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Bowers Service Co
128 W Central Ave, Carthage, MO 64836, United States
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Be
Review №1

Is there a ten star option? Bowers deserves one! My husband and I appreciate the fast, quality, professional and completely reasonably priced service from Jack at Bowers! Thank you for fixing our whirlpool fridge so fast! If ever we are in need, well call again!

Mi
Review №2

The tech, Jack, was awesome. He went above and beyond to solve a difficult issue with our Samsung made refrigerator. Samsung tech support told him to put the cover back on and walk away...that the fridge was toast. Thank you Jack for not walking away and for having the knowledge and the integrity to make the situation right. Four stars because it took 2 full weeks to get a schedule day for tech to arrive. That seems very not necessary to me for a company as successful as Bowers. Bowers, find and hire another tech or two.

Br
Review №3

Good honest reliable service. I dropped a dryer off for repair but they do make house calls.

Me
Review №4

Got to us in a matter of days fixed the fridge on the first visit reasonably priced service.

Fe
Review №5

The service is great and the staff Kim and Dr. Bowers are the best!

Ha
Review №6

They are very professional and fixed a problem with our refrigerator another repair company came out 3 times to repair. They are the best!!! I would highly recommend!!!

Ro
Review №7

Service was good. Done in timely matter. Had the part.He asked if we could throw away old part. Dont understand why they dont .

ga
Review №8

Quick, professional service-- they explain whats wrong & get it repaired quickly!

Je
Review №9

Very professional, always there when they say they will be there. Fixed our refrigerator. Very polite, they call the day before, to let us know when they will be there. Chris was our technician. Very nice and respectful.

Ma
Review №10

I was nervous because this was the first time i have called a service company to fix something before but the technician, Jack, was really nice and explained everything to me in a patient manner. Really appreciated the work he did and definitely would use their services again

Su
Review №11

I have been happy in the past with a washer and refrigerator repair. I called Bowers for a dishwasher repair and they came out and said nothing was wrong with it. When I called to have someone come back out, it was going to be more than a week. So I called another repair company and they fixed it the same day. I called Bowers to get a refund and they wouldn’t refund my money. Won’t use them again.

An
Review №12

We always trust Bowers. Wonderful to have a dependable appliance repair in town!

Li
Review №13

Jack was friendly and knowledgeable! He fixed my dryer quickly and it was more affordable than I thought it would be. I will definitely use them again.

Sh
Review №14

They are wonderful and have your appliances fixed as soon as possible.

Ji
Review №15

We’ve used Bowers Service company twice recently. Once to install a new appliance and once to repair older one. We couldn’t be more pleased with their professionalism. The repair technician was on time, in a spotless uniform and took care of our appliances in a timely manner. Bowers is who we will call if we ever need someone again.

Tr
Review №16

Bowers provided excellent service and pricing for repair of our refrigerator. Jerome, the technician they sent to do the service call was very polite and knowledgeable. He walked us through what he was doing to diagnose the problem and explained to us what was going on and what was needed to fix the issue. I would not hesitate to use Bowers again in the future.

Mi
Review №17

The service was excellent. We have had such good experience with John Carter that we waited for him to become available. Bowers is the only appliance service that we use.Mike

Va
Review №18

On 8-23-2019 Bowers service co sent out a technician to repair my GE Profile dishwasher that is roughly two years old. I will start with saying my home is new and we have a lot of home building going on which means trucks, trailers, and machinery up and down my street. I had to put a cone up to keep vehicles off my driveway because of damage to the yard and driveway. Strike I, the tech just drove around the cone and on to my driveway not knowing why the cone had been placed there, he did not care. He could have easily parked on the street. Strike II, my wife is very clean so I asked him to remove shoes, and he refused saying we dont do that at Bowers, company policy is that shoes always stay on regardless. Luckily I had some booties from our home build. Strike III, he came in and basically did the exact same trouble shooting that we had already performed. I come from an aviation back ground so Im very familiar with electronics and mechanics. He then told me he would have to throw parts at it until its fixed, could get very expensive. When he said that I realized he just wasted my time and money. I told him I would purchase another dishwasher and he left, but not before taking my $59.00 for doing absolutely nothing. Later that afternoon I removed the dishwasher for troubleshooting. I found a bad control panel and I ordered the part. Basically I donated $59.00 dollars to the Bowers Christmas party. (LESSON LEARNED)

Jo
Review №19

Robert diagnosed the problem with our washing machine within 5 minutes, ordered new part come back 3 days later replaced part in 30 minutes and we were up and running again. Excellent communication and customer service. I refer them to anyone who needs service.

Mi
Review №20

The quality of service this company performs is so outstanding. The company I work for, Christian County Courthouse, has a fridge that needed service. The owner took it upon himself to come after hours when it was convenient for the courthouse personnel & completed the job! Such amazing work ethic!!!!

N
Review №21

Reliable expertise. Refrigerator went down and these guys at Bowers explained everything in a way I could understand. Handled warranty issues and were able to diagnose my unit properly. It was nice having a qualified team, whos words you could trust. Thank you Bowers Service Co for helping my family get our refrigerator issues resolved!

Ma
Review №22

Never made it there.

Co
Review №23

We have used Bowers for years. When my LG refrigerator stopped working, the technician knew within minutes what was wrong. He changed the compressor and had us up and running in no time. He has fixed my dryer several times as well! Its wonderful to still have someone these days that we trust to leave in our home. As well, trust to treat us right.

Ro
Review №24

Very personable, great service.

an
Review №25

Bowers Service Company has the best Service Technicians. Robert came to our home and installed our gas range and fixed our dryer. He was professional and considerate and did a perfect job. Thank Robert and Bowers! Customer Service is still alive at Bowers!

Me
Review №26

Great service! Everyone in the office was very helpful and kind. Definitely would recommend and use their services again.

Ji
Review №27

The service technician that Bowers Appliance sent to our house was prompt, curtesy, and extremely professional. He was able to repair our Electrolux dishwasher for far less money than I had anticipated. We will definitely call on Bowers Service Company in the future if we have an Appliance that needs repaired.

Ta
Review №28

Very prompt, punctual, and wonderful customer service. In person, or on the phone, they are very polite and sincerely care about their customers. They communicate and keep customers informed. Im very pleased with this company.

Ch
Review №29

Arrived 5 minutes early and was extremely knowledgeable, honest and fair. Highly recommend Bower’s if you need any appliance repaired

Mr
Review №30

Good people. Honest and trustworthy. They will fix what you have broken if its fixable.

St
Review №31

I recently had a bad experience with Bowers. I want to say all is good now. The owner took the time to discuss my issue, and that is a rare thing now days. Thank you again.

Ja
Review №32

They were very responsive and knowledgeable.

De
Review №33

They are excellent weve used them for years, fast response and fair pricing, in fact they are here now working on my LG refrigerator, we trust their expertise, we will use no one else...

Ch
Review №34

We have called on Bowers several times for appliance repair. They are expedient and treat you right. They do not charge you just because they can. One one occasion, our repair was minor and simple and the serviceman discounted the call fee; on another occasion they diagnosed my problem over the phone and just avoided the service call all together. Because of these experiences, we continue to call Bowers for all our appliance repair needs.

Ge
Review №35

Very nice and excellent service.

La
Review №36

Very helpful

Sh
Review №37

Fixed my dry and had the part in stock. Same day service!

Do
Review №38

Trustworthy, knowledgable, fair, just great home service in general.

Information
11 Photos
38 Comments
4.8 Rating
  • Address:128 W Central Ave, Carthage, MO 64836, United States
  • Site:http://www.bowersservice.com/
  • Phone:+1 417-358-8808
Categories
  • Appliance repair service
  • Used appliance store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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