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Cary Family Dental - Dr. Allan Acton DDS
915 Kildaire Farm Rd, Cary, NC 27511, United States
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Kr
Review №1

Real hygienists (not dental assistants) gave both of my kids excellent cleaning. They, and the dentist, were thorough, respectful and communicative. Receptionists too—they were up front with costs and easily linked into our insurance plan details, and it was quick to get in for an appointment as well. The office is gorgeous and clean, but small and simple. It is a pleasure dealing with them and I am switching the whole family over from one of the local fancy “dental factories.” Looking forward to having a thorough, personalized dental staff I can trust to work with!

om
Review №2

I had to have an implant placed for tooth #29. Dr. Davis was very thorough informing me the details of the procedure, and what to expect. I was very nervous having to have the procedure done, but Dr. Davis, Miss Theo, and her cohort Miss Randy, all gave real-life accounts about dental implant surgery, and the implant itself. Dr. Davis was very intentional about comfort, and it was apparent he was completely in his element, during the procedure. Dr. Davis explained step-by-step what was being done, and why. Dr. Davis and Miss T worked very well together, which made me feel more at ease! I feel extremely fortunate to have such a caring, kind, PROFESSIONAL, and knowledgeable team I can absolutely count on! I dont have children, but if I did, they would be treated by Cary Family Dental-Dr. Acton Allen, DDS!❤

Ca
Review №3

Over the course of a few years, my teeth had major wear caused by bruxism and other factors. My teeth were slowly tearing each other apart, and I needed to repair the damage and get my bite back in place. After consulting with Dr. Acton, he came up with conservative solution to fix everything, and he took extra time to answer all of my questions to make sure I had a good understanding on how this would solve the issue. In the end, I am extremely happy with the result. I now have my bite and teeth back, and they look fantastic. Teeth restoration is a blend of art/aesthetic with science/function and Dr. Acton is a master at both. His practice and staff at Cary Family Dental are top tier. If you are looking for a great dentist in the Triangle area, Im confident to say that your search is now over.

St
Review №4

This was my first visit to Cary Family Dental. I was immediately impressed with the size of the practice and how efficiently it operates. This in terms of making appointments, follow up to confirm appointments and communications for new patients. All accomplished easily.The staff was cordial and I got expert insights from my dental hygienist about the condition of my teeth and the procedures that she was going to perform.All in all a very pleasing and professional experience.

Mo
Review №5

I had the best experience at Cary Family Dental. From the start, the wait was extremely short and they saw me immediately. My hygienist was friendly and conversational in a professional manner. The Dentist saw me within minutes of my cleaning. The Dentist and hygienist described exactly what was going on without going over my head and made it an overall amazing experience! This was my first visit and now I’ve found my Dentist!

Le
Review №6

I have been coming to Cary Family Dental for many years. Though i have moved 3 hours away and have lived in Charlotte for the past 4 years, I still always drive down to cary just to come here. It is always worth the drive. The staff is beyond friendly and helpful. Karen is the most helpful hygienist and I would come in just to see her!

Ju
Review №7

I just want to say that the staff here at Cary Family dental is very caring professional and kind . Their title says it “family” you feel like family from the first phone you make to the time you leave your appointment. I HIGHLY recommend this dental practice to someone who needs to find a dentist. Thank you so much Dr Acton and staff for serving my dental needs over the many years I have been with you. I will continue traveling the miles to be served by your wonderful professional and knowledgeable staff

Je
Review №8

If you’re looking for a dentist in the Cary area look no farther! This office is beautiful and the staff works like a well oiled machine-flawless! My whole family loves coming to the dentist because the hygienists are great and they make us feel welcomed and comfortable. Highly recommend!

Al
Review №9

I would 10/10 recommend Cary Family Dental! Especially if you’re someone who isn’t fond of going to the dentist. This place has such a good vibe, not your normal dentist office vibe and EVERYONE there is so nice and friendly. Dana took care of me today and she was just the nicest, sweetest person and she never once made me feel weird or awkward or like I was being judged. I felt completely laid back and comfortable and that’s coming from someone with a lot of social anxiety! Definitely go here if you’re looking for a dentist!!

Ze
Review №10

The hygienists and doctors are all extremely knowledgeable and professional. Karen has been my hygienist for over 3 years now and she is absolutely wonderful! Shes extremely thorough with her work and a joy to be around. Normally a dentist visit is quite dreadful for most, but Cary Family Dental does an excellent job of making all of their patients feel welcome.

Ke
Review №11

Cary Family Dental is the best! Excellent customer service and the staff is so friendly. I see Dr. Madden and she is fantastic! They’re always on time with appointments and great about rescheduling if needed.

Tr
Review №12

Our family now enjoys going to the dentist. The staff is friendly and always make us comfortable, the office is clean and well managed, and they always tell you like it is! No hidden fees or extra cost. They tell you upfront how each visit will go. They are honest and not out to just sell you a service.

Su
Review №13

I have been using Cary Family Dental for over ten years. They have been easy to work with throughout many insurance policies and even out of pocket. The office is nicely set up to make visits calmly and less stressful. Even more important, they keep up with the current technology and always seem ready to innovate, which is extremely important to me. I would and recommended them to my friends!

St
Review №14

I’ve been going here a few years and always had top class experiences. New office is very nice and so are the hygienists who work there.

lu
Review №15

Dr. Madden provided A1 service. She went above and beyond helping my father get prepped for his denture and did as much possible to help with the financial aspect as well. Karen, Hygienist, did an excellent job with his cleaning and very patient with him, as well. I would recommend this Dental Office to anyone. Every interaction with staff was friendly.

Br
Review №16

I used to be incredibly self conscious about my smile before and after braces. I hated going to the dentist and had been told once by a hygienist that I had bad teeth. My partner told me about Cary Family Dental and I couldn’t be happier. The entire staff there is amazing. The doctors and hygienist are always kind and knowledgeable. Because of this team I am more confident with my teeth and smile. Truly could not find a better place. Highly recommend!!!

Mo
Review №17

Ive been coming to this practice for a little over a year now, and their new space is expansive and clean. All the staff, from receptionists to hygienists and techs and dentists, are really lovely, and Ive never felt brushed off or not listened to. Im especially grateful to the care and attention I received this morning when I complained of some sensitivity on one side and needed a night guard adjusted. Everyone listened to what I said, had an immediate action plan in place, and explained what to do next.Bonus: Theyre being great about COVID protocols. Patients call to check in from their cars, get a temp check at the door, and only remove masks in the exam rooms, where staff are already double-masked and face-shielded.

ja
Review №18

I am a new client (recently moved from NY) and was very happy with my first visit. I did a very thorough search of reviews to try to avoid dentist that scam their customers before choosing Cary Family Dental. My cleaning was thorough and everyone I interacted with was a delight. So far, so good. I hope to be a long time client.

Fe
Review №19

First of all, can I just mention how adorable the whole office and theme are? I absolutely loved the environment; the facility was super clean and organized. My hygienist, Karen Vasquez, was super friendly and knowledgeable. She answered all my questions and gave me the full-details on everything I needed to know. I will definitely be recommending this facility to my friends and family.

Sa
Review №20

I have had very positive experiences at Cary Family Dental over the course of many years. The equipment is modern, practitioners and office staff are competent, professional, and extremely pleasant, and follow-up is immediate and helpful. I was impressed by Dr. Doan and Karen Vasquez during my most recent visit for a cleaning. This is a 5 star rating!

Ti
Review №21

Bringing my eighteen month old son, who recently chipped a tooth, to Cary Family Dental was a no brainer. The hygienist, Casey, was very attentive and Lincoln felt at ease with her. She went above and beyond to keep him comfortable and made him feel so special! Dr. Madden was wonderful and explained what we need to keep in mind for future visits. We received a Ritz-Carlton experience and were so thankful for caring providers. Thank you!

Gi
Review №22

I love going to Cary Family Dental. They are all very friendly, and courteous with my time. I especially loved working with Karen.

Su
Review №23

I had a really good experience during my first visit. Everyone was professional and answered all my questions. My teeth are the cleanest they have been in 4 years. I appreciate the effort to keep my smile healthy and beautiful.

Le
Review №24

When I first started seeing Cary Family Dental 5 years ago, they were excellent. Over the years, I suppose as they have grown, their customer service has severely declined. The hygienists and dentists are still very nice and professional, but the general communication is extremely poor and Ive had several extremely negative interactions with the front desk staff and even the clinic management. Just not worth the frustration and poor attitudes from staff anymore.

Ra
Review №25

It was our first visit today.Doctor Allan gave us different options which fit to my budget and time saving Explained us nicely.All staff is very polite and courteous.Chrissy Jones (Patient care coordinator) provided us excellent service with care, respect and smileThank you

Co
Review №26

I had my first visit at Cary Family Dental and was very impressed. From the kind and caring staff to the immaculate facility and space. Everything is top notch and they listen and care about your individual needs! Karen isone of the hygienists there and made me feel at home and was super sweet!! So happy to call them my Dentist now!

De
Review №27

Love the new location! Ive been a patient of Cary Family Dental since shortly after they first opened in 2004. Kind staff, friendly and caring office with the most up-to-date equipment and techniques. My family has always been treated well.

Gr
Review №28

A clean, well-lit, comfortable office. Some of the best dentists anywhere in the Triangle. A wonderful staff and state-of-the-art equipment. Cary Family Dental has it all.15 years ago, Dr. Allan Acton restored my smile. Cary Family Dental has helped me maintain it ever since. I have seen them grow and change. As they grew, I have had dental work done at 3 of their offices.In the 15 plus years I have been going to Cary Family Dental, a lot has happened in my life. Loss of family, illness, and life changing events. The same is probably true for some of the staff that works there. However, the professionalism, courtesy and caring that I have been shown over the years has never changed.I highly recommend Cary Family Dental

Tr
Review №29

Dr. Allan Acton a big THANK YOU! We have a friends college daughter who is attending school in NC . We got a call that her wisdom teeth were impacted and due to pandemic could not get home. We reached out to Dr Acton who graciously understood the situation, guided us and called the oral surgeon as a total professional. In today’s world this is becoming less and less. Thank you for all that you do! Cary Family Dental and Dr Acton-Total professionals and have such caring hearts!

Am
Review №30

Ive been a patient with Cary Family Dental for over 15 years and have always had an amazing experience. Every hygienist and doctor have provided truly exceptional service and I have no fears when I visit. I whole heartedly recommend them to anyone who is looking for a fear-free dental experience.

Br
Review №31

Our family has gone to Cary Family Dental since we moved here 13 years ago. I cant imagine ever going anywhere else. Weve watched them grow from a small two dentist practice to the areas premier dentistry, and theyve always still managed to keep their roots as a family practice that puts their patients first. Cary Family Dental always embraces the latest in technology and methods to make sure we get the best care possible, but everything is still as comfortable as the last time you left. Highly recommend!!!

Mo
Review №32

All of the staff is so friendly!!! Very knowledgeable and take great care of you teeth during treatment. Very clean. Highly recommend this dental office.

Ja
Review №33

The staff were very courteous and I spent very little wait time. Their facility was comfortable and clean and I felt well cared for. I will definitely keep going here with my family.

Vi
Review №34

A caring staff, excellent hygienist, thorough examination and cleaning. Every step was explained to me. Absolutely the best experience at a dentists’ office ever. . . And I’m old!

Ja
Review №35

Phenomenal staff and system. Makes going to the dentist much easier. Dr. Davis is an excellent provider.

Ev
Review №36

I have been here three times and each visit has been fantastic. This is by far the best dentist Ive ever been to. Karen, the dental hygienist Ive had each time, is the best! She is extremely friendly, and the cleaning always flies by when she is my hygienist. The doctors are all really amazing too! I highly recommend this place!

Am
Review №37

I love going to Cary Family Dental. The staff is the sweetest and very friendly. They always welcome you and make sure you are comfortable during your experience. The office is very clean and overall a nice place. I definitely recommend going to Cary Family Dental!

Da
Review №38

Staff are friendly and professional. My teeth cleaning experience was extremely positive vs past experience at other dentists. Facilities are amazing and state of the art. My hygienist and dentist provided amazing customer service. I highly recommend Cary Family Dental.

Ju
Review №39

The friendly staff at Cary Family Dental make any procedure there more comfortable, from cleanings to fillings. Questions are always answered with honesty and courtesy, and I never feel as if I am being rushed through. My kids enjoy watching the TVs while they have their teeth cleaned, and are happy to go to the dentist knowing there are gentle and understanding hands that will be taking care of them.

Em
Review №40

Just had my first visit and it was an amazing experience! Everyone there is very kind and Casey did a great job cleaning my teeth! Thank you!

Jo
Review №41

I am always amazed that Dr Acton has been able to continue to keep the high level of medical quality and efficiency of this clinic at the very top. This dental practice invest in the well being of each staff member from hygenist to front staff, assitants to doctors and it always shows. Im always happy to recommend Cary Family Dental. John Isaacs DVM

Je
Review №42

I always have such a positive experience at Cary Family Dental, and this past experience was no different. Perhaps slightly better as this was the first time in their new facility, which is beautiful and inviting. The COVID check-in process was very easy and prompt. My hygienist, Karen, was incredibly friendly and gave a thorough cleaning. The attending dentist was very welcoming as well. I would highly recommend Cary Family Dental.

Li
Review №43

Beautiful, clean, and spacious new office. But more importantly, a professional, knowledgeable, and polite staff. From appointment check-in until the completion of the service I received, the team at Cary Family Dental does it right. You have earned this top rating!

Je
Review №44

My whole family are patients at Cary Family Denistry and LOVE it! The dentists are knowledgeable and very friendly. Carrie is a wonderful dental hygienist and is so patient with our 5 year-old! I highly recommend Cary Family Denistry!

Su
Review №45

I have gone to Cary Family Dental for 15+ years. Dr. Acton is my favorite dentist😊 My recent visit was at the new location on Kildaire Farm Rd. The new facility brings a smile upon entering. I love my hygienist, Kaci, who makes the visit a happy one!. If you are looking for a dentist, look no further than Cary Family Dental!You wont be disappointed!

Ki
Review №46

Excellent dental practice! Dr. Acton and his team have been amazing with all of our dental needs, including a difficult situation with a teenager and space constraints. Highly recommend Cary Family Dental.

Ja
Review №47

Ive had a couple of bad experiences with dental work in the past but that is definitely not the case at Cary Family Dental. They made me feel safe, secure and right at home. The staff is friendly, professional and efficient.

Sh
Review №48

This was without question the best experience I’ve ever had at a health facility. Trust me, stop looking and just book an appointment here and you’ll be leaving a review in a similar light right after your appointment.

Sa
Review №49

Love Cary Family Dental. Karen is an awesome dental hygienist and I always look forward to coming to get my teeth cleaned. Also, their new building is great! I would highly recommend them to anyone :)

Am
Review №50

Have been going to Cary Family Dental for five years and they are really efficient and always do a great job. Their new building is clean with private rooms. Staff is always helpful too!

Kr
Review №51

I have been going to Cary Family Dental for 10 years after moving to North Carolina. They are sensitive for my husbands gag reflex and fear of the dentist; compassionate for my kids and have always been fair and trustworthy. I have moved around Wake County but will never change my dentist.

Th
Review №52

Really happy at this dentist. The staff is friendly, billing is accurate, I don’t wait long and the building is very nice.My only negative is that they use thick plastic zipper bags for the toothbrush, toothpaste and floss. This is very wasteful and the bags really can’t even be re-used as the zipper breaks off. I’ve provided this feedback in the past and they haven’t changed so I’m removing a star from the review for this.

D
Review №53

We are very happy with Cary Family Dental, our whole family goes there. Ms. Karen the Hygienist does a great job making our kiddos comfortable. Both she and the Doc never make you feel rushed but they are very efficient and I appreciate that as well.

He
Review №54

I loved the new office! The staff was courteous and attentive to the COVID protocols. I felt very safe at all times. I felt like the staff went above and beyond making me feel safe before, during and after my exam. I was impressed my their level of professionalism. I would recommend Dr. Acton and his staff to my family and friends.

Ph
Review №55

My wife and I have been going to Cary Family Dental for over 5 years and have always had a great experience. We’ve also started taking our 5 year old daughter. The new location is exceptional!

Pa
Review №56

Just had my first ever visit with Cary Family Dental , love them ( and I am not a girl who falls in love easily)It truly feels like a personal environment rather than a business.Comfortable treatment rooms, aesthetically pleasing reception area.They also have the best Covid process I have seen to date.Staff are friendly and explain everything in detail. Yes this is a 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ operation

Ka
Review №57

Ive been going to Cary Family Dental for years, and they always do a great job. The new office is a welcome expansion -- more parking, more space inside. COVID protocols made me feel safe, too.

Ta
Review №58

I have been going to Cary Family Dental for several years and it’s always a great experience. The new location is great and they are doing are wonderful job with covid protocols.

sa
Review №59

Great doctors and great hygienists. I had a comfortable experience. Dr madden was great and also Fanta and Karen did a great job. Will definitely recommend.

Jo
Review №60

Candice gets 5 stars. Professional Painless and very Pleasant to talk to.

Kr
Review №61

I had a great cleaning experience with Carrie, I highly recommend her. I greatly appreciated Dr. Maddens straight forward explanations and recommendations as well.

Co
Review №62

This place is Amazing !!!! I was terrified going in due to a very bad experience from another dental practice. They made me very comfortable and assured me I would be okay. If you have a question they answer it without making you feel dumb or a child.Dr.Fanta and Dr.Madden are Amazing and deserve 10 stars for their professionalism. My teeth feel amazing and dont hurt after a cleaning. Thank you to the awesome staff also. I have reccomend Cary Family Dental to many friends.

Em
Review №63

I’ve been a patient here for a few years, and have only had positive experiences. Beautiful office, friendly staff, and VERY dedicated to maintaining cleanliness.

Da
Review №64

What a wonderful experience it was!! all of the staff at Cary Family Dental was warm, attentive and Knowledgeable especially Carrie she was so helpful and thorough during the the whole visit.Looking forward to my next appointment!!!

Ch
Review №65

Ive been a patient of Cary Family Dental for several years now and have always been very pleased with the experience. The team is knowledgeable, friendly, and very considerate with any particular needs or anxieties you may have surrounding your dental care. They do great work and Im happy to recommend them.

Da
Review №66

Kind hygienist and dentist. Thorough, helpful, and simple experience. Would recommend!

Ol
Review №67

First time going to Cary Family Dental. Everyone was very nice and helpful, and made the appointment easy in the midst of Covid. Highly recommend!

Co
Review №68

I had an absolutely wonderful experience! Fanta was my hygienist and she did an incredible job. He was thorough, gave me great information and was great to chat with! I saw Dr. Madden and she was also incredibly kind, and thorough. This will certainly be my permanent Raleigh dentist destination!

ju
Review №69

I usually go here for my yearly cleanings/checkups and I really love the environment inside the building. The staff is extremely nice and they’re quick to get you checked in and out. Overall this dentistry is an amazing association and I would definitely recommend this place to anyone in the Cary/Apex area if needed.

Ra
Review №70

Highly recommend to anyone who is looking for a dentist or anyone thinking about changing dentists. Amazing service and facility.

Cr
Review №71

The staff at Cary Family Dental are awesome. They are super friendly and make sure you are comfortable. My favorite hygienist is Casey. She does an amazing job at cleaning my teeth and I dont feel a thing. I will definitely recommend Cary Family Dental to my friends and family.

JA
Review №72

The new office is well planned for the patients. Easy to find and lots of parking spaces

Cl
Review №73

I have always had a great experience with Cary Family Dental. They are always gentle and very thorough. They take time to discuss everything necessary.

Em
Review №74

The new building is beautiful and very clean. The staff is excellent as always; they are always welcoming and efficient. I would highly recommend Cary Family Dental to anyone in the Cary/Apex area!

Ar
Review №75

The staff are friendly and knowledgeable. We are always treated with respect. The service is phenomenal AND the establishment is both modern and cozy! Love this place!

La
Review №76

Excellent First visit. Dental Hygienist was very informative on preventative care options for myself and family. Felt very comfortable and not rushed overall like other offices Ive visited. Well surely be back.

Ra
Review №77

I have been coming here for many years, and its always a wonderful experience. All the staff is friendly and personal, and often remember you if you come regularly. Ive had multiple times over the years where I have had to reschedule last minute, and the office is always accommodating and sympathetic to whatever made me reschedule. Overall, a very good dental office, especially for families.

Ry
Review №78

Ive never been more at ease with a dental surgeon. What a wonderful person Dr. Davis is. I went to him after the amazing work he did on my aunt and I couldnt be happier with the results. The proof is in our smiles, and we actually look for reasons to display one now! Thank you Dr. Davis!

Ma
Review №79

Cary Family Dental is efficient and friendly. I feel like they really care about the health of my teeth.

Be
Review №80

Very professional and kind staff. Thank you Cary Family Dental. Im so happy to be part of your practice!

Jo
Review №81

I absolutely love coming here to get my teeth cleaned the staff is so nice and wonderful and they have the highest standards in covid protection!

Ca
Review №82

Best cleaning of my life. Great vibe and atmosphere in the office. Everyone who I interacted with was kind, pleasant, and informative. Thank you Cary Family Dental.

ve
Review №83

Excellent Dental care @ Cary Family Dental. I’ve been a customer for over 10 yrs and have been getting consistently great service. Karen is Phenomenal who I see most of the times for service and other staff as well. I would highly recommend.

Ta
Review №84

Gorgeous facility, friendly staff, efficient hygienists, easy and effective COVID protocols and dentists who act like youre their only patient. Its worth the drive from Benson for me.

Ke
Review №85

Had a very comfortable experience with super kind staff! Clean facility with a relaxing atmosphere which was unique since I generally dont enjoy visiting the dentist!

Da
Review №86

BE AWARE THIS IS OUT OF NETWORK FOR STATE EMPLOYEES (MetLife) I was wrongfully told by reception that MetLife was in network here and I didn’t realize it was out of network until I looked at the EOB for my husbands fillings which were $$$Very modern atmosphere. There are TVs on the roof! Never experienced that before. My dental hygienist Karen was gentle and thorough. Great customer service I was running late for my appointment and all flustered but they were able to fit me in to establish care. Also they were able to fit my husband and I in on the same day and quickly after my initial inquiry. Highly recommend if in network but expect to pay $$$ if out of network.

Kr
Review №87

Great dentists and staff, and they are very focused on providing excellent care to their patients!

Pe
Review №88

Love the friendly, efficient staff of Cary Family Dental. Dr. Acton and crew create a great experience and the new office is very nice!

Am
Review №89

Friendly and accommodating staff, clean and COVID sensitive, easy scheduling and flexible appointment times.

Gr
Review №90

Best dental cleaning i’ve ever had! Karen was awesome and the other dentists were very friendly.Highly recommend this place.

G
Review №91

Welcoming and friendly! Always on time and take great care to explain everything...a clean, knowledgeable, and caring practice.

Do
Review №92

Great experience every time! The office is super-clean, and staff are so friendly.

Ki
Review №93

Great dental career facility ! Wonderful staff !

Is
Review №94

Love this office, I have always had an amazing experience no matter what I am there for.

Sa
Review №95

Prompt and courteous service. The new office is well equipped, modern and updated.

Ni
Review №96

Everyone there is welcoming definitely made my dentist experience stress free highly recommend!!

Tr
Review №97

New office is nice and staff is very friendly! Karen and Allen take care of me very well!

An
Review №98

I have always hated going to the dentist, until I met Dr. Acton and the staff at CFD. They are professional, warm, caring, and they dont guilt me for not being perfect.

Em
Review №99

Easy to get to, ample parking, great dental experience. Very informative staff.

Pe
Review №100

My daughter is 8 and has an extreme fear of the dentist. Karen was incredibly understanding with her and patient in order to make her check up and cleaning easy!

Information
13 Photos
100 Comments
5 Rating
  • Address:915 Kildaire Farm Rd, Cary, NC 27511, United States
  • Site:https://www.carydental.com/
  • Phone:+1 919-313-2805
Categories
  • Cosmetic dentist
  • Dental implants provider
  • Dentist
  • Teeth whitening service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:8am–3pm
  • Sunday:Closed
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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