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Universal Windows Direct of Columbia
638 &, 644 McDuffie St, Cayce, SC 29033, United States
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Pa
Review №1

In 2017 Universal Windows Direct replaced all the siding and windows on my house. The cost was very affordable and the workmanship was outstanding. Chris Harden and his company were always on time and very professional. Four years later one(1) of my windows developed an issued and fogged up. I contacted Chris Harden and he assisted me in reporting the issue to the manufacturer (on Line). The Manufacturer was very courteous and helpful. Usually i find most companys dont support issues after the work is done and payment is made. Not Chris Harden and his company. Even after four years he still treated me like he installed my windows yesterday. Once my replacement window arrived Chris Harden had two of his men come to my house and installed the new one. Great job by an honest company ran by an honest man.

An
Review №2

Very friendly company. Great work. My windows are beautiful. In the future if I get more windows, they will be the company I call! I recommend them to everyone.

Th
Review №3

Highly recommend. Chris and Bubba were a pleasure to work with. They were timely and clean. Our windows look great and we look forward to enjoying the energy efficient benefits.

As
Review №4

These guys did an awesome job, were very quick, personable and more than qualified to do the job. There was a delay in the window order between COVID and the holidays, but they were communicative about expectations and apologetic. The windows look fantastic. We would definitely recommend them to our friends.

Ju
Review №5

This is a great company to use, I’ve gotten windows replaced and siding I can feel the difference, my electric bill has lowered some , I would use this company again Was finished with both projectson time .... the windows and siding made a big difference in the look of my house too, especially with the aluminum they placed around the windows.

Kr
Review №6

Bubba and all the staff have been amazing. They installed all new windows, new front door and even adjusted a window that was installed previously.Everyone was very respectful to wear a mask especially since we have a baby in the house.Wed highly recommend them!

Ke
Review №7

My electric bill was running $600 per month with the heat or AC on. I had universal windows replace my windows and siding almost 3 years ago. I had them install the siding with insulation in it. It was well worth the cost. My electric bill is now around $300 per moth with the AC or heat running! I figure within another 5 to 6 years I will have totally recouped all my cost. Plus I love the windows--smooth and easy to clean. I had those cheap builders grade windows for about 18 years and was so glad to get rid of them! Thank you guys!!!

Aa
Review №8

Through some crazy circumstances surrounding our heating, we needed to have a window replaced in our house in order to get our heating fixed and especially quickly because my wife is about to have our second child. After calling some other window businesses and finding out that most required you to buy a minimum number of windows this time of year, I found Universal Windows through their A+ rating on the Better Business Bureau site and through the recommendation of one of the other window companies. Chris told me that they would be able to do the one window and went above and beyond to help us out considering our time crunch of needing to get the window replaced. He finished the job yesterday in a short time frame and the result looked great. Very very thankful for them and would highly recommend.

St
Review №9

Great service! Fast and reasonable quote!

Ch
Review №10

They were great to work with, got the job done quickly and correctly and did a great job communicating.

S
Review №11

Chris Harden and Universal Windows did a great job on our flip house. They were prompt, did quality work and had the best price. We will use them again on future properties.J. Todd and Sandra Wrenn

An
Review №12

Chris and his crew did an awesome job! He communicated well and did everything he said he would do. We are very happy with our new windows and storm door.

Me
Review №13

Very professional crew that installed our new kitchen window. Chris Harden and his son Griffin were wonderful to deal with - reasonable costs, timely, and easy to work with. Highly recommend them! We will use them again in the near future!

De
Review №14

Excellent customer service. I had windows and doors installed including screen doors. Received a very competitive estimate. I was very happy with the installation and they were very thorough and professional. I appreciated the extra time they took to make sure every thing was done right. They have great customer service and I could not be more pleased. I will be using them again in the future to replace more windows and doors. I recommend this company.

Bi
Review №15

I’ve known Chris and Bubba for a long time! Great quality and service!

bd
Review №16

I am very pleased with the siding that they installed on our home. They did a terrific job and I would highly recommend them. The salesman , Mr. Hammond came out and checked and made sure that we were totally satisfied. We have a lot of compliments on our home.

Hi
Review №17

Chris, Bubba and Bobby did a great job installing my new windows. They were very professional and courteous. plus they also did a good job of cleaning up.

Jo
Review №18

We have worked with Chris Harden for years. He is always professional and courteous and does great work. The last vinyl siding job was completed quickly and with superior detail. We are going to replace our house windows with Universal Windows by Chris Harden. I trust Chris to be at my house even if I am not present.

Ca
Review №19

Chris and his crew were very nice and professional. Chris met with us to come up with a solution to our moldy screen-porch ceiling. The crew did a great job installing bead-board, vinyl ceiling and cleaning up afterward. We love the new look and are thrilled that we will never have to repaint it or wash it with bleach (which was a temporary solution, at best).

Ka
Review №20

Chris and his crew did an AWESOME job in a timely manner and for a very fair price. He did the entire house, wrapped the windows and repaired some of the vinyl siding. His crew went above and beyond to include replacing a screen that was damaged and assisting/recommending other areas of concern with the house. I had several estimates, but Chris trustworthiness and fair price landed him the job. Im glad I chose his business and I would highly recommend them to anyone looking to replace windows or siding. In fact, I am getting ready to call him for a gutter estimate.

Na
Review №21

Chris and his installation team are the best. We love our new windows. I would highly recommend Universal Windows, and we wont go anywhere else for additional windows when needed. Thanks Chris

We
Review №22

Gave me one of the best prices to install windows and wrap them in metal. Guys that came to do the work took pride in what they did and it definitely shows. I’d use them again in a heartbeat.

Da
Review №23

Once we first met with Chris regarding a complete siding and window replacement project, we knew he was the right contractor for us! Chris is an expert on Hardy Plank and the first to use it in the Columbia, SC area. His crew is professional and respectful and the work is done - RIGHT! Any issues were dealt with immediately and handled with complete care. We are thrilled with the outcome. We would recommend Chris Harden and Harden builders to anyone!

El
Review №24

Chris Hardens estimate was the lowest of three we obtained. He and his crew replaced the windows in our 80 year old renovated home, and they turned out wonderful! We love them. They give our home a clean and updated look and work without pulling and pushing. The workmen were respectful and professional and they knew what they were doing. They finished the job ahead of schedule, and cleaned up after themselves. This is the second home in which Chris has installed windows for me, and I personally know three other folks who have used him. I would highly recommend Chris Harden of Universal Windows.

Bo
Review №25

First, Universal instlaled 4 sets of sliding glass doors, then I had 11 windows installed several months later. I was impressed with them from the very first contact I had with their salesman. Chris, the president of the company, was very involved in determining what I wanted and making sure I got it, as was the salesman, Hammond. The installers worked painstakingly to make sure everything was done right. I would definitely use them again and have recommended them to several others.

Cr
Review №26

Chris and Bubba are great guys to deal with. Great price and great work as well. Highly recommend.

ma
Review №27

I can’t say enough about our window replacement experience with Chris Harden! So professional, the estimate was very fair - we decided to change ALL of our windows instead of just a few at a time - and the installers did an amazing job. We had 12 windows replaced! All different sizes and variations, and they left zero trace that they were even there - inside and outside . Bobby, who installed the aluminum wrapping was very meticulous and took time to show me how to tilt back the windows for easy cleaning and also a safety feature on the windows which was an added bonus . It’s completely changed the look of our house . Our air units don’t come on nearly as much as they used to and the windows are a great buffer against outside noise.Come winter , Chris will be replacing all of our old vinyl siding with hardi-board to which we are really looking forward !

li
Review №28

I would highly recommend Chris Harden and Bubba Hammond for any projects. They are both knowledgeable and courteous professionals. The work was completed in a timely manner with excellent results.

Ph
Review №29

Great response and customer service. Bubba called to set up the installation, and was there when promised. Work was efficiently done by a very friendly and helpful technician. Thanks!

Ka
Review №30

I had an addition to my home by Chris and his team and could not be more satisfied! The windows across the back of my home and the beautiful French doors are perfect. The quality and craftmanship are SUPERIOR. Chris and his team were always there when they said they would be, always left the site neat and picked up and in order. Chris also replaced the windows on my mothers home, built a beautiful sunroom on my sisters home, and her neighbors home and replaced the windows on my niece and nephews home! Chris comes highly recommended in our family!

Ge
Review №31

Chris Harden and his team came to the rescue last October, after hurricane Matthew pushed its way across Columbia and knocked an oak tree down on my house. The repairs to my roof and eves were completed quickly and turned out better than from when the house was built.This is not the first time that I have had the opportunity to work with Chris Harden. In the years past, Chris has replaced all the windows in my house, and has completed repairs and improvements to several investment properties.I can choose anyone out there to work with. But time and time again I choose Chris Harden.Al Gentry-Blythewood, SC

Jo
Review №32

A great company to work with. Very professional results.

Do
Review №33

Great job on my house! They replaced 16 windows and did a nice job.

Bo
Review №34

Our windows although only 12 years old were failing due to gas loss. We reached out to Chris Harden and Bubba Harmmond to price replacement units. Their price was affordable and workmanship was awesome. Universal Windows installed our new windows going the extra mile to make us happy customers.Thank you Bubba and Chris.

Ch
Review №35

TLDR: We are extremely pleased with the professional work done by Universal Windows Direct and Chris and Bubba and team. We have already recommended them to our friends and family and will be using them again on future siding and windows jobs!! For more information, please read on...We bought 70s modern style home complete with ugly, rotted wood siding and 40 year old windows. Our goal was to update everything while maintaining the vertical look of the siding, due to the architecture/shape of the home.Chris and Bubba came in, listened to our goals, took some measurements, and quickly recommended this board and batten siding and windows to meet our needs.What was done: New vertical siding installed, rotting wood paneling replaced where needed, all new windows. (The removal of the front wood deck and replacement of front door were done by me, prior to this job.)Special Attention: We have a daughter with special needs, and they helped us configure her bedroom windows with the correct type of (tempered) glass for safety purposes in case she breaks one of the windows.Communication: Chris and Bubba responded to my texts or phone calls within hours, and always the same business day. They were extremely communicative throughout the project, and they were very clearly in sync and on the same page. If I had a conversation with Chris at 1pm, and then spoke with Bubba at 3pm, Bubba knew what Chris and I had discussed and there was no time lost in getting everyone up to speed.Follow-up: Chris personally followed up with me after the job was complete, for any questions or concerns I had about leftover details. As with every job, if there are details left that need to be addressed, you want the contractor to be responsive and address them promptly. This is exactly what Chris did. He made sure the job was done right.Job Site/Cleanup: Our property was left just the way it was found. The yard and driveway were empty of any nails or debris. No leftover trash or anything to speak of. We were very pleased.

Jo
Review №36

THE SERVICE WAS EXCELLENT, THE WORK REALLY SURPRISED ME, I HAD NO IDEA IT WOULD LOOK THIS GOOD, CLEAN UP WAS GREATGOOD JOB, JUST HAVE A PROBLEM WITH GIVING ANYBODY 5 STARS

Information
79 Photos
36 Comments
4.9 Rating
  • Address:638 &, 644 McDuffie St, Cayce, SC 29033, United States
  • Site:http://www.universalwindowscolumbia.com/
  • Phone:+1 803-794-4300
Categories
  • Window installation service
  • Door supplier
  • Siding contractor
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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