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B&L Recovery & Towing
100 Minue St, Carteret, NJ 07008, United States
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M&
Review №1

Employees like Dennis are what make a business reputable. We lost a wheel trailering a boat 100+ miles from home. Dennis was extremely kind, professional and helpful, from the moment he showed up. I have never posted a review of anything before, which goes to show how thankful I am for the services provided by B&L and the kindness of Dennis in our time of need. Thanks guys! (but I hope I never have to call you again :)

Da
Review №2

Smitty is an amazing driver ! He saved my son off the side of the garden state parkway while he hit some debris on the road! Smitty took us where we were safe and secure so we could wait for AAA. He stayed the whole time and made sure we were safe. Very thankful for his help!

Ka
Review №3

My boyfriend and I were in route to Boston and our windshield wipers stopped working in the middle of a big storm. Dennis S arrived within 10 minutes of us calling our insurance company. He towed us to safety and was incredibly professional. We highly recommend B&L towing, especially Dennis S!

Kr
Review №4

Dennis was amazing. My daughter’s vehicle was disabled 7-27-21 and he showed up with a smile during an intense experience on the Parkway. He answered all our questions. He was very helpful. Highly recommended. Thanks again for everything.

Ja
Review №5

Smitty rescued me from the side of the parkway while traffic was at 80mph! I hit debris from someone’s negligence not securing their cargo. Smitty stayed with me the whole time to make sure I was safe. I thank him dearly.

EV
Review №6

Smitty was exceptional he went above and beyond never met anyone like this man.Happy and eager to help with a smile! Amazing!

Ji
Review №7

The company was so helpful. My car broke down late at night and when I called, Dennis S. came to help. He was so helpful and professional. He made me feel very safe and spoke to me while I was in the truck so that I felt safe and calm. I would definitely recommend this company!

Sh
Review №8

Dennis S. towed my car while I was stranded out of town, on the way to visit a friend. Very friendly and professional, and he made the best out of an unideal situation!

An
Review №9

Highly recommend this towing company! Dennis was prompt and highly professional! What we thought was wrong with the car was actually the complete opposite. Ive used towing companies before but never received the service I did with this one! It’s truly hard to find people who find joy in their job these days and will go above and beyond for customer satisfaction! HIGHLY, highly recommend!

Jo
Review №10

I have been a tow man on and off for over 40 years and I have to say I was extremely impressed with the service provided by your company as exemplified by your operator, Smitty. From the extremely high level of professional service, to the care and cleanliness demonstrated in your equipment, I was completely satisfied with the experience. Keep up the good work.

Ha
Review №11

Dennis S. went above and beyond to make sure that my car was going to get me home. He carefully explained what was happening with the car, and even took a moment to show me how to fix it for myself if it happens again. He was timely, friendly, and professional. Will definitely use B&L again!

Ca
Review №12

Dennis Smitty was awesome to us because we are older and we’re so scared. He was very informative and kind and reassured us we would be safe until triple A could get usI would give him 5 s starsHe’s a keeper. Thank u Dennis

Al
Review №13

B&L towing was a great company to deal with. Dennis the driver went above and beyond. He had to deal with some dangerous situations because I was stuck in a bad spot on the parkway. Kudos to a job well done. Thank you!!!

Em
Review №14

I cannot recommend this towing company enough, you are going to be especially lucky is Dennis S is your driver. I was driving with my mom down the New Jersey turnpike and our rental car (thrifty) broke down. We were unable to contact Thrifty customer service but Dennis was able communicate with us directly. He arrived and got us out of the car safety, then drove us to a great location where we could attempt to connect with Thrifty’s assistance. Dennis provided the best service we could have asked for and handled this extremely stressful situation with thoughtfulness and kindness. I am so grateful that we were in such great hands. Thank you again!

An
Review №15

My fiance broke down the other day w my daughter. A driver by the name of Dennis picked us up. This driver was excellent w my misses and child. She said safety was a major concern. He was extremely careful handling our car and even took her to a good mechanic that got her back on the road in under an hour. Your professionalism didnt go unnoticed. We really appreciated him keeping my daughter safe. Thank you Dennis.

Mi
Review №16

The tower we got named Smithy was on time, so professional, and extremely helpful. He helped us with every question and made it so easy for us! I will recommend this company to everyone!

Na
Review №17

My car broke down today on the turnpike with my daughter inside and I was lucky enough to have Dennis as our tow driver. He was courteous, friendly, efficient, knowledgeable and showed genuine concern and caring for us and our situation! Our potentially horrendous day was made so much better (as good as your car breaking down can be). Thanks again Dennis!

ne
Review №18

Drivers name was Dennis and he was awesome , man made a stressful experience calmer. I would use B and L again due to this drivers awesome personality and professionalism.

Ra
Review №19

Dennis S. showed up right away to help my wife and daughter who were stuck on the side of the Garden State Parkway with a blow out. Dennis was very professional and was able to keep them calm while he changed the tire.He was a great help and we appreciate it.

Da
Review №20

Dennis S. was the attendant that towed our car safely from the parkway to our designated place.He arrived on time and made sure that we were also safe. Excellent customer service and professionalism.

st
Review №21

DENNIS S looked me out on the parkway. Great service, Great guy. very appreciated. He’s a stand up guy!

Ca
Review №22

Was driving home from New York and got a flat on the Turnpike. My bad day turned better when Dennis S. came to save the day!! He had the upmost respect, showed genuine concern, very knowledgeable, and made sure i was safe. He treated me like i was his own kid. I felt very safe in his care and he made sure i was taken care of at the body shop!!! He’s one of those very few souls left in this world that seriously and genuinely cares!!! B&L Towing have made a very good choice in having employed him!! Helping keep others safe no one i’d trust other than my man Dennis!!

Em
Review №23

Mark arrived promptly to tow my car from the NJ Turnpike. He was very patient and took the time to explain my options and offer advice. He ensured that I was safe and went out of his way to find a safe location to drop me off as I awaited my ride. Ultimately, I remained a passenger in his truck and felt comfortable throughout the 70 mile distance. It was clear that Mark is very knowledgable and takes great pride in his work.

Ra
Review №24

I used B&L Towing recently and this company by far is the most professional, convenient, and supportive towing company I ever came across. Smitty was the driver that came to give me a hand, and he gave me the upmost respect, he was also careful and courteous. We need more helpful people like him. Shoutout to SMITTY 😄😄

Da
Review №25

Dennis s was amazing .. great customer service skills and efficient worker

Ba
Review №26

Dennis s towed my vehicle today. He was extremely pleasant and very professional. I definitely would recommend b&l towing and especially Dennis to anyone that needs road service.

Ka
Review №27

Dennis S. was the best! I especially appreciated the way he handled me and my stepdaughter in the safest way. Please hold on to him. He’s a keeper!

An
Review №28

Smitty was very proficient and professional. He saved the day with a smile. I am a very satisfied customer.

Na
Review №29

TRUCKERS DONT TAKE YOUR TRUCK HERE!!!!!!! THEY WILL RIP YOU OFF!!!!!!!! THEY OVER CHARGE!!!! AND TAKE ADVANTAGE OF OUT TOWNERS AND VERY.... VERY.... NASTY POEPLE!!!

Ju
Review №30

Mark from B&L Towing saved us when our car hit a pothole on the NJ Turnpike, leaving us stuck on the side of the road. He arrived timely and his expertise in his field kept us calm as he safely got us and our car off the busy road. He even had us laughing during a stressful and undesirable situation. Being from out of state and three hours from home, and that it was nearly 7pm on a Saturday night, Mark was able to suggest and take us to an area that had not only a tire shop that could help us first thing Sunday morning, but also a hotel to stay at for the night within walking distance to the tire shop. Thank you to Mark and B&L Recovery and Towing!

P
Review №31

I broke down on the Parkway today so needless to say it wasn’t a good day for me! However the one silver lining of that otherwise bad experience was running into Dennis S of B and L towing! Dennis S was not only extremely professional but he was also a great gentleman and a scholar of all things automotive. If I ever break down again on the parkway which I hope never happens I hope I have the good fortune of running into Dennis S once again! He did a really great job!

Ma
Review №32

B&L Towing helped me today when I broke down on the side of the NJ Turnpike! Dennis was my personal superhero and helped me get safely to the tow truck and out of the situation. He was super friendly and attentive and took care of me through the ordeal. Thank you Dennis!!!

Le
Review №33

Dennis helped when I had a flat tire and everything worked out very quickly and very kind person. I strongly recommend B & L towing.

Bh
Review №34

I had a guy named Mark come in and give me a tow towards my mechanic, he was very professional because he told me exactly what was wrong with my car which means he has mechanical experience. Honestly this outstanding service was above and beyond, he dropped my car off with ease and was quick and energetic. I appreciate this man because triple A didn’t come to the rescue! Must try this service out sometime.

Ma
Review №35

Dennis S was a Great Help, The man Really Knows His Stuff. B&L Should Make Him a Partner So They Never Loose Him. Thanks Again Dennis

Xa
Review №36

The only reason I didn’t give 5 stars is due to the price to tow us 4 miles away being $150 BUT Dennis was mad cool! He was super helpful and friendly, very professional and knowledgeable as well. I want to thank Dennis for being stellar!

Na
Review №37

My car broke down on the Parkway and my insurance called B&L towing. In no time at all Dennis came to the rescue. He was fast, courteous and even funny too!! I felt safe and was happy to know my car was safe too. I will tell all my friends and family about the great experience I had with Dennis from B&L towing. Thank you!!

Ah
Review №38

Smitty Came To My Rescue On The Parkway! Smitty Was Very Helpful, Very Professional and Got Me To My Transfer Point So AAA Could Pick Me Up. Thanks B&L For Having Great Professionals As Smitty!

Sa
Review №39

Smitty is Amazing! Went out of his way to help me and truly cares about helping others! Excellent!!!

Ar
Review №40

Car broke down on the turnpike, nothing worse than that. B & L towing, the driver name was Dennis, covers that area and he got there quick and was a real cool guy.He got my car hooked up & got us out of there safely!Dennis is the man!!

Es
Review №41

First time running out of gas, and it was on a major highway. Dennis was great. He was on time, polite, and efficient. He followed me to the nearest gas station to ensure I got there safely!

Je
Review №42

Company can handle any Annie size vehicle will get you off the Parkway fairly friendly if youre friendly with them

Ja
Review №43

I was stuck on the Parkway with no shoulder due to a flat. I was able to get towed away fast and for a good price. Dennis did a great job and I would definitely recommend B&L towing.

Sh
Review №44

Meet with Mark on theTurnpike he was very nice respectful and made our day! He got our car towed and also made sure we were safe. He is outstanding the bomb.com if needed again I will call him

Ha
Review №45

Had a car accident on NJ Turnpike, was really bad that the car can no longer be driven. The cop call the tow company and Mark came quickly. He checked on us, gave us options of where the car can be towed to and let me know what to do. I want to take the car to a body shop in Queens NY and he had no problem at all and delivered in less than 2 hours. Service was professional and high quality.

Jo
Review №46

Mark was very helpful and friendly. He advised me to stay in the car for my own safety. And provided good advise where to tow My Tesla. He handled the car very professionally.

st
Review №47

When my car broke down on the garden state parkway qe had this company and the tower Dennis smithy getting my car off the parkway to a near gas station so my insurance towing could come. he was fast, helpful and it as easy as a bad situation like this can be

No
Review №48

Our car overheated on the NJ turnpike late this evening, We called NJ state police since we were in an unsafe place and they dispatched B&L towing. One of their guys by the name of Mark came to tow us. He was concerned with our safety and was very helpful and professional. The service was quick and professional and we were very grateful!

Be
Review №49

Dennis S was fantastic. Managed to save my entire wheel.

vi
Review №50

Amazing service ! Arrived quick and got me to a safe location fast! Super thankful for Joe Sals help!

Mi
Review №51

Dennis S helped me out in a timely manner. Great guy

JA
Review №52

Smitty was a great guy overall, helped us get to safety as fast as possible.

Do
Review №53

I just want to say, today I actually ran out of gas for the first time’ and I was in the garden state parkway. I called road side assistance and they dispatched B & LI was serviced by Mark who was so professional and polite he made it so easy. I would highly recommend this company.

Me
Review №54

Dennis S was wonderful. Fast, professional and went above and beyond for us.

Ch
Review №55

Smitty is great ! Cant say enough about how much he helped me out with my car situation every tow guy should be so kind! Thanks!🙂

Ra
Review №56

Dennis S Took Care Of Me & Was Very Fast & Professional

Ma
Review №57

Mark picked me up and was extremely professional and courteous. He made every effort to make me feel safe and comfortable. Highly recommend for anyone who needs a tow.

Ni
Review №58

Dennis helped us tow our car with a flat tire to a nearby location, and he went out of his way to make sure we got a good deal at Pep Boys for a new tire. Super friendly and reliable!

Da
Review №59

Dennis S. changed my tire faster than a NASCAR pit crew. Thanks Dennis!!

My
Review №60

Keep away, this towing company is a rip off. I was charged $540 to tow just my tractor with no trailer, from my yard to repair shop and it was only 8 miles. Got the same tow to the same place 2 days earlier and all they charged me was $350 from another tow company. They treat you like youre pulling a trailer and fully loaded stuck in the middle of the NJTP going 50 miles to your destination. Never again I use or recommend this company

Ma
Review №61

Dennis S the best tow guy ever met super friendly and humble

Na
Review №62

Driver Dennis was very attentive and kind! Great service.

Cl
Review №63

Dennis was an amazing person and brought me home from the garden state parkway. He was really nice and got the job done.

Jo
Review №64

Had the pleasure of working with Mark on the GSP yesterday after having bike issues. Was very safe, efficient and personable. Bike was strapped down correctly with no damage incurred at all. Safely got to my destination and offloaded with no issues. I HOPE I dont ever have to see them again (haha) but should I need them, wouldnt hesitate to call.

Bo
Review №65

Mark came and picked us up. Professional and all about the safety of you and your car. Very reliable guy.

UM
Review №66

0 customer service, rip off , they damaged my tire while towing my truck didn’t take responsibility. Stay away from this place. Way expensive towing .

Gl
Review №67

So happy to be towed by Twin Towing since these lowlife thieves were suspended from serving the Parkway and Turnpike.

Ma
Review №68

Dennis S was a big help and really knew his stuff. Thank you Dennis.

Kl
Review №69

Got a flat on the highway and Dennis helped tow us to a nearby location. Very nice and helpful driver!

Al
Review №70

I had a flat tire on the GSP called AAA and Joel from B&L tire came to my rescue. He was polite, professional and very concerned for my safety. He changed my tire in no time and I was back on the road. He was a pleasure to deal with.

Ro
Review №71

Our daughter’s car ‘died’ on the GSP. The NJSP sent B&L. “Mark” was very safety conscious , making sure we remained in our vehicle, very efficient as he towed the car to our local repair shop, & was very respectful. So glad he was able to help!

Do
Review №72

I would highly recommend to anybody if youre in the area call these people got towed in on a Thursday got it out on a Friday afternoon had to pay a little bit of money but thats the price of owning your own truck thumbs up good job

MJ
Review №73

Mark was a great Guy.Made me feel safe and comfortable. Fast service

An
Review №74

Dennis S saved me and provided excellent timely service

Jo
Review №75

I broke down in nj trnpk with my van B&L towing called by state police sent Mr.Mark who was such a great guy we were talking all the way to my destination it was avery nice to meet him 5 stars this company gets is thanks to him thanks Mr.Mark

An
Review №76

Omg !! Thanks To Mark from B&L towing company I got my car off the side of the road !! I ran out of gas coming from and interview and Mark came in no time !! Best service I’ve ever experienced !! He was on time and worked with me !! Very helpful guy !!

Cr
Review №77

Mark was prompt and professional. Took great care of my vehicle and me! Highly recommended in a jam!

Al
Review №78

Dennis S was extremely helpful in the stressful situation and made the process quick and simple.

JR
Review №79

Smitty Saved my car with no extra damage damage !! :)

Ke
Review №80

My car was broke down on the parkway, one of their drivers Mark was able to come in a timely manner and two my car wherever I needed. He was professional and very helpful giving me advice about my car!

Ri
Review №81

Great service by Dennis S. Good dude

Ta
Review №82

Dennis was very helpful when bringing my truck to a local wawa and helped me out and was very caring and supportive

An
Review №83

Dennis was awesome!!! Very courteous and very professional!!! Thanks Dennis!!! Great job!!!!👍

Ze
Review №84

Dennis was great and helpful, I appreciate him a lot for what he’s done!

Ja
Review №85

I work for MGT Foods, we were delivering in Manhattan, NY, and had the unfortunate luck of having my truck break down.Luckily BnL towing was able to come in and make my terrible day better.I had the pleasure of working with Mark who safely and efficiently got my Ford out of the tight parking of NYC and up on the bed, strapped down.Never in my life have I seen such a spotless tow truck, considered taking my shoes off.Great guy, even better stories.Breakdowns are an inevitable risk in my industry, when that time comes I will not hesitate to call Mark from BnL Towing.

Er
Review №86

B&L Towing Great Service, Dennis is The Best Amazing work.

Su
Review №87

The worst place ever. My truck broke down and it was 1 mile they changed 750$ . It’s rip off . I don’t recommend anyone to go there

An
Review №88

I got stuck on the parkway coming from the turnpike and I called for assistance!! Mike from B&L tow company came within 20 mins to deliver me gas and offered me a good deal !! I’ll be calling mark from now on !!

Ja
Review №89

You cant love the experience cause, well, youre being towed.Still Bill knew his stuff and got my 20 year old beast of a truck to the yard. They started working in it first thing in the morning. The mechanic inspired confidence. The tow charge was reasonable. Well see about the repair cost.Still waiting to get back on the road, so watch for an update.

Cr
Review №90

Mark qas great. Fast and snaSmart!!

Li
Review №91

Just tried to pick up my vehicle that was towed due to a breakdown on turnpike. The total cost seemed high so I asked to see the bill before I paid it. The guy, Jimmy, refused to let me see what I was paying for. Even though the printed bill was right in front of him, he repeatedly told me I could not see it until it was paid. This was right before the place closed on Saturday. The yard is not open again for me to get the vehicle until Monday. Once I told him I wouldnt pay until I saw why I was paying for, he pushed me out the door, knowing I would now have to pay for an additional 2 days of storage.This is in addition to lots of other conflicting information I was told from worker to worker. I know that was all hearsay and I would therefore have to deal with what I was being told t that point in time, but not letting me see my bill was beyond shady.I was advised to report the incident to the NJTC, and the NJ Dept. of Consumer Affairs. But theres nothing else to do. I will still have to pay. If possible stay far away from these guys

Se
Review №92

Denis did a fantastic job, very professional and on time.

AS
Review №93

They damaged my truck while they towed it, and rejected to pay for that by having no proof of their innocence

ke
Review №94

Mark was great!! Saved us on a bridge and was extremely calm and put us at ease!!

Pe
Review №95

Great working men, respectful and very reliable and the prices very reasonable,thanks guys.

Ch
Review №96

Good place straightforward tells you what it is what the problem is and they fix it very nice people hear the guy that came and got me and my truck was very nice

Qa
Review №97

My man Dennis hooked me up. Awesome guy!!!

cl
Review №98

These people are thieves plane and simple. They have you in a tight spot, and they will squeeze harder. No if ands or buts about it.

Ri
Review №99

The costumer service is too bad sorry

Pi
Review №100

Tow apprx 25 miles on the New Jersey Turnpike semi tractor and trailer: tow/hook $550, second tow $675 plus 3% surcharge for paying with a credit card

Information
59 Photos
100 Comments
3.4 Rating
  • Address:100 Minue St, Carteret, NJ 07008, United States
  • Site:https://bltowing.com/?utm_source=google&utm_medium=local
  • Phone:+1 732-541-0100
Categories
  • Auto wrecker
  • Towing service
  • Car repair and maintenance
  • Truck repair shop
  • Trucking company
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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