This in the third time that security guard harrasment makes shopping experience quite unconfortable.Your waiting time of 5 minutes extended to 15 at the photocoping area.
My experience was good I bought an office desk and the staff took it right to my car
Very profesional
Outrages ! My first time and I ask the cashier I have a email I need to print and she says go over there . I’m like where by the monitor with a stink attitude. I get on the line to sign in and see some one ask a question and he starts signing her in so why am I in the line ? 5 worker in back of that counter , I’m there a hour to print one 3 papers . So many people just laying all over the place piled up waiting hours . You think anyone would say there are copiers you can use and print the copies yourself . Lack of comen sense and staff don’t care . Zero in customer service . Go there and drop dead of Covid while you wait .
Good service
We came looking to get a new laptop. What I appreciate in this clean, very organized, huge store is that almost all their computers on display were all turned “on.” Thats very helpful for the customer who is trying to decide what computer meets ones needs.
Order online for fastest service.
Francisco was awesome in guiding me to the correct computer.
I just call and was assisted by a product availability. Fast and responsive.
Representative does not work in the Printing Department but went out of his way to provide me with the information I needed.
I had to wait 50 minutes to be able to print. The level of care the management has for its Business Services is less then satisfying.
Used the print shop are tonight. Registration through touch screen gave the store the opportunity to txt me about waiting times. The employees were knowledgeable courteous, very helpful. Despite a long cue the service was fast. While on the cue, I was able to email the docs I wanted to print, and was sent a confirmation of receipt. Great experience. Highly recommended
Brought my own high-quality matte paper to print 30 brochures. They used glossy paper, kept mine, and charged me full price anyway. I noticed the difference at home, returned to ask for my paper back because of the difference, but the employee who did the printing insists he used my paper to complete the job. Either way, I paid the same amount of money Id have paid if I didnt bring my own paper, so I essentially gifted them matte paper.
Nobody answers phone. Was looking for Office Max/Office Depot and only this came online.
Parking available.Today no Fedex service. Call before .
Not much information available on the products in the store. However, the day was saved by a salesman, Ricardo, and his network. He sought an answer to all my inquiries, and didnt let me go until we found a printer that met my requirements. Superb!
Its okay
Went to Escorial Shopping Center. Impressed its smaller section in shambles and empty stores, the bigger portion, about 3/4 was working feverishly. Plenty of people in stores and restaurants.Still needs adequate lighting.
Depressing!!!!! Loosing a lot of business as employees in the printing section doesn’t care about how many people wait to get help. 2 employees looking into some computer inside the printing section. Another one, and I should say the only one, taking care of customers, 11 customers waiting in the surroundings. And another employee apparently working on a big project cause she had been for 1:10 hr/ minutes (that I had been waiting ) in same printer working there.
I really like office max, but the photocopy area, for three copies, sorry had to leave. Too long await and not many people. Needs much improvement.
I was looking for standard signage like Exit, arrows and they dont carry them anymore. Good customer service thought.
Quality, organized, message wating system
The store is very good and they always have good special with quality products. The only thing I do not like is that in the area of copies most of the time there is only one employee serving people. Which makes it much waiting time.
Great printing services. Electronics prices not so friendly
Nice place to buy anything for your office or home. I like computers and printers area.
Very easy to go in and make photocopies. You pay at the copier. Not having to stand in another line just to pay is just a time saver.
Go to the store looking for a case for my new Samsung Galaxy Tab A 8. I find it fast and just $14.95 and the original brand (Samsung). Much better price than Best Buy.
Closest place to fajardo for office supplies and scan/copy service. For once I was glad to see a familiar big box chains store from stateside. There arent really any copy places in island
Very good shopping experience ... No really good office furniture ... Staff just super great ...
Good service on floor but had to wait to long at register. Copy center service was very slow.
Office Max at El Escorial is excellent. ☺👍🏼👍🏼
Excellent in service to client and affordable prices in electronic devices.
Employees have a face like if they dont pay. They look more upset every time someone walks thru the door. The service super slow when they only have 6 customers.
This place has most of your office needs. Mostly helpful service. Prices range from economical to overpriced, you must know what you are buying. Wheelchair accesible. Also copy services and WIFI. Sometimes crowded.
An excellent service. Eager to serve the client. Low prices. Easy parking.
Dissappointed. I went to the store at 8:50pm and they didnt let me in because it was already 9:00pm according to the security lady. She was rude and told me that my cellphones watch was wrong and that it was in fact 9 o clock.
Great customer service. Smiley employees always available to help.
Don’t come here to get your screen fixed on phone. Cost $150 and when I came to pick it up the screen wasn’t on tight and missing a screw at the bottom. The touch was t working so I took it back 15 minutes after I left the store. 3 weeks later the screen went black and they said it’s not under warranty
Regular store in the chain. They have on line wifi photocopiers, but most are out of order.
Great selection of Office and work ítem!
Good inventory, good prices, they match amazon prizes
As usual, they will greet you as a member of their family. They are always ready to help and solve your problems..
Always understaffed and slow, especially at the registers and copy station. Overall good variety of products.
Slooooowwww!
Prices too high and service deficient.☹
Dont hang up a clearance event sign if the event doesnt exist
Too expensive but find thing that other placrs dont have
No INK 63xl Too Bad!!!
Waiting forever just to print an email. Service is always very slow.
The best place to buy ofdice stuff
Free employees for too many customers in Business services. Have to wait on a line for tio long.
Good items
Was a good visit to buy tablet accesories.
Good place for buy all you need for the house.
Very good customer service and help.
Office Supplies, copy center. Some computers and accessories. Lot of parking available.
Great service and prices
Prices ate high. I I think its open because many go basically for copies.
Clean, had what I wanted while I was on vacation.
Good place to get your thoughts
Great customer service
Over an hour wait to print one page from my email!! WTF!
In this store their service is too slow and the manager or supervisor didnt do something to solve it.
Too much waiting time
Too much wait to have 4 copies
Slower than a turtle service!!
Creta prive and service
Great service quality.
Cashier very attentive!
Awesome, never have had a single complain.
Service and employees with great service skills .
They match every price including Amazon(no prime though)
Good store and good services
My favorite place to print and copy
Some items on sale (discount).
Just another Office Max
Excellent service
Lento, Caro, slow, expensive!!
Good people
Its expensive, but they have what you are looking for
Its was good.
We found what we were looking for.
Found what I needed
Good services
Very helpful
You can find anything for the office and school
Incorrect location
Waiting too long for service
Excellent service
Very Organized!!!
Good service and attitude.
Bad service.
Great store!
Friendly staff!
Nice service
Good supplies
Great Prices