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American Medical Equipment
733 Frederick Rd, Catonsville, MD 21228, United States
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Mi
Review №1

I have been in a manual wheelchair for 45 years and this is the most efficient, professional and most wonderful customer care servicing company I have ever dealt with. American Medical Equipment have not only expertly repaired my previous wheelchair numerous times but I also recently purchased a new wheelchair from them and they have been outstanding in every way during the entire process. I highly recommend this knowledgeable, honest, and friendly caring company.

Da
Review №2

I needed a repair on my medical boot. They didn’t have a part but put a screw in it and BAM! They fixed it. Didn’t even charge me. HIGHLY recommend going to them for all your medical supply needs. Thank you guys so much!!!

mu
Review №3

Very good service , Tosha and and John Zacharkohelped lot

Ju
Review №4

Best service, excellent help from staff. Thank you Donna for going above and beyond to determine history and eligibility. AME is my first call for supplies and equipment.

Vi
Review №5

This store had everything I needed. Jackie was knowledgable and extremely helpful. I will visit this store again for any future needs. Great staff.

Da
Review №6

Brought my mom in for her diabetic shoes. AME has a private shoe boutique for personal attention and a very large selection of Medicare approved footwear. Sharlene is caring, knowledgeable and provided excellent care for my moms foot eval and fitting. The staff goes the extra mile to work with your doctor and handles the Medicare billing

Ho
Review №7

I called around to several shops looking for a chance to sit and try out lift recliners for my parents. This was the only store with multiple display models. They were friendly on the phone and even better in person. I have been pleased with their customer service.

Ma
Review №8

Great folks working at American Medical Equipment - Very Compassionate. Just to name a few: General manager - Akim ; Technician and Salesperson - Roman ; Customer Service - Tina. We needed replacement for power wheelchair - Tina arranged for technician - Roman to be of assistance. They offered to bring the equipment next day ; moreover while talking to the manager - Akim - He kindly agreed to bring two power wheelchairs, so my husband who is home bound would be able to make a choice. Roman came next day, made adjustments on the spot and left the chair to try it out during a few days. For reasons outside our control we had to return the power wheelchair after a few days. And guess what - no questions asked - all the money was reimbursed - even without charging delivery fee according to company policy. We will definitely contact American Medical Equipment if in need of any equipment, repair needs or supplies.

Ji
Review №9

These people are the epitome of bad faith business people. Bought a bedside commode for my father that was never used. Returned it a few weeks later still wrapped in plastic and they refused to allow the return, pointing out the sign on the desk spelling out their return policy. This was done in a rude manner. After some attempts to reason with them, I cut my losses and left and promised this review so others will be warned. Then I noticed their return policy on the receipt—which of course you’d never see unless you bought something from them. The list of items that are non returnable is probably longer than a list of items that can be returned.

Li
Review №10

Have purchased several items, large and small, from this business. The largest purchase was an electric wheelchair. They delivered and configured it to fit my Dad and ensured he was trained on how to use it before they left. Have also bought potty chair and support socks and velcro shoes. Yes, price is somewhat costly but medical equipment is costly. Maybe you can find cheaper online but I like the ability to shop in the store and not have ship things back if they dont work out. My Dads velcro shoes accommodated his edema and theyve worked out great and the business worked with insurance to cover it.

Mo
Review №11

They NEVER answer the phone when you call. Its horrible to say the least

Sv
Review №12

Best selection of lift chairs in town. Great service.

Ja
Review №13

Great selection of folding walking canes. Staff friendly, courteous and helpful.

Ja
Review №14

Experienced and knowledgeable staff. Large showroom to check and try medical equipment.

Wi
Review №15

They always wanted a lot money from my insurance to fix my wheelchair. I had also paid for a wheelchair where they did not honor the 1yr warranty

An
Review №16

Absolutely fantastic service

Information
4 Photos
16 Comments
4.1 Rating
  • Address:733 Frederick Rd, Catonsville, MD 21228, United States
  • Site:https://amedeq.com/
  • Phone:+1 410-719-1222
Categories
  • Wheelchair rental service
  • Medical supply store
  • Medical equipment supplier
  • Wheelchair repair service
  • Wheelchair store
Working hours
  • Monday:9AM–4:30PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–4:30PM
  • Friday:9AM–4:30PM
  • Saturday:9AM–4:30PM
  • Sunday:9AM–4:30PM
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