We tried to use BA Morrison for installation of an entirely new HVAC system in our home. A guy showed up on time and walked us through the whole process for 45 minutes. Said we would get an estimate in a week. 3 weeks no estimate, no call, no follow-up whatsoever. I called twice and each time I was told by the person who answered that it was either on its way or was emailed. I even checked my spam folder. All a lie. Beware, do not waste your time with this highly unprofessional business.

Hired them to charge a mini-split AC. Technician was smart and experienced. Easy to work with. Would hire them again.

Its all good.....

They installed a complete HVAC system for my house in Castro valley.They might not be the cheapest, but they are the most professional andcleanest installation you will ever have. And you can rely on them if anything happens in the future, there will come and fix it. I learned that the cheapest is not always good. They are fair in there prices and the best installation you will ever have. William

I paid $150 and still have no heat

These guys know what their doing. Very friendly, professional and charge a fair price. Im satisfied with their services.

B.A. Morrisons replacement of our old furnace and addition of our new air conditioning was done in a timely and professional manner. Our system is working flawlessly both heating and cooling! Thanks, highly recommended.

My in laws (97+ and 100+ years old) experienced the other cold morning a unpleasant experience with their home furnace, (it stopped working). Being under care with family caretakers and home health services it could have been a difficult situation. THANKS to BA Morrisons office staff and Roger their field technician this problem was fixed immediately. We appreciate your knowledgeable staff and caring compassion very much. BA Morrison installed the complete new heating system years ago and have always been available in a timely manner for annual service maintenance. Five stars for sure.

We were very disappointed. Called regarding front porch repair and new railing installment. A representative came out and looked at the project and said he would consult an engineer and come back with an estimate. He never called us back after both my husband and I tried to reach them. I called yesterday and no return call. Called today and cancelled project as if there was anything to cancel and all the receptionist could say was thats too bad. Can you imagine wasted 2 months to hear from this company?

Great company to work with. Will post a detailed review later.

Total sham. Stay away from these guys. I had them come to do duct work and a furnace install. From the get-go the came up with an undersized furnace that I even questioned (I was told it was fine.) During the install they fried my thermostat (they reimbursed me and I had to install a new one myself.) The final straw was that they never installed a neutralizer on the condensate drain from the furnace.I had no idea how that worked and had to learn the hard way. When a high-efficiency condensates the water is highly acidic. When BA Morrison ran it out and dumped it on the concrete next to my house it began to eat into the concrete.What really killed me was the owner, Brian Morrison, denying that they even did the work. Luckily I happened to have the paperwork from the install on hand. Attached you can see that BA Morrison was the applicant and the listed contractor for the permit as well as Brian Morrisons name and license number. You can also see who the country signed off on for the final. Their idea of customer service is to literally lie to your face.

They did a great job on my kitchen remodel.

What a really nice bunch of people to do business with. 5 ***** Star all the way. Thanks to all of you, Howard Osborne

Dickens Faire was awesome