user
DuPage Auto & Truck Repair, Inc.
27W061 St Charles Rd, Carol Stream, IL 60188, United States
Appearance

Comments
Ke
Review №1

They were recommended on NextDoor by a customer. I called Fred the day before and explained my issue. He told me he could help, but would need to see the car first. I came in this morning, was greeted and signed-in quickly. I thought it was a minor issue, and they said it was, made the repair, and I was out of the shop in under 30 minutes! Affordable, fair pricing, clean, large, waiting area with lots of chairs, WiFi, and a big screen TV. Everyone there was friendly and helpful. I will be back in the future!

da
Review №2

Great group of guys do amazing work. Stand behind the work they do also. Very fair pricing. Trustworthy!!!!!! Want a honest place? This is your spot right here. Everything from alignments to running a simple code reader for you . They do it all for you!

Da
Review №3

Jul of 2020, I was hit by another driver causing damage to my truck. Luckily he had insurance to cover my damages, however the shop managing in the initial repairs caused new problems and refused to take responsibility for them.. Two of the specific problems, they could not figure out the cause. I called around to other shops trying to find someone who could help. After only a 10 min call to Mark, he immediately suggested I try a larger fuse which fixed the first problem almost immediately! I knew these guys know what they are doing. I decided to bring my truck to Dupage Auto Truck Repair to see if they could fix the other problem, and they were able to get to the bottom of it quickly and easily. This shop has my business from here on out. They are reasonably priced and do great work. If you are looking for a good mechanic that you can trust, call these guys from the start! I wish I had!

Ro
Review №4

Great place, good mechanics, reasonable prices

Mi
Review №5

Sorry I didnt get this in sooner. Dupage Auto & Truck Repair, Inc. is a professional group that does their business and follow up on your car issues and problems. I will be going back. Thanks.

Th
Review №6

We’ve been taking our vehicles here for years now and have always received exceptional service.

Ro
Review №7

Great tire shop! Very professional staff. They do what they can to get you the best price but they have to make some money too their running a business.

Ty
Review №8

Very helpful and fast service. Highly recommend.

br
Review №9

Very good work done there.

Ro
Review №10

Drove in needing a simple repair. Work was done promptly and quickly. Friendly and helpful. Great experience.

Sa
Review №11

Amazing service and honest work. Greg always makes sure his customers are taken care of with quality care and affordable prices

Ka
Review №12

Phenomenal customer service and techs. They advise you on what needs to be done to your vehicle without acting like they need to make a sale, instead making you feel as if they truly care. its amazing!

Te
Review №13

We dont take our cars anywhere else. Honest, reliable, great customer service and work. Fred and Greg are the best, continually going above and beyond. I cant say enough.

Na
Review №14

Friendly, knowledgeable staff.

Ja
Review №15

My family has been coming here for years. Thank you Greg for helping me today. You are always fair, professional and honest. Keep up the good work.

Ju
Review №16

Always good, honest, fair work + value. Highly recommend this local shop

Ma
Review №17

Fast service. Honest and great pricing. Make this your new ship. Heres why:Moved to the area looking for a new shop. Im NOT a fan of chain service shops due to inconsistent, non personal service, and constant up sale attempts. So I wanted to find a local shop with experience to be my new go to.These guys are honest about what things cost, why they need to do certain work (or not) and what to expect.While waiting for my oil change, I was able to witness interactions with a few new and existing customers with one big thing in common: they care about what the customer needs and wants not what they can make money from. From helping them with how to deal with insurance, expectations for buying a used car, advice on fixing up an old car for a new young driver.Point is I went in for an oil change. It took about 20 minutes and was reasonably priced without needing coupons or discounts cards and I was never asked to upgrade my oil or that I needed anything to be replaced that really didnt. Kind of how an oil change should go.

Jo
Review №18

This shop is the cleanest and most professionally-run shop Ive ever taken my cars to. Fred is one of the most honest and fairest business owners you would ever meet. My cars issue was tricky--the transmission shudder required a process of elimination approach. I was very impressed with Freds thought process and how he kept me abreast throughout the whole diagnosis and repair processes. Thanks to Fred and his mechanics for resolving the issue for a very reasonable price and without having to replace the transmission, which is what other shops have recommended.

S
Review №19

Trustworthy. Competitive prices. Honest and upfront. Clean, comfortable waiting area with WiFi, TV, chairs, tables, water, Keurig and clean bathrooms. Reliable, efficient service.

Gl
Review №20

Ive been going there for about a year now.Ive usually done a fair amount of my own work, or always had a mechanic friend to help with more of the more complex repairs due to lack of space, time, experience or tools.They do great work at reasonable prices, and wont add unnecessary items unless its necessary or needs attention. Of course, not without notifying you.I came here on several word of mouth recommendations and Im very pleased with the service theyve provided to myself and family.

Da
Review №21

Greg is the best! I have dropped my car off here a few times for oil changes and other issues and he always does a great job getting it back to me as soon as possible and keeps me updated the whole time its in the shop.

Je
Review №22

We dont take our cars anywhere else. Honest, reliable, great customer service and work. Fred and Greg are the best, continually going above and beyond. I cant say enough.

Ia
Review №23

Fred and his wife Wendy are terrific! Its always a challenge to find a good mechanic you can trust. My wife and I needed someone who could keep a car running safely on the road, but without breaking the bank making unnecessary repairs. Fred and his team always take great care of us, and have been remarkably generous!

Ma
Review №24

I had a problem with the emissions on my 2003 Honda Accord. It failed the initial test. I started with the dealer, and they were absolutely no help. I brought it in to DuPage Auto & Truck Repair, and based on the information from the failed test, Greg was almost certain about the part it needed and the repair that needed to be done. Sure enough, they were able to fix it very quickly, and my car then passed the emissions test. Greg is very knowledgeable, and this repair shop is very professional and priced reasonably. We will be returning for all of our auto repairs and maintenance!

La
Review №25

Fred and his team, repair only what is needed and they do not make mistakes finding the problem or what is needed to be repaired. I have been working with Fred for over 18 years with all my vehicles. Always fair and fast to take care of you.

Iv
Review №26

Great service!! Didnt give me any BS, I even ended up paying less than I expected to. I went in because they had so many great reviews on here, and I wasnt disappointed. They know what theyre doing, they explained everything along the way and even made sure I knew the potential issues so I could be ready for them. I would highly recommend them to anyone!

St
Review №27

Serviced my truck (2005 Nissan Xterra) quick and complete! Had to tow it and they came to pick it up with their shop tow. Better than dealer pricing for better than dealer service and peace of mind. Will recommend and use again.

We
Review №28

This place has always been fantastic and has the nicest, most honest mechanics youll ever meet.First learned about DATR over a decade ago when a teacher friend called them because her parking brake on her old minivan was stuck in the freezing cold of IL.Not only did this place come and tow her over to their shop after hours, and then fix the issue (again, after hours), but they charged her only a fraction of what any other place might have charged her.Weve since taken our cars there for any other issues and theyve never tried to upsell us, ALWAYS charge us fairly, and have always been extremely courteous and understanding.Simply put: Now that youve read this review, if you choose to go elsewhere and arent happy with the service or cost at the other place, youve only yourself to blame, because I tried to tell you! 😄

Br
Review №29

The crew there is excellent. Always doing great work never overcharging and can usually fit you in on very short notice. I wont take my chicken anywhere else.

Mi
Review №30

Ill never go anywhere else to service my car. These people are amazing!I walked in a few days ago with a short list of expensive things that other mechanics had told me to fix. I was unsure of some of the recommendations and I wanted a second opinion.This place looked over my car thoroughly and informed me that everything was in fine working order. Some of the recommendations from the other mechanics were total garbage. And, the other recommendations could be postponed several months without any danger. I thought that I would have a bill in excess of $500. Instead, I was sent away without owing them anything! In two months, Ill be back for the fixes that actually do need to take place. They were interested in me getting as much use out of the current parts as is safely possible. What sort of mechanic is so interested in your best interest that theyd advise you to wait two months? These guys.I honestly believe that they only recommend repairs that they would recommend for themselves or their families. Seriously... it was like I was a family member.Their prices are very low. But, even if you can find a place that is slightly cheaper, youll save money by going to these guys because they wont ever recommend a repair that you dont actually need.Theyre the most ethical mechanics Ive ever met.Id gladly drive across several states just to ensure that they look at my car. I trust them completely.

Fi
Review №31

Fred is always fair. Just had new tires put on. Excellent service, great pricing. While I sat in the waiting area, I saw the owner do a minor repair for an elderly person.When she asked how much I owe you, they said dont worry about it.They did the work for them for Free. That never happens...anywhere!!

Ch
Review №32

Great service and awesome prices. Extremely friendly and reliable family owned buisness!!

Ge
Review №33

Great shop. Always honest, up front on cost and what really needs to be done. Also, super quick, Im normally in and out for minor things like oil changes and tune ups in under an hour.

To
Review №34

I started taking my work vehicles here earlier this year. I have never had an issue with the repair or pricing. Greg explains everything up front and delivers when he promises. I highly recommend DuPage Auto & Truck Repair!

Wi
Review №35

Was told work would be $450. When paid over the phone bill was $900 will never take a car here again they rob you and expect you to understand. Take your car to the dump and get rid of it before sending hereHighway robbery

Bi
Review №36

Honest, fair pricing, good explaination of the work done and clean. My new repair shop.

Se
Review №37

Great place, it was my first time going there and they have a great waiting room and environment. I loved the work they have done to my car, theyre very nice and honest people with only good intentions

Li
Review №38

Best service we have ever had!

He
Review №39

Fred and bob are awesome guys! they always take care of my frankincar and were even willing to work on my hearse. fair prices and quality work. i always recommended them to everyone i know.

Ta
Review №40

I was hooked from my first experience. Years later, these guys are my go to place for maintenance and repair. Great service, clear explanations, fair pricing and easy in and out.

Ma
Review №41

They seem generally honest but their communication is bad. You ALWAYS have to call them to see if you car is ready or to check the status of a repair. And a few times I have been billed pretty far over the original guess-timate.

Sa
Review №42

Our old car does not warrent the replacement of everything that breaks, especially with new dealer parts. Dupage Auto has been understanding of this, and has been very good to us on two occasions.1) When the automatic window stopped working I removed the door pannel, and Fred diagnosed a faulty switch, which I was able to repair on my own with a used part.2) When our engine light came on, the codes pointed to a slipped tooth on the timing belt. Many places would have forcefully persuaded the expensive replacement of the timing belt or of the sensor giving a faulty signal. The belt was only a year old, and the car was running smoothly. Fred, recognizing these facts, and our hesitation to take on a big expense, gave his opinion that the sensor was probably faulty, and that the age and condition of the car didnt really warrant its expensive replacement.I will take my chances, and wont hold Dupage Auto responsible for Freds honest opinion. They have won my business, with their honesty, and understanding.

ma
Review №43

Greg is a stand up buisness owner. Straight shooter. Fired my mechabic of 20 years after a five minutes of talking to Greg.

Ly
Review №44

It was time for my Subaru to go in for repairs I thought. It was kind of sputtering and just not acting like it does usually. Of course I wouldnt go any where else other than Dupage Auto, and geez, Ive never reviewed them on Google! When you find an honest person, and a company thats run with honor especially in this day & age; well, you stick with them. I live in Wonder Lake, IL which is so close to WI it might be easier to find a shop closer to home. Id rather drive the 1.5 hours to Fred Zobels, Dupage Auto, at least I know I will be treated honestly and the work they do is truly second to none. My Subaru is nearly 16 years young, and still going strong thanks to Fred & his team!!! Thank You!!!!!

Bo
Review №45

We always get excellent service, and they never recommend anything we dont really need. Very fair pricing and they always go out of their way to do a great job!

Ma
Review №46

Great service.

A.
Review №47

Friendly, goes above and beyond. Never does anything not required. Competitive prices.

Da
Review №48

Took my box truck in for repair my truck now drives and feels excellent will recommend

Ju
Review №49

At 2 pm the CV axel on my honda ruptured...I was stranded. By 3:30, DuPage Auto & Truck Repair had it on the lift, diagnosed. At 5:00 I was driving home. Courteous, professional, clean, and prompt. Oh, and a very fair price as well.

Li
Review №50

Friend recomended place since my warrenty ended i was verry happy with the service and honesty of the people.Job was done well and people working there are very nice.I know that they would give you best repair choice and price will be right.Recomend place to anybody and im100% satisfied wit the quality of their work.

Ma
Review №51

Wonderful!

Ji
Review №52

Awesome place! Best people around.

Ke
Review №53

Unfortunate experience here today. Was told on the phone that a coil (think expensive spark plug wire) would cost $115, and assumed I would be charged for some labor as well. Total bill was $326 upon pickup. They included a $99 diagnostic charge on top of their $90+ labor charge. When I questioned them about the charge was told that one in ten autos require this charge. Really?Will avoid in the future.

Ce
Review №54

Great customer service, excellent work, and competitive prices.

Ol
Review №55

So glad that we found this place. We have been to other garages and as soon as you have one thing fixed, lone and behold something else is wrong. The Cornelius Family.

Co
Review №56

Bernie is a great technician

Ji
Review №57

Honest and Fair

Ri
Review №58

Very good auto repair.

Gr
Review №59

Very honest and helpful.

WJ
Review №60

Great and honest shop

Er
Review №61

FREDDIES PLACE

Lu
Review №62

Truck parts

Information
100 Photos
62 Comments
4.8 Rating
  • Address:27W061 St Charles Rd, Carol Stream, IL 60188, United States
  • Site:https://dupageautoandtruckrepair.com/
  • Phone:+1 630-665-2000
Categories
  • Auto repair shop
  • Auto tune up service
  • Small engine repair service
  • Tire shop
  • Towing service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–2pm
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations