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Helmer Septic & Excavating
60 Detroit St F, Cary, IL 60013, United States
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Ro
Review №1

5 star service - will use them again and again. Prompt attention (called on a Sunday and they came out on Tuesday), professional and saw the project through to completion after it became apparent it was a bit more complex. Reasonable pricing and a pleasure to work with - highly recommend supporting this local business.

Li
Review №2

Outstanding company! They really go above and beyond for their customers. Aaron and his team really know their stuff when it comes to septics and I appreciate their knowledge. It is so refreshing to see a family owned and operated company! Will continue to use Helmer Septic for my pumpings and any septic needs in the future.

Jo
Review №3

Hands down the best customer service from any company we have ever dealt with. Family-owned business helping families. When you deal with Helmer Septic you know you are working with a company that is responsive, reliable, trustworthy and will provide exceptional service. They will pull all the stops to solve your issues with the best and most cost-effective solution. Highly recommend it. Aaron and his team is our to go company for septic issues and it should be yours as well. Can’t say enough as to how great they are!We contacted Helmer Septic prior to purchasing our home to do an inspection of the septic tank of the home we were going to purchase. This should have been done by the previous owners. They had not scheduled the inspection and we were at risk of delaying our close. Aaron and his wife were very understanding of our situation and squeezed us in their busy schedule. Aaron not only performed the inspection but went above and beyond and explained to us how the system works and the location of the different components in our property. After we closed on our house, we encountered an issue with the plumbing late at night and had to call an emergency plumbing service. The plumber that came to our house was not the most knowledgeable to say the least. However, he was quick to quote us $1K to diagnose the issue and $5K to $8K to replace the pipe going from the house to the septic tank. That was without even knowing what the issue was or where the tank was. We did not feel comfortable with the situation and my wife reached out to Aaron. Nowadays when you call a company you get an automated answer, especially after business hours. That was not the case, Aaron answered the phone and advised us not to perform any of the services the plumber was trying to upsell. First thing the next morning, Aaron and his crew were at our house addressing the real issue. While the big plumbing company wanted to rip us up, Helmer wanted to provide the best service at the most cost effective form. We appreciate Aarons honesty and work ethic.

Pa
Review №4

This company is amazing all around. From setting up the appointment with the kind and easy to talk to lady on the phone, to the confirmation call the day before, and finally the wealth of knowledge technician (and owner) who came out to service us! I don’t normally write reviews but after using Helmer Septic I felt compelled to. Would highly recommend them!

Vi
Review №5

We just moved in and wanted our septic tank serviced. We could not be more pleased with the service, attention to detail, cost, and professionalism shown by the Helmer crew. They took the time to explain how our tank works, and how to care for it. We will definitely use them again when needed. Highly Recommend!!!!

Ra
Review №6

I cannot say enough about Aaron and his father. They provided exceptional service and went above and beyond to help me. Extremely honest and trustworthy company who does quality work seamlessly. We had our tank replaced by them, and I couldnt be happier with the service and work they did at my home. I honestly would not look further, I promise you will be so pleased. I feel lucky to have found them. Thank you!!!

mi
Review №7

Can’t thank these guys enough. Helped us out after hours in a Sunday and saved the day. Professional, courteous and knowledgeable. Went above and beyond and found problem in piping leading to septic. Awesome job and awesome company

Do
Review №8

Called for a Pumping, ended up needing a whole new Septic System.Great Company and prompt service, They had us quoted and all ready to go with a very professional approach as well as educating us on our Septic and Pro Tips to keep us protected in the future. I would recommend everyone give these guys a call!Best in the Business!!

Su
Review №9

Amazing company. Erin was very helpful and professional. Highly recommend.

Gl
Review №10

Great company with phenomenal service people. Early this morning on a Sunday.(closed) Aaron the owner came out to my residence and successfully unclogged the septic drain that the plumbers could not successfully rod from the inside. All the meanwhile he informed me of other issues and way to keep the system in good working condition for future use. Beyond reasonable pricing is understatement! Would recommend to anyone.

La
Review №11

Great team to work with, very knowledgeable and professional throughout the entire project, providing the best solution along with great customer service. Highly recommended.

Ka
Review №12

Great company and people ! Had problems with septic and they came out next day to fix issue for us at a reasonable price . Very satisfied and will definitely use this company again .

Mi
Review №13

Helmer Septic is the ONLY septic company you should work with if you have need for such services. Not only do they have fair prices, but their work is high quality and they are extremely customer focused! I had an unexpected emergency issue shortly after moving into my home (first time Ive had a septic system) and after starting with another company that turned out to have lackluster service but high pricing, Helmer came through and anytime I call they are there when needed! Helmer will be the only septic company I deal with going forward.

Cr
Review №14

I appreciated the extra time Aaron took with our septic. It was a bit of extra work and he communicated the entire situation to us. Very professional, could tell he was educated and knew what he was doing. Better than any other service I have had before! Thanks.

Ja
Review №15

Pumped out septic tank and installed riser on tank so I don’t have to dig it up anymore.Thanks Aaron

St
Review №16

When we bought our house, little did we know our septic tank was near the end of its life. Shortly after we moved in we discovered the tank was leaking. After much research and interviewing(so to speak) we decided to employ Helmer Septic to replace our tank. These guys are a family run company and from the minute we spoke to them we knew they were the best choice to service our system. They treated us like family too! They got us a quote well within our budget and completed work in the promised time frame. Aaron and Stanley were beyond professional and courteous. You could really tell they knew their sh!t 😆! When it came time to do the work, they were in and out in less than half a day. I am not one to write reviews on anything but these guys really blew me away. Now, I hope I don’t have to call these guys again, BUT if I ever have another septic issue they would be my first call, without question!

St
Review №17

Aaron came out right away when we had a septic issue. Very professional and knowledgeable and diagnosed problem immediately. Highly recommend this company, you won’t be disappointed!

Ti
Review №18

Company and staff were very knowledgeable and professional. Help with my mothers septic system. Informed me of other issues and ways to keep system in good condition for further use. Definitely recommend and will be using again.

it
Review №19

Great service. 100 percent satisfied. Best prices and highest quality. Recommend.

Da
Review №20

Sent a request for a tank pumping and inspection on Thursday, had an immediate response and the work was completed on Monday. In addition, they found a quirk in our tank and literally dug into the problem and resolved it quickly, and at a fair price. Would highly recommend Aaron and Helmet Septic.

Re
Review №21

Aaron and Stanley of Helmer and Son Septic, truly understand their craft. I would highly recommend these guys to friends, family and have done so professionally as well. These guys make it easy to do so! There are a lot of other companies to work with out there, but what keeps me coming back to these guys is the care they show their customers. Its not always a planned job and they understand that. Thanks for the great work, keep it up!

br
Review №22

Stanley and Aaron did a outstanding job for us. When others failed to complete my septic field they came to our rescue. They took charge and completed the job in record fashion. I highly recommend this great company. Their word is gold ! Thank you both

Ma
Review №23

Drew came out this AM to service my septic system and was extremely knowledgeable, helpful, and professional. Thank you!

Fr
Review №24

Drew is awesome greatest experience I ever had very knowledgeable on septic service Aaron and drew are very helpful and willing to share their knowledge

An
Review №25

What an amazing response time!! We were really in need of our septic pumped, and I’ve been worried cause it’s been so wet. Thankfully the Helmer team was very skilled in dealing with drainage ditches, and their easement with the gravel driveway. They got the job done perfectly!! Thank you so so much, will definitely be calling them for the next pumping!

ma
Review №26

I just had Helmer septic out to my home to pump my septic system. Both Aaron and Stanley were great! They were both very knowledgeable and professional and I will continue to use them for all my septic needs. If you need any excavating or septic issues please give them a call. You will not be disappointed.

da
Review №27

Arron & Stanley are very Knowledgeable, Honest, Professional, including affordable. They helped me with my septic issues at my house in Barrington with tenants living there, while I live in Texas. They kept me informed about the repair process, sent pictures of the process and called ever time they found another issue. They showed up on the schedule date/ time. This is the best professional septic & excavating company, that I would recommend to anyone

Jo
Review №28

Just had a wonderful experience with Erin Helmer from Helmer Septic! The timing worked out that he provided same day service, which was fast, professional, CLEAN, and pleasant. Thanks!

Sa
Review №29

Can not say enough good things about this company! Stan and Aaron are knowledgeable, honest, and prompt workers who really take pride in their work. They were able to pump and repair my septic with ease and I never felt out of the loop throughout the whole process.They are now my go to company for anything septic related and I would highly recommend them to everyone!

Ca
Review №30

I cannot express how happy we are to have met Stanley.Stanley is very knowledgeable about his profession and is a joy to work with.Always available to help and/or answer any questions.Stan is an honest professional that is considerate about your needs as a costumer and will take care of your home and property as if it were his own.If we could give 10 stars on this review we would!Stan is wonderful to work with and we will recommend him to everyone!

Do
Review №31

Pumped Septic tank and cleared blockage in septic line. Great service and reasonable prices. Came out next morning after I called. Would highly recommend.

ri
Review №32

Stanley has been my go to guy since the 70s for septic repairs,new installs,and drainage issues.In the early 80s he installed a complete septic system for a large home of mine. I lived there until three years ago and never had any issues with it, and it passed the home inspection at that time with no problems! His prices are very reasonable, and he is very knowledgeable at what he does! He has done a number of projects for me and always have been done correctly and promptly.I would highly recommend him for your next project!

Ka
Review №33

Just had our septic pumped out by Stanley and his son, Aaron. Both were very knowledgeable and did a great job. Stanley has also helped us in the past by excavating for our new addition, and when we had a broken water line, he generously helped us with the repair. I would highly recommend giving them a call for your excavating and septic needs.

Ch
Review №34

Stanley was quick to call me back & come take a look at the septic system to see what’s wrong with it. When he quoted me the price, it was very fair & he was honest to tell me what exactly I needed to have done. I liked that he is good at calling me back & prompt to get the job done! When they came out to do the work, they did a great job & were quick at getting the work done in a very systematic manner. I will definitely recommend them!

Sa
Review №35

Stanley installed my septic system 19 years ago. When I needed a recent repair he came by within an hour to see what had to be done. The repair was completed quickly and at a very reasonable rate!! I am grateful for Stanleys knowledge, prompt reply and fair fee to make the repair!

Je
Review №36

These guys were a pleasure to work with. A year ago they put in a mound system for our septic and its worked out exactly as they told us it would. Even with hiccups throughout the project they were kind and professional. I recommend them to everyone seeking septic service!!

An
Review №37

Helped me out in an emergency when my usual septic company was unable to. Very professional and courteous, and also talked to me and explained what was going on clearly. I just may have a new goto septic company now.

Li
Review №38

Other local septic companies gave up and did not provide concrete solutions to my chronic septic issues. I searched for another company and called Aaron and Stanley Helmer who addressed my septic problems thoroughly and provided a plan. This company is responsive, thorough and addresses complex septic issues with affordable prices.

La
Review №39

Highly recommend Helmer Septic , excavation and pumping. They have been our go to guys from the beginning. No reason to search for a competitor as their pricing & service is outstanding

El
Review №40

Stanley has recently excavated for our home build and he will be installing our septic soon. He has an incredible work ethic and is always on the go! He is diligent and honest and very fairly priced. I highly recommend using Stanley Helmer.

Ni
Review №41

Professional, knowledgeable, friendly. Very impressed with how quickly Aaron got me scheduled. Highly recommend.

Ba
Review №42

Septic tank pumping.

T.
Review №43

My son bought his first house and needed to replace an existing septic system. After the county approved a very complex system, we couldn’t find a septic contractor willing to put in the system. Time and time again we heard, there’s no room to get our trucks in the back yard or the cost was outrageous. Then we were referred to Helmer Septic & excavating, which turned out to be a real blessing! One call to Stanly and he was right there ready to help us out. With his can do attitude and lots of good ideas and thoughts, I highly recommend him for any job. Affordable, honest and hardworking, best experience with a contractor ever!

ca
Review №44

I highly recommend Helmer Septic. They stand by their work and go above and beyond to accommodate their customers.

Gr
Review №45

At short notice, Stanley Helmer dropped everything and came out to help me with a Septic pump problem. He never hesitated to climb down into the pit and assess the problem, give me a firm quote and fix the problem. A super nice guy who followed up twice over the next week and checked that all was well. Highly recommended. By the way his price was really reasonable

Br
Review №46

I can reccomend helmer septic to anyone Fast prompt service Erin is very polite and helpful I scheduled my second appointment with him to come do a maintenance pump on my septic approx 24 months from now

Bi
Review №47

Very nice and friendly. Prompt service and fair prices.

Dr
Review №48

Stanley was great to work with, very professional and knowledgeable. Was at my house making a repair within hours of me calling. Highly recommended.

Ch
Review №49

Stanley was very knowledgeable and professional. Best prices around! By far and above one of the best companies I have worked with!

Fr
Review №50

Helmer septic & excavating is the best company to go with if your having any septic issues they have awesome customer service and will get the job done promptly !!! 5 stars best septic company in the area !!!

Li
Review №51

Stanley is great at what he does. He has seen it all. I recommend for your Septic or Excavating work.

Information
50 Photos
51 Comments
4.9 Rating
  • Address:60 Detroit St F, Cary, IL 60013, United States
  • Site:http://www.helmerseptic.com/
  • Phone:+1 224-888-7667
Categories
  • Septic system service
  • Excavating contractor
  • Sewage disposal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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