Although the are good at communication, I can’t say the same about service or the pesticides they use. Because it’s never effective, after every service I still see bugs and spiders (picture attached after 3 weeks of service). It’s not a scenario when they are flushing out, it’s like they aren’t affected by the chemicals sprayed.

We LOVE White Knight!! We found a bug no homeowner ever wants to find that hitched a ride on one of our kid’s backpacks. We called and White Knight literally came out to our rescue!! They are always so prompt to take care of all of our issues and concerns and to do a THOROUGH job every time!! Can’t recommend them enough! We are forever grateful!!

White Knight Pest Control has been great to work with. They make everything so easy and do a super job of communicating. Blake has been our technician and he has been fabulous! We had some sugar ants start to be a problem in the kitchen and office in between services and he came out and was very thorough and meticulous in making sure they would not be bothering us any more. He just came back to do our regular treatment and again was so friendly, polite and helpful. Blake gets an A+ for excellent customer service and getting the job done right!

My house is constantly covered in wasp no matter how much I have them out and I asked just to cancel my service. but since I agreed to a 5 service minimum (that was not mentioned by the rep that came to my door) they cant do that without me paying a $300 dollar fee. The lady on the phone was so unapologetic and just kept telling me that i agreed and should have payed better attention. when I asked if they could just stop spraying and that I would still pay they said they couldnt do that either. So now I am stuck with useless Poison sprayed around my house that I have to keep paying for.

Roderick was GREAT! He listened to my concerns, educated me and took care of business! I’ve had others come out from this company but he was the BEST Yet! Thank you so much! Hopefully I have you from here on out!

Travis was extremely accommodating with my needs. He scheduled me for an appointment only 2days after I signed up for service. We just moved into a newly constructed home, where there is land being developed behind me. I needed to keep the bugs away from my family & house. Wes showed up exactly on time, was extremely professional and thorough. I definitely recommend them for your critter issues and/or concerns! Thanks

I asked in advance that the exterminator spray inside because I’ve seen a few large water bugs, spiders, earwigs and other insects inside along with some type of army worms outside that’s turning into moths. The guy didn’t come in, in fact he said hold on a sec then drove off.. I hope this isn’t the type of customer service that you condone.. I need a re-service immediately and by Chris!!

Great service...inspect and pest control.Clean off cob webs and dirt dauber houses around the eves.Sprayed garage, yard..front and back.Will spray inside if needed.Have had this service for 2 1/2 years and am very satisfied.Will come out between quarterly service if you have an issue that comes up.Very reasonable cost for pest control with termite stations to detect activity.

A representative came to my door to explain their service provided. I was in the process of elimination of the previous company & was willing to listen. I was offered a lower price & more services. The next day the technician showed up, explained what they would do & was very thorough in the process. He spent much more time at my house than the previous company I was using. Very impressed with the application & knowledge & customer service.

My husband and I were very pleased with the service. Our representative Josh came to the door and explained the value of the services provided in a professional manner. We decided to give this company a try. The agent that came in and sprayed the house was named Chris. He was not only kind and professional but very personable. We look forward to working with this company again.

Had a great experience. Thys, the salesman, offered a great deal and told me about the PLANT-BASED natural ingredient thats used to repel pests. Service was done promptly and efficiently the next day by Brock, who made sure to treat all nooks and crannies. Cortney called to make sure I was taken care of and informed me that paying for a full year up front allowed for a 10% discount, which made my decision to go with White Knight even better. Overall, stellar experience by a great team.

There are very good!! They offer montly, quarterly, and yearly rates. They text & call before they come out. They are very flexible if you need to.change or service date.

We were approached by a guy going door to door. He was very professional and respectful. The company had a great deal going on so we thought why not try it out. I was scheduled for a tech to come the next day. The tech called before his appt to ask if I would be there and even waited when I was running behind. He was very professional and kind. He informed me on what he was doing, walked me around my house, he was kind to my kids and played with my dogs. We couldn’t have asked for better service.

Technician made initial contact 30 minutes prior to appt to advise he would be late. After 2 hours I reached out and he said he was almost here. Tech was friendly and knowledgeable, but seemed rushed and was not very cognitive of the new home and items he was working around. We did see quick results and will wait until the next service to make a better decision about the company.Pros:FriendlyKnowledgeableQuick resultsCons:LateDisregard for belongingsRushed and did not communicate when complete

Service was good but kept billing me after my contract and reported me to collections

Gary h. Was very professional! He explained everything we needed to know very thoroughly, was nice and respectful and had great customer service. We were very pleased with the job he did and can’t wait to continue our services.

The customer service is great. I’ve never had an issue with anyone showing up or even scheduling a re-spray.The problem is I don’t feel like they spray all the areas that they list. Also I don’t feel like the product they use is very effective. I constantly have issues with insects still showing up and I’m always having to schedule a re-spray. So I don’t feel like it’s worth the money, I won’t be renewing my contract.

For pest control, they are fine, guy that comes is really nice. their customer service is subpar, ive had to call to cancel twice and they keep charging my account and now they will just partially credit my account for a service i tried to cancel for 2 weeks. service is good but customer service / account management is poor.

Loved out experience! They are very nice a respectful and professional! We had a great experience and low prices!

Moises worked with a purpose. Learned he was involved in an accident that same day but was still working. Thats dedication at its finest. I appreciate the excellent customer service from this young man.

Everyone has been so nice and professional! David our service tech was awesome! Great price! Quick but efficient, and he knew and took care of the Lil pest I had seen the most before I even said anything!

Thank you Jose. Even though I was not present at the time, I know Jose did a great job judging by the dead wasp on the patio and I did not see any spider webs around the house. Thank you so much for your service.

White knight pest control only cares about collecting money. They don’t care about you as a customer, they don’t care about what you have to say, and have no integrity in their customers. I’ve had them for a year and i was misinformed about 1) their yearly bi-monthly treatment and 2) their mosquito treatment. I was told that the yearly bi-monthly automatically renews and i can cancel at anytime, no fees. Today, when i requested to cancel they said “it was ok since my year was up.” I was told i would pay half for the mosquito service and i was billed in full for the service. They agreed over the phone to charge me less, but because they have contracts, they said the contract said otherwise. Multiple times on days technicians were scheduled to come and they did not knock on my door or informed me they were here. Finally, they sent a technician to me at 9:30 PM. When i called about these issues and canceled, they said i had to pay for a free service per contract. Didn’t care about what I had to say, did not honor the half price for the treatment. I will never use them and do not recommend them to anybody. Finally, when i requested to speak with a manager to overturn me pay for the free service, they stated “no one can over turn it” therefore refusing to let me speak to someone. They also didn’t let me speak to the sales person who sold me the mosquito service, saying they weren’t allowed to give out numbers and i would have to wait for customer service to contact them and then reach out to me. Absolutely ridiculous and unprofessional.

This company has not helped my problem at all! They consistently insisted on spraying the outside of my household. I understand but they are in side! After spraying my house twice they finally offered to do a flush with I have to wait a week or so. We could have just did this from the beginning

Westin and Faith were wonderful! They were very sweet and professional. They were thorough and listened to any concerns. I highly recommend White Knight, so far we are very pleased.

Andy on the phone was great explaining the best options for us without overselling. Jose the technician was great, efficient and informative!

Jose is a delight, he’s always so pleasant and cheerful, and is very thorough with our quarterly service. White Knight sends someone out when we need specific areas treated like an ant pile in our yard or a hornet nest. We have been happy customers for the last 2 years.

Although at the beginning we may have had a misunderstanding they came through really good and gave a great service with a good value. Hope they continue with this good customer service.

White Knight Pest Control has always been great for me!! They’re technicians are always friendly, thorough, and knowledgeable. Keep up the great work!

Prompt service (actually arrived ahead of scheduled time!). This was my first experience with White Knight Pest services. The experience was seamless! Very professional. The technician treated outside of my house and then came inside. He finished quickly and was gone!

Tech was very personable and professional. Hope he is the person who does all my scheduled visits

Great service, our technician blake was amazing, great person to talk to explained everything he was going to do around our house and inside and how everything works. Hope to have him as our tech for the following treatments will definitely recommend 👍🏻

Im not sure what other insects.... But Blake was very professional , polite,he explained everything where even I could understand... Very satisfied ....5 stars here

My initial service was yesterday so I haven’t seen a difference yet, however the sign up process, value, and response has been great. My rep was Semi Taeoallia and he’s been great.

The company was overall easy to work with and the technician that came out (West) explained the entire process and was thorough with the treatment. He was kind and very professional.

I wish I would have listened to my initial gut instinct and not signed up… I did it bc the deal presented on the initial treatment. I was told within thirty days they’d come back and do a follow up treatment, break up the egg sacks. Nobody came within 30 days, and flies just got worse and worse… I want to cancel but I’ve read online there’s some hidden cancellation fee of like $300… that’s just ridiculous

While working from home I noticed the technician Peter Garcia spraying at the home across the street. He was so thorough that he inspected a hanging flower pot, for pests I’m sure, and continued spraying the exterior in the same manner. I was so impressed that I went out to get his information, called White Knight right away, requested Peter and he visited our home the next day, today in fact.He did not disappoint. He exterminated our inside and outside with the the same thoroughness and care. He made sure we understood our service plan, terms and when he would return.Thanks Peter, we’re glad you’re our guy!

Miguel its great! He is always very professional, polite, and thorough. When asked to hit a particular area he always takes care of it.

Horrible experience with this company. I normally dont review but with the mess this company makes I want to make sure more people know before they try to make a contract with them.They charge $200 for service, but if you make a 1 year contract with them, you only pay $100 for each service, sound good, right? WRONG, the first service I got they didnt even called me, I was billed while I was at work.I try to call them and was put on hold for almost an hour, no one could explain why the service was done the way it was done.Im trying to cancel the contract, since I have 3 days to cancel, but they want to charge me the $200 service fee and a cancelation fee on the first day.

Beware. I used this service strictly for the cleaning of spider webs around my house and yardarm fence. First day they didn’t get a lol the webs down. I called the sells rep that told me all this would get done, he even told me he would tell the tech coming out to my house to take extra good care of me. Smh. When the second tech came out he said I got mislead by the sales rep. The don’t clean the web on the 8” concrete slab. Long story short they tried to charge me 349$ for the one thing they didn’t do or want to do. Worst experience ever.

I typically dont leave reviews but people should know what a terrible experience they will have should they choose this company. This is the absolute worst service I have ever had in my life. First, they half did a job that they were suppose to do. Spider webs were still there when they left and their product is ineffective. Then they told me the rat traps that were set were set incorrectly which was set by their previous coworker. Then Steven Sullivan (the technician) broke my vase that had my dead grandmothers ashes in it while spraying. He told me he noted it in his charting but after I reported it they told me he didnt list it and told me I was lying. After that they said they would send out a manager, Mike Wissman, who would reservice the house and refund me for my broken vase (How can one really replace my grandmas ashes though) in the amount of $45. When I called about the refund they reduced price to $35 and said they couldnt find anywhere where Mike told me $45. Then after that they canceled my services and charged me again. This is literally the worst company ever. Choose ANYONE OTHER THAN whiteknight for your services!!

We had our first service today and it was done by Peter Garcia. He went above and beyond while servicing our home. He answered all of our questions and was very patient and understanding of our young child who was home. He was accommodating of our dog who barks at strangers and just overall made it a great experience. If our service is done by techs like Peter going forward we will be customers for a long time.

Very glad I signed up with them. I had Terminix and they were terrible. White Knight pays closer attention to the job they’re doing at a rate that is waaay more reasonable than Terminix. The service guy was right on time to the appointment & he did a thorough job.

Keith Ballard was our technician and he did a very good job. He was on time, respectful, thorough, timely, considerate, efficient, and practiced safe distancing and mask wearing. He went above and beyond and even moved our dog bowls out of the way of spraying . The schedulers are great too in the office. They worked with transitioning our service to our new home. Always polite and helpful. We really like White Knight Pest Control.

The salesman came to my house which was fine but signed a contract with my “signature” without my permission and said it was a “mistake” because I didn’t signed when he asked me, so apparently that gives them the discernment to sign on my behalf This is super unprofessional. Will need to be reported to BBB. Regardless about how their service is. Will not be doing business with this place

Very dishonest representation of service duration and pricing...Consider this a warning and search for another company!!

Was excited the first service I had. The tech was very friendly. I learned that was not the case with the others. I do not feel that the price I pay is worth being locked into this service. Service techs that I have had have been spotty. Once you sign up you will be on the hook for the payments. If you don’t like the service you are on the hook for payments.Customer service rep said I could pass on my existing service to a friend or family member as I would continue to pay for service as contracted or have to pay the difference plus the promo discount.I don’t like the service I have been getting and am at a loss. I wish I turned the salesman away at the door and did not sign up for this endeavor.

This company refused to cancel service as I requested in writing after the 12 contractual months of service expired. Instead of following their own contract, they ignored my written cancellation notice as prescribed in the contract, and unilaterally scheduled service in the first month following the contract expiration and cancelation. The field representative came to my property to perform a (unwanted and unauthorized) pest control visit when I was not present. Despite being unable to perform any pest control activities inside and a majority of the home exterior was not accessible, I received an invoice for a pest control service.

I was actually online on Amazon, looking for products to buy to do my own spider in infestation myself. Blake gestes knocked on my door about white knight service. A professionally explain what the services would all include and the pricing with a believably.😁 He explained that there was a technician in the area, that may be able to get to me before I head to work within the hour? So Mr. Matt came by 20mins later he super professional as well. I think both these guys need a pay increase. I was like look at God...lol Thanks white knight for your support and service.

Jose has always ben very kind and respectful. He is thorough and answers all of my questions. He has always practiced safe distancing and mask wearing and covers his feet when he enters the home. Thank you for being awesome! I am hoping that White Knight Pest Control recognizes him as he is always professional. They have been servicing our home since we moved in and we have not had any pest issues.

I was misled by the sales representative in regard to the service contract. I specifically asked for a one time spray and was coned into signing when all alone Jerry was locking me in to a year contract..Ive contacted the office numerous times and requested a supervisor only to be told they will leave him a message to contact me , however they never called back..in short, my experience with this company is getting worse by the day due to poor values and principles for the customer.

I warned them I cancelled my last pest control because the tech continued to drag their hose across my flower beds and damaged my plants. They promised this would not happen but their tech did the same thing! I tried to cancel the service but they are claim I would have to pay them nearly $400. Now they are sending me letters I owe them for breach of contract and I feel they didnt hold up to their promises. And they didnt offer any money for the damages to my broken plants.

The lines of communication are not very strong. I will communicate things to the office that may not be relayed to the technician so they say. Also, I have to ask them to remove their shoes before walking through my house with the shoes theyve been spraying outside with.

White Knight was prompt, very informative, professional and quick. Explained all details of the service well and very courteous. Glad we went with them as our pest control company.

Very thorough, very professional. I would highly recommend this company for pest control services.

I absolutely love working with Gage!! He is fearless lol (he knows what I mean lol). Great personality, knowledgeable, and professional. AWESOME SERVICE!!!

Terrible experience. These people are a complete SCAM. AVOID AT ALL COSTS! The good reviews must be fake accounts... whatever they use doesnt get rid of bugs, they dont show up for appointments, they take forver to answer the phone and are rude or hang up on you. They get you into a ninja contract when you think youre just giving them permission to spray your home, then charge you to get out of it once you realize they spray with snake oil. Going to report to BBB. STAY AWAY PEOPLE PLEASE! COMPANIES LIKE THIS DESERVE TO FAIL!

This company has been charging my account for a residence I do not live at anymore. When I calledto pay my last balance I was told I needed to pay for 2 services and that my account was sent to collections because I never called to cancel the service. When I asked the lady if you havent received a payment for the last service why would you continue to service the house? Then I asked how could you send an account to collections but yet you are still servicing the house? When asked could I speak to someone else she told me I could only talk to her and then when I asked to speak to someone other than her she then tell me Veronica is on lunch. This place is a joke and if you looking for someone to scam you out your money than by all means contact them.

David is the real MVP. We were desperate for help after moving into a new place with a pre existing pest problem that we were ill informed of. David showed up to save the day even though he was technically scheduled to be off for the day. He was very informative and transparent with me. He told me the problem would not go away over night but since he’s been to our home plus the treatment we had two days later our problem has significantly decreased. For the first time after moving in I feel at ease being at home. Thank you so much going above and beyond.

Had them for over a year almost 2 years worse pest control in DFW do not recommend barely came out and did anything continually have bugs. And when I tried to cancel they still charged me after I canceled.

Kevin was very professional and explained what he was going to do and went about his business. very pleased with him

Very professional and thorough.. send this man to my house from now on. Very likeable person.

Great people to do business with. They made it very easy!

Our tech, Brock, was very professional and even a great sport in putting up with our 3 giant doggies.

West is awesome. Always willing to go the extra mile.

Horrible service they did nothin to control the ants or spiders that were constantly on our property. I switched to a different provider and they told me my account was canceled and that I had a remaining payment. 2 months later they are still charging me each month. When you call to cancel they give you the run around and tell you that you’re still paying for service that was performed over 2 months ago. They don’t explain their billing nor do they tell you that even when you cancel they will continue to charge you as they see fit.

Blake with the red beard was supper professional and super respectful all around good guy

A little cheaper than the service I had. They indicated a little broader application along the base of the house which is always a good thing.

Prompt and Courteous service - Shout out to Chip and the team. Keep up the Awesome work guys!!

Excellent customer service & they schedule you ASAP if you need something taken care of in between maintenence. Every tech has been so friendly!

They were on time, very professional! Great costumer service.

Mike was very friendly and professional and answered all my questions. He was very thorough and explained the process well. As for my experience so far, I would recommend their services.

This company is the real deal..superb ontime customer service...detail oriented...ask for Peter G.super nice...guy...takes his time does it right and played with my dog!!!

States they did a scheduled treatment but camera revealed they did not go inside my back yard - mounds of ants not treated

Blake was very professional and knowledgeable of the products and very polite would recommend him and his company’s services to anyone

Good company friendly and will come back if you see any insects still floating around after service was done

David was amazing!!! He explained the treatment plan and made me comfortable. I would highly recommend

White Knight Pest Control were grade A from my initial customer service experience with Bethany who gave me great customer awareness about the services that best fit the needs for my family in our new home leaving no question unanswered.The tech Daniel sealed the deal for me. Aside from being prompt, he dispelled any concerns I had about what I’d thought to be a bug issue. He was friendly and walked us through each step of his process, giving us feedback after completing each step and inspecting to ensure there were no underlying issues. I would definitely recommend this company for anyone in the DFW area as they won’t take up much of your time and you’ll always have peace of mind knowing that your home will be well guarded from any unwanted bugs and insects.

They had great service and was on time

David came out, was very professional, and explained his entire process in a way that made me feel confident that I knew what was going on and why. His work has made my wife and I feel that our new home will shortly be rid of any existing pests and free of them going forward. We’re very pleased!

LONG REVIEW THAT COULD SAVE YOU!If I could I would give them zero stars. The manager for the area came to my door in the evening and approached me about using this company. I explained we ready had a pest control provider. The man asked who I told him our providers name. He stated that White Knight provided services our provider does not and that White Knight would buy us out of our current contract if we wanted to switch.I told him I wasnt sure as my husband was the one to set up our current provider and I would speak to him about it. The sales men asked to speak to my husband, I informed him he was in the shower. The salesmen asked if he was going to be finished soon. My husband came to speak to him, he gave him the same talk, stating the services our current provider didnt give. We were hesitant to sign anything but relented because we thought White Knight provided better service and since they were willing to buy us out of our contract we figured it would be a good move. Who doesnt want better coverage? Needless to say I called to cancel our previous provider, and learned that I had been lied to. The salesmen lied when he stated the company did not provide the same services. I called White Knight to cancel our so called agreement as it was founded on misinformation and lies. I was told well to bad youve already signed the new agreement you have to pay the fee. They said it would be $265 to cancel services, I disagreed that I should pay this since it was their salesmen who approached my home and lied to me. The fee was dropped to $165, mind you Ive already paid $90.00 for the first service. Though I watched the man who sprayed only do half of my living room, I had planned to call and ask about that later had this whole situation not occurred. Just shut your door and do not speak with them if they come to your door, I hope to save someone my frustrations with this company. They will lie to get your business then gouge you with fees. They are happy as long as they can scrape some money from you.Update - now Im not being charged 165 to cancel this nonsense, now its back to the 265...after I spoke to an incredibly rude female. Save yourself and slam the door.Response to owner yes you give a copy after your sales rep has already pushed ppl into the deal. Its an after thought, how about doing honest business where you explain you plan to gouge ppl financially if they become dissatisfied with your services. I didnt even have yall for a day and this came up, I would hate to see how it would go for a full year. No thank you!

My technician always does a great job

Great service! Very nice and professional!

Awesome! Arrived earlier than expected, and great customer service.

Very prompt and professional! I like there is o scent and the Expert was available for any questions.

Amazing customer service! Our tech David was knowledgeable, courteous, on-time, safe & efficient. He patiently answered questions & reset traps with a strategy to get rid of rodent issue in attic. We appreciate White Knight & how professional they are.

The rep that came by was very knowledgeable!! Gave me a good deal and was able to schedule my appointment for the next day. Not only was the sales rep knowledgeable but the tech that came out was as well. He did everything that he was supposed to do. I will say that the spider web clean up couldve been done better. But I do understand it was the initial treatment and it was really hot and late in the afternoon. Overall I am very pleased with the service. Plan on paying up for the year.

Our technician was on time and gave us a courtesy call when he was on the way which is always nice. He was very thorough and explained what he was doing along the way. After he was finished he gave some good advice and left us with a few extra traps for high traffic areas. Would definitely recommend White Knight!!

Very disappointed in the service I got...cobwebs still everywhere, wasp nest still there... I slipped on the spray he sprayed on the inside of the door way which was in the middle of the floor. Then when you cancel your service they charge you a service charge of and additional $75. If you are sent to do a job and it is not done right I dont expect to have to pay more...that is just wrong.

Prompt, good pricing, professional

We are very unsatisfied with this company. A salesman came to our house and offered $1 to pay for this month and $79 after. I called to cancel our services and they told me we are under a 12 month contract and that we had to pay $150 to break the contract. i told them we never signed and agreed to a contract. They said that they have a signed agreement. i told them the only paper my husband signed was the receipt. We been using them since June and ever since we have been getting ants inside our house. we lived in our house for 6 years and never had any ant problems inside the house until we used their products. I have called several times to speak to a manager today and they have yet to get back to me to resolve the issue because i am not paying $150 to break a contract we never agreeed to.This company lies to their customers and so I do not recommend this company at all. Be careful when they come knocking on your door because they will lie to your face. DO NOT USE THIS COMPANY!!!

*We had recently moved to our new home and in 7/11/20 a guy came in and offer a FREE no commitment service (we had an issue with ants and spiders coming in from the outside in our new home), but needed to fill a form so he could prove his boss the service, if we liked the service, then we would sign up for an annual contract.*Then, we received a 70 dlls bill for service performed, called, talked to a rude girl who wouldnt hear what we had to say, asked to talk to the manager, he was busy, promised to call that same day before 5pm- never called. They asked for 350 dlls to cancel a contract we never agreed to, because we never liked the service in the first place.*Received a letter from a collection agency, asking for 404.85 dlls. -Will never happen!***This company uses deceiving strategies to allure the customer into getting into their company. They promise FREE NO OBLIGATION FREEBIES, that are promised by their employees (which are the company), to then surprise you with RIDICULOUS BILLS AND CANCELLATION POLICIES- BE AWARE.enclosed,images of a hamper in my home with a colony of ants on top! too much for a good product/service. this happen 10 days after their treatment

The service and experience was great.

Our technicians are always kind attentive and knowledgeable.

David was my technician he arrived ahead of time and was setting up for treatment when we connected. He was professional, courtesy and very knowledgeable of pest control. He thoroughly explained the treatment areas he would be addressing and the results I should see. I would differently recommend White Knight Pest Control because they differently work hard to earn your business. Excellence customer service skills.

Very professional and on time service. Glad we got them for our pest control service.

Everyone I interacted with was very courteous and professional.

On time, friendly, and great employee with a great personality! Clone that guy and keep up the good work!

Did initial service. David was very informative and did a through job. He is very easy to talk to and friendly.

Prompt, friendly. Helpful.