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Ninas Alterations
804 Ingleside Ave, Catonsville, MD 21228, United States
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Ninas Alterations

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Ch
Review №1

They do a great job you must check them out

Na
Review №2

This husband and wife duo is AMAZING!!! They perform miracles everytime I go to them. They worked on my wedding dress, a formal gown and I just dropped off my bridesmaid dress for an upcoming wedding. Not only does the wife perform miracles, the turnaround time is reasonable. I dont trust anyone else with my gowns. They always make a way out of no way! They are just too amazing for words!!!

N.
Review №3

I got a pair of Jeans hemmed and tapered for 25 dollars. It took a week to get done, but I was very satisfied with the results. It fit perfectly!

Ni
Review №4

TLDR:There are numerous reasons Ive given such a low rating, and why I would not go back.1. Cost not reflective of quality or customer service (e.g. stitches ripping; dress hem should not have cost that much; dress should have been cleaned at that price point)2. My needs/ expectations were not met (e.g. the stitches ripped and 1/2 of what I needed was not accomplished)3. Lack of communication/ transparency (e.g. inability to communicate properly with the client)4. Unfriendly environment/ hot spaceHeres the detailed review:I called beforehand to get an idea of what the price would be to alter a dress that needed to be hemmed and taken in slightly at the bust. I couldnt understand them well, as they barely speak English, but they wouldnt give me a price range over the phone. I asked if it would cost more than $50 - I just wanted something to go on. I thought they said it wouldnt go over $50.I get to the place, and its a small, cramped, very hot space.The current owners (husband and wife) bought the store and kept the previous name, but no one there is the real Nina. In other words, the very old reviews are likely not reflective of the current staff or service.They had me put the dress on. Fortunately I had the foresight to bring the shoes I was going to wear with the dress. The marked the bottom of the dress for the hem. I practically had to force her to take me seriously that I wanted it taken in at the bust.With very little words exchanged (to me anyway - the husband and wife were communicating with each other the whole time, but I couldnt understand them at all, as they were speaking another language), and 0 reassurance that I was getting what I needed from this transaction, she wrote down on a piece of paper what the total cost was and tried to tell me. I misheard and thought she said $9.95. Nope, she said $95. To hem a dress 3 ($45) and take it in slightly at the bust ($35). I guess the rest was either an additional charge she didnt itemize, or something not properly communicated.I was FLOORED.She lowered it to $90 but was incapable of explaining why it was so expensive. She asked by when I needed it; the soonest she could get it to me was 2 weeks later.When I went to pick up the dress, she had me try it on.The dress was not cleaned (I specifically asked if they cleaned it), but hung in plastic that didnt cover the bottom of the dress.She zipped up the dress for me because with the bust alterations I couldnt zip it myself. Immediately the stitches at the bust started ripping and coming undone. She could hear them, but did not repair them. All of the stitches on one side of the bust ripped as I moved around in the store. By the time of the event, I was hiking the dress up every few minutes because it was sliding down - total waste of money!The hem looked fine, and the stitching was decent. Not worth the outrageous price, in my opinion.I paid with cash. I did not see an option to pay with credit card, and they did not vocalize it to me. When I didnt have all of the cash up front when I dropped it off (they wanted me to pay $95 and leave the dress with them!), I said I would bring the other half when I picked it up - during this time I imagine they wouldve mentioned I could pay with card, but they did not.

Di
Review №5

Ive been bringing my clothing to Ninas for alterations for 15 years. The alterations are always ready as promised and are of good quality.

Ab
Review №6

A little bit hard to find, but eventually found it. They share the building with Jackson Hewit tax service behind the Walgreens. Extremely nice people and the experience was quick and easy.

Ka
Review №7

I needed three jumpsuits tailored and this place did an amazing job on my clothes. You may want to bring cash to pay for the service, as this is what was requested of me.

sa
Review №8

Always satisfied with the service and the finished product

Ma
Review №9

Cash only, but delivered on what I asked for

Information
2 Photos
9 Comments
4.2 Rating
  • Address:804 Ingleside Ave, Catonsville, MD 21228, United States
  • Phone:+1 410-744-2559
Categories
  • Clothing alteration service
  • Tailor
Working hours
  • Monday:10am–5pm
  • Tuesday:Closed
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:10am–5pm
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