Extremely efficient rental process. You literally pick one of the vehicles on the row, drive it to the exit, they verify your info, and you leave. Returning, a team member is there to scan the vehicle in and record the mileage, and you wait for the bus. Zero waiting in line, no going in a building. This is definitely a company who is striving to earn our business, even in the midst of a pandemic. The only problem I experienced was that I did not receive any email with the rental agreement until I turned in the vehicle. Use the vehicle properly and you dont need one I guess.
I needed a 4WD SUV for my rental in Casper, WY and National was able to provide a Jeep Grand Cherokee for me. The vehicle performed well, was very comfortable to ride in and had good fuel economy. There were no troubles with the vehicle and when I received the bill it was what I was promised when my company made the reservation.
They ate very professional their cars are nice and clean always and I like their prices ..thank you guys for staying in business during these tuff times .
910pm No one answers their phone.
People are nice, but I wish they would make it more clear that they are not physically at the airport when you book. The transferring, especially with a child, is cumbersome.
Excellent and friendly service. Great place to rent a vehicle