I am highly pleased with my therapist and my overall time with this establishment , I recommend Mann’s Emma 100% I look foward to our sessions the one person I know I can confide in ! Thank you thrive ✨

Horrible. The psychiatrist was once an HOUR late. She did not apologize, no one told me she was running late, and when she came into the office walked right on by me without speaking.The therapist assigned to my children in the beginning was a no call no show on 4 separate occasions. She would constantly cancel. We considered getting another therapist early on but due to our always moving around prior, I wanted my babies to have some stability. She was condescending. Called me dysfunctional in front of my children. And our next to last meeting yelled at me in front of my children for an hour, wiggling her neck and pointing her finger in my face. My daughter was scared. The yelling and emotion seemed out of character for her, I did not believe she would hit me although my then 7 year old did. I felt as though she was trying to provoke me to hit her. She brought up personal issues with me, one of which that I waited a month to inquire about something my children told me she said (even though thats when I saw her next). What I thought was funny was she waited six months to bring up the fact that I waited a month. She also went off on me indirectly when my daughter informed her that she overheard me saying that I didnt like her. But instead of addressing me, she basically got an attitude with my child. If we didnt have such a problem with change I would have gotten a new therapist for them long ago. She wouldnt see my children separately she would combine the meetings and keep it as short as possible. Even made a comment one session, she was lecturing my children about doing what they are supposed to do, that she would rather not be here she would rather be doing other things or sleeping in but she showed up. She went out of her way to make me feel uncomfortable in my own home. If she didnt agree with something I said she would wave her hand and talk over me, she would override me with my children, etc. She was unprofessional, judgemental, disrespectful, inconsistent, condescending, and insulting. She said whatever came to mind, no filter. Only reason I am bringing this up now is because my I was recently asked my opinion by someone thinking of referring a client here. I didnt go into much detail. I just stated that I was yelled at and there were a plethora of cancellations. However, it was felt that I should inform someone of my experience. I hope no one else has ever or will ever have the experience with her that I did. But if so Thrive cant act like theyre not aware. There is plenty more, but I think this should give you an idea.

They have been very very helpful with my mental health and have genuine care and concern

The therapist Amy is great but the secretary, Pat is rude, obnoxious and irritating. She also acted like a mistake with scheduling my appointment was my fault. Today I asked her, how about a 2:00 appointment for next month and she replies, Is that the time you want or not. I then restated that I would like a 2:00 appointment. How hard is it to understand. I simply asked her in questioning tone because the doctor is usually booked up pretty fast and I wanted to know if that was an available time. Im sure about the time I want to come. She made the scheduling error, not me. She has a rude tone in her voice especially if someone doesnt understand what she said. She mumbles sometimes. I know you might want to be retired by now but dont take it out on me. The psychiatrist doesnt care about side effects from medication and doesnt want you to switch to another one whether the medication is given really bad side effects or not. I wont be seeing the psychiatrist after my next appointment.

Do not go here for any therapy advice. My therapist would not make any connection with me to build a safe and secure foundation for me to grow and thrive in myself. I am sorry but if you are trying to use a Freudian approach, it doesnt not work. Knowledge and feedback are what help a client to make connections in themselves to help whatever wounds thar need healing. Go back to school or do some therapy on yourself before trying to preach it to others. You cant help others truly if you arent willing to help yourself , not just some check on the list I did therapy because it was required for school. Learn emotional intelligence and attuning to your clients to be a beneficial therapist for others. But first go do therapy on YOU to know what your clients go through! Its called empathy!

The receptionist, Pat, is horrible!! Shes texting while youre standing in her face trying to be helped . She NEVER gets out her chair to service the patients. My 7 year old is a patient here. She tells her to get on the scale, then asks her what it says..GET UP AND LOOK YOURSELF!! Worse place ever

Marks as no show when the doctor is to busy for a scheduled appointment.

Terrible I had a referral sent out to another agency but they didnt send my phone number or correct address, I met with a therapist once in 3 months and a psych once in three months for them to tell me they cant help me, I promise Ill be filing a complaint with my insurance.

Ive had it Id rather become a monk and avoid all unnecessary things then receive treatment from here...I havent even met my therapist yet and had an official appointment yet I just told the therapist that was assigned to me I would like to abolish the appointment(s) from now on so, this is proof of me calling them to tell them take me out of their system, I didnt want to receive anymore therapy whatsoever.