user
FASTSIGNS
501 James Jackson Ave, Cary, NC 27513, United States
Appearance

Comments
Ch
Review β„–1

Alissa is fantastic as she has expedited many of our marketing tools and signage!! Grateful for her excellent customer services, professionalism and expediency when we order from FAST SIGNS! πŸŽ‰

Al
Review β„–2

Jessica is absolutely amazing to work with, got our sign proofs done and in production quickly, and gave recommendations on sizing based on her experience in the field. Whatever she recommended worked, because the sign had paid for itself in increased sales in 2 days.

MD
Review β„–3

I inquired three sign companies for the installation of the standing sign at our property.FASTSIGNS provided the quote fastest with a visual image of how the sign is going to look like once construction is completed.I was impressed how quickly and accurately FASTSIGNS worked. The visual image helped me a lot in making the decision.The agent who helped me was very diligent and helpful. Constantly asking for what I am looking for, what I need. If the font of the sign was ok, if the size was ok, and so on. Also, she helped much in finding the most cost-efficient yet not cheap, quotes and proposals.Other companies quotes were more expensive with less-quality materials. FASTSIGNS used 3M brand materials (in my case), with LED light box installation. And it was more economical than other competitors when LED light box installation was not included.Anyways, I am very happy with the sign. Looking forward to working with FASTSIGNS for the other standing sign by the other parking lot.

Ad
Review β„–4

What a great experience from start to finish. Had a short term need for signage, and from the moment I was greeted by Alissa when I walked in I knew I was in good hands. She clearly walked me through the process, was professional and friendly, and the product was ready on time (early in fact) and was of great quality. I will use this Fast Signs location again, and recommend them 100%.

Ke
Review β„–5

My workplace is notorious for coming up with ideas that need print material on the fly. I have used Fast Signs in Cary several times over the course of a few months and every time I am so thrilled with the quality of each product and how fast I’m able to get my order! The customer service is equally as impressive as their print work. I’ve had the pleasure of working with Alissa each visit and she is ON IT. I’m always shocked at how responsive she is in regards to my inquiries and she is super knowledgeable when I have questions. We love Fast Signs in Cary and will continue to use them again and again.

Al
Review β„–6

Had a wonderful first time experience with fast signs yesterday. Alissa was incredibly helpful and I was able to pick up the decal for my hair salon much faster than expected. It was exactly what I asked for and looks beautiful. I will be using them and recommending them in the future.

Br
Review β„–7

Jessica was great to work with! We had some frames that were damaged when they arrived and she went above and beyond to make sure everything was taken care of quickly

Da
Review β„–8

Very fast turn around time and excellent service.

Vi
Review β„–9

Jessica and her installer’s ability to handle an β€œaudible” and come up with solution on-site is incredible. Their ability to communicate and satisfy our client was also top notch.

An
Review β„–10

They did a good job but were condescending and difficult to work with.

Mi
Review β„–11

Communication and sign fabrication process are top notch. Weve been doing business for several years now and will happily continue.

An
Review β„–12

Fast and friendly!

Mu
Review β„–13

Cliff is a pleasure to work with. Very detailed oriented and knows his job very well. He has been instrumental in recommending and suggesting a lot of solutions for our business and is so accommodating. Cliff and Fast Signs would always be our partners for our signage needs.

Te
Review β„–14

Although the people at the front desk are friendly, there is a lack of professionalism with follow ups! I was guaranteed a product by Tuesday, and here we are Thursday. I called Wednesday after not receiving any information, and the person at the front desk said it’ll be done by mid day Wednesday. Mid day comes, no call, no email, nothing. Today I call, and the whole story changes about issues with my product, and the tech not being there. So now β€œFAST” signs cannot get my product to me until tomorrow (hopefully). As a business, if you say you will guarantee a service by a certain time, I would expect to see it then, and if there are issues just follow up with the customer to explain. Don’t have them chasing you to find out.

Ph
Review β„–15

Great communication during my project. Recommend highly!

TS
Review β„–16

Linda and Mike worked fast on making our company vans look sharp!

Tr
Review β„–17

I recently needed a last minute life-size cutout of a friend who was supposed to be a groomsman in a wedding, but was unable to attend due to him being a doctor working in close proximity of Covid patients.I didnt realize every Fastsigns location is an individual franchise, so I called each location for assistance. I had never needed any signs created, so I was new to the entire process. After calling the North Raleigh and Garner locations, I ended up speaking with Alissa at Fastsigns of Cary.She was friendly, patient, and walked me through all of the options I needed to consider to make this work for a special event. We had a few phone calls to discuss the details where I then relayed the information to my friends. I was impressed that she was considerate of my quick turnaround requirement when she followed up by calling me directly to make sure my order was placed in time to make my deadline.The other locations heard my initial request of a life size cutout and quoted me $100 MORE than what Alissa was able to put together. I needed something quick, affordable and custom--which I was able to get through Fastsigns Cary.

Ch
Review β„–18

Quality was excellent and true to the proof. The signs we ordered were heavy-duty enough for factory use. I also appreciate that they were able to ship the signs since we werent able to pick up.

Ur
Review β„–19

Your sales people took care of our needs and delivered a high quality product on time and on budget.

De
Review β„–20

If you need quality signs for an event, storefront or any type of display ad, these guys are the best. They do a lot of different kinds of signs and they have turned all our projects around fast. It is on time, always high quality and great looking. Really great customer service and super-friendly employees. I would highly recommend Fast Signs to anyone needing professional signage.

Ru
Review β„–21

Needed lettering put on my company vehicle in a hurry. The staff was very courteous. They were able to get the job done right away with no appointment and at a great price! Nice to have a local resource who can act fast and with a smile.

Na
Review β„–22

I was amazed that the proof was done in one day! I had to make one small change to the proof and it was taken care of in minutes. Everyone at Fastsigns was very friendly. I would definitely recommend them to anyone!!!

Ca
Review β„–23

I was very pleased with my recent experience with Fast Signs. Competent professional and courteous service with quality products.I recommend them and will use them again in the future.

Pe
Review β„–24

I called and ordered signs for my vehicle in the AM and had them done in the evening. Simple, easy straight forward experience. They allowed me to call in payment and help coordinate with me to get the signs picked up so that I would have them when I arrived in town. Excellent Customer Service and quality product for a fair and competitive price! I would give them 10 stars and will use them again!

Er
Review β„–25

Fast Signs Cary did a wonderful and life-saving job of getting some parking signs for an upcoming company event. I appreciate the wonderful customer service, prompt quote and overall experience. Well definitely call on Fast Signs Cary for our future sign needs. Thanks so much!

ma
Review β„–26

Great quality product, great customer service, very fast turn around time without lowering quality of product

Le
Review β„–27

We ordered some magnets last minute, and with my measurements being a little off they did not work with my truck.Everyone was extremely accommodating and fixed the issue for no extra cost. We appreciated the excellent customer service.

Mi
Review β„–28

I have been in real estate business since 1985, and have dealt with a lot of sign companies in my professional life. This time was really an exception that people who work in this sign shop were very professional. Their conducts with me was beyond imagination, they were on time, the price was fair, and their product was excellent. They did exactly what I wanted them to do. I am going to take all my businesses to them, and recommend them to my friends and colleagues.

Co
Review β„–29

Mr. and Mrs. Ray and their whole staff could not have been more accommodating or helpful with our very quick timeline and tight budget. My sons fifth grade class gave their elementary school a parting gift of a vinyl window sign on the front windows of their school. The Rays took it upon themselves to do a sight visit and then give us multiple examples of options from the logos we supplied. The schools staff and students could not be happier with the final product. The class of 2015 is so proud of the huge sign with their mascot, school name and dedication line that now welcomes students to their school. It is beyond perfect. Fast Signs is professional, fast, and so friendly. We will absolutely use them for all future signage needs. We could not be happier or more impressed. Thank you!!!

Ja
Review β„–30

Fast service. Easy to deal with

El
Review β„–31

From the initial inquiry to pick up, the experience with FastSigns of Cary was amazing! Alissa was thorough and so very helpful in making the proper decision for the perfect signs (materials & final production) for my husbands business. Customer service was outstanding, production was quick, quality was excellent, and the price was certainly reasonable & within my budget. My husband was so happy with the signs (they were a surprise) that he plans to place another order soon! Thank you FastSigns of Cary for an incredible job!

An
Review β„–32

High quality signs. High quality service. Just high quality people. Period.

Ja
Review β„–33

Alissa was extremely helpful and patient with me. The whole process took about two weeks and she dealt with some changes as well as many additions. All of the slowdowns were on my end. I would certainly use FASTSIGNS again when I need to get a sign made.

Ca
Review β„–34

The customer service was outstanding. Haley went above and beyond to meet our needs - she was extremely polite, courteous and professional. The design team did an amazing job. Everyone was personable, professional and caring.The finished product is stunning!

Kr
Review β„–35

Professional, customer-focused and very attentive to detail. I needed additional signs to match ones I had done years ago and they carefully analyzed the old signs and matched them perfectly. Thank you! Ill be back for all my future sign needs. --Cary customer 4/15/16

Cr
Review β„–36

Great 1st time experience with them. They made the process of getting new decals for my Durham chiropractic practice easy and they look great! I look forward to future orders with them. ~Dr. French

Su
Review β„–37

Great service and knowledge about how to design signs. The sign we had made looks amazing!!!

Ja
Review β„–38

With trepidation, I placed an order with a new owner of the store. It, happily, was a seamless transition and my large vinyl banner turned out beautifully. Thanks, guys, for a job well done.US Coast Guard Auxiliary

Br
Review β„–39

These guys are great! I had them make some roll up banners and they came out great. There were made quickly and the customers service exceeded my expectations!

Am
Review β„–40

Very personal service. Kept us in the loop at every step, professional communication, and helpful installation on site to put the finishing touches on our signage!

Je
Review β„–41

Great pricing and phenomenal customer service! Quick turn a round with a quality final product!

Pe
Review β„–42

Very polite and professional staff. My signs were done quickly. Keep up the good work guys!

Be
Review β„–43

We have being using Fast Signs for many years for our business and they have always done a great job. However today they went one step further. I brought a sign with hinges into them that had broken and they fixed it right then while I waited . The best part is they said no charge!!! It only took them less then 5 mins to repair it. They are top notch sign makers and their customer service is even better.

B
Review β„–44

Fast Signs did a great job on my van decal. They did exactly what they said and at the price I was quoted. I have already booked 6 jobs from customers, which has payed for the cost of the decal. I will definitely refer them and use Fast Signs in the future.

Am
Review β„–45

Im the Executive Director of a Christian non-profit which runs a food pantry in Garner, NC. When I asked for a quote the owners were exceptionally kind and were very quick to respond. I picked my completed signs up the very next day. I was very pleased with the finished product.

Pa
Review β„–46

Needed some Temporary Signs for a Fire Marshal Inspection - Fast Signs came through for us in hurry - Thank you

Ch
Review β„–47

The staff was very friendly, and very helpful. Any potential problems were cleared up early on, and when an emergency arose with one of our prints they fixed it and delivered. Extremely pleased with our order, will definitely be a repeat customer and will be suggest to others.

Je
Review β„–48

This company did a great job when they placed our corporate decals on our cars. They understood our needs and were very patient with our requests.

Da
Review β„–49

I needed a banner for Saturday. I placed my order on Thursday and had it by Friday! The banner looked great! The quality was superb!

No
Review β„–50

Best service around. If you ever had issues with customer service you will appreciate the fantastic service you get with this company. Thank you

Ke
Review β„–51

I received professional and courteous service at Fast Signs...their work was excellent and competitive in price. I recommend them highly.

Ca
Review β„–52

My experience with Fast Signs in Cary was flawless. I had a decently large order of custom signage that needed quick turnaround and they fulfilled our needs quickly and with great quality.

No
Review β„–53

I have used This FastSigns Location for over 3 years for automotive decals. They have always done a great job and provided great customer service, replacing anything that isnt right or just how I want. I would say they are direct and even keel, and agree that not the warmest interactions I have ever had but they have always provided great products and customer service for me. I will do more business with them and would recommend them.

Ro
Review β„–54

Great experience. I had some real estate signs made recently. They were easy to work with, responded promptly, and the quality of work was excellent. I will keep using them for my real estate signs.

Ma
Review β„–55

FastSigns in Cary, NC was great to work with. I was in need of a sign rather quickly. I was immediately assisted by Emily who was extremely professional, helpful and friendly. FastSigns in Cary is wonderful to work with. My sign was completed in the exact time they said it would be, it was very professional and very cost efficient. I would highly recommend this particular organization to anyone in need of signage. Thank you.. Mark Zimmerman, General Manager, Aloft Raleigh Hotel.

Co
Review β„–56

Theresa was amazing! We had a very small budget for our HOA event. Theresa made sure we had what we needed. The signs came out great! We’ll definitely use Cary FastSigns again.

Bo
Review β„–57

Great service! Very quick turnaround. They even guided me through on how to install the wall decals myself.

Je
Review β„–58

Great customer service and very quick to get our order completed!

Da
Review β„–59

Service was fast and efficient. Our sign looked amazing and Linda and Mike were prompt, courteous and went above and beyond to deliver the best service.

Co
Review β„–60

They are fantastic. Tina does a great job at the front and both owners are great. Husband and wife team, family-owned

Da
Review β„–61

Excellent experience! Highly recommend, great team and staff. Fast turnarounds and quality work!

Ca
Review β„–62

I arranged for them to redo a small roadside sign for my business. They gave me a quote and they asked for a deposit of $53.13 towards the total of $106.26. I gave them my debit card number over the phone for the deposit. I specifically asked if they would bill me for the remaining balance when the sign was done and they said yes. They did get the sign done quickly and it looked fine but then they sent me an e-mail receipt that indicated that they had charge my card the entire amount of $106.26 before I had even seen the sign. OK, I had only authorized only the $53.13 , but the sign was done quickly and to my satisfaction so I figured what the heck. They did the work, I owed them the money and they were paid.The next morning, however, I looked at my checking account on line and saw not only the charge for the $106.26 but also a charge for $1062.26. Both amounts had been removed from my checking account. After speaking with them it turned out that someone had accidentally keyed in the wrong amount. They thought they had voided the transaction but they did not do it correctly. It took 6 days for the money to be returned to my account and they acted like it was no big deal. Im sorry, but accidentally taking over a thousand dollars from my account is a big deal.I sent them an e-mail asking that they consider at least a partial refund (if not a full one) for the inconvenience but they never even bothered to reply to my request. I sent a similar e-mail a few days later and they again couldnt bother to reply.I also do agree with previous reviews, both here and on yelp, that their customer service is very bad. They have very poor people skills and can be very rude and abrasive on the phone.

Ti
Review β„–63

Fsst and affordable They took care of everything including Cary permits and installation. Great job!!

To
Review β„–64

Great work with fast turn around. I have used Fastsigns for three years and would recommend them. I cant imagine that you would not be pleased.

Ev
Review β„–65

Everything, quality is awesome, service is awesome, customer service is awesome and most of all turn-around is quick

Da
Review β„–66

Great place to deal with, fast service and helpful staff.

Ca
Review β„–67

FastSigns was just that - Fast and professional!! The final product was exactly what I was looking for and easy to use.

Bi
Review β„–68

Variety of eye catching products. Great service!

Mu
Review β„–69

Fast and great work! Highly recommend!

Er
Review β„–70

I have had several car decals and banners created at FastSigns and the process has always been pleasant and quick and the results are wonderful. Everyone there is friendly and helpful.

Di
Review β„–71

Quality product and great people to work with!

Br
Review β„–72

I needed signs for a golf tournament quickly and Mike and team came thru for me. Excellent communication through the entire process and the finished product was just what I needed!

A
Review β„–73

Used these guys for a Christmas gift and they do fantastic work if you need outdoor signs and banners printed.

Li
Review β„–74

Fast courteous service. They worked with our time frame which was very important.

Je
Review β„–75

The quality is superb, the staff has great attention to detail, prices are reasonable and jobs get done quickly.

Ly
Review β„–76

Very very friendly staff! Took care of my needs and worked with me on custom pricing. Lynn was great!

Ju
Review β„–77

Great company! Very professional quality workmanship.

Al
Review β„–78

I am a business owner in Cary, and agree with the rest of the reviews; their customer service & communications are horrible, and I definitely did not get my sign fast. When I did receive it, it did not look like the proof and was told the color normally does not look like the proof (whats the purpose of a proof then?). Then they put the rivets in the wrong place before asking where they needed to go, so had they repunched with my old sign in front of them. The rivets were too small and I had to hang w/ zip ties instead of the hooks that came with my frame. I asked them to redo it and they said they would, been over three weeks and they have not yet contacted me. Additionally, when they were supposed to charge the deposit, they charged the whole fee instead.With so many other sign companies in Cary to choose from, Ill be taking my sign need business elsewhere in the future.

Wi
Review β„–79

Wonderful customer service product delivery was on time and exceeded our expectations .

Mo
Review β„–80

They are fast and of good quality. And, the service is professional and helpful.

Ni
Review β„–81

I worked with this Fastsign many times and they have always been accurate and on time.

Ke
Review β„–82

Called in an order and the folks at Fastsign did an amazing job getting this turned around and available for us to pick it up the same day!! Thanks again guys for the hard work and great product.

Ro
Review β„–83

Very helpful, quick in replying to e-mails. Great end product!

De
Review β„–84

Excellent communication, understanding, and production! We have our new go-to sign company!

Xi
Review β„–85

Pretty efficient service, good quilty but price is a little bit more than I thought!

Ry
Review β„–86

I actually didnt get a sign from Fast signs because their communication was incredibly poor. This being the first sign company that I have worked with, I tried calling. I wanted to know if I had the proper files and dimensions, etc... The lady on the phone told me to go to the webpage. I said I had a few questions, They will be answered on the webpage.I submitted the information on the webpage. They billed me, we took care of that, and then charged me before printing the signs. They did not tell me until two days before I needed the file that the one I had sent was not usable. Then when I told them about mis dissatisfaction, they responded with a very rude email. I then explained my dissatisfaction and received another email informing me that they would refund the money, and not do the job. That put me back even further on getting the sign. Their customer service is absolutely pathetic. I would not recommend them.

So
Review β„–87

Excellent quality and customer service!

Bi
Review β„–88

Great service, and fast.

Ke
Review β„–89

Great signs, great service!

Ca
Review β„–90

Fast turnaround! Professional signs!

Sh
Review β„–91

Awesome custom service 😍❀!!! Walked in wanting 30 signs, and left with them within 15 min. Thanks for the help!

ba
Review β„–92

Very friendly and professional. Our banners have exceeded our expectations.

Be
Review β„–93

We started a new company and needed tradeshow printable materials, booth, table cloths, etc. Alissa Treadway did a fantastic job assisting us in both knowledge and application so we got exactly what we needed/wanted, and at a great price. I would highly recommend anyone looking for a good printing partner to go see Alissa as she will get it done for you, and done right! - Keep up the good work Alissa & Team!

Information
94 Photos
93 Comments
4.8 Rating
  • Address:501 James Jackson Ave, Cary, NC 27513, United States
  • Site:https://www.fastsigns.com/308-cary-nc?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=308
  • Phone:+1 919-460-3300
Categories
  • Sign shop
  • Banner store
  • Commercial printer
  • Digital printer
  • Exhibit
  • Graphic designer
  • Marketing consultant
  • Print shop
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Curbside pickup:Yes
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
Similar organizations