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U & Iphone Repair Service
20638 Patio Dr, Castro Valley, CA 94546, United States
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Ja
Review №1

This guy is a THIEF!! He offers the most expensive OLED screen with a protector (which is a thin piece of junk). The glass broke the next day and he didn’t offer to replace it OR refund me. He should be put out of business for his unethical methods. Don’t take your business to him. Robber!

Vi
Review №2

Cuong is not super friendly but he is a master at fixing iPhones. He fixed my charging port for $80. No one else would even do it in the area. Best of all he fixed it in 1 hour, that was great since I drove 45 minutes to get here.

Cr
Review №3

Very great experience!! Fixed my Iphone screen in just 20 minutes.

ni
Review №4

Fast efficient good work good price

Ho
Review №5

Went and got my phone screen fixed in under 15 minutes. They have great accessories at great prices available to purchase in store. My phone looks brand new like it just came out of the box even though it’s almost a year old. I highly recommend, and would go back the next time I need anything fixed.

ma
Review №6

Very great experience!! Fixed my iPhone very fast an looks like new.

Da
Review №7

Friendly, professional, and knowledgable. After I had an issue with their screen replacement a few weeks into my usage of it, they replaced it again for me at no charge. Will absolutely continue to come here as needed for my phone repairs.

St
Review №8

Super impressed with the service. Efficient and great quality.

An
Review №9

I went in and dropped a phone to repair, paid with cash, and the owner wanted me to pay again when I went to go pick up the phone, he refused to give me the phone because he said I didn’t pay when I did.

SE
Review №10

I’ve had my iPhone for 4 years without a regular case on and never dropped it... until a week ago when it fell out of my pocket. This guy was awesome, patient, and very helpful in letting the customer know of the options. It was fixed within 2 hrs considering that I chose for an original iPhone 7 Plus screen replacement.He also included a free tempered glass screen protector. The replacement also comes with a 90 day warranty.

Di
Review №11

Cracked iPad screen and within an hour it was brand new. And I was even able to get a screen protector which he applied for me. Great service and price.

Ta
Review №12

This is great place to get your phone fixed. Really loved his pricing and the guy was super nice and calm. I was recommended by a couple of friends to come here and its really worth it. Great pricing and really fast. I waited only about 20 minutes at most and he also gives 90 day warranty. So I recommend you guys this place too.

ja
Review №13

I love this place. really nice costumer service, and cheap and he took only 15 mins

La
Review №14

This is the place to go for the best service, quick turn around, and good prices! This company has great quality material and great customer service. The price is very good plus they fix it fast each time. They are knowledgeable and helpful with any questions I had.I also bought my Otter Box case here for a really good price. I recommend to come here when you need repairs!

jo
Review №15

My experience at U AND IPhone repair was really great. He had 2 iPhone 6 screens replaced for me within a hour. My phone is better then before. I will definitely be coming if I have any more issues in the future. The service was really great and fast. Highly recommend U and IPhone repair.

Ji
Review №16

U and I repair is the way to go. This guy is knowledgeable and very reasonably priced. He had gone over and above of what was expected of him. He stands behind his work. You can’t go wrong. We are in Apple family and will not go to anyone else. Thank you U N I repair.

Ja
Review №17

I have been to U & I repair multiple times because I clumsy with my device and every time it’s been a really good experience. The prices are great, the repair is fast as hell and it’s with great quality!

Ma
Review №18

Took my phone to get a screen repaired and I loved it! I totally recommend it! Prices are good and he is very fast. Definitely the place to come for all my phone screen related issues

Review №19

Professional, quick and reasonably priced service. I spoke with the owner prior who wired me the price over the phone and stuck with it. Ive used the service before and was very pleased and this time did not disappoint. If anything he exceeded his service from our previous encounter. Great work and I will be back with my daughters phone.

Ma
Review №20

Great service. Great prices. Super fast turn around. This is the best place for iPhone repairs. Quan took great care of me. He had me in and out in twenty minutes. My phone works great now. I will be back here with any other phone issues. Thanks. A+++++

Ha
Review №21

This place was excellent I got my phone fix in less than an hour. My screen is clear as new and the guy is very helpful. This is a good place to get your phone fixed. Prices are very well! I highly recommend this place.

ro
Review №22

Issue: home button click was loud, screen intermittently did not respond to touch. Also, scrolling would sometimes freeze.Apple store said too many drops. Needs new insides at over $300. Recommended replacing entire phone.Imagine my surprise when U & I said the problem was in the display. I decided to have him do the screen replacement (with OEM replacement display). He threw in a replacement home button. Repair was timely and reasonable. Phone is perfect again!

Bu
Review №23

After searching for Castro Valley I called and talk to Quan on the phone anything was good and I told him I would bring my iPad No sooner I get there I can feel the negative mannerism in this manI wanted him to fix my iPadsfirst of all he tells me that I need to leave a 50% deposit now because people leave their iPad what Business does that if I don’t come and get the iPad is your iPad I didn’t have the cash on me and just tells me use a card for the 50% deposit so I told him I’d come back tomorrow and I’ll pay it in fullthinking about the conversation and how he made feel as a customer,there was no respect I do believe nationalities played a part I am African-American and he’s Asian I would not recommend this store due to the mannerism of QuanI recommend bay IC repair around the corner

El
Review №24

I dropped my phone and my entire screen was beyond cracked, it was shattered. I walked in and he was able to fix my phone in 30 minutes! Great customer service, super friendly! he explained my options and prices. Pricing was reasonable and the screen looked amazing after! Highly recommend getting your phone fixed here!

Gr
Review №25

Came in to get the iPhone 7 screen repaired after it had shattered. Great customer service, fast and friendly .Took about 1hour and a half to repair, but definitely worth the wait. Very detailed and efficient. Would recommend this place to anyone!

Sa
Review №26

UPDATE: Cuong reached out to me after posting this review and offered to fix my phone screen at no charge. For that reason, I will update my rating to 3 stars. Please work on your customer service as I shouldn’t have had to post a review of a negative experience before someone offered to rectify the situation. However I was told they only use aftermarket parts, so if you are okay with that then I will recommend U & iPhone repair solely based upon affordability.DO NOT come here to get any iphone screen replaced. At first, I thought these guys were honest and quick when I got my cracked screen replaced. The guy even put a free screen protector on.Fast forward, a few months later I try to take off and change my screen protector (to a higher quality one) and as I am removing the protector provided by U & iphone repair, my phone screen begins to peel off with the screen protector!!!Extremely cheap materials were used and I have never had this happen with any other iphone screen repair. To make matters worse, I contact the business to tell them what happened and the guy was super rude over the phone. He says that if this has happened within 90 days, then they will fix it. When I left the shop, on the day I got my screen replaced no one mentioned anything about a 90 day warranty! Extreme lack of customer service. SAVE YOUR MONEY!

De
Review №27

This iPhone repair service is one of the best. I would recommend it to anyone. Very quick and easy with reasonable pricing. I really had a great experience and my phone is working great. The location is a little hard to find however once you find it, its all good from there. I would definetely recommend this to anyone

Ed
Review №28

I had an awesome experience here at the repair shop with a price and wait time that cant. At other places Ive seen repairs go for 150+ but here I was able to get my IPhone 6+ for only 115. Hopefully I wont be breaking my phone again, but if I do I know where to go!

tr
Review №29

Very honest and cool guy. Gives great price and is very helpful. Thank you!

Dr
Review №30

Great service... The owner is a hard, honest worker. I always come in here to get my phone fixed because the prices are unbeatable, and the time fixing the phone is quick and clean. If you need a phone repair, THIS IS THE PLACE TO COME.

ka
Review №31

Cuong was so helpful and attentive. My screen was repaired within 10 minutes! Great selection of cases and screens. Great prices too. Thank you!

Sa
Review №32

Awesome customer service! He does a great job for a very fair price. His phone accessories are also fairly priced. Would recommend!

Ki
Review №33

This is the second time Ive been here! The service and prices are VERY competitive. Cuong is the BEST. Hes patient and competent. Ive referred this establishment several times, you cant go wrong!

B.
Review №34

They fixed my phone screen in just 20 minutes and out on a protective shield for free. Great service all around!!

Ru
Review №35

I really like this place. I have been coming to him since his old location.I referr him to all my friends. Very professional and fast and honest.If you ever need a good repair guy he is the one. You will not be sorry. His work last as well.

An
Review №36

After breaking my iPhone 6s Plus screen, I took it here to replace the screen. The service was quick and the screen worked again, or at least I thought it did. Later that day after the sun went down, I began to notice that the screen seemed darker than it used to be, but it didnt bother me that much. The next day, while playing a video, I noticed it got really dark when the phone is in landscape, which was slightly annoying. After increasing the brightness, I noticed the colors started looking really weird, and finally it got so bad that I was almost unable to see anything on the screen.Being a Castro Valley resident, I want to support local businesses, so I went back in and showed him the phone. Without even inspecting it, he said you damaged the phone by pressing too hard. Maybe thats true, but I try to be careful and not press too hard. Obviously I broke the screen in the first place, but overall Id say Im pretty careful with this $1000 phone.His customer service skills are terrible. He flat-out refused to fix it without me having to pay full-price for another repair. Since the first repair was a dud, I didnt want to pay full-price and have another issue, so I took it to the Apple Store. Apple charged $25 more than this shop, but they did an excellent job. They thoroughly tested the phone before accepting it for service, and then they thoroughly tested it and calibrated it after replacing the screen with a factory screen. Now the screen is bright and clear, Im very happy.Long story short, I dont like to bash people online, but I would definitely not recommend going here for a phone repair. Maybe you can go here for a case or something, if youre desperate, but his product quality is really bad, and his customer service sucks.

Sy
Review №37

Quick and reasonable. I dropped my IPad and broke the screen. $115 to get it replaced as oppose to spending another $300+ for a new one. The iPad was like a brand new one after repair.

Pa
Review №38

Brought in my old iphone 5 to get repaired so I could give to my mom to use. The problem was with the charging port that had intermittent contact. They were able to fix it within 1/2 hour at a reasonable price. Also, they were able to find me a case that fit it well.

Ja
Review №39

I was looking for a place to get my iPhone 6 screen fixed for about 7 months now and have had trouble looking for a cheap place. Fortunately my uncle recommended U and I phone repair and it was about $40 cheaper here than if I went to south land mall and definitely cheaper than if I were to go to att to fix it. I loved the service here. I came in and was given an estimate right away and was told it would be done in about 15 minutes. Great and quick service all for a great price! I definitely recommend coming here rather than any other place to get your phone repaired. The owner is very nice and easy to talk to.

Su
Review №40

UNI repair was a great experience from start to finish. I brought my iPhone in for a cracked screen and they were able to not only get me a new screen but do it in a timely manner. Great service highly recommend them!

A
Review №41

I always come here to get my iPad and phones fixed and he does a great job for a good price. I would recommend that you guys come here and get your screens fixed. Ive always been happy and satisfied with his work. You wont regret it coming here.😃

Ai
Review №42

This is my second time coming (yes, unfortunately broke my screen twice already) but fortunately I found this place which was recommended to me from a co worker. I have a iPhone 6, and I could say my phone looks like new when it is fixed considering the fact that I brought it almost completely shattered. The wait could be quite long, a little over 40 minutes, but in his new location there is plenty to do in the mean while. I like how he explained AND demonstrated the difference between quality the first time I came which is why Im here again. Price wise, I think the prices are fair. As you can tell, I do recommend this place for any iPhone repair.

J.
Review №43

I love this place. They are incredibly competent and accessible everyone someone in my law firm breaks or injures their iPhone or iPad device. The guy is very friendly and accommodates me everyone Im in a rush to get my phone fixed. The prices are also very reasonable and his workmanship is superb. Thank you.

Ch
Review №44

I cracked my IPhone 6S Plus case about two months ago. It seems like Ive been calling forever to different repair places, but the prices were just unbelievable. I finally googled places in the Castro Valley area because I work out here and I stumbled across UniRepair. I called, was quoted a price(which was the Cheapest), and immediately took my phone over to be fixed. The man had wonderful customer service and extremely professional. I would most definitely recommend this place to anyone. Great Job!

Ma
Review №45

I have been looking for a place to fix my phone or about 5 months now ! I was So lucky that I found this shop! Right when I came in and asked how much it was going to be.Real quick he was able to tell me . He was really flexible on what time I could return and pick up my phone . I dropped it off and came back it was ready and beautiful! Im really happy with the service . I totally recommend !

Je
Review №46

I needed a new screen for my iPhone 6. Usually Ill try to do screen replacements myself but the price for do it yourself screens where to high, so I googled some places. Most places wanted $130-$160 for just screen repairs ! Then I came across u & iPhone repair they were advertising the lowest price so I swung by and got my screen replaced ! The work was done quick and proper. My phone is like new again and the person working on my phone was very knowledgeable and helpful ! Come to this shop when in need of iPhone screen repairs for the lowest price !

Jo
Review №47

Came in for a iPhone 8 Plus screen repair and it only took 15 min I was in and out for a good price and my phone works and look like new. I recommend this place for anyone who needs a good repair for responsible price and fast service.

Jo
Review №48

I had a great exerpience here.. the service was great and my phone was fixed in a timely manner.. would highly recommend this store

An
Review №49

This is a really quick and easy way to get your screen fixed for a great price. 5 star rating and the best in town. Thank You

Sa
Review №50

Great service, iPhone was dropped and cracked dramatically, and came here with good customer service and got my entire screen fixed in less than 30 minutes . Didnt need to buy a whole new phone only spent 70 and got the whole screen replaced like new . Best place for replacing screens or any other problem you may have . I have been coming with this same guy ever since their company was on B street now their in Castro valley and got to say they have only got better . Best place to come to . 👍

he
Review №51

Called for phone repair. The owner gave price and told me how long it would take.Once I arrived at location everything went just as stated. Easy to locate and more important my iPhone screen is repaired!!!

An
Review №52

Great service, fast, friendly, and reasonably priced! Phone looked like new when I got it back, and he threw in a free screen protector as well. Definitely recommended!

Ja
Review №53

Very good work. And very precise. The best in the area of Hayward and Castro valley. I always use him for his work

al
Review №54

Came here to change my housing for my iPhone 6 Plus and he did a great job. Call many places and no on else can do it. He pretty straight forward with you and tell you whats going on with your phone. He even test my battery and said its a bad battery and he took care of that also. If you need your phone fix, this the place to go to. Recommend great service. 👍

An
Review №55

I have always taken my iPhones to U & iPhone repair services. Always a pleasurable experience and excellent service. I highly recommend taking your iPhone & iPads here to get them fixed. He will let you know if it can actually get repaired. Not like other shops that just take your money. He also fixes other smart phones. I highly recommend you come here first to even see if it can be fixed. Very reasonably priced. I always take my family and friends here.

Ge
Review №56

Amazing service. Guy fixed my gfs iPhone she dropped in the toilet in only a day. Good price for it too.

jh
Review №57

A+Quick fast work look this place up on Google maps, and I cant help but to give this place a great, excellent review. This price is unbeatable, great customer service. Who beer sees this review I recommend you come to this specific location out in this area and get your iphon/ipad or what ever gadget that needs to be fix bring it here. No doubt that you will satisfies with the service and not disappointed. Im co-signing this.

my
Review №58

Paid 30 dollars less than what I was expecting and in almost half the time! A no-nonsense shop owner who works very quickly! Thanks a lot!

Jo
Review №59

Everytime I go in and have something done with my phone it gets fixed. Nothing else ends up wrong with it. Thank you very much. I highly recommend this place.

Ma
Review №60

I have came here multiple times for different phones and different types of problems and it’s always such a good quality fix and fast never a problem and gives a good deal

So
Review №61

Got my phone repaired twice and both times it was like brand new. The wait isnt that long either other places usually take a day or something but I got mine the same day I dropped it off. The new place is nicer and less sketchy. Would recommend.

Al
Review №62

I came to This place twice this year got the original screen for my iPhone 8 place best place to come Nd fix your iPhone

Fr
Review №63

My iPhone 6 Plus had a crack screen. The guy charge $125 for repair. Didnt notice after the repair. But a day later the same crack reapprears. Took it back to him.he said the crack is not his fault. And I have to pay another repair fee for $100.but the it was never repair at the first place.I will never come back to this place.

Kr
Review №64

I called ahead of time to check prices and was quoted $95 to have my iPhone 6 screen repaired. I immediately went to the shop because it was close to home and other places were charging $120+. My phone was assessed to see if there was any issues with the LCD. No issues. He informed me the service will take approximately 30 mins. I waited in my car and in 30 mins my phone was ready. It looks brand new! I liked the quick fast service.

Pa
Review №65

Great service, took less than an hour, reasonably priced! Give them a try!

Vl
Review №66

Excellent this place deserve a 5 star thank you very much for fixing my phone very fast.

Ni
Review №67

He helped me fix my mom’s iphone 6s plus ... and he was great ... price was awsome and his customer service was excellent. He was so calm and humble. he explaines everything for you and he answers all questions that i needed to ask ... double thumbs up ...

Li
Review №68

This was an excellent experience. My screen was broken and I got it fixed in 1 hour. I would highly recommend them. The cost was very reasonable.

Ga
Review №69

Recently shattered my iPhone 6 Plus. Search around for the best affordable prices and Uni repair popped up. I called and the answer all my questions and told me to swing by. Customer service and pricing was fantastic I was in & out within 20 min. I reccomed this place and will rerun if I have any other issues and ps they have 90 days warranties with all repairs. Thanks A lot :)

An
Review №70

Great service ! Awesome job . Ive came here twice and everytime they take great care of me and their prices are phenomenal. I dont even go anywhere else anymore and Ive referred plenty of people

Mi
Review №71

This place is awesome. You can’t beat the price better going to the mall. 🏆

Pe
Review №72

Really bad service. The shop asked me to pay $105 to replace my cracked iPhone screen 2 weeks after they changed it for $156 knowing that it’s still under 90 days warranty. They don’t hold responsible for any damage happens to your phone after they repair it or touch it.Extremely bad service & not recommended.

jo
Review №73

Great customer service, I had my iPhone 6 plus screen replace less than a half hour.

jo
Review №74

I had a broken lcd and i didnt not know what was wrong with my phone I was looking for a good place that would guarantee me that they would fix the problem called here and this was the spot quick and great customer service really fast no long waits or nothing really nice people and great work over all will be coming back if I run into another problem thanks a lot I recommend you guys to come ! And great prices as well affordable

Ar
Review №75

Came in & got my 6+ fixed Very reasonable price Ill really recommend coming here cuong was nice enough to fix my camera for me also this is My new Go 2 iPhone repair Shop :)

Te
Review №76

Boy oh boy what cant I say, this guy knows how to repair Iphones , smashed the glass on my 6plus, had it fixed and up and running again in 15 min , great service will be back again. Thank you.

An
Review №77

I have been a customer since 2014 when they were in Hayward . The professionalism, workmanship and on time commitment is second to none. The price is also very reasonable. They moved to Castro Valley recently and I am more impressed with the new office and their service. I repaired all my familys gadgets with them (htc, Samsung iPod, iPhone ) and can not be happier. I bet you that you can not find a better service place in sf bay area .

Lu
Review №78

Very fast work . Came in at 5:00 and left at 5:20 new screen , no battery problems , no over heating problems . This place is legit ! Definitely reliable if you have phone issues .

Do
Review №79

I have used Un iPhone for several years I always have received grate customer service. I recently got my mac book pro repair. I am a very happy returning customers that plans to continue to use Un iPhone to repair my Mac products.

El
Review №80

Awesome service got my ipad mini 2 fixed in no time

Ao
Review №81

I have being coming to Mr. Cuong for several years now. I have experienced great service. My phone always looks brand new when service is completed. Mr. Cuong is my family iPhone Dr.

Un
Review №82

The service was great and work done in my phone excelente.

fe
Review №83

We went there to repair my iphone 6 but he gave me a phone that looked exactly like mine saying that it was ours. we were getting suspicious when my apple id couldnt unlock the phone. we looked at the imei # and it wasnt the same as the imei on the box my iphone came with. we went back there, stating the issue, but he kept on insisting that that was the only gold iphone 6 he has, that i probably gave him a different box. after minutes of arguing, i decided to get my moms iphone and report my iphone lost in front of him. He went to the backroom immediately and COINCIDENTALLY found my, now reported lost, iphone (still broken). (but he said there were no other gold iphone 6s and he said he fixed it sooo ??) He gave us our money back, a 50% off coupon, and decided to fix my phone for free. After 30 mins, he said he couldnt fix it. All that was shady to me, but you be the judge.

Ed
Review №84

Great service screen replacement for iPhone 6s is 95$ compared to other stores

Br
Review №85

Anything wrong with your phone you need to take it to this repair shop. They will do a great job on it or tell they can not and both are appropriate depending on your issue.

Fe
Review №86

Thanks to Quan for doing a repair on my ipad, my ipad was severely damaged from screen and metal casing i had purchased a screen online and tried to do the repair myself but in the process of the removal i damaged the wifi antenna the power and volume buttons. my ipad was soooo bad i shouldve taken a before and after pic, i honestly think Quan felt sorry for me cause i dont think he made much money from repairing it. He did quality service, my ipad is now unrecognizable do to the fact that my ipad now looks brand new he added a new screen, metal case and repaired the damage i caused from trying to do it myself. i am glad i went to U & iPhone for the repair the shop does quality work for reasonable cost. I will go back if I ever need this kind of service.

th
Review №87

UniRepair is very reliable and they get the job done quickly. I have had multiple iphones & i always drop it lol... Everytime my screen breaks i bring it here. They have better prices than the apple store & better prices plus better quality than those repair shops at the mall. Definitely bring your phone here if u have any issues.

Lu
Review №88

Let me tell you I was looking around for a while for phone repair on my iPhone 7+ and all I got was not today too busy I called this man up and he had me taken care of in 30 minutes and the prices was unreal so affordable .. I will definitely recommend him to anyone .

Sh
Review №89

Fast service. He explained the pricing and warranty between the original and generic screens.

Sk
Review №90

Great prices, great customer service and quick phone repair. Do I need to say more?

Ju
Review №91

Good service, the guy is an expert ! Recommend to anyone that has a broken screen on the phone

Br
Review №92

U and iPhone repair best spot in Cv to get any apple products repairedHave been coming to This shop sense it was on B st for many years so if anything is wrong with your iPhone u should bring it down to u and IPhone repair in the Castro valley villiage

Jo
Review №93

Found this place very nice 10 out of 10 to fix my screen that was all cracked and they did a perfect job👍🏻They were fast decent price and the screen came out looking just like a new phone definitely come here if I crack my phone again

As
Review №94

This was really good!! thank u

Ra
Review №95

Excellent customer service and the pricing is just unbeatable!!! Will definitely recommend this place to anyone here in the Bay Area 👍🏾👍🏾👍🏾

De
Review №96

The guy is very knowledgeable and quick.

Du
Review №97

A bit expensive, but helpful..

Ca
Review №98

No good

Information
24 Photos
98 Comments
4.6 Rating
  • Address:20638 Patio Dr, Castro Valley, CA 94546, United States
  • Site:https://www.uandiphone.us/
  • Phone:+1 510-579-4655
Categories
  • Electronics repair shop
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–4pm
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