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Paschal Air, Plumbing & Electric
2305 Missouri Ave, Carthage, MO 64836, United States
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Lo
Review №1

Best AC serviced we’ve used in the area even against local competitors. Bobby came out twice in 2 days for our AC and was very friendly and so helpful! He fixed the problem and explained to me in terms I could understand! I also really appreciated Bobby teaching me a few simple tips and some advice on maintaining and getting the most out of our AC— that I had no idea about before! Very professional and quick! Highly recommend Paschal and of course Bobby! Thanks again!

We
Review №2

Jake was outstanding. He was clearly knowledgeable and very courteous. He explained everything in detail while remaining relatable. I will be recommending this company and requesting him for future home improvement projects. Thank you for your excellent service. Paschal is doing something right by having employees like Jake.

Ke
Review №3

Michael was very professional and had answers for all of my questions. He recommended a new system, but charged no more than the service fee as he said he would. I look forward to working more with Paschal in the future.

To
Review №4

We received excellent service from Paschal! We had a leak that had to be found and repaired. The plumbing and hvac services were utilized. They are the only business that I received a timely call back or update from when trying to find someone to come out to our house. They were even able to have same day service. Paschal was very professional and reasonably priced! Will be using them from now on! Highly recommended.

An
Review №5

Our AC quit working in July on a Saturday night. We left a message Sunday morning for service. We received a quick response and had a technician at the house by Sunday afternoon. Kevin was professional and friendly and very helpful and he answered all of our questions. He worked quickly to find and fix the issue. The cost was reasonable, especially for a Sunday afternoon. We had previously purchased a service agreement with Paschal which saved us money, so we recommend having a service agreement in place for emergencies.

Sh
Review №6

So happy to have found Paschal! This company is amazing! They show up at the appointed time, work hard to solve the issue and are very professional! They have installed a new unit at my house and worked on several rentals of ours and we have been very pleased each and every time!

Re
Review №7

I wouldn’t use anyone else. Customer service is amazing. Professional and highly qualified service technicians. They show up as scheduled and make sure the customer is satisfied before they leave. Wonderful company.

La
Review №8

Incredible response time and quick diagnosis/repair. While Paschal is a tad more expensive it’s like a “buy once cry once.” They have stocked vans, don’t charge by the hour, and have quality parts and well-trainer friendly people. Dillon let me hang around and even learn about what was going on (I’m nerdy like that). It was nice to learn what I could do as a homeowner and what I should leave to the professionals. He also was able to estimate the remaining life of our unit and give a reasonable suggestion for a replacement unit. He was dispatched to a town that he had already been to, and it was well past 5:00, and he was not the least bit salty about it. That’s work ethic and professionalism in my eyes!I recommend Paschal if you are someone who pays a little more for rapid response, quality parts, and good customer service.

Sw
Review №9

Ken was actually 5 minutes early for the time window I had been given. He was polite, efficient and knowledgeable. I would highly recommend this company if he is an example of the other service people in their organization!

Ki
Review №10

Val was awesome!! He worked REALLY hard to figure out my faucet leak/replacement. He went over and above to get it all done. His apprentice Michael learned some valuable things today! Thank you guys for your hard work, being kind to my pups,and cleaning up after all your hard work. I appreciate you!!!

Pa
Review №11

Bobby, the tech, was excellent, helpful and professional. He was most hwlpful with installing and explaining the ecobee system.

Wa
Review №12

The service tech, Demondrick Davis was so helpful and courteous. He explained everything thoroughly and did not hesitate to answer my many questions. I would recommend Paschal. I feel as though I was well taken care of and I am not worried about my AC or Heating.

Mi
Review №13

Very much appreciated the efficiency yet high attention to detail of my inspection. Time was taken to go through the systems with me and I felt honesty and sincerity in the recommendations given. Would recommend and will use for future service. Dillon did a great job and very much appreciated his professionalism.

Mo
Review №14

Our AC went out in August and Paschal had someone out within a couple of hours! Tommy was great and clearly communicated what was going on while helping us figure out our options. Highly recommend!

Vi
Review №15

Tommy provided great communication about when he would arrive. Quick, efficient and very clean work! Super polite! Thanks! Definitely using Paschal for future projects!

Ma
Review №16

Yall, go with Paschals! My technicians Ty and Brian were polite and professional. They didnt try to oversell me on a quote, and their plumbing repairs were quick but thorough. We will definitely use them for all our future plumbing needs.

Du
Review №17

I only took 1 star off because the day of installation I was called after taking the day off work to be told the installation wasnt happening because the unit was damaged. But they explained that they wanted us to have the best possible equipment available. When they arrived to do the installation 3 days later they discovered the new unit was also damaged and had to order a new one. Which another employee brought just an hour later and everything went great after that. As frustrating as it was considering I was without ac for over a month. I have to say the folks at Paschal really gave us their best despite things beyond their control. I would highly recommend them Im the future.

Sh
Review №18

I would recommend Paschal for HVAC maintenance. Michael was great, he explained the condition of our units and parts that needed replaced. He was on time, thorough job, and addressed all our questions. We signed up for their maintenance plan as a result of our experience with him!

Al
Review №19

Dillon came out and was super helpful! He came out and answered all of my questions. He called when he was about 10 minutes out. He was super friendly and gave me a heads up of any possible problems that could happen.

Ma
Review №20

They set us up for an affordable servicing. They offered a fix for now to try to maintain our system. They got us in during a heat wave, and the guy who helped was very nice. He explained and answered all our questions.

He
Review №21

Michael was very professional, thorough and got us fixed late one evening so we could have cool air during very hot temperatures. Was so grateful for his service and walking us through options and explaining everything to us. Would definitely use him and Paschal again!

Ja
Review №22

The company is very customer service oriented. It is a pleasure to work with a company that is not only responsive to the customer, but has professionals who have the knowledge, skill, and abilities to install, repair, and troubleshoot any issue. I would highly recommend them.

Am
Review №23

Dillon was able to find the issue with my AC and have it fixed in a jiffy. He was knowledgeable, professional, and kind! Thankful the pups and I dont have to sweat another night.

Mi
Review №24

They were able to get to us earlier than scheduled and Andrew stayed until everything was totally taken care and things were running smoothly. He was very friendly, informative and professional.Definitely will use them again when needed

Na
Review №25

Dillon was awesome! Fixed our AC very quickly. Would recommend to anyone who asked!

Ki
Review №26

Kyle was great help! He figured out the problem right away and found the solution to help me. He was very kind and polite. He did an excellent job and I am thankful he could help me! Thank you!

Er
Review №27

Tommy did a great job going through my 2 geo thermal units. Answered all my questions and solved a couple of issues that helped whole house run better

Lo
Review №28

Andrew replaced the fan motor on the outdoor unit and cleaned the unit. This required his driving to Springdale to retrieve a replacement motor and then return to Bella Vista. His work ethic and attitude is excellent. Both of these attributes are sorely lacking in a great majority of service providers. Paschal has provided both my heat and air unit and the maintenance on said unit for the past twelve years. That just about says it all.

Br
Review №29

Can’t believe how fast we had hot water back to the house!!! Jesse & Adam were fantastic. Great communication and very knowledgeable when explaining.

Ed
Review №30

My technician was knowledgeable and shared things I could do to protect my unit. They serviced my heat and ac. The service contract is a great deal and I will be keeping it!

Lu
Review №31

Super nice and guy and very helpful. He gave suggestions and solutions and it didn’t feel like he was just trying to get my money. Great service!

Br
Review №32

They came out and gave an estimate to replace the water heater. Scheduled it for the following Tuesday. Everyone I dealt with in the process was very polite, friendly, and helpful. Despite it being later than expected when they showed up, the guys (Jesse and Adam), obviously tired from a long day, were still very polite, friendly and professional. They answered all my questions (of which I ask a lot) and were very helpful. The job got done, the new water heater is in and up to code, and all is well.

Ji
Review №33

Finally I have found someone who figured out my plumbing problems. Very professional and tenacious about diagnosing and resolving my issues. These guys were very thorough and completed everything to my satisfaction.

Sa
Review №34

Garrett was very professional, friendly and very knowledgeable. He was able to root cause my AC issue immediately. He was very efficient and precise. I would recommend Paschal to everyone. My AC is back on and running.

Au
Review №35

The technician explained everything to me and walked me through the options so that I could make the most educated choice. I was grateful that they didnt try to just make me take the most expensive course of action.

Ch
Review №36

Dillon was absolutely wonderful! He was quick and polite and put us at ease right away. I was so worried this was going to be a big ordeal and it wasn’t. I’d absolutely use Paschal again if needed.

Co
Review №37

Kevin was very professional and worked quickly! I wish the company could have given me a better service time estimate. Even so, I will use them for future service.

Ke
Review №38

Bobby B. was our technician- Outstanding communication, customer service and knowledgable technician. I highly recommend this company. I have called so many repairman to service this ac over the years without diagnosing the root cause of the problem. Not only did they get to the bottom of the issue they fixed it quickly and at a reasonable price. Super nice, super knowledgable and very patient with answering my ignorant questions. I will definitely use them again in the future and refer others. Amazing experience!!!

Sh
Review №39

Michael was so kind and professional. He clearly was respectful of our space. He explained the charges before any work was done and the price was so reasonable. We will use you for all our needs and we will expect Michael to do our work. Thank you

My
Review №40

The person who came was very friendly. He explained everything that needed to be done. He answered all my questions honestly. He also went above and beyond explaining to my kid what he was doing.

Pa
Review №41

Brandon was very efficient with checking the AC and was very ready to answer my questions. He also shared my contact info with a colleague related to my questions about duct cleaning. I’ve been very satisfied with my contacts with Pascal and plan to continue.

Sa
Review №42

Brandon and David were on time, courteous, Covid-conscious (wearing masks in our home), and took the time to listen to our issues. They were thorough in their analysis of what caused our leak. They took the time to explain everything with photos of the leak. They had a possible solution to a problem we’ve been dealing with for at least 2 years. We’ve had several companies come out to try to fix our humidity/mold problems, but nothing was ever looked at this thoroughly. I have confidence with with recommendations they’ve made that we are finally going to see some results.They also didn’t assume that we were doing to do everything they’ve recommended, however, They were humble stating, “...if you choose us to do the work...”. I like the one stop shop idea!! We will definitely be using them to complete the job! I highly recommend Paschal to anyone with heating/air/electric work to be done!

Be
Review №43

Tommy from Paschal came out first thing this morning to troubleshoot our leaking AC unit. He was professional, courteous, and was able to fix our problem in about 30 minutes. Great experience with Paschal and they will continue to be our first call for any plumbing or hvac needs.Ben H

Jo
Review №44

Always a seamless experience - very professional and kind technicians, on time, and very straightforward about repairs/estimates. Excellent company

Er
Review №45

Michael was wonderful!! He explained everything he was doing and was able to get our AC unit diagnosed and temporarily working while he ordered some parts!! Thanks so much for taking all the extra time!

Ge
Review №46

We have have used Paschal Air, Plumbing and Electric 4 times in the past 6 months for 2 different issues, and We are very pleased with everything they do. We have called them for a plumbing issue, an the tech was professional, clean, punctual and knowledgeable. The other visits were for our HVAC System. They came by and surveyed the system and talked with us about our wishes and gave us their recommendations. About a month later, they came and installed the system in 1 day. About 6 months later (today) we had our first of 2 free maintenance checkups for the first year and they certified the installation also. Again we are very happy with Paschal.

Mi
Review №47

Dayton, received 5 stars out of 5 stars. A 5 being the highest !! Very professional and just a great worker !! I hope he is our service provider next time I need servicedThank you!Michelle Elijah

Ry
Review №48

1. Dillon showed up at a reasonable time and didn’t make me have to wait around.2. He was very personable and made for a very pleasing experience.3. He also provided me with helpful tips to keep my AC unit running properly.#fivestars

Ro
Review №49

Excellent all the way! I highly recommend these people. They knew exactly what to do and did it well.

h
Review №50

Thanks Tommy for your great service. Got my heat up and running same day within hours of my call. Professional, affordable and very informative 👍

Sc
Review №51

Kenneth Self was a really nice, polite man. Explained everything and answered all of my questions. Thank you Kenneth!

Jo
Review №52

Dayton was very attentive and had a great attention to detail. He ensured that I understood all his findings and answered all my questions. Very professional! I am very pleased with the service provided!

Mu
Review №53

Tommy was very professional and thorough. Hope to see him for the fall maintenance.

ra
Review №54

Jacob was extremely courteous and competent. We enjoyed having him in our home. Very conscientious about putting in protective shoe wear!

S
Review №55

Malick was a great tech, and David made sure all details were completed. Appreciated their knowledge and professionalism.

Al
Review №56

Paschal was able to schedule my service appointment within 24 hours of calling. Tommy was friendly, introduced himself upon arrival, and was quick and efficient in diagnosing and solving the issue. Fortunately, it wasn’t a bigger issue, but we are thankful for the sense of urgency in making the service call and fixing the problem.

Br
Review №57

Our AC started to blow warm air. We called Paschal at 7:30 in the morning and they had it going by 3 that afternoon. Travis was very professional and had everything to get the job done on his truck. Great job!

Br
Review №58

I called Paschal today and they were able to get me in the same day to take a look at my heat and why it wasn’t operating properly. Kevin came out and did the work on the unit. The company as a whole was very polite and professional. I went ahead and signed up for their planned maintenance program and will definitely be using these guys for all my future heat and air needs.

Sh
Review №59

The technician that came out to fix our AC was excellent, informative, thorough and trustworthy! I will be asking for him again for our service needs. Thank you!

Ed
Review №60

I had the service technician named Michael come out to my home and he did a complete maintenance and care on my HVAC system and fixed my issue that I was having. My a/c wasn’t working very well. I called them to get it checked out and they literally came to my home within a few hours! I’d also recommend the maintenance and care plan that they have to offer! It’ll save you a whole lotta money down the stretch!

to
Review №61

Dillon was our service tech and he went above and beyond working on our system. He arrived just before 9am and left around 4:30. Many phone calls and trips to the shop later, he fixed our A/C that many have tried fixing before. Thank you so much for all the hard work.

Dr
Review №62

Dillon was very professional and took care of me right away. I highly recommend!

Is
Review №63

Dillon was very knowledgeable and even wakes me through why the problem happened in the first place. Highly Recommended! Will be using again

Me
Review №64

From start to finish, this company is solid. They serviced a different home I rented before and I was excited to hear they were coming out to address the 5-month old issue two other companies failed to fix. Stacey with scheduling was very friendly and professional. Tommy came out and did a fantastic job. He quickly understood the issue and addressed it effortlessly. He made sure everything was working the way it should and found something else that shouldve been caught by either of the previous companies. I highly recommend Paschal.

Da
Review №65

Bobby was prompt, friendly, helpful, patient and frank. He was very professional, and took the time to explain things, not once, not twice, but three times, so that each of us in the household were on the same page. He provided practical advice and options as well as hands on instructions and explanations. I would call him again any time! Our cats also give him 10/10.

Ke
Review №66

They were right on time professional and very helpful. The installation was quick and thorough.

Jo
Review №67

Juan Nunez was here to do regular maintenance today on my air conditioners. Wore mask and slippers while inside the house and gave me a detailed explanation of what was a little bit off and options to fix. Juan was very thorough and I have nothing but praise for his service.

Ka
Review №68

We had issues with slow flowing toilets on a Sunday. We called Paschal, and ever person we spoke with was upbeat and pleasant and focused on trying to get our problem resolved.

SE
Review №69

Bobby showed up. He was very professional and very personable. I definitely felt like I was in good hands. Will definitely use them again!

Te
Review №70

Michael our technician came out on a Saturday and fixed a leak as well as other repairs. He was very courteous and professional. Thank you so much for such a quick response.

Ma
Review №71

Kevin Mynatt was on time, professional and friendly, very willing to discuss options, able to explain the problems , fixed it, knowledgeable , and very helpful. It’s much cooler already.

Ch
Review №72

Dennis was great. Fixed my issue quickly and thoroughly. Highly recommend

Ke
Review №73

Always kind & professional anytime I call or I talk to the service techs they send out! Theyve always taken extra precautions to keep my family safe as well with Covid going on! Definitely recommend them as they are great to deal with & have fair prices!😊

Ch
Review №74

Dillon did a great job taking care of the maintenance for our AC units.

Va
Review №75

I do not recommend this company. The tech they send was very inexperienced. After looking lost and not finding the issue with my ac he tried to sell me a new system! My current system is only 4 years old! He left without fixing the issue and still charged me $140!! I called a different company after he left. The other company was able to come out the same day. Their tech found and repaired issue in 30 min and only charged $98.

Ju
Review №76

Aside from being a pleasant, friendly guy, Garrett was very thorough and knowledgeable. He eased our minds about entering what looks to be a long, hot summer!

Al
Review №77

Dillon came out to service my hvac system and was very professional. It was a basic job that just needed to be looked at but he took the time it needed to check all things that needed to be serviced. I give him a 5 star thumbs up thanks Dillon!

Ri
Review №78

Mr. Davis did an excellent job. I would highly recommend him and this company.

Ch
Review №79

Outstanding service from Dillon. Went way over and beyond effort wise. Outstanding company.

Ka
Review №80

Paschal was our one stop shop. Our first encounter with paschal was with Dallas for a consultation. He was informative and respectful especially durning our toddlers nap time. Because of the great price and warranties paschal offers, we decided to schedule an install. They were able to get on the books within a timely manner even with the summer rush. Durning our wait, our already struggling AC gave out completely. My husband called and they said they didnt have anyone available but, would make sure we got worked in. We were more then grateful because Im currently eight months pregnant and we have a toddler. Early that evening paschal came out and put a band-aid on our AC to get us by.InstallationAdam and his coworker were the upmost professional durning the removing and installation of our new AC unit, duct work and furnace. They cleaned up after themselves daily and were able to give us AC promptly. Professional and respectful. We are well pleased with this company and we highly recommend them!

Sa
Review №81

Tommy is the best! We have used this company for years and for several houses. They are professional and very efficient. I HIGHLY recommend this company!!

Je
Review №82

Joseph the technician was very professional and helpful. He showed up on time, explained the work and completed his work in a timely manner. Great job and you can send Joseph back any time!

Ta
Review №83

He was professional and prompt. He answered all my questions and was very friendly and nice. He took care of my maintenance in a timely manner as well.

To
Review №84

Convenience is very important to us, and they are alway able to work with our schedule. Knowledgeable technicians, with great customer service. Highly recommend their services.

Ru
Review №85

We have regained confidence in this field of business. They make it so easy. Really nice to seniors.

Iv
Review №86

I needed service as soon as possible and they delivered. Very professional!

Sk
Review №87

Kevin was great, sweet, honest. I appreciate someone laying out the facts and giving it to me straight

Ti
Review №88

Great experience. Technician was very professional and was also teaching me a few things about maintenance. Will definitely be using Paschal again.

Bi
Review №89

Bobby was a great technician, courteous, and explained good and faulty AC unit. Was glad to get my unit running correctly again. Will use Paschal again. Thanks Bobby.

Am
Review №90

Michael arrived when he said he would. He was very polite and showed us pictures of the problem and explained our options. He even fixed it the same day!

Mi
Review №91

Tommy came out and get my unit back up and running. He was very knowledgeable about everything and wasn’t hesitant to share information regarding my system and upkeep of it.

BY
Review №92

Outstanding experience. Dayton was excellent, took time to listen. Very happy business transaction!

jo
Review №93

Very knowledgeable did a good job will use you again in the future

ja
Review №94

Joseph was on time, knowledgeable & very pleasant! No sugar-coating.. straight up! Thank you for the full truth! We will use him again !

Se
Review №95

Professional and polite. Explained every step and offered options and advice. Great value.

Ka
Review №96

Dillon, was absolutely the best! Very kind and professional & very patient with all of our questions!

Sa
Review №97

Called Paschal to get the running AC Unit serviced - summer maintenance.Technician changed a couple capacitors.Now the unit is fried. They not only charge me once $ 400 plus, the second time technicians came, checked everything and told me nothing is wrong with the parts he replaced and charged me $ 70 plus.

Da
Review №98

Michael was very thorough and let me know the cost up front.

Ma
Review №99

Tommy did a great job of tuning us up for the summer. Fair and honest advice. Trustworthy and reputable company - unlike many other scammers out there.

ge
Review №100

Dillon was professional and diligent. It would be nice to have him do my ac unit any time.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2305 Missouri Ave, Carthage, MO 64836, United States
  • Site:https://gopaschal.com/
  • Phone:+1 417-358-5592
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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