user
Capital Mazda of Cary Service
525 Crossroads Blvd, Cary, NC 27518, United States
Appearance

Comments
Te
Review №1

Bought a used CX-9 from Capital of Cary my salesman was Rob F. Very professional and knew the vehicle like it was his own. He answered every question that I had. He didn’t try to push the car on me, Again he was very professional and a laid back atmosphere. I would highly recommend this dealership and would buy my next car from here.

em
Review №2

Rick was extremely knowledgeable about everything I wanted to know. He went above and beyond for me and for that I am so grateful.

Ke
Review №3

Avoid this dealership at all costs. First, upon entry of the building, the whole place gives off the air of going out of business. There were only two cars in the showroom and one of them is pre-owned. Their overall inventory is low and the staff does not even know what they have in hand. After walking in, I was assigned a salesman to aid in turning in my lease and securing another. Joe was not only arrogant and rude, he also played ignorant on the process of pricing the lease. He would not answer questions I had about how much taxes and fees were. All he would do is show you the paper with lease payment totals after varying down payments. I asked for the money factor or for the fees being charged. He claimed the computer only gave him that paper and that was all he could tell us. He clearly had no interest in trying to help us or in making a deal. After he once again said he could not answer my questions and the price in front me of me is all there is, I left. Even though my lease was originally from that dealership and I had a good experience 3 years ago, clearly things have changed.If you do need a Mazda, I highly recommended going to Southern States Mazda. Even though I arrived late in the day, they were welcoming and thorough. They have many more cars available, even though they too are experiencing high turnover right now. They show pricing of lease along with a breakdown of all fees involved without even asking. I was able to get the exact car I had been looking at with Capital Mazda but here I was happy with the deal we made. I did not feel like they were trying to rip me off. They were knowledgeable and helpful. They are everything thar Capitol is not.

Be
Review №4

Thank you to Stephanie for outstanding customer service.Our car was repaired the same day! Thank you!!

Ti
Review №5

Just bought my new car at Mazda with pandemic the car industry has been turned upside down. The internet folks Blair and Will did a great job and got me a fair deal for both sides. Can wait to drive my sled and hope for a long continued relationship with the dealership.

Ca
Review №6

Only the best!

Pe
Review №7

Great service

Ia
Review №8

Al ways good help. Nice people

Ty
Review №9

Dropped off car for a recall, fixed promptly.

Information
33 Photos
9 Comments
4.3 Rating
  • Address:525 Crossroads Blvd, Cary, NC 27518, United States
  • Site:http://www.capitalmazdaofcary.com/
  • Phone:+1 919-859-2000
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–3pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations