up shortly after receiving a call that he was available to come by...it was ahead of the scheduled appointment. It was the day after Thanksgiving and we had no heat. In less than an hour, Scott had diagnosed the problem and fixed it. It is worthy to note that I have an atypical heating set up in my house. It involves radiant in-floor heat and a complex boiler. So it was nice having someone (SCOTT) who was knowledgeable of my equipment. It is important to note that I have a Complete Home Comfort Plan with Dalton. Great peace of mind for a small annual fee!

Sh
Review №89

All of Dalton services are excellent. They are super friendly and efficient. Matt was the electrician , fixed our problem explained everything well and stayed to make sure all was working properly. Thank you Daltons. We will be using you for all are services from here on out.Great Job to Matt!

Ki
Review №90

I had my scheduled maintenance visit. The tech was very knowledgeable and friendly! And the best part is he got my gas logs working for me again! I would definitely recommend Dalton for your heating cooling and plumbing needs.

La
Review №91

Our Aprilaire dehumidifier died this past week after 6 years. I contacted Dalton and they were able to replace it the same day, keeping our basement useable and dry. Fantastic service! Thanks, Dalton!

M
Review №92

We were preparing for a remodel of our house and knew our old systems (heat, 40 years and AC, 18 years) were needing replaced. We called about a dozen various places in the Cedar Valley (all were good) and kept coming back to Dalton because of the quality of staff and value or products.We wanted to wait a little longer until the remodel was in progress, but our AC died on one of those 95 degree days. We called first thing Monday and scheduled our replacement for 8 am Tuesday. At 7:50 on Tuesday, the repair team arrived. They were exceptional. My team consisted of William, Jordan, and Steve. These three guys worked tirelessly from 8 am to 8 pm, installing my new AC in a house that was 89 degrees. It was not an easy install, but they did everything above-and-beyond what was expected. I am so impressed!

Je
Review №93

Enjoy that Dalton’s folks are thorough and helpful in addressing my concerns. I’m glad I gave their service plan a try. Now I have a little more peace of mind that everything is in good shape since they come regularly to check up on our home.

Je
Review №94

Brad was very knowledgeable and friendly! He made sure things were explained well and in a manner that made sense. As a new customer I would definitely recommend Dalton as well as their membership program. Thanks Brad!!

Ly
Review №95

Brad came to service our air conditioner and we are very pleased with his expertise and professionalism. His suggestions and tips for our home situation showed he cared about us, and our home. Brad is AwEsOmE!

Do
Review №96

I called today & was able to have a service call set up within 2 hours! The plumber who came out, Kyle, was very efficient & explained everything he was going to do & gave me an update when he found the problem.They provided a free diagnosis & told me what it would before starting the work! Very happy with their service.

Ja
Review №97

Brad was courteous and provided outstanding service. We also appreciated how he answered all of our questions and took time to educate us on our system.

Be
Review №98

I’ve used Dalton for years at several times of the homes I’ve lived in. Always easy to setup appointments with their office staff. The techs are very friendly, professional and always happy to answer any questions I have to carefully explain and provide well rounded suggestions for small things homeowners should know and do in order to minimize future repair bills, or to improve efficiency and longevity of HVAC equipment. I’m currently enrolled in their maintenance membership program and feel the value is great for the peace of mind knowing my homes heating, cooling and plumbing systems are all working well and cleaned accordingly for long term performance.

ma
Review №99

The guys that came to do the preventive maintenance on the plumbing & heating were very friendly and helpful in answering questions. They gave suggestions on time-lines for replacing items. Their customer service was great.

Ta
Review №100

The response was very quick, due to covid challenges , I thought we would have to wait quite awhile for an appt, but they got us in the next day. Justin was amazing , prompt, actually early but we were given notice. He was so professional, did a very thorough job, cleaned up , had exceptional customer service skills. I wish I could remember the secretary / schedulers name, very friendly!!!! It was a perfect experience, fixed our problem and reasonably priced . We have done business with them for many years and they have never disappointed, which sadly is rare these days.

Information
67 Photos
100 Comments
4.8 Rating
  • Address:5536 Nordic Dr, Cedar Falls, IA 50613, United States
  • Site:https://www.daltonphc.com/
  • Phone:+1 319-266-3513
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Electrician
  • Fireplace store
  • Heating contractor
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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